Motability Scheme at Lookers Ford South Shields
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
1 Hobson Way
South Shields NE34 9PQ
GB
Phone Number
Call Lookers Ford South Shields on 0191 427 6666
0191 427 6666
Website
Email
Reviews
Find or leave a review on Google
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Stephanie Allen
- Will Orange
We recommend calling and booking an appointment before visiting.
Accessibility features at Lookers Ford South Shields
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to Lookers Ford South Shields
Our trained Motability specialists are here to support you throughout the duration of your lease.
Lookers Ford South Shields can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Lookers Ford South Shields on 01914276666 to make an appointment with our Motability specialist.
Reviews at Lookers Ford South Shields
- Rating 5.0Jul 15, 2025Very efficient and quick service. Stayed whilst mot carried out. Offered coffee x2. Staff very helpful and pleasent.
- Rating 5.0May 21, 2025Excellent service from excellent staff (as usual)Response from Lookers Ford South ShieldsMay 22, 2025Dear Frederick R.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you consistently receive excellent service from our team at Lookers Ford South Shields. Your kind words and perfect rating are greatly appreciated and serve as a fantastic encouragement for our staff. We are committed to providing the best possible experience for our customers, and it’s rewarding to know that we are meeting your expectations. If there is anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.
Best regards,
The Lookers Ford South Shields Team - Rating 5.0Apr 28, 2025Very efficientResponse from Lookers Ford South ShieldsApr 28, 2025Hello Rebecca,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service to be very efficient. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford South Shields.
Best regards,
The Motability Scheme Team - Rating 5.0Apr 14, 2025Very nice staff and amazing serviceResponse from Lookers Ford South ShieldsApr 15, 2025Hello Lynn B.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our staff and service at Lookers Ford South Shields. Our team is dedicated to providing the best possible service, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!
Best regards,
The Lookers Ford South Shields Team - Rating 5.0Apr 10, 2025Everything went as it should deffo recommendResponse from Lookers Ford South ShieldsApr 10, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 18, 2025Very professional and friendly staff, work carried out as agreed and on timeResponse from Lookers Ford South ShieldsFeb 18, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
Kind Regards, - Rating 5.0Jan 17, 2025Very nice staff and quick serviceResponse from Lookers Ford South ShieldsJan 17, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 8, 2024Quick ,courteous,efficient.Response from Lookers Ford South ShieldsNov 8, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 5, 2024Excellent as usualResponse from Lookers Ford South ShieldsNov 5, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 10, 2024Excellent experienceResponse from Lookers Ford South ShieldsSep 11, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 5, 2024Very easy, straight forward with no problems at all.
Speed and service was brilliantResponse from Lookers Ford South ShieldsSep 5, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 4.0Jun 17, 2024Very friendly staff from both the service reception staff and the mechanics.
Swift service.Response from Lookers Ford South ShieldsJul 26, 2024Thank you for your kind words - we're glad to have been of service! - Rating 5.0Jan 10, 2024Very helpful as normalResponse from Lookers Ford South ShieldsJan 11, 2024Hello Andrew, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 14, 2023Staff were friendly and helpful. The wait was less than the 2hourd quoted.Response from Lookers Ford South ShieldsDec 15, 2023Thank you for your 5 star review! We are thrilled to hear you enjoyed your experience with us.
- Rating 5.0Dec 6, 2023Good serviceResponse from Lookers Ford South ShieldsDec 7, 2023Thank you for your high star rating.
- Rating 5.0Oct 23, 2023Good customer serviceResponse from Lookers Ford South ShieldsOct 24, 2023Hello John B.. Thank you for taking the time to leave us a review about your visit. Kind regards
- Rating 4.0Oct 7, 2023Disability friendly parking would be a plus....After three years of flagging it up! !Response from Lookers Ford South ShieldsOct 7, 2023Hello William S.. Thank you for taking the time to leave us a review about your visit. I will pass your feedback to the branch.
- Rating 5.0Oct 3, 2023Great online booking and tracking facility. Lovely friendly staff in the showroom/waiting areaResponse from Lookers Ford South ShieldsOct 4, 2023Good morning June, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 1, 2023The customer service member from the service department dealt with our queries excellently. He told us exactly what the process was and how long it should take.Response from Lookers Ford South ShieldsSep 2, 2023Hello,
Thank you for the great review and the feedback we really appreciate it. We look forward to welcoming you back to the business again soon.
Kind regards.
Ashleigh - Rating 5.0Jul 13, 2023Great service every timeResponse from Lookers Ford South ShieldsAug 17, 2023Hi Peter, Thank you so much for your kind words! We are so happy to hear that Ford South Shields was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our service efficient and quick. It's great to know that you felt comfortable and well taken care of while waiting for your MOT. Our team always strives to provide a pleasant experience, and your kind words about our staff are truly appreciated.
If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Lookers Ford South Shields.
Best regards,
Ann
Lookers Ford South Shields Team