Motability Scheme at Sherwoods Town Centre Citroen Sunderland
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:00 11:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Ferryboat Ln
Sunderland SR5 3JN
GB
Phone Number
Call Sherwoods Town Centre Citroen Sunderland on 0191 357 5022
0191 357 5022
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:00 11:00 - 16:00Toggle Hours
Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:00 11:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 17:30 |
| Wednesday | 09:00 - 17:30 |
| Thursday | 09:00 - 17:30 |
| Friday | 09:00 - 17:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 16:00 |
Motability Scheme specialists:
- Wayne Chapman
- Karen Raynsford
- Joseph King
- Morgan Cooper
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Hayleigh Johnson
- Shaun Welch
- Lauren Mills
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Sherwoods Town Centre Citroen Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sherwoods Town Centre Citroen Sunderland
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Sherwoods Town Centre Citroen Sunderland can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Sherwoods Town Centre Citroen Sunderland on 01913575022 to make an appointment with our Motability Scheme specialist.
Reviews at Sherwoods Town Centre Citroen Sunderland
- Rating 5.0Jul 22, 2025Great
- Rating 5.0Jul 22, 2025Everything that happened was explained in full. Customer service was second to none. A very good experience all round. Highly recommend this garage for the excellent service.Response from Sherwoods Town Centre Citroen SunderlandJul 28, 2025Hi Susanne
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Sherwoods Town Centre Citroen Sunderland. Our team is dedicated to providing exceptional customer service, and it is incredibly rewarding to know that we met your expectations.
Your recommendation means a lot to us, and we are delighted that you found everything to be explained thoroughly and the service to be excellent. We look forward to welcoming you back in the future and continuing to assist you with your mobility needs.
Warm regards,
Sue Wilson
Communications Co-ordinator - Rating 5.0Jun 16, 2025Stress free from ordering to delivery and a very good after purchase serviceResponse from Sherwoods Town Centre Citroen SunderlandJun 23, 2025Hello Raymond
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your journey from ordering to delivery was stress-free and that you are pleased with our after-purchase service. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Sherwoods Town Centre Citroen Sunderland.
Best regards,
Sue Wilson
Communications Co-ordinator - Rating 5.0Jun 2, 2025first class.Response from Sherwoods Town Centre Citroen SunderlandJun 5, 2025Hi Pauline,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a first-class experience at Sherwoods Town Centre Citroen Sunderland. Your feedback is incredibly valuable to us, and it’s great to know that our efforts in providing top-notch service are appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Sue Wilson
Communications Co-ordinator - Rating 5.0Apr 17, 2025Excellent serviceResponse from Sherwoods Town Centre Citroen SunderlandApr 22, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 3, 2025Was helpful polite and took his timeResponse from Sherwoods Town Centre Citroen SunderlandApr 7, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Apr 1, 2025Was treat well he was well spoken and politeResponse from Sherwoods Town Centre Citroen SunderlandApr 7, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 3.0Apr 1, 2025Jeep being told different dates for delivery of car. Despite being told they would contact us we have had to chase them.Response from Sherwoods Town Centre Citroen SunderlandApr 7, 2025Thank you very much for leaving us a review. Customer feedback is extremely important to us and your comments have been forwarded on to the Dealership to enable them to share your experience with the team. Many thanks Sue Wilson (Customer Communications)
- Rating 5.0Mar 28, 2025Fantastic all round careResponse from Sherwoods Town Centre Citroen SunderlandApr 1, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 21, 2025No problems. Great experience. Nice friendly staffResponse from Sherwoods Town Centre Citroen SunderlandMar 24, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 12, 2025So helpful and made sure we were comfortable helped us picking a car to suit usResponse from Sherwoods Town Centre Citroen SunderlandMar 13, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 10, 2025Great friendly team.
Good service 👍Response from Sherwoods Town Centre Citroen SunderlandMar 11, 2025Thank you for your kind words - we're glad to have been of service! - Rating 5.0Mar 5, 2025Very helpful and very pleasant staffResponse from Sherwoods Town Centre Citroen SunderlandMar 6, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Sue Wilson (Customer Communications)
- Rating 5.0Mar 4, 2025The service was quick and reliableResponse from Sherwoods Town Centre Citroen SunderlandMar 6, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 25, 2025first rate.Response from Sherwoods Town Centre Citroen SunderlandFeb 26, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 25, 2025Used Sherwood (Citroen) few times now and always go out there way to help and make the process very easy 10/10 from me and my familyResponse from Sherwoods Town Centre Citroen SunderlandFeb 26, 2025Thank you so much for your kind words! We are so happy to hear that our Town Centre team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 4.0Feb 21, 2025Book was not signed and bonnet was not clicked in.Response from Sherwoods Town Centre Citroen SunderlandFeb 24, 2025Thank you for taking your time to leave this feedback Hannah. We're sorry to hear about your experience and would like to investigate your concerns in more depth. I have passed your details onto the management team at the dealership. Regards, Sue Wilson (Customer Communications)
- Rating 5.0Feb 17, 2025Excellent service all round,highly recommended dealers.Response from Sherwoods Town Centre Citroen SunderlandFeb 20, 2025Thank you for the great review and feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Sue Wilson (Customer Communications)
- Rating 5.0Feb 14, 2025Excellent really professional really good experience thanksResponse from Sherwoods Town Centre Citroen SunderlandFeb 17, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 11, 2025Dealt with everything brilliantly from start to finish.Response from Sherwoods Town Centre Citroen SunderlandFeb 12, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience at Sherwoods Town Centre Citroen Sunderland. Providing excellent service and quality mobility equipment is our top priority, and your feedback means a lot to us. If you have any more comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Sue Wilson
Communications Co-ordinator