Motability Scheme at Sherwoods Town Centre Citroen Sunderland

Motability Scheme at Sherwoods Town Centre Citroen Sunderland

4.9
Rating 4.9
(283 reviews)
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
Ferryboat Ln
Sunderland SR5 3JN
GB
Get directions
Phone Number
Call Sherwoods Town Centre Citroen Sunderland on 0191 357 5022
0191 357 5022
0191 357 5022
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Wayne Chapman
  • Karen Raynsford
  • Adrian Burlinson
  • Joseph King
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Hayleigh Johnson
  • Shaun Welch
  • Lauren Mills
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sherwoods Town Centre Citroen Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sherwoods Town Centre Citroen Sunderland

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Sherwoods Town Centre Citroen Sunderland can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sherwoods Town Centre Citroen Sunderland on 01913575022 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Sherwoods Town Centre Citroen Sunderland

  • Rating 5.0
    Excellent service
    Response from Sherwoods Town Centre Citroen Sunderland
    Hello Eleanor,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Sherwoods Town Centre Citroen Sunderland. Our team is dedicated to providing the best experience possible, and your feedback truly means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Great, straight forward, kept in touch & no problems.
    Response from Sherwoods Town Centre Citroen Sunderland
    Hello Aaron,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with us at Sherwoods Town Centre Citroen Sunderland. Keeping in touch and ensuring a smooth process for our customers is a top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Spot on everything was great no complaints he was very helpful polite and very informative
    Response from Sherwoods Town Centre Citroen Sunderland
    Dear Joan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience at Sherwoods Town Centre Citroen Sunderland was spot on. It's fantastic to know that our team was able to assist you in a helpful, polite, and informative manner. Your feedback is greatly appreciated and will be shared with the team to continue motivating them to provide excellent service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Joseph was very knowledgeable about electric vehicle
    He was easy to talk to and very helpful
    Response from Sherwoods Town Centre Citroen Sunderland
    Dear Joan,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Joseph. It's great to know that his knowledge about electric vehicles and his approachable nature made your visit enjoyable and helpful. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Could not be happier with them
    Response from Sherwoods Town Centre Citroen Sunderland
    Hello Peter,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you couldn't be happier with your experience at Sherwoods Town Centre Citroen Sunderland. Providing excellent service and ensuring our customers' satisfaction is our top priority, and your feedback truly means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Great, no problems
    Response from Sherwoods Town Centre Citroen Sunderland
    Hello Aaron,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with the Motability Scheme at Sherwoods Town Centre Citroen Sunderland was great and problem-free. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Fantastic above and beyond I could not of asked for a better team
    Response from Sherwoods Town Centre Citroen Sunderland
    Dear Carol,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our team at Sherwoods Town Centre Citroen Sunderland. Going above and beyond for our customers is something we strive for every day, and your kind words affirm that we are on the right track.

    If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Quality professional , efficient service as usual, thank you for making it so easy
    Response from Sherwoods Town Centre Citroen Sunderland
    Hello Dennis,

    Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you found our service to be quality, professional, and efficient. It's always our goal to make your experience as easy and seamless as possible. Your feedback is greatly appreciated and motivates us to continue providing the best service we can. We look forward to seeing you again soon!

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    --
    Response from Sherwoods Town Centre Citroen Sunderland
    Hi Reece, thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us at Sherwoods Town Centre Citroen Sunderland. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Safe travels!

    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Staff were friendly, welcoming and professional. I would highly recommend this garage.
    Response from Sherwoods Town Centre Citroen Sunderland
    Hello Susan,

    Thank you so much for taking the time to share your experience with us at Sherwoods Town Centre Citroen Sunderland. We are thrilled to hear that our staff made you feel welcome and that you found their professionalism to be commendable. Your recommendation means a lot to us and reinforces our commitment to providing excellent service to all our customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Above and beyond asper usual great service
    Response from Sherwoods Town Centre Citroen Sunderland
    Hello Damien,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Sherwoods Town Centre Citroen Sunderland. Providing exceptional service is our top priority, and it's always rewarding to know that we are meeting your expectations.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    morgan the salesman couldn’t do enough to help me during the handover
    Response from Sherwoods Town Centre Citroen Sunderland
    Hello Paul,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Morgan was able to provide you with exceptional service during the handover. At Sherwoods Town Centre Citroen Sunderland, we strive to ensure that every customer has a positive experience, and it's great to know that Morgan went above and beyond to assist you.

    Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Morgan and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Professional, efficient friendly service. Thank you
    Response from Sherwoods Town Centre Citroen Sunderland
    Hello Dennis,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service professional, efficient, and friendly. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Efficient courteous service as always
    Response from Sherwoods Town Centre Citroen Sunderland
    Hello Stephen,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you consistently experience efficient and courteous service at Sherwoods Town Centre Citroen Sunderland. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Car collected from my home at time stated. Kept me informed about the service. Returned back to me the same day. Would definitely recommend.
    Response from Sherwoods Town Centre Citroen Sunderland
    Dear Tracey,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you were pleased with our service, from the timely collection of your car to keeping you informed throughout the process. It's great to know that we met your expectations and that you would recommend us to others.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. If you have any further needs or questions, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Very friendly but professional service. Everything explain in detail.
    Response from Sherwoods Town Centre Citroen Sunderland
    Dear Tracey,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service both friendly and professional. Our team at Sherwoods Town Centre Citroen Sunderland is dedicated to ensuring that every detail is clearly explained, and it's great to know that this was reflected in your experience. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    Sue Wilson
    (Customer Care Team)
  • Rating 5.0
    Prompt pick up and return and sparkling clean. Very pleased
    Response from Sherwoods Town Centre Citroen Sunderland
    Hello Linda,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you were pleased with the prompt pick-up and return service, as well as the cleanliness of our vehicles. Your satisfaction is our top priority, and it's fantastic to know we met your expectations. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson
    Customer Care Team
  • Rating 5.0
    Exelent service spot on
    Response from Sherwoods Town Centre Citroen Sunderland
    Dear Edna,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and spot on. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Sherwoods Town Centre Citroen Sunderland.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Excellent service as always
    Response from Sherwoods Town Centre Citroen Sunderland
    Hello Austin,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive excellent service from us at Sherwoods Town Centre Citroen Sunderland. Your feedback is incredibly valuable, and it motivates our team to continue delivering the best experience possible. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Did my car with care
    Response from Sherwoods Town Centre Citroen Sunderland
    Dear Lesley,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you felt your car was handled with care during your visit to Sherwoods Town Centre Citroen Sunderland. Providing exceptional service is our top priority, and your feedback is a great testament to the hard work our team puts in every day.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    Communications Co-ordinator

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