Motability Scheme at Sytner Mercedes-Benz Sunderland
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
The Wessington
Hylton Grange
Sunderland SR5 3HR
GB
Phone Number
Call Sytner Mercedes-Benz Sunderland on 0191 516 0303
0191 516 0303
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Shaun Georgeson
- Joseph Burke
- Dena Kirk
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 16:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 16:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 16:00 |
| Sunday | Closed |
Motability service specialists:
- Emma Adamson
- Joanne Schorah
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Sytner Mercedes-Benz Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sytner Mercedes-Benz Sunderland
Our trained Motability specialists are here to support you throughout the duration of your lease.
Sytner Mercedes-Benz Sunderland can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Sytner Mercedes-Benz Sunderland on 01915160303 to make an appointment with our Motability specialist.
Reviews at Sytner Mercedes-Benz Sunderland
- Rating 5.0Nov 7, 2025Helpful and friendly service
- Rating 5.0Oct 31, 2025Motability lady I spoke to was very helpful and informative.
- Rating 5.0Sep 30, 2025My experience at Sunderland Mercedes was excellent. Shaun was a genuine expert and was able to answer every question that I had. He made the entire process effortless.
- Rating 5.0Jul 14, 2025Very helpfulResponse from Sytner Mercedes-Benz SunderlandJul 14, 2025Hello Leon,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. Providing excellent customer service is a top priority for us at Mercedes-Benz of Sunderland, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you again in the future.
Best regards
Nicola Lee
Divisional Customer Experience Manager - Rating 5.0Jul 7, 2025Very helpful kind friendlyResponse from Sytner Mercedes-Benz SunderlandJul 8, 2025Hello Leon,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful, kind, and friendly. Providing excellent service is our top priority, and it’s always rewarding to know that we’ve met your expectations. If there’s anything further we can assist you with, please don’t hesitate to reach out.
We look forward to welcoming you again in the future.
Kind regards
Nicola Lee
Divisional Customer Experience Manager - Rating 5.0Mar 19, 2025ExcellentResponse from Sytner Mercedes-Benz SunderlandMar 19, 2025Hello Alan, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of Sunderland, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Feb 25, 2025Excellent serviceResponse from Sytner Mercedes-Benz SunderlandFeb 25, 2025Dear Clifford, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of Sunderland, I’m so pleased to learn that you enjoyed your experience with us. Kind regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Jan 14, 2025ExcellentResponse from Sytner Mercedes-Benz SunderlandJan 14, 2025Dear Christine, Thank you for taking the time to leave a 5* rating for the team at Mercedes-Benz of Sunderland, your feedback is highly valued by us all and we hope to continue providing such a service for all the many years to come. Kind regards, Angie Blacklaw, Divisional Head of Customer Services.
- Rating 5.0Jan 6, 2025Excellent service I would definitely recommendResponse from Sytner Mercedes-Benz SunderlandJan 7, 2025Dear Riley, Thank you for your wonderful feedback concerning your experience with Mercedes-Benz of Sunderland. We hope you will enjoy many more years of excellent service from your vehicle as well as from our organisation. Kind regards, Angie Blacklaw, Divisional Head of Customer Services.
- Rating 5.0Jan 6, 2025First classResponse from Sytner Mercedes-Benz SunderlandJan 7, 2025Dear Steven, Thank you ever so much for this brilliant feedback concerning Mercedes-Benz of Sunderland. We hope that the good experience you had will be repeated by many more of our valued customers. Kind regards, Angie Blacklaw, Divisional Head of Customer Services.
- Rating 5.0Dec 11, 2024Everything was efficient,Joe the salesman was Fantastic.Response from Sytner Mercedes-Benz SunderlandDec 11, 2024Hello Robert, Thank you for sharing such fabulous feedback about Joe. He is super focused on delivering outstanding levels of customer service and it's incredibly important to him that everyone leaves us feeling exactly as you have. He is an asset to our business with his knowledge and experience with the brand and I know that your lovely feedback will make his day. We look forward to continuing to assist you for many years to come. Best regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Dec 5, 2024Great service from start to finish, wouldn't go anywhere else xResponse from Sytner Mercedes-Benz SunderlandDec 6, 2024Dear April, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of Sunderland, I’m so pleased to learn that you enjoyed your experience with us. Kind regards, Angie Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Nov 15, 2024Very professional as always throughout, keeping me updatedResponse from Sytner Mercedes-Benz SunderlandNov 16, 2024Dear Alice, Thank you for taking the time to leave a 5* rating for the team at Mercedes-Benz of Sunderland, your feedback is highly valued by us all and we hope to continue providing such a service for all the many years to come. Kind Regards, Angie Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Nov 15, 2024i found it to be very efficientResponse from Sytner Mercedes-Benz SunderlandNov 16, 2024Dear Tracey, Thank you for your wonderful feedback concerning your experience with Mercedes-Benz of Sunderland. We hope you will enjoy many more years of excellent service from your vehicle as well as from our organisation. Kind regards, Angie Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Nov 12, 2024Very smooth service, made the process very easy.Response from Sytner Mercedes-Benz SunderlandNov 16, 2024Dear Cerys, Thank you ever so much for this brilliant feedback concerning Mercedes-Benz of Sunderland. We hope that the good experience you had will be repeated by many more of our valued customers. Kind Regards, Angie Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Oct 22, 2024Very good extremely helpful !Response from Sytner Mercedes-Benz SunderlandOct 22, 2024Hello Roy, I am delighted to learn that your recent visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Aug 5, 2024The member of staff I dealt with was very good everything was done in the time she said and it made the visit easy considering my mobility issues at presentResponse from Sytner Mercedes-Benz SunderlandAug 5, 2024Hello Mark, We are delighted to read that you've had a great experience with us here at Mercedes-Benz of Sunderland. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for choosing us and for taking the time to share your experience. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Aug 5, 2024Very helpful and friendlyResponse from Sytner Mercedes-Benz SunderlandAug 5, 2024Hello Haidi, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of Sunderland, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Aug 5, 2024It was very good experience booked in and drove away in courtesy car within 20 mins plus supplied with coffee everything made simpleResponse from Sytner Mercedes-Benz SunderlandAug 5, 2024Hi Dawn, Thank you for the fantastic feedback. We will share your comments with the wider team. It was a pleasure to look after you and we do hope to see you again soon. Thank you again for taking the time to let us know of your satisfaction. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Mar 12, 2024Always friendly, polite and knowledgeable. This isn't our local dealer but we choose to travel here due to the customer service being the best around.Response from Sytner Mercedes-Benz SunderlandMar 13, 2024Hello Michaela, Thank you for sharing such amazing feedback for the team here at Mercedes-Benz of Sunderland, you comments fill us with an immense sense of pride as we strive to provide our customers with the highest level of service and we are so pleased that we were able to meet your expectations. We hope to continue providing such a service for many years to come. Best Regards. Nicola Lee, Divisional Customer Experience Manager
Thank you so much for taking the time to share your experience with us at Mercedes-Benz of Sunderland. We are thrilled to hear that you had an excellent experience and that Shaun was able to assist you with all your questions. It's wonderful to know that he made the process effortless for you. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Kind regards
Angela Blacklaw
Divisional Head of Customer Customer Services
Mercedes-Benz of Sunderland