Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Whalley Road
Altham
Accrington BB5 5EG
GB
Phone Number
Call OMC Ford Accrington on 01254 388800
01254 388800
Email
Reviews
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Showroom detailsClosed - Opens at 09:00Toggle Hours
Showroom details
Closed - Opens at 09:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- David Firminger
- John Keigher
We recommend calling and booking an appointment before visiting.
Service centre detailsClosed - Opens at 07:30Toggle Hours
Service centre details
Closed - Opens at 07:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Stephen Ashcroft
- Leah Cockcroft
- Joanne Wood
- Trina Lee
We recommend calling and booking an appointment before visiting.
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OMC Ford Accrington
Accessibility features at OMC Ford Accrington
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to OMC Ford Accrington
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
OMC Ford Accrington can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact OMC Ford Accrington on 01254388800 to make an appointment with our Motability specialist.
Thank you for taking the time to share your feedback with us. I sincerely apologise for the inconvenience you experienced during your recent visit. We understand how important it is for our customers to have a smooth and efficient service experience, and I am sorry that we did not meet your expectations in this instance.
Regarding the issue with the key battery, I apologise for the lack of communication about the additional cost and for not addressing it while your car was with us. Your feedback is invaluable, and we will use it to improve our processes and ensure better communication in the future. I will be in touch to organise a complimentary battery for you.
We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. If you have any further concerns or need assistance, please feel free to get in touch with me directly. You can email me at customer.service@omcmotorgroup.co.uk or call me on 01254 380710.
Thank you once again for your feedback.
Best regards,
Leah Cockroft
OMC Ford Accrington Service Manager