Motability Scheme at Chorley Group Blackburn Citroen

Motability Scheme at Chorley Group Blackburn Citroen

4.9
Rating 4.9
(101 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Throstle Street
Throstle Street
Blackburn BB2 1TQ
GB
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Phone Number
Call Chorley Group Citroen Blackburn on 01254 661000
01254 661000
01254 661000
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Saqib Patel
  • Naim Patel
  • Ian Haggarty
  • Emily Taberner
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Kim Newlove
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chorley Group Citroen Blackburn

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Chorley Group Blackburn Citroen

Motability Scheme at Chorley Group Blackburn CitroenMotability Scheme at Chorley Group Blackburn CitroenMotability Scheme at Chorley Group Blackburn Citroen

Blackburn Citroen is an officially approved Motability partner, with trained, accredited Motability specialists on-site to help you chose the right Motability car to suit your lifestyle.

We’re here to assist with any questions you might have about the Motability Scheme including your eligibility, what adaptations or modifications are available and arranging a date and time to get behind the wheel of any one of our new cars. We’ll support you throughout the lifetime of your lease – including any routine services, MOTs or repairs work – all included as part of your Motability package. Contact Blackburn Citroen today on 01254 915065 to chat through your Motability options with our specialists.

Visit dealer website
Visit dealer website

Reviews at Chorley Group Citroen Blackburn

  • Rating 5.0
    They are very helpful they do not pressure you we have always dealt with Citroen at Blackburn
    Response from Chorley Group Citroen Blackburn
    Hi Margaret,
    Thank you for selecting Chorley Group Citroen at Blackburn for your new car purchase. We're delighted to learn that Steve contributed to making the process enjoyable for you.
    Wishing you great enjoyment with your new car, and we eagerly anticipate hearing from you when you're ready for a change.
    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Good communication throughout. Helpful and friendly staff, Niam throughout the process and Ian for the handover. Thanks for your help
    Response from Chorley Group Citroen Blackburn
    Hi Lesley,
    Thank you so much for your kind words! I'm thrilled to hear your review of Naim and the Blackburn team was well-received. The 5-star rating is well-deserved, and it's fantastic to know that your experience aligns with our family business's commitment in providing a friendly, hassle-free, and pressure-free car buying experience.
    We appreciate your efforts in sharing the feedback with the team, and it's comforting to know that we are there if you need anything.
    Best wishes to you from the entire Chorley Group team.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Friendly staff,had no problem applying for the car and the car being ordered 😊
    Response from Chorley Group Citroen Blackburn
    Dear Joanne,
    We deeply appreciate your review. Customer feedback holds great significance for us, and your positive remarks have been shared with the Management at the Dealership. This will allow them to convey your experience to the entire team.
    We eagerly anticipate the opportunity to assist you again in the future. Wishing you safe and happy motoring!
    Many thanks,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    A1
    Response from Chorley Group Citroen Blackburn
    Hi Henry,
    Thank you for your positive feedback regarding your experience at Chorley Group Blackburn Citroen. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Amazing and brilliant dealership, can not fault them at all, this will be the second car I’ve ordered from them, will not go else where
    Response from Chorley Group Citroen Blackburn
    Dear Stacey,
    We deeply appreciate your review. Customer feedback holds great significance for us, and your positive remarks have been shared with the Management at the Dealership. This will allow them to convey your experience to the entire team.
    We eagerly anticipate the opportunity to assist you again in the future. Wishing you safe and happy motoring!
    Many thanks,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Great
  • Rating 5.0
    Brilliant!
    Response from Chorley Group Citroen Blackburn
    Hi Malcolm,
    Thank you for your positive feedback regarding your experience at Chorley Group Blackburn Citroen. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 1.0
    Not friendly, unhelpful and rude
    Response from Chorley Group Citroen Blackburn
    Good Morning Lynsey,
    To conduct a thorough investigation into your complaint, we kindly request you to get in touch with our client services team. This will help us obtain your details and direct the matter to the correct branch and responsible individual. Please send an email to client.servicesteam@chorleygroup.co.uk, and we will promptly look into this for you.
    As a family company, we take all feedback seriously and are committed to resolving any issues you've encountered when dealing with Chorley Group. Your satisfaction is important to us, and we appreciate your cooperation in addressing these concerns.
    I look forward to hearing from you.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Great service, one of the easy handover.
    sales guy explaind all the switches he answered all my questions fully.
    Response from Chorley Group Citroen Blackburn
    Hi Paul,
    Thank you for selecting Chorley Group Citroen at Blackburn for your new new car purchase. We're delighted to learn that the team contributed to making the process enjoyable for you.
    Wishing you great enjoyment with your new car, and we eagerly anticipate hearing from you when you're ready for a change.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    My experience was very good my car is amazing
    Thank you
    Audrey Fairfull
    Response from Chorley Group Citroen Blackburn
    Thank you for selecting Chorley Group Citroen at Blackburn for your new car purchase.
    Wishing you great enjoyment with your new car, and we eagerly anticipate hearing from you when you're ready for a change.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    .
    Response from Chorley Group Citroen Blackburn
    Dear Daniel,
    We sincerely appreciate your positive review and the valuable feedback regarding our Blackpool Citroen team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Ian at chorley group blackburn was very helpful friendly easy to talk to and understand ..
    im very happy with the the service he provided
    Response from Chorley Group Citroen Blackburn
    Thank you for selecting Chorley Group Citroen at Blackburn for your new car purchase. We're delighted to learn that Ian contributed to making the process enjoyable for you.
    Wishing you great enjoyment with your new car, and we eagerly anticipate hearing from you when you're ready for a change.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    No complaints
    Response from Chorley Group Citroen Blackburn
    Hi Peter,
    Thank you for your positive feedback regarding your experience at Chorley Group Blackburn Citroen. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very helpful and friendly. Very smooth experience. Naid is a credit
    Response from Chorley Group Citroen Blackburn
    Hello Wendy,
    I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the Citroen Team at Blackburn.
    If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    It was ok
    Response from Chorley Group Citroen Blackburn
    Hi Laura,
    Thank you for your positive feedback regarding your experience at Chorley Group Blackburn Citroen. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    The staff were very helpful and talked through everything
    Response from Chorley Group Citroen Blackburn
    Hi Audrey,
    Thank you for your positive feedback regarding your experience at Chorley Group Blackburn Citroen. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Ian was fantastic and so helpful and so caring
    Response from Chorley Group Citroen Blackburn
    Hi Amanda,
    Thank you for your positive feedback regarding your experience at Chorley Group Blackburn Citroen. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    The experiance was worth the 10 weeks wait for the new car.
    Response from Chorley Group Citroen Blackburn
    Hi Joseph,
    Thank you for your positive feedback regarding your experience at Chorley Group Blackburn Citroen. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Had the best experience I was greeted with kindness and help with understanding everything with the car and also I get phone calls asking if everything is ok with the car and if I need any further assistance
    Response from Chorley Group Citroen Blackburn
    Hello Carol,
    Good Morning! Your outstanding 5-star review for our Blackburn team is much appreciated. We're delighted to learn about your satisfaction with the deal on your new vehicle.
    At Chorley Group, we strive to go the extra mile for all our customers, keeping you informed and engaged throughout your purchase journey. Thank you once more for choosing us for your automotive needs. Happy motoring!
    Best regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    The gentleman at Citroen was very helpful with everything regarding my choice of car and colour and explained everything in great detail and made it so easy for me to understand what was being said
    Response from Chorley Group Citroen Blackburn
    Hello Carol,
    Good Morning! Your outstanding 5-star review for our Blackburn Citroen branch is much appreciated. We're delighted to learn about your satisfaction with the deal on your new vehicle.
    At Chorley Group, we strive to go the extra mile for all our customers, keeping you informed and engaged throughout your purchase journey. Thank you once more for choosing us for your automotive needs. Happy motoring!
    Best regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group

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