Motability Scheme at Stoneacre Vauxhall Blackburn

Motability Scheme at Stoneacre Vauxhall Blackburn

4.5
Rating 4.5
(47 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today

Welcome to Stoneacre Vauxhall Blackburn

Our trained Motability specialists are here to support you throughout the duration of your lease.

Stoneacre Vauxhall Blackburn can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Stoneacre Vauxhall Blackburn on 01254685190 to make an appointment with our Motability specialist.

Contact information

Address
Quarry Street
Blackburn BB1 5DE
GB
Phone Number
Call Stoneacre Vauxhall Blackburn on 01254 685190
Reviews
Visit dealer website

Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Kelly Scott
We recommend calling and booking an appointment before visiting.

Accessibility features at Stoneacre Vauxhall Blackburn

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Stoneacre Vauxhall Blackburn

  • Rating 5.0
    The service was excellent,the car was collected early and returned later in the day.
    Response from Stoneacre Vauxhall Blackburn
    Hello Lavinia and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    All went ok
    Response from Stoneacre Vauxhall Blackburn
    Hi Tracey, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Politely received an quickly done
    Response from Stoneacre Vauxhall Blackburn
    Hi Thomas, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent customer service first class.
    Response from Stoneacre Vauxhall Blackburn
    Hi Stephen, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Friendly efficient service.
    Response from Stoneacre Vauxhall Blackburn
    Hi Wladyslaw, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition the deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Kevin Griffin
    Service very good and Quick
    Response from Stoneacre Vauxhall Blackburn
    Hi April, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Danny was great with the handover of our motability car, and went through everything made sure everything was perfect .
    we couldn't fault the handover at all , and we love out new Mokka E .
    Thankyou
    Response from Stoneacre Vauxhall Blackburn
    Hi Lewis, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Danny was brilliant. Help with everything.
    Response from Stoneacre Vauxhall Blackburn
    Hi Daniel, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Danny and the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Danny who helped us was absolutely good
    He was very pleasant
    He made the whole experience wonderful
    Response from Stoneacre Vauxhall Blackburn
    Hi Waqar, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 1.0
    Not enough staff.
    Response from Stoneacre Vauxhall Blackburn
    Hi Jacqueline, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Danny from Renault went above and beyond
    Response from Stoneacre Vauxhall Blackburn
    Hi Daniel, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    A good reception and a good job done well. As always the staff were helpful and polite.free coffee was on offer and had a comfortable wait while the work was carried out. Fred Davies.
    Response from Stoneacre Vauxhall Blackburn
    Hi Frederick, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 3.0
    Usually good service,but no curtacy car availability,while car was being MOTed.the mot itself was done satisfactory,with no problems,thankyou.
    Response from Stoneacre Vauxhall Blackburn
    Hi Avis, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Excellent thankyou
    Response from Stoneacre Vauxhall Blackburn
    Hi Miranda, Thank you very much for leaving Stoneacre Blackburn a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellence service from start to
    Finish. Very easy process. Nathan was amazing. Thank you
    Response from Stoneacre Vauxhall Blackburn
    Hi Key, Thank you for taking the time to write Stoneacre Blackburn this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    I would like to say a big thank you to Nathan the motability guy, who went out of his way to make the handover a pleasure. He was very knowledgeable about the car and helping me with the plate retention. An excellent ambassador for Stoneacre.
    Elaine C
    Response from Stoneacre Vauxhall Blackburn
    Hi Elaine, Thank you very much for leaving Stoneacre Blackburn a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Nathan and the team. We look forward to dealing with you again in the future and happy motoring! If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    Car was not ready for me they rang me as I was pulling into the garage to say it would be another 2hours there was no fuel L
    Fuel ⛽️ in the car the gauge was on red we managed to find a garage up the road not good enough paper stuck on inside of windscreen Nathen did his best he was let down by other people at the garage
    Response from Stoneacre Vauxhall Blackburn
    Hi John, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Nathan was brilliant! So helpful & thorough. On collection he helped me work out all the new buttons/ gadgets in the new car and called the next day to see how I was getting on with the new car. Would highly reccommend! Fab customer service
    Response from Stoneacre Vauxhall Blackburn
    Hi Sarah, thank you for taking the time to leave Stoneacre Blackburn this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service
    Response from Stoneacre Vauxhall Blackburn
    Hi Tracey, Thank you very much for leaving Stoneacre Blackburn a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service
    Response from Stoneacre Vauxhall Blackburn
    Hi Conor, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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