Motability Scheme at Stoneacre Renault Blackburn
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Renault Blackburn
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.
You'll receive the expert help of our Motability Scheme specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.
Contact Stoneacre Renault Blackburn on 01254685190 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Cleaver Street
Blackburn BB1 5DE
GB
Phone Number
Call Stoneacre Renault Blackburn on 01254 685190
01254 685190
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Daniel Walkden
- James Dodwell
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Kelly Scott
- Daniel Nuttall
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Renault Blackburn
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Renault Blackburn
- Rating 4.0Jun 9, 2025Receptionist was very helpful.
- Rating 5.0Jun 9, 2025Quick service, polite offered us a drink. Knowledgeable and let me know next stepsResponse from Stoneacre Renault BlackburnJun 10, 2025Hello Cathy,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Stoneacre Renault Blackburn. It's great to know that you appreciated the quick service and the hospitality offered during your visit. Our team takes pride in being knowledgeable and ensuring our customers are well-informed about the next steps.
Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Stoneacre Renault Blackburn Team - Rating 5.0May 18, 2025Unfaultable, my 1st Renault very happy. 100% satisfied.Response from Stoneacre Renault BlackburnMay 20, 2025Hello Amanda,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you are 100% satisfied with your first Renault and that your experience with us was unfaultable. Your feedback is incredibly important to us, and it’s fantastic to know we met your expectations. If you have any questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new Renault!
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0May 14, 2025It was a excellent experience I wish I had gone here from the start Anthony was amazing and made the process so simpleResponse from Stoneacre Renault BlackburnMay 16, 2025Hello Alyson,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an excellent visit and that we could provide the service you were looking for. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.
If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Stoneacre Renault Blackburn!
Best regards,
The Motability Scheme Team - Rating 5.0May 12, 2025Very friendly,helpful and professional service received.Response from Stoneacre Renault BlackburnMay 13, 2025Hello Reece,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly, helpful, and professional. Our team at Stoneacre Renault Blackburn is dedicated to providing the best experience possible, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0Apr 29, 2025Was a really good experience we were helped every step of the way and couldn't fault the service.Response from Stoneacre Renault BlackburnApr 30, 2025Hello Emma,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a really good experience and that our team was able to assist you every step of the way. Your kind words and perfect rating mean a lot to us, and we are delighted to know that you couldn't fault the service.
At Stoneacre Renault Blackburn, we strive to provide the best possible service to all our customers, and your feedback is a wonderful affirmation of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your support.
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0Apr 28, 2025Danny was amazing. Everything was straight forward no problems at all. He answered all my questions .Response from Stoneacre Renault BlackburnApr 29, 2025Hello Joshua,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Danny was able to assist you effectively and that your experience with us was smooth and straightforward. It's great to know that all your questions were answered to your satisfaction. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0Apr 25, 2025Showroom is a lovely environment, beautiful car's on display. Staff was nice and i even got a brew, nice one!.Response from Stoneacre Renault BlackburnApr 28, 2025Hello Nathan,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your visit to our showroom and appreciated the environment and the cars on display. It's great to know that our staff made a positive impression and that you enjoyed the brew. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. We look forward to welcoming you back to Stoneacre Renault Blackburn in the future!
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0Apr 25, 2025The car salesmen were very nice and friendly and sorted everything out for us he was really nice and glad we went with this shopResponse from Stoneacre Renault BlackburnApr 28, 2025Hello John,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Stoneacre Renault Blackburn. It's great to know that our salesmen were able to assist you effectively and make your visit enjoyable. We truly appreciate your kind words and are glad you chose our shop for your needs. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0Apr 14, 2025Very good service, Danny was very knowledge and gave us all the information we needed.
ThanksResponse from Stoneacre Renault BlackburnApr 15, 2025Hello Ben,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Stoneacre Renault Blackburn. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0Apr 14, 2025Excellent customer service at stone acre Anthony from the branch dealt with my application he was polite and extremely helpful he told me a lot of information about my new car ! He’s a great person and a credit to StoneacreResponse from Stoneacre Renault BlackburnApr 15, 2025Hello Sam,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent customer service at Stoneacre Renault Blackburn. Anthony will be delighted to know that his efforts made a positive impact on your experience. We strive to provide our customers with the best service possible, and it’s wonderful to know that Anthony was able to assist you effectively and provide valuable information about your new car.
Your kind words are greatly appreciated, and we are proud to have Anthony as part of our team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0Apr 11, 2025Very goodResponse from Stoneacre Renault BlackburnApr 14, 2025Hello Margaret,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Stoneacre Renault Blackburn. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0Apr 8, 2025It was very good. I had an issue with the upfront payment due to connection issues which. This took over 90 minutes to resolve but the salesman was very patient and understood the issue.Response from Stoneacre Renault BlackburnApr 10, 2025Hello Phillip,
Thank you for taking the time to leave us such a positive review. We're delighted to hear that you had a very good experience with us at Stoneacre Renault Blackburn. We apologize for the inconvenience caused by the connection issues during your upfront payment process. It's great to know that our salesman was able to assist you patiently and effectively. Your feedback is invaluable to us, and we're committed to ensuring a smooth experience for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0Apr 8, 2025They picked up my carand returned it after it's service. They washed it and hoovered the foot wells. They did a great job. Thank you Stoneacre xxResponse from Stoneacre Renault BlackburnApr 10, 2025Hello Ellen,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you were pleased with the service you received, including the pick-up and return of your car, as well as the cleaning. Our team at Stoneacre Renault Blackburn always strives to provide the best possible experience for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0Apr 1, 2025All good great staff easy to deal withResponse from Stoneacre Renault BlackburnApr 2, 2025Hello Julie,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at Stoneacre Renault Blackburn.
Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0Mar 25, 2025Salesperson polite and helpful good choice of colours and cars picked the nil advanceResponse from Stoneacre Renault BlackburnMar 26, 2025Hello David,
Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you found our salesperson polite and helpful, and that you appreciated the choice of colors and cars available. It's great to know that you were able to pick the nil advance option that suited your needs.
At Stoneacre Renault Blackburn, we strive to provide the best service and options for our customers, and your feedback is a wonderful affirmation of our efforts. If there's anything more we can do for you, please don't hesitate to reach out.
We look forward to seeing you again soon!
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0Mar 24, 2025Brilliant experience with Daniel very friendly and took his time to run through everything on the car with meResponse from Stoneacre Renault BlackburnMar 25, 2025Hello Alex,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a brilliant experience with Daniel. It's wonderful to know that he was friendly and thorough in explaining everything about the car to you. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Renault Blackburn Team - Rating 5.0Mar 12, 2025Great guy who dealt with meResponse from Stoneacre Renault BlackburnMar 13, 2025Hello Joseph,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience with our team at the Motability Scheme at Stoneacre Renault Blackburn. Our goal is to provide excellent service and support to all our customers, and it's wonderful to know we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Stoneacre Renault Blackburn - Rating 5.0Mar 5, 2025Amazing as alwaysResponse from Stoneacre Renault BlackburnMar 6, 2025Dear Josephine M.,
Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at the Motability Scheme at Stoneacre Renault Blackburn. Your feedback is incredibly important to us, and it’s fantastic to know that we continue to meet your expectations.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre Renault Blackburn - Rating 1.0Mar 3, 2025Shocking- they did everything but service it- it's getting serviced next month. They even had the cheek to ring me the day after asking if everything was ok with the service. Absolute joke will never go back to stoneacre.
Although after they miss old the car in the first place nothing would surprise me with them anymore!Response from Stoneacre Renault BlackburnMar 4, 2025Dear Jennifer,
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Motability Scheme at Stoneacre Renault Blackburn. It is disappointing to learn that we did not meet your expectations regarding the service of your vehicle and the communication that followed.
We strive to provide the highest level of service to all our customers, and it seems we have fallen short in this instance. Your feedback is invaluable to us, and I assure you that we will address these concerns with our team to prevent similar issues in the future.
If you would like to discuss this matter further or if there is anything we can do to rectify the situation, please feel free to contact us directly at sales.blackburn@stoneacre.co.uk or call us at +44 1254 685190. We would appreciate the opportunity to make things right.
Thank you once again for bringing this to our attention, and we hope to have the chance to restore your confidence in our services.
Kind regards,
Motability Scheme at Stoneacre Renault Blackburn
Thank you for taking the time to leave us a review. We're delighted to hear that our receptionist was able to assist you effectively. Your feedback is invaluable to us as we strive to provide the best possible service to our customers. If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to welcoming you back to Stoneacre Renault Blackburn in the future.
Best regards,
The Motability Scheme Team at Stoneacre Renault Blackburn