Motability Scheme at Lookers Volkswagen Blackburn

4.8
Rating 4.8
(258 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Trident Park, Trident Way
Whitebirk Drive
Blackburn BB1 3NU
GB
Phone Number
Call Lookers Volkswagen Blackburn on 01254 452068
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Kathy Higham
  • Michael Middleton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Linda Riley
  • Gareth White
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Blackburn

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Blackburn

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Blackburn can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Blackburn on 01254452068 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Blackburn

  • Rating 5.0
    Great service thanks
    Response from Lookers Volkswagen Blackburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent and patient and very helpful. Exceptional service from Kathryn. Thank you to Archie too. My life has been made easier and I am so grateful and appreciate the attention to detail.
    Response from Lookers Volkswagen Blackburn
    Hi Fatemah,
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Cathy is amazing. She’s extremely knowledgeable and efficient at her job. She is a real asset to the company and represents the mobility scheme to a high standard. The purchase of the car was seamless. I was continually well informed and this was pitched just right. This has been my best experience when purchasing a car. Thank you Cathy.
    Response from Lookers Volkswagen Blackburn
    Hi Michelle, Thank you so much for your kind words! We are so happy to hear that Cathy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Extremely helpful
    Response from Lookers Volkswagen Blackburn
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very friendly , understanding, experienced, forthcoming
    The staff knew what was available and knew about the features of the car we wanted. Well done Kathy.
    Response from Lookers Volkswagen Blackburn
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Kathy was absolutely amazing from start to finished nothing was to much trouble for her she’s kept me informed every step of the way she’s been amazing all around thanks again Kathy
    Response from Lookers Volkswagen Blackburn
    Hi Natalie, Thank you for the great review and the feedback on Kathy, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Kathy was amazing and provided excellent customer service to us.

    She is lovely and ensured that the process went smoothly.

    We recommend her to everyone.
    Response from Lookers Volkswagen Blackburn
    Hi Nadia hank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Kathy and the team. We look forward to dealing with you again in the future and happy motoring! Kind regards
  • Rating 5.0
    Very good
    Response from Lookers Volkswagen Blackburn
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very good
    Response from Lookers Volkswagen Blackburn
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    I have for quite some years now leased my Motability vehicle from Lookers Blackburn. Kathy the Motability Specialist is always very helpful and informative and makes the whole process very easy.
    Response from Lookers Volkswagen Blackburn
    Thank you so much for your kind words! We are so happy to hear that Kathy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very good service and helpful
    Response from Lookers Volkswagen Blackburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Fantastic service from Kathy
    Response from Lookers Volkswagen Blackburn
    Thank you for the great review and the feedback on Kathy, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Kathy us such a gem very helpful always professional and friendly. Indeed if it was not for her we would have gone to another car provider.
    Response from Lookers Volkswagen Blackburn
    Thank you so much for your kind words! We are so happy to hear that Kathy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Brilliant all round
    Response from Lookers Volkswagen Blackburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Cathy is the best
    Excellent service
    Saved me loads of money
    Response from Lookers Volkswagen Blackburn
    Thank you so much for your kind words! We are so happy to hear that Cathy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    I am very happy about your service, thank you very much.
    Response from Lookers Volkswagen Blackburn
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Cathy is very helpful and keeps you updated on the whole process of getting a motability car.
    Response from Lookers Volkswagen Blackburn
    Thank you so much for your kind words! We are so happy to hear that Cathy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Brillant service thankyou very much would recommended
    Response from Lookers Volkswagen Blackburn
    Hi Trevor, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    I had an amazing journey with Kathy! She was such a patient and amazing person to get my first car with.
    Response from Lookers Volkswagen Blackburn
    Hi Izhan, thank you so much for your kind words! We are so happy to hear that Kathy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Kath was excellent at her job. Made me feel vey welcomed and comfortable.
    Response from Lookers Volkswagen Blackburn
    Thank you so much for your kind words! We are so happy to hear that Kath was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

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