Motability Scheme at Lookers Volkswagen Blackburn
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Trident Park, Trident Way
Whitebirk Drive
Blackburn BB1 3NU
GB
Phone Number
Call Lookers Volkswagen Blackburn on 01254 686686
01254 686686
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Kathy Higham
- Michael Middleton
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Linda Riley
- Gareth White
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Volkswagen Blackburn
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Volkswagen Blackburn
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Volkswagen Blackburn can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Volkswagen Blackburn on 01254452068 to make an appointment with our Motability specialist.
Reviews at Lookers Volkswagen Blackburn
- Rating 5.0Jul 8, 2025Kathy Higham was friendly and polite.
She helped me throughout the process a great deal, she kept me informed of my cars progress.
She was able to answer all my questions about a motability car.
She showed me everything about my car when it came ( which I have remembered most of)
I give Kathy 10/10, a great representative of motability. - Rating 5.0Jun 30, 2025Was absolutely amazing would recommend to every one and Kathy is an amazing workerResponse from Lookers Volkswagen BlackburnJun 30, 2025Hello James,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us at Lookers Volkswagen Blackburn. Kathy will be delighted to know that her efforts made a positive impact on your visit. Your recommendation means a lot to us, and we are grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!
Best regards,
The Lookers Volkswagen Blackburn Team - Rating 5.0Jun 30, 2025Was amazing would recommend to anyone and Kathy is a quality workerResponse from Lookers Volkswagen BlackburnJun 30, 2025Dear James L.,
Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at Lookers Volkswagen Blackburn. Your recommendation means a lot to us, and we are delighted to know that Kathy made such a positive impression. She truly is a valued member of our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Volkswagen Blackburn Team - Rating 5.0Jun 30, 2025Jordan from lookers blackburn were ace, he went above an beyondResponse from Lookers Volkswagen BlackburnJun 30, 2025Hello Taylor-jack L.,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Jordan provided you with exceptional service and went above and beyond your expectations. At Lookers Volkswagen Blackburn, we strive to ensure that every customer has a positive experience, and it's fantastic to know that Jordan made a great impression.
Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at Lookers Volkswagen Blackburn.
Kind regards
Lookers Customer Service & Resolution Team - Rating 3.0Jun 24, 2025Service interval on motability scheme way too long. 20k a long time to leave key safety factors unchecked. Oil interval simply preposterous as oil does lat that long any oil irrdespective of qualityResponse from Lookers Volkswagen BlackburnJun 25, 2025Hello Paul,
Thank you for taking the time to share your feedback with us. We appreciate your concerns regarding the service intervals on the Motability Scheme. Your safety and satisfaction are our top priorities, and we understand the importance of regular maintenance for key safety factors and oil changes.
We are always looking for ways to improve our services and your input is invaluable in helping us achieve that. Please feel free to reach out to us directly if you have any further questions or if there's anything specific we can assist you with.
Thank you for choosing Lookers Volkswagen Blackburn. We hope to have the opportunity to serve you better in the future.
Best regards,
Caitlin
Lookers Volkswagen Blackburn Team - Rating 5.0Jun 13, 2025Very informative and very helpfulResponse from Lookers Volkswagen BlackburnJun 13, 2025Hello Leo S.,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service both informative and helpful. At Lookers Volkswagen Blackburn, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Volkswagen Blackburn Team - Rating 5.0May 21, 2025Very good.Response from Lookers Volkswagen BlackburnMay 22, 2025Hello Ronald,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Lookers Volkswagen Blackburn. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Volkswagen Blackburn Team - Rating 5.0May 13, 2025Very helpful, considerate with a wealth of experience. A very positive experience.Response from Lookers Volkswagen BlackburnMay 13, 2025Hello Keith,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Lookers Volkswagen Blackburn. Our team strives to provide helpful and considerate service, and it's fantastic to know that our efforts and experience made a difference for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Volkswagen Blackburn Team - Rating 5.0May 10, 2025Polite and efficientResponse from Lookers Volkswagen BlackburnMay 12, 2025Hello Vicky,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service polite and efficient. Providing excellent customer service is a top priority for us at Lookers Volkswagen Blackburn, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0May 7, 2025Kathy was lovely.
She answered all the questions that I asked.
She made me feel comfortable and supported throughout the car journey to the handover.
Thanks for everything Kathy!!Response from Lookers Volkswagen BlackburnMay 8, 2025Dear Saresh J.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Kathy at Lookers Volkswagen Blackburn. It's great to know that she was able to answer all your questions and make you feel comfortable and supported throughout your car journey to the handover.
We strive to provide exceptional service to all our customers, and your kind words are a testament to Kathy's dedication and professionalism. We will be sure to pass along your compliments to her.
Thank you once again for your review and for choosing the Motability Scheme with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0May 2, 2025Great serviceResponse from Lookers Volkswagen BlackburnMay 3, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 29, 2025The staff are friendly and polite and helpful very welcoming nicevand clean highly recommendedResponse from Lookers Volkswagen BlackburnApr 29, 2025Hello Donna,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our staff friendly, polite, and helpful. It's great to know that you felt welcomed and appreciated the cleanliness of our store. Your recommendation means a lot to us, and we're delighted to have met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!
Best regards,
The Motability Scheme Team at Lookers Volkswagen Blackburn - Rating 5.0Apr 16, 2025Knowledgeable Agreeable. N beryhelpfResponse from Lookers Volkswagen BlackburnApr 17, 2025Dear Carol W.,
Thank you so much for taking the time to leave such a wonderful review for Lookers Volkswagen Blackburn. We are thrilled to hear that you found our team knowledgeable and agreeable. It's fantastic to know that we were able to be of help to you. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience with our Motability Scheme. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Volkswagen Blackburn Team - Rating 5.0Apr 14, 2025They were very helpfulResponse from Lookers Volkswagen BlackburnApr 15, 2025Hello Catherine L.,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our team to be very helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Blackburn.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Apr 14, 2025So nice and helpful. Very delightful speaking to them very polite alsoResponse from Lookers Volkswagen BlackburnApr 15, 2025Dear Qasim A.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service to be nice and helpful. At Lookers Volkswagen Blackburn, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Lookers Volkswagen Blackburn - Rating 5.0Apr 11, 2025Top marks first class service from start to finish keep me updated when the car was with them 👌Response from Lookers Volkswagen BlackburnApr 12, 2025Hello Gary,
Thank you so much for your wonderful review! We're thrilled to hear that you received first-class service from start to finish. Keeping our customers updated is a top priority for us, and it's great to know that you appreciated our efforts. Your feedback is incredibly valuable, and we're delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Lookers Volkswagen Blackburn Team - Rating 5.0Apr 11, 2025Everything went to planResponse from Lookers Volkswagen BlackburnApr 11, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Apr 7, 2025It’s just worry free drop of car they do wot they need to and then once all down pick upResponse from Lookers Volkswagen BlackburnApr 7, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 2, 2025I had no problems at all everything was great thankyouResponse from Lookers Volkswagen BlackburnApr 2, 2025Hi Jordan, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Apr 1, 2025Love the service and Kathy is just amazing. She has a good heart and ensures everything has worked out smoothly.Response from Lookers Volkswagen BlackburnApr 1, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Kathy Higham at Lookers Volkswagen Blackburn. It's fantastic to know that she was able to assist you throughout the process and keep you informed about your car's progress. We are proud to have Kathy as part of our team, and your kind words will surely make her day.
Your satisfaction is our top priority, and it's great to hear that Kathy was able to answer all your questions and provide you with a thorough introduction to your new motability car. We appreciate your 10/10 rating and are delighted to know that you consider Kathy a great representative of the Motability Scheme.
Thank you once again for your feedback, and we look forward to serving you in the future.
Best regards,
[Your Name]
[Your Position]
Lookers Volkswagen Blackburn