Motability Scheme at Lookers Volkswagen Blackburn

4.8
Rating 4.8
(173 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Trident Park, Trident Way
Whitebirk Drive
Blackburn BB1 3NU
GB
Phone Number
Call Lookers Volkswagen Blackburn on 01254 452068
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Kathy Higham
  • Michael Middleton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Linda Riley
  • John Cullen
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Blackburn

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Blackburn

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Blackburn can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Blackburn on 01254452068 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Blackburn

  • Rating 5.0
    This was really easy the lady who dealt with me was really nice and understanding and made this process really easy
    Response from Lookers Volkswagen Blackburn
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service. Kept well informed throughout the day.
    Response from Lookers Volkswagen Blackburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Kath is lovely every time we see her she gives excellent service 👍
    Response from Lookers Volkswagen Blackburn
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Excellent dealership just took longer than expected 5 months longer but worth it in the end
    Response from Lookers Volkswagen Blackburn
    Hello,

    We appreciate your custom and always aim to provide our customers with a great service. We would love to hear more about your experience with Lookers. If there is something more, we could do to further improve the service we have provided to you, we would please ask that you provide more details, comments, suggestions to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk.

    Thank you
  • Rating 5.0
    Absolutely brilliant services from going in to find a car ,to feel confident enough to drive away with my car ,thankyou Cath so much , I would highly recommend lookers blackburn
    Response from Lookers Volkswagen Blackburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good customer service
    Excellent time management
    Qualified staff
    Excellent communication
    Response from Lookers Volkswagen Blackburn
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good no problems
    Response from Lookers Volkswagen Blackburn
    Hello David R, Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Brilliant service
    Response from Lookers Volkswagen Blackburn
    Hello Shauna, Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Very friendly and helpful and got us sorted in no time fab service thankyou jordan Middleton
    Response from Lookers Volkswagen Blackburn
    Hello

    Thank you for taking the time to leave us a 5 star review. We hope you have a great day!

    Thank you
    Ashleigh
  • Rating 5.0
    Great
    Response from Lookers Volkswagen Blackburn
    Hello Susan, Thank you for the review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brilliant service
    Response from Lookers Volkswagen Blackburn
    Thank you for your kind words - we're glad to have been of service! kind regards
  • Rating 5.0
    Kathy kept me updated the whole time from ordering the car right to the handover there was no push for time explained all my concerns and questions and also called me next day to see how everything was couldn't ask for a better person to have deal with this order
    Response from Lookers Volkswagen Blackburn
    Hello Israr, Thank you for the great review and the feedback on Kathy, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brilliant staff
    Response from Lookers Volkswagen Blackburn
    Hello Suriya, Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great from start to finish. Cath was 1st class very knowledgeable.
    Response from Lookers Volkswagen Blackburn
    Hello Peter, Thank you so much for your kind words! We are so happy to hear that Cath was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent service , helpful through all applications and kept me well informed from start to finish
    Response from Lookers Volkswagen Blackburn
    Thank you for your high star rating.
  • Rating 5.0
    The lady we was looked after by was absolutely amazing and helped me to pick the perfect car for us as my disability needs me to be able to use the car without it being hard work so we are very happy with everything
    Response from Lookers Volkswagen Blackburn
    Hello Nicky, Thank you for your kind words - we're glad to have been of service! Kind regards.
  • Rating 5.0
    Lovely lady and explained all I needed to no
    Response from Lookers Volkswagen Blackburn
    Hello

    Thank you for taking the time to leave us a 5 star review. We hope you have a great day!

    Thank you
    Ashleigh
  • Rating 5.0
    Kathy was very welcoming and she made us a coffee I loved my experience there and and I can’t to wait to pick up my new golf from there in a few month.
    Response from Lookers Volkswagen Blackburn
    Hello Giovanni, Thank you for the great review and the feedback on Kathy, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutely fantastic
    Response from Lookers Volkswagen Blackburn
    Hello

    Thank you for taking the time to leave us a 5 star review. We hope you have a great day!

    Thank you
    Ashleigh
  • Rating 5.0
    the service was very courteous and very polite. We appreciate the help we got and all the information we were told. The whole experience overall was good. Thank you.
    Response from Lookers Volkswagen Blackburn
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
    Have a great day

    Regards

    Amy

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