Motability Scheme at Group 1 Volkswagen Bury

4.8
Rating 4.8
(116 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Group 1 Volkswagen Bury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Inchcape Volkswagen Bury can help you by:

* Confirming your eligibility for the Motability Scheme
* Supporting you in choosing the right car
* Arranging a test drive
* Ordering and supplying your new Motability Scheme car
* Servicing and maintaining your car

Contact Inchcape Volkswagen Bury on 01617979121 to make an appointment with our Motability Scheme Specialist.

Contact information

Address
Bell Lane
Bury BL9 6DL
GB
Phone Number
Call Group 1 Volkswagen Bury on 0161 797 9121
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mike Scott
  • David Morris
  • Niamh Taylor
  • Samuel Knight
  • Robert Goldman
  • Isaac Hull
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Michelle Wilde
  • Linsey Hughes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Bury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Volkswagen Bury

  • Rating 5.0
    Isaac was great very helpful
  • Rating 5.0
    Great experience very helpful and friendly
  • Rating 5.0
    Very friendly and the car was very clean
    Response from Group 1 Volkswagen Bury
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Grt service and advice given.From the reception staff to Mike my sales rep and the member of staff
    Serving everyone a drink in waiting area.great vibe in bury vw.evryone goes above and beyond to assistance you.thankyou to everyone at vw bury,see you soon when I pick up my new car x
    Response from Group 1 Volkswagen Bury
    Dear Lisa,

    Thank you for your feedback and for taking the time to leave a review. I’m sorry to hear that you’re still waiting for a response to your emails. We strive to respond promptly, and I apologise for the delay.

    Please rest assured that we’re looking into this matter, and we will personally ensure that you receive a response as soon as possible. If there's anything specific you need assistance with right away, please let us know at tellusmore@inchcape.co.uk.

    Thank you for your patience and understanding.

    Best regards,
    The Customer Experience Team
  • Rating 5.0
    We went to Volkswagen Bury, Mike was extremely helpful, we never booked in advance however he was still happy to see us. The service was quick, easy and stress free, and what’s more we only have to wait 1 week for the car.
    Response from Group 1 Volkswagen Bury
    Good morning,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received. We greatly appreciate your kind words about Mike at our branch. It's wonderful to hear that he left such a positive impression on you.

    If you need any help in the future, please do not hesitate to contact us.
  • Rating 5.0
    5 star to the bury dealership and to the staff 5 star
    Response from Group 1 Volkswagen Bury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Was a very professional, smooth and clear. The environment was welcoming
    Response from Group 1 Volkswagen Bury
    Good afternoon,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received.

    If you need any help in the future, please do not hesitate to contact us.
  • Rating 5.0
    Lovely members of staff
    Response from Group 1 Volkswagen Bury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service made the process really simple
    Response from Group 1 Volkswagen Bury
    Thank you Clare for taking the time to contact us and leaving a 5 star review. We appreciate your kind words and look forward to seeing you again.
  • Rating 5.0
    Very good mobility cars and dealer scot Michael
    Response from Group 1 Volkswagen Bury
    Thank you so much, Filip, for your 5-star review! We're thrilled to hear that you had a positive experience with our mobility cars and that Scot provided excellent service. Your satisfaction is our top priority, and we appreciate your kind words and support.
  • Rating 5.0
    Always Excellent service at inchcape VW Bury
    Response from Group 1 Volkswagen Bury
    Hi Susan. We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    All good
    Response from Group 1 Volkswagen Bury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Mike has been great. He talked me through the whole process very thoroughly. The car handover was great too - I drove away feeling confident that I knew what my car can do! Thank you Mike!
    Response from Group 1 Volkswagen Bury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutely excellent from the first phone call to going in I have bad anxiety Robert was so lovely knowledgeable and helpful the process was quick , no waiting , perfect customer service , thanks claire
    Response from Group 1 Volkswagen Bury
    Good afternoon Claire,

    Thank you for the great review! We really appreciate you taking the time to give feedback. We look forward to welcoming you back to the business again soon.
  • Rating 1.0
    Terrible. Wouldn’t let me test drive. Or get in it. Not proceeding
    Response from Group 1 Volkswagen Bury
    Dear David,

    Thank you for your feedback. We are truly sorry to hear about your recent experience at our dealership, especially regarding the test drive. Our policy is to ensure every customer has the opportunity to fully evaluate the vehicles they are interested in, so it is concerning to hear that this was not your experience.

    However, we are pleased that your car's service went smoothly and professionally. We strive to provide consistent and exceptional service in all areas, and it seems we fell short in one aspect during your visit.

    We would appreciate the opportunity to discuss this further and make things right. Please contact our customer experience team at 0333 130 0108 or tellusmore@inchcape.co.uk.

    Thank you for bringing this to our attention.
  • Rating 5.0
    Amazing great service quick and easy Daniel was great
    Response from Group 1 Volkswagen Bury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    From booking, taking the car into Inchcape in Bury to collecting a freshly washed car, was a great experience !
    Response from Group 1 Volkswagen Bury
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 5.0
    Niamh was amazing from start to finish! She thought of me when they had a cancellation and was able to get the car several months early! Thanks again!
    Response from Group 1 Volkswagen Bury
    Hi Dawn, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Niamh receives recognition for her fantastic customer service which she provided to you. Kind regards,
  • Rating 5.0
    Great service showed me everything and felt very welcome
    Response from Group 1 Volkswagen Bury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    All the staff were very polite and couldn’t do enough for me
    Response from Group 1 Volkswagen Bury
    Hello Timothy, We're thrilled that our staff made your visit memorable! Our team takes great pride in providing exceptional service and ensuring our guests feel valued and well taken care of. Thank you for choosing us, and we look forward to welcoming you back soon!

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