Motability Scheme at Inchcape Volkswagen Bury

4.8
Rating 4.8
(105 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Inchcape Volkswagen Bury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Inchcape Volkswagen Bury can help you by:

* Confirming your eligibility for the Motability Scheme
* Supporting you in choosing the right car
* Arranging a test drive
* Ordering and supplying your new Motability Scheme car
* Servicing and maintaining your car

Contact Inchcape Volkswagen Bury on 01617979121 to make an appointment with our Motability Scheme Specialist.

Contact information

Address
Bell Lane
Bury BL9 6DL
GB
Phone Number
Call Inchcape Volkswagen Bury on 0161 797 9121
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mike Scott
  • David Morris
  • Niamh Taylor
  • Samuel Knight
  • Robert Goldman
  • Isaac Hull
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Michelle Wilde
  • Linsey Hughes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Inchcape Volkswagen Bury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Inchcape Volkswagen Bury

  • Rating 5.0
    All good
    Response from Inchcape Volkswagen Bury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Mike has been great. He talked me through the whole process very thoroughly. The car handover was great too - I drove away feeling confident that I knew what my car can do! Thank you Mike!
    Response from Inchcape Volkswagen Bury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutely excellent from the first phone call to going in I have bad anxiety Robert was so lovely knowledgeable and helpful the process was quick , no waiting , perfect customer service , thanks claire
    Response from Inchcape Volkswagen Bury
    Good afternoon Claire,

    Thank you for the great review! We really appreciate you taking the time to give feedback. We look forward to welcoming you back to the business again soon.
  • Rating 1.0
    Terrible. Wouldn’t let me test drive. Or get in it. Not proceeding
    Response from Inchcape Volkswagen Bury
    Dear David,

    Thank you for your feedback. We are truly sorry to hear about your recent experience at our dealership, especially regarding the test drive. Our policy is to ensure every customer has the opportunity to fully evaluate the vehicles they are interested in, so it is concerning to hear that this was not your experience.

    However, we are pleased that your car's service went smoothly and professionally. We strive to provide consistent and exceptional service in all areas, and it seems we fell short in one aspect during your visit.

    We would appreciate the opportunity to discuss this further and make things right. Please contact our customer experience team at 0333 130 0108 or tellusmore@inchcape.co.uk.

    Thank you for bringing this to our attention.
  • Rating 5.0
    Amazing great service quick and easy Daniel was great
    Response from Inchcape Volkswagen Bury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    From booking, taking the car into Inchcape in Bury to collecting a freshly washed car, was a great experience !
    Response from Inchcape Volkswagen Bury
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 5.0
    Niamh was amazing from start to finish! She thought of me when they had a cancellation and was able to get the car several months early! Thanks again!
    Response from Inchcape Volkswagen Bury
    Hi Dawn, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Niamh receives recognition for her fantastic customer service which she provided to you. Kind regards,
  • Rating 5.0
    Great service showed me everything and felt very welcome
    Response from Inchcape Volkswagen Bury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    All the staff were very polite and couldn’t do enough for me
    Response from Inchcape Volkswagen Bury
    Hello Timothy, We're thrilled that our staff made your visit memorable! Our team takes great pride in providing exceptional service and ensuring our guests feel valued and well taken care of. Thank you for choosing us, and we look forward to welcoming you back soon!
  • Rating 5.0
    Very good service
    Response from Inchcape Volkswagen Bury
    Thank you for your high star rating.
  • Rating 5.0
    Good staff and efficient service
    Response from Inchcape Volkswagen Bury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Lady was always motivated to help and kept her word on everything she said she would do!
    Response from Inchcape Volkswagen Bury
    Hi Thomas, We're thrilled to hear about your positive experience! Thank you for recognising our team member's dedication and commitment to helping you. Keeping our promises and ensuring your satisfaction is always our top priority. If you ever need assistance again, don't hesitate to reach out. We're here for you!
  • Rating 5.0
    Very helpful, polite, respectful and maintained good communication throughout the process
    Response from Inchcape Volkswagen Bury
    Hello Thomas D, We're thrilled that your experience with us was nothing short of excellent! Providing top-notch service is our priority, and we're delighted that you found our team helpful, polite, and respectful. Communication is key, and we're glad we could maintain clear and consistent communication throughout the process. Thank you for choosing us, and we look forward to serving you again in the future!
  • Rating 5.0
    Very good service by Michelle on service and staff on mechanics and valeting car was spotless when returned and coffee was good
    Response from Inchcape Volkswagen Bury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Dave the sales man was really very good and kind . Thankyou
    Response from Inchcape Volkswagen Bury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Absolutely fantastic Mike on mobility should get a pay rise cant fault him.
    Response from Inchcape Volkswagen Bury
    We pride ourselves on our customer services Nina, so pleased we provided this for you.
  • Rating 5.0
    Excellent Ann a big thanks to Mike and all the staff thanks again Mrs H Leach and Ged.
    Response from Inchcape Volkswagen Bury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good
    Response from Inchcape Volkswagen Bury
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Good
    Response from Inchcape Volkswagen Bury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Smooth quick informative courteous
    Response from Inchcape Volkswagen Bury
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.

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