Motability Scheme at Swansway Audi Carlisle

4.9
Rating 4.9
(47 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Kingstown Broadway
Industrial Estate
Carlisle CA3 0HA
GB
Phone Number
Call Swansway Audi Carlisle on 07789 767086
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Phil Robinson
  • Lyndsay Wilson
  • Mathew Smith
  • Nathan Hanby
  • Emily Whalley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Simon Barwick
  • Emily Farmer
  • Kelli Horne
  • Chloe Craig
We recommend calling and booking an appointment before visiting.
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Accessibility features at Swansway Audi Carlisle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Swansway Audi Carlisle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Swansway Audi Carlisle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Swansway Audi Carlisle on 07789767086 to make an appointment with our Motability specialist.

Reviews at Swansway Audi Carlisle

  • Rating 5.0
    Very helpful and professional
  • Rating 5.0
    Lyndsay was so kind and really helpful
    Response from Swansway Audi Carlisle
    Thanks for your five star review Ruby. We're glad we could help you get this process started :)
  • Rating 5.0
    This time was a perfect not like 2016 when they messed my order up and I had to go elsewhere
    Response from Swansway Audi Carlisle
    Thanks for your five star review! Enjoy your brand new Audi :)
  • Rating 5.0
    chloe was excellent
    Response from Swansway Audi Carlisle
    Thank you for your five star review :)
  • Rating 5.0
    It was a pleasure to pick up my new car without any hassle and very little paperwork for a change 😀
    Response from Swansway Audi Carlisle
    Thank you for your five star review, enjoy your new Audi!
  • Rating 5.0
    Fantastic service. Nathan was very helpful and patient with us. He was empathetic with us, would def recommend
    Response from Swansway Audi Carlisle
    Thank you for your five star review!
  • Rating 5.0
    Friendly and knowledgeable staff
    Response from Swansway Audi Carlisle
    Thanks for your five star review, glad we could help you get started with this process :)
  • Rating 5.0
    Fantastic salesman, explained everything in great detail, hospitality was incredible, couldn’t have been more accommodating.
    Response from Swansway Audi Carlisle
    Thanks for your kind words Michael. We will pass this on to the team :)
  • Rating 5.0
    Great customer service.
    Response from Swansway Audi Carlisle
    Thanks for your five star review Christine :)
  • Rating 5.0
    Great service, very helpful
    Response from Swansway Audi Carlisle
    Thanks for your 5 star review Sandra!
  • Rating 5.0
    Excellent service
    Response from Swansway Audi Carlisle
    Thanks for your 5 star review Oliver!
  • Rating 5.0
    Comfortable welcoming experience genuine sales person Thomas.S
    Response from Swansway Audi Carlisle
    Thanks for your 5 star review :)
  • Rating 5.0
    Great service staff so helpful and kept up-to-date all the way even to a call asking every thing ok the day after and even helped set up my audi.
    Response from Swansway Audi Carlisle
    Thanks for the 5 star review Pauline :)
  • Rating 5.0
    Matthew was extremely pleasant and informative and made the experience pleasurable. Never had to use the Motability scheme before but he helped us through this with ease. Would definitely recommend Audi to anyone . Thanks again
  • Rating 5.0
    Great service. Phil was outstanding
  • Rating 5.0
    Fantastic service , Lyndsey was very helpful , helping my mum choose the right car, also explained everything . Brilliant service .
    Response from Swansway Audi Carlisle
    Thanks so much for your 5 star review Dorothy!
  • Rating 5.0
    The lady who took care of us was absolutely amazing. She was understanding and most of all kind and caring. We have never experienced this kind of experience at any other garage in the 8years of using the motability scheme would highly recommend anyone to use this garage.
  • Rating 5.0
    What a great experience getting my car from Audi Carlisle. Phil guided me through the process seamlessly and was available whenever I needed help. I couldn't recommend them more!
    Response from Swansway Audi Carlisle
    Thank you so much for taking the time to leave us your review and kind comments Meryl! We wish you many happy miles in your new Audi and hope to see you again soon.
  • Rating 5.0
    Good experience
    Response from Swansway Audi Carlisle
    Thank you for your 5 star rating Andrea!
  • Rating 5.0
    Excellent customer service
    Response from Swansway Audi Carlisle
    Thank you for your 5 star rating Linda!

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