Motability Scheme at Vertu Peugeot Carlisle

Motability Scheme at Vertu Peugeot Carlisle

4.6
Rating 4.6
(36 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
Parkhouse Road
Kingstown Industrial Estate
Carlisle CA3 0GW
GB
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Phone Number
Call Vertu Peugeot Carlisle on 0344 558 6685
0344 558 6685
0344 558 6685
Website

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Email

admin@internetenquiries.com

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Rhys Dean
  • Sarah Gardner
  • Daniel Howes
  • Rachele Robertson
  • Cameron Dias-Thorburn
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Stephen Clark
  • Steven Winthrop
  • Victoria Oblag
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Peugeot Carlisle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu Peugeot Carlisle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu Peugeot Carlisle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Peugeot Carlisle on 03445586685 to make an appointment with our Motability Scheme specialist.

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Reviews at Vertu Peugeot Carlisle

  • Rating 5.0
    They where kind and helpful
  • Rating 4.0
    Good
    Response from Vertu Peugeot Carlisle
    Hello Mckenzie

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with us at Vertu Peugeot Carlisle. Your feedback is invaluable as we strive to provide the best service possible. If there's anything specific you think we could improve on to make your experience even better, please feel free to let us know. We look forward to welcoming you back in the future!

    Best regards, Dawn
  • Rating 5.0
    He was so very helpful from start to finish.
    Response from Vertu Peugeot Carlisle
    Hello Julie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Peugeot Carlisle. It's fantastic to know that you found the assistance helpful from start to finish. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
  • Rating 5.0
    They were very polite and made us we were comfortable. Even got a very nice coffee!

    Would definitely recommend them
    Response from Vertu Peugeot Carlisle
    Hello Ava-grace

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our team polite and that you felt comfortable during your visit. It's great to know that you enjoyed the coffee as well! Your recommendation means a lot to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Peugeot Carlisle.

    Best regards,
    Dean
  • Rating 5.0
    Very friendly and very helpful
    Response from Vertu Peugeot Carlisle
    Hello Jason,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Peugeot Carlisle.

    Best regards,
    Liza
  • Rating 5.0
    Had a really good experience at vertu dan was brilliant he helped me with everything it was all stress free and he kept me updated with everything
    Response from Vertu Peugeot Carlisle
    Hello Marie

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Peugeot Carlisle. We are thrilled to hear that Dan was able to assist you so effectively and make the process stress-free. Keeping our customers updated and ensuring a smooth experience is our top priority, and it's fantastic to know we achieved that for you. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 4.0
    Very good
    Response from Vertu Peugeot Carlisle
    Hello Carol,

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a very good experience with us at Vertu Peugeot Carlisle. Your feedback is incredibly valuable, and we're always striving to improve our services. If there's anything specific you think we could do to make your experience even better, please feel free to let us know. We look forward to seeing you again soon!

    Best regards,
    Keith
  • Rating 5.0
    Had a man called Dan he was brilliant so were the other staff that helped with a few extra questions really gud experience all round
    Response from Vertu Peugeot Carlisle
    Hello Marie

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Dan and the rest of our team were able to assist you effectively and answer all your questions. Providing excellent service is our top priority, and it's great to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Peugeot Carlisle.

    Best regards,
    Dean
  • Rating 5.0
    Great service easy check in and fast turnaround
    Response from Vertu Peugeot Carlisle
    Hello Robert,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service and that the check-in process was easy and efficient for you. Our team at Vertu Peugeot Carlisle is dedicated to providing fast and reliable service, and it's wonderful to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Very good very professional
    Response from Vertu Peugeot Carlisle
    Hello Robert

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service to be very good and professional. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Peugeot Carlisle.

    Best regards,
    Dean
  • Rating 3.0
    The car park bay too small
    Response from Vertu Peugeot Carlisle
    Hello Justice E.,

    Thank you for taking the time to share your feedback with us. We appreciate your input and are sorry to hear that the car park bay did not meet your expectations. Your comments are important to us as we strive to improve our services and facilities.

    We will certainly take your feedback into consideration as we look for ways to enhance the experience for all our customers. If there is anything else you would like to discuss or any other way we can assist you, please feel free to reach out.

    Thank you for choosing the Motability Scheme at Vertu Peugeot Carlisle.

    Best regards,

    Liza.
  • Rating 5.0
    Very good and very helpful
    Response from Vertu Peugeot Carlisle
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Made getting a car extremely easy , Cameron was amazing and also full of chat which was nice - they got my car to me quicker than I expected and nothing was too much trouble .
    They made me feel like I was their only customer and however busy they were I never felt rushed and he took his time explained everything and made sure I was comfortable with all the tech inside the car .
    Thankyou Cameron , you made me a happy chappy today !
    Response from Vertu Peugeot Carlisle
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Cameron Many thanks Keith
  • Rating 5.0
    Bristol street motors was very knowledgeable and helpful Cameron is the man
    Response from Vertu Peugeot Carlisle
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 4.0
    Good service
    Response from Vertu Peugeot Carlisle
    Hi David, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very easy and helpful staff
    Response from Vertu Peugeot Carlisle
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Brilliant service and Brilliant staff
    Response from Vertu Peugeot Carlisle
    Hi Ian. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    Guys were great knowledgeable aswell
    Response from Vertu Peugeot Carlisle
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 2.0
    Advised if I waited it would be a couple of hours. In truth is was well over 4 hours!!
    Car wasn’t washed, and footwells not vacuumed!
    Parking was a nightmare, a totally overcrowded site :(
    Response from Vertu Peugeot Carlisle
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2KH2502 Kind regards, Matthew.
  • Rating 5.0
    Easy , friendly and knowledgable , made it very easy for us and answered everything I asked without hesitation
    Response from Vertu Peugeot Carlisle
    Hi Amanda. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

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