Motability Scheme at Vertu Peugeot Carlisle

Motability Scheme at Vertu Peugeot Carlisle

4.6
Rating 4.6
(27 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
Parkhouse Road
Kingstown Industrial Estate
Carlisle CA3 0GW
GB
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Phone Number
Call Vertu Peugeot Carlisle on 0344 558 6685
0344 558 6685
0344 558 6685
Website

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Email

admin@internetenquiries.com

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Rhys Dean
  • Sarah Gardner
  • Daniel Howes
  • Rachele Robertson
  • David Park
  • Cameron Dias-Thorburn
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Stephen Clark
  • Steven Winthrop
  • Hollie Given
  • Milly Longford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Peugeot Carlisle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu Peugeot Carlisle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu Peugeot Carlisle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Peugeot Carlisle on 03445586685 to make an appointment with our Motability Scheme specialist.

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Reviews at Vertu Peugeot Carlisle

  • Rating 5.0
    Very good very professional
    Response from Vertu Peugeot Carlisle
    Hello Robert

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service to be very good and professional. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Peugeot Carlisle.

    Best regards,
    Dean
  • Rating 3.0
    The car park bay too small
    Response from Vertu Peugeot Carlisle
    Hello Justice E.,

    Thank you for taking the time to share your feedback with us. We appreciate your input and are sorry to hear that the car park bay did not meet your expectations. Your comments are important to us as we strive to improve our services and facilities.

    We will certainly take your feedback into consideration as we look for ways to enhance the experience for all our customers. If there is anything else you would like to discuss or any other way we can assist you, please feel free to reach out.

    Thank you for choosing the Motability Scheme at Vertu Peugeot Carlisle.

    Best regards,

    Liza.
  • Rating 5.0
    Very good and very helpful
    Response from Vertu Peugeot Carlisle
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Made getting a car extremely easy , Cameron was amazing and also full of chat which was nice - they got my car to me quicker than I expected and nothing was too much trouble .
    They made me feel like I was their only customer and however busy they were I never felt rushed and he took his time explained everything and made sure I was comfortable with all the tech inside the car .
    Thankyou Cameron , you made me a happy chappy today !
    Response from Vertu Peugeot Carlisle
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Cameron Many thanks Keith
  • Rating 5.0
    Bristol street motors was very knowledgeable and helpful Cameron is the man
    Response from Vertu Peugeot Carlisle
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 4.0
    Good service
    Response from Vertu Peugeot Carlisle
    Hi David, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very easy and helpful staff
    Response from Vertu Peugeot Carlisle
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Brilliant service and Brilliant staff
    Response from Vertu Peugeot Carlisle
    Hi Ian. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    Guys were great knowledgeable aswell
    Response from Vertu Peugeot Carlisle
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 2.0
    Advised if I waited it would be a couple of hours. In truth is was well over 4 hours!!
    Car wasn’t washed, and footwells not vacuumed!
    Parking was a nightmare, a totally overcrowded site :(
    Response from Vertu Peugeot Carlisle
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2KH2502 Kind regards, Matthew.
  • Rating 5.0
    Easy , friendly and knowledgable , made it very easy for us and answered everything I asked without hesitation
    Response from Vertu Peugeot Carlisle
    Hi Amanda. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Professional polite great at his job great experience
    Response from Vertu Peugeot Carlisle
    Hi Ian. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    David was polite friendly and an asset to Peugeot dealership,,thanks for your expertise Dave....
    Response from Vertu Peugeot Carlisle
    Hi Dean. Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
  • Rating 5.0
    Excellant
    Response from Vertu Peugeot Carlisle
    Good afternoon, Leonard . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Great service
    Response from Vertu Peugeot Carlisle
    Hi Alan, thank you for taking the time to leave us this great 5 star review, we really appreciate it! Kind regards, Kerry
  • Rating 1.0
    Poor very disappointed to be told after a few weeks they could not source my car.
    Response from Vertu Peugeot Carlisle
    Hi Garry. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    He was realy good and polite with me and was very helpful and he new his job I am so happy to deal with him
    Response from Vertu Peugeot Carlisle
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Brilliant staff and very friendly and helpful
    Response from Vertu Peugeot Carlisle
    Good afternoon, David. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Staff were very polite, informative and went up and beyond in what was a
    Smooth and easy transaction
    Response from Vertu Peugeot Carlisle
    Good afternoon, Alison . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Brilliant staff and so helpful
    Response from Vertu Peugeot Carlisle
    Good afternoon David. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean

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