Motability Scheme at Vertu Vauxhall Carlisle
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Vauxhall Carlisle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Vauxhall Carlisle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Vauxhall Carlisle on 03445586728 to make an appointment with our Motability specialist.
Contact information
Address
Parkhouse Road
Kingstown Industrial Estate
Carlisle CA3 0GW
GB
Phone Number
Call Vertu Vauxhall Carlisle on 0344 558 6728
0344 558 6728
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Trevor Connelly
- Lee Jones
- Michael Ledger
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Stephen Clark
- Steven Winthrop
- Hollie Given
- Milly Longford
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Vauxhall Carlisle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Vauxhall Carlisle
- Rating 4.0Jul 15, 2025Good service
- Rating 1.0May 30, 2025Stressful and expensive agingResponse from Vertu Vauxhall CarlisleMay 30, 2025Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1LM3005 Kind regards, Liza.
- Rating 5.0May 28, 2025Very helpful, courteous and knowledgableResponse from Vertu Vauxhall CarlisleMay 28, 2025Dear Margaret
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be helpful, courteous, and knowledgeable. Providing excellent service is our top priority, and your feedback reassures us that we are on the right track.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Carlisle.
Warm regards,
Dean - Rating 5.0May 12, 2025Staff friendly and helpful. Showroom clean & tidy. 100% recommended .Service was done in good time.Response from Vertu Vauxhall CarlisleMay 12, 2025Hello Sandra,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff friendly and helpful, and that you were pleased with the cleanliness of our showroom. It's fantastic to know that our service met your expectations and was completed in good time. Your recommendation means a lot to us, and we are grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Vauxhall Carlisle in the future.
Best regards,
Dean - Rating 5.0May 1, 2025Mobility guy was so helpful and very approachable, all very clearly explained and demonstratedResponse from Vertu Vauxhall CarlisleMay 1, 2025Hello John Q.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our mobility specialist. It's great to know that everything was clearly explained and demonstrated to your satisfaction. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind regards,
Matthew - Rating 5.0Apr 11, 2025Nice and easy,the car got serviced i got it back nice and clean good job thanksResponse from Vertu Vauxhall CarlisleApr 11, 2025Hello Stephen
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found the service process nice and easy and that you were pleased with the condition of your car upon its return. Our team at Vertu Vauxhall Carlisle always strives to provide the best service possible, and it's wonderful to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Kind regards, Dean - Rating 5.0Apr 10, 2025Good dealers vauxhallResponse from Vertu Vauxhall CarlisleApr 10, 2025Hello Barry N.,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a positive experience with us at Vertu Vauxhall Carlisle. Our team is dedicated to providing the best service possible, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Liza. - Rating 5.0Apr 1, 2025First class service from Bristol street motors.
Micheal the sales agent we very helpful and extremely courteous to us.
I would highly recommend themResponse from Vertu Vauxhall CarlisleApr 1, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza. - Rating 5.0Mar 19, 2025Richard was absolutely 💯. Would highly recommendResponse from Vertu Vauxhall CarlisleMar 19, 2025Hi vera, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Mar 12, 2025Quick informative and great understanding of my needsResponse from Vertu Vauxhall CarlisleMar 13, 2025Hi Carrie. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
- Rating 5.0Mar 11, 2025Great service and very fast deliveryResponse from Vertu Vauxhall CarlisleMar 11, 2025Good afternoon Emilee. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 7, 2025Trevor connelly as usual was brilliant I am blind he is always understanding and kindResponse from Vertu Vauxhall CarlisleMar 7, 2025Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Trevor Many thanks Keith
- Rating 5.0Mar 3, 2025Excellent service from Trevor Connolly at Bristol Street Motors Carlisle. From being patient with me and helping choose the right car for me to staying in contact until car was delivered earlier than expected. I would definitely recommend this garage to any Motability customer in Cumbria.Response from Vertu Vauxhall CarlisleMar 4, 2025Hi Angela. Thank you so much for your kind words! We are so happy to hear that Trevor was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
- Rating 1.0Feb 21, 2025Very poor and not be go bk there again and looking new garage to renew carResponse from Vertu Vauxhall CarlisleFeb 21, 2025Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1SP2102 Kind regards, Liza.
- Rating 5.0Feb 14, 2025Easily arranged. Service carried out. No issues.Response from Vertu Vauxhall CarlisleFeb 14, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Feb 3, 2025Excellent service very helpful and friendly staff, especially Michael who handled the handover from start to finishResponse from Vertu Vauxhall CarlisleFeb 3, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Jan 23, 2025Perfect. Trevor (motability chap) was warm, friendly and very knowledgeable enabling me to make an informed decision.Response from Vertu Vauxhall CarlisleJan 23, 2025Good afternoon, Simon . Thank you so much for your kind words! We are so happy to hear that
Trevor was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle - Rating 5.0Jan 20, 2025Always very pleasant, professional and obligingResponse from Vertu Vauxhall CarlisleJan 20, 2025Good afternoon, Gillian . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Jan 13, 2025Absolutely amazing she is the best 👌Response from Vertu Vauxhall CarlisleJan 13, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Dec 30, 2024Micheal was very helpfulResponse from Vertu Vauxhall CarlisleDec 30, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good experience with our service at Vertu Vauxhall Carlisle. Your satisfaction is important to us, and we always strive to provide the best possible service to our customers.
If you have any further comments or suggestions on how we can improve and make your next visit even better, please feel free to let us know. We look forward to welcoming you back in the future.
Best regards,
Dean