Motability Scheme at Vertu Vauxhall Carlisle

4.8
Rating 4.8
(204 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu Vauxhall Carlisle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Vauxhall Carlisle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Vauxhall Carlisle on 03445586728 to make an appointment with our Motability specialist.

Contact information

Address
Parkhouse Road
Kingstown Industrial Estate
Carlisle CA3 0GW
GB
Phone Number
Call Vertu Vauxhall Carlisle on 0344 558 6728
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Trevor Connelly
  • Lee Jones
  • Michael Ledger
  • Rachele Robertson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Stephen Clark
  • Steven Winthrop
  • Hollie Given
  • Milly Longford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Carlisle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Vauxhall Carlisle

  • Rating 5.0
    Mobility guy was so helpful and very approachable, all very clearly explained and demonstrated
    Response from Vertu Vauxhall Carlisle
    Hello John Q.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our mobility specialist. It's great to know that everything was clearly explained and demonstrated to your satisfaction. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Nice and easy,the car got serviced i got it back nice and clean good job thanks
    Response from Vertu Vauxhall Carlisle
    Hello Stephen

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found the service process nice and easy and that you were pleased with the condition of your car upon its return. Our team at Vertu Vauxhall Carlisle always strives to provide the best service possible, and it's wonderful to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Kind regards, Dean
  • Rating 5.0
    Good dealers vauxhall
    Response from Vertu Vauxhall Carlisle
    Hello Barry N.,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a positive experience with us at Vertu Vauxhall Carlisle. Our team is dedicated to providing the best service possible, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    First class service from Bristol street motors.
    Micheal the sales agent we very helpful and extremely courteous to us.
    I would highly recommend them
    Response from Vertu Vauxhall Carlisle
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Richard was absolutely 💯. Would highly recommend
    Response from Vertu Vauxhall Carlisle
    Hi vera, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Quick informative and great understanding of my needs
    Response from Vertu Vauxhall Carlisle
    Hi Carrie. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    Great service and very fast delivery
    Response from Vertu Vauxhall Carlisle
    Good afternoon Emilee. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Trevor connelly as usual was brilliant I am blind he is always understanding and kind
    Response from Vertu Vauxhall Carlisle
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Trevor Many thanks Keith
  • Rating 5.0
    Excellent service from Trevor Connolly at Bristol Street Motors Carlisle. From being patient with me and helping choose the right car for me to staying in contact until car was delivered earlier than expected. I would definitely recommend this garage to any Motability customer in Cumbria.
    Response from Vertu Vauxhall Carlisle
    Hi Angela. Thank you so much for your kind words! We are so happy to hear that Trevor was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
  • Rating 1.0
    Very poor and not be go bk there again and looking new garage to renew car
    Response from Vertu Vauxhall Carlisle
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1SP2102 Kind regards, Liza.
  • Rating 5.0
    Easily arranged. Service carried out. No issues.
    Response from Vertu Vauxhall Carlisle
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Excellent service very helpful and friendly staff, especially Michael who handled the handover from start to finish
    Response from Vertu Vauxhall Carlisle
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Perfect. Trevor (motability chap) was warm, friendly and very knowledgeable enabling me to make an informed decision.
    Response from Vertu Vauxhall Carlisle
    Good afternoon, Simon . Thank you so much for your kind words! We are so happy to hear that
    Trevor was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Always very pleasant, professional and obliging
    Response from Vertu Vauxhall Carlisle
    Good afternoon, Gillian . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Absolutely amazing she is the best 👌
    Response from Vertu Vauxhall Carlisle
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Micheal was very helpful
    Response from Vertu Vauxhall Carlisle
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Perfect
    Response from Vertu Vauxhall Carlisle
    Thanks Joy for the 5 star review! Kind regards, Selina
  • Rating 5.0
    Excellent
    Response from Vertu Vauxhall Carlisle
    Good afternoon, Lionel. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Spot on
    Response from Vertu Vauxhall Carlisle
    Good afternoon, Neile . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Excellent
    Response from Vertu Vauxhall Carlisle
    Hi yvonne, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith

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