Motability Scheme at Vertu CUPRA Carlisle
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Parkhouse Road
Kingstown Industrial Estate
Carlisle CA3 0GW
GB
Phone Number
Call Vertu CUPRA Carlisle on 0330 178 5576
0330 178 5576
Website
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Rhys Dean
- Sarah Gardner
- Daniel Howes
- Rachele Robertson
- Cameron Dias-Thorburn
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Stephen Clark
- Steven Winthrop
- Simon Moore
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu CUPRA Carlisle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Vertu CUPRA Carlisle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu CUPRA Carlisle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu CUPRA Carlisle on 03301785576 to make an appointment with our Motability Scheme specialist.
Reviews at Vertu CUPRA Carlisle
- Rating 5.0Dec 9, 2025From start to finish I delt with Rachele, what a credit to the cupra name, she went above and beyond to help me in every aspect of my journey
- Rating 5.0Nov 3, 2025So friendly fantastic customer service would recommend to use dealershipResponse from Vertu CUPRA CarlisleNov 3, 2025Dear Danielle W.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with our customer service at Vertu CUPRA Carlisle. Our team takes great pride in being friendly and supportive, and your recommendation means a lot to us.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to our dealership.
Best regards,
Liza. - Rating 5.0Oct 1, 2025Excellent service from start to finish. Cameron kept us up to date on everything. All staff were polite and friendly. Would highly recommend.Response from Vertu CUPRA CarlisleOct 1, 2025Dear Karen
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with us from start to finish. Cameron and the rest of our team strive to provide the best service possible, and your kind words are truly appreciated. It's great to know that you found our staff polite and friendly. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Best regards,
Dean - Rating 5.0Jul 29, 2025The lady who helped me choose a car was fabulous. She was helpful, very informative and had all the answers to my questions. Also told me things I had not thought of. She went above and beyond with me.
Highly recommend her.Response from Vertu CUPRA CarlisleJul 29, 2025Dear Wendy
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at Vertu CUPRA Carlisle. Our team strives to provide exceptional service, and it’s fantastic to know that the lady who assisted you exceeded your expectations. Your kind words and recommendation mean a lot to us.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Dean - Rating 5.0Jun 23, 2025Best car collection experience ever.Response from Vertu CUPRA CarlisleJun 23, 2025Hello Edward D.,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had the best car collection experience ever. Our team at Vertu CUPRA Carlisle is dedicated to providing exceptional service, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Keith - Rating 5.0Jun 16, 2025Great help thank youResponse from Vertu CUPRA CarlisleJun 16, 2025Hello Rebecca,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you found our assistance helpful. At Vertu CUPRA Carlisle, we strive to provide the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Vertu CUPRA Carlisle Team - Rating 5.0May 27, 2025Very knowledgeable and helpfulResponse from Vertu CUPRA CarlisleMay 27, 2025Dear Brenda
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team knowledgeable and helpful. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu CUPRA Carlisle.
Best regards,
Dean - Rating 5.0May 7, 2025Great from initial visit, through the order and delivery/collection process. Thank you!Response from Vertu CUPRA CarlisleMay 7, 2025Hello Jane F.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us, from your initial visit to the order and delivery process, was great. Our team at Vertu CUPRA Carlisle is dedicated to providing the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Liza. - Rating 5.0Mar 13, 2025Was greeted by dan howes hu ran me thru everything slowly detailed was very friendly easy going even fitted my wind deflectors to my new cupra top fella woukd defo recomend him to anyone👌👍😎Response from Vertu CUPRA CarlisleMar 13, 2025Good afternoon Simon. Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Jan 8, 2025Was met by dan lovely gentleman give me test drive in cupra was very professionally ran me thru it all 11/10 customer care and quality cheers danResponse from Vertu CUPRA CarlisleJan 8, 2025Good afternoon Simon. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Oct 29, 2024Sarah was absolutely brilliant, nothing was any trouble and she explained everything in detail. Can't thank her enoughResponse from Vertu CUPRA CarlisleOct 29, 2024Thank you so much for your kind words! We are so happy to hear that Sarah was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
- Rating 5.0Sep 23, 2024Fantastic experience from start to finish with Dan helping me to choose the car that’s right for me. Lots of options discussed and I felt supported to make the right choice. Five star service.Response from Vertu CUPRA CarlisleSep 23, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Sep 9, 2024Dan was really knowledgeable and patient with my specific needs. The choice of cars available was really goodResponse from Vertu CUPRA CarlisleSep 9, 2024Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
- Rating 5.0Mar 27, 2024Well looked after and informed from start to finish . Sarah was a great support very professional and would definitely recommend Seat Cupra Bristol Street motors Carlisle .Response from Vertu CUPRA CarlisleMar 27, 2024Hi Martin, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Sep 4, 2023Great customer service! Thanks to the team and Rhys, I have ordered my next mobility car that will fit both my day chair and my racer in it. Excited for my adventures in my new car!Response from Vertu CUPRA CarlisleJan 22, 2024Good afternoon Shelby. Thank you so much for your kind words! We are so happy to hear that Rhys was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Rachele at Vertu CUPRA Carlisle. It's fantastic to know that she went above and beyond to assist you throughout your journey. We take great pride in our team, and it's always rewarding to hear that their efforts are appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
Liza.