Motability Scheme at Chorley Group Chorley MG

4.9
Rating 4.9
(122 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
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Welcome to Chorley Group Chorley MG

Chorley MG is an officially approved Motability partner, with trained, accredited Motability specialists on-site to help you chose the right Motability car to suit your lifestyle.

We’re here to assist with any questions you might have about the Motability Scheme including your eligibility, what adaptations or modifications are available and arranging a date and time to get behind the wheel of any one of our new cars. We’ll support you throughout the lifetime of your lease – including any routine services, MOTs or repairs work – all included as part of your Motability package. Contact Chorley MG today on 01257 240613 to chat through your Motability options with our specialists.

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Contact information

Address
Chorley MG
Foxhole Road
Chorley PR7 1NF
GB
Get directions
Phone Number
Call Chorley Group MG Chorley on 01257 240613
01257 240613
01257 240613
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Simon Kennard
  • Megan Hine
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Lyndsey Dickinson
  • Joe Clare
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chorley Group MG Chorley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Chorley Group MG Chorley

  • Rating 5.0
    Polite friendly staff extremely helpful will recommend to friends and family
    Response from Chorley Group MG Chorley
    Hello Barry,
    I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the MG Team at Chorley.
    If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
    Kind regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Car was picked up and work was done quickly ,excellent service
    Response from Chorley Group MG Chorley
    Hi Irene,
    Thank you for your positive feedback regarding your experience at Chorley Group Chorley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Stright forward. Excellent service.
    Response from Chorley Group MG Chorley
    Hi Kathleen,
    Thank you for your positive feedback regarding your experience at Chorley Group Chorley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Things were swift and the staff were excellent in explaining the ins and outs of getting a mobility car.
    Response from Chorley Group MG Chorley
    Hello Robert,
    I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the MG Team at Chorley.
    If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Excellent service thanks for helping me never tried for a car before well done to all your company 👍 😀
    Response from Chorley Group MG Chorley
    Hello Tracey,
    Good Afternoon! Your outstanding 5-star review for our Chorley MG Branch is much appreciated. We're delighted to learn about your satisfaction with the deal on your new vehicle.
    At Chorley Group, we strive to go the extra mile for all our customers, keeping you informed and engaged throughout your purchase journey. Thank you once more for choosing us for your automotive needs. Happy motoring!
    Best regards,
    Rachel Sharples
    Client Services Manager
  • Rating 5.0
    Megan was very helpful in explaining the new car and showing me the different operations of the car. Great person and company to deal with.
    Response from Chorley Group MG Chorley
    Hi Stephen,
    Thank you so much for your kind words! I'm thrilled to hear your review of Megan and the Chorley MG team was well-received. The 5-star rating is well-deserved, and it's fantastic to know that your experience aligns with our family business's commitment in providing a friendly, hassle-free, and pressure-free car buying experience.
    We appreciate your efforts in sharing the feedback with the team, and it's comforting to know that we are there if you need anything.
    Best wishes to you from the entire Chorley Group team.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Megan was friendly and dealt with the handover smoothly.
    Response from Chorley Group MG Chorley
    Hi Shirley,
    Thank you so much for your kind words! I'm thrilled to hear your review of Megan and the Chorley team was well-received. The 5-star rating is well-deserved, and it's fantastic to know that your experience aligns with our family business's commitment in providing a friendly, hassle-free, and pressure-free car buying experience.
    We appreciate your efforts in sharing the feedback with the team, and it's comforting to know that we are there if you need anything.
    Best wishes to you from the entire Chorley Group team.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Megan was very helpful and explained the whole process clearly
    Response from Chorley Group MG Chorley
    Hi Stephen,
    Thank you so much for your kind words! I'm thrilled to hear your review of Megan and the Chorley team was well-received. The 5-star rating is well-deserved, and it's fantastic to know that your experience aligns with our family business's commitment in providing a friendly, hassle-free, and pressure-free car buying experience.
    We appreciate your efforts in sharing the feedback with the team, and it's comforting to know that we are there if you need anything.
    Best wishes to you from the entire Chorley Group team.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    First class service and very helpful.
    Response from Chorley Group MG Chorley
    Dear David,
    We deeply appreciate your review. Customer feedback holds great significance for us, and your positive remarks have been shared with the Management at the Dealership. This will allow them to convey your experience to the entire team.
    We eagerly anticipate the opportunity to assist you again in the future. Wishing you safe and happy motoring!
    Many thanks,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Great service from Simon
    Very smooth and professional
    Response from Chorley Group MG Chorley
    Hello Paul,
    I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the MG Team at Chorley.
    If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very friendly and helpful when I was asking questions.
    Response from Chorley Group MG Chorley
    Hi Linzi,
    Thank you for your positive feedback regarding your experience at Chorley Group Chorley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Excellent fast , efficient service
    Response from Chorley Group MG Chorley
    Hi Tehreem,
    Thank you for your positive feedback regarding your experience at Chorley Group Chorley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Easy and simple from booking g to dropping off and then collecting my vehicle kept me informed through the day
    Response from Chorley Group MG Chorley
    Dear James,

    Thank you for taking the time to share your experience with us. We’re delighted to hear that you found the process of booking, dropping off, and collecting your vehicle to be easy and straightforward. It’s great to know that we kept you informed throughout the day.

    Your feedback is incredibly valuable to us, and we’re pleased that our service met your expectations. If you have any more questions or need assistance in the future, please don’t hesitate to get in touch.

    Thanks again for your kind words!

    Best regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Absolutely brilliant Simon was so helpful
    Response from Chorley Group MG Chorley
    Hi David,
    Thank you so much for your kind words! I'm thrilled to hear your review of Simon and the Chorley team was well-received. The 5-star rating is well-deserved, and it's fantastic to know that your experience aligns with our family business's commitment in providing a friendly, hassle-free, and pressure-free car buying experience.
    We appreciate your efforts in sharing the feedback with the team, and it's comforting to know that we are there if you need anything.
    Best wishes to you from the entire Chorley Group team.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    First class service . first class assistance. Highly recommend . 👍🏾👍🏾👍🏾👍🏾👍🏾
    Response from Chorley Group MG Chorley
    Hello Durant,
    I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the MG Team at Chorley.
    If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Was well mannered and I felt very comfortable talking to
    Response from Chorley Group MG Chorley
    Hi Francis,
    Thank you for your positive feedback regarding your experience at Chorley Group MG Chorley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 1.0
    A genuinely terrible experience. I waited an extra 6 weeks for the service so a courtesy car was available. When I arrived I was told their was no courtesy car! problems with the MG I reported have not been rectified and the car was washed with the rear window open, leaving thr inside of the car soaking
    Response from Chorley Group MG Chorley
    Dear Philippa,

    Thank you for sharing your feedback with us. I am deeply sorry to hear about the experience you had during your recent visit. We strive to provide excellent service to all our customers, and it is clear that we fell short in this instance.

    Firstly, I apologize for the inconvenience caused by the lack of a courtesy car. This was a clear oversight on our part, especially after you waited an additional six weeks to ensure one would be available. We understand how frustrating this must have been and are reviewing our scheduling and communication processes to prevent this from happening again.

    Regarding the unresolved issues with your MG, I am sorry that these were not addressed to your satisfaction. Your concerns should have been thoroughly resolved, and I regret that this did not happen.
    Lastly, I apologize for the incident involving the car wash. Washing the car with the rear window open is unacceptable, and we are taking immediate steps to ensure such mistakes do not recur.
    Please contact me directly at client.servicesteam@chorleygroup.co.uk so we can arrange a suitable time to address these issues and restore your confidence in our service. Your satisfaction is our top priority, and we are committed to making things right.
    Thank you for bringing these matters to our attention.

    Sincerely,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Handover was fast, easy and pleasant. Megan has been fabulous every step of the way, keeping me informed at every opportunity!! Great day and was surprised how quickly I was out in my new MG HS!! Thank you!!
    Response from Chorley Group MG Chorley
    Hello Laura,
    Good Afternoon! Your outstanding 5-star review for Megan is much appreciated. We're delighted to learn about your satisfaction with the deal on your new vehicle.
    At Chorley Group, we strive to go the extra mile for all our customers, keeping you informed and engaged throughout your purchase journey. Thank you once more for choosing us for your automotive needs. Happy motoring!
    Best regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Meghan is lovely. Very helpful and looking forward to collecting our new car
    Response from Chorley Group MG Chorley
    Dear Vanessa,
    We sincerely appreciate your positive review and the valuable feedback regarding our Chorley MG team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Excellent service. Megan was brilliant from start to finish and found us a vehicle we drove away within a week! Amazing!
    Response from Chorley Group MG Chorley
    Hi Natalie,
    Thank you so much for your kind words! I'm thrilled to hear your review of Megan and the Chorley team was well-received. The 5-star rating is well-deserved, and it's fantastic to know that your experience aligns with our family business's commitment in providing a friendly, hassle-free, and pressure-free car buying experience.
    We appreciate your efforts in sharing the feedback with the team, and it's comforting to know that we are there if you need anything.
    Best wishes to you from the entire Chorley Group team.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group

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