Motability Scheme at Lookers BMW Crewe
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Fourth Avenue
Weston Road
Crewe CW1 6XH
GB
Phone Number
Call Lookers BMW Crewe on 01270 212525
01270 212525
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- James Berry
- Steve Edge
- Daniel Hughes
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Simon Matthews
- Louise Wilde
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers BMW Crewe
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers BMW Crewe
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers BMW Crewe can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers BMW Crewe on 01270212525 to make an appointment with our Motability specialist.
Reviews at Lookers BMW Crewe
- Rating 5.0Sep 18, 2024Everything was done as agreed and my MOT was also added on the day to save any future inconvenience. Great job and communication.Response from Lookers BMW CreweSep 19, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jun 19, 2024Lookers were exceptional and listened to what I wanted and sourced availability of the car. Huge thank you to Dan the sales advisor whom was really good kept me up to date through out. Highly recommend.Response from Lookers BMW CreweJun 20, 2024Hello Gillian
Thank you for the 5 star review, fantastic feedback for our sales executive, who will be thrilled to read your feedback. We hope welcome you back in the future.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0May 30, 2024Found Steve so very helpful and professionalResponse from Lookers BMW CreweJun 3, 2024Hello Patricia
That you for the 5 star review! fantastic feed back for our sales executive, who will be delighted to read your comments. Thank you for taking the time to share your recent experience and we hope to welcome you back in the future.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0Apr 18, 2024Very friendly staff and first class customer service!Response from Lookers BMW CreweApr 19, 2024Hello Shabana
Thank you for the 5 star review and your wonderful feedback for our team who will be thrilled to read your comments. Thank you for taking the time to share your recent experience. We hope to welcome you back in the future.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0Mar 26, 2024Brilliant experience, kept upto date and constant communication from Dan Hughes. Much appreciated and very happy.Response from Lookers BMW CreweApr 11, 2024Hello Georgina
Thank you for the 5 star review and your wonderful feedback for our sales executive, who will be thrilled to read your comments. Thank you for taking the time to share your recent experience.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0Mar 13, 2024Helpful-informative-friendlyResponse from Lookers BMW CreweApr 11, 2024Hello Brett
Thank you for the 5 star review and your wonderful feedback for our sales team, who will be thrilled to read your comments. Thank you for taking the time to share your recent experience.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0Mar 1, 2024A first class professional service. Very much client orientated. Nothing too much trouble and kept me in the loop as to the progressResponse from Lookers BMW CreweApr 11, 2024Hello David
Thank you for the 5 star review and your wonderful feedback for our service team, who will be thrilled to read your comments. Thank you for taking the time to share your recent experience.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0Feb 16, 2024Excellent customer service from Steve, made the experience stress free.Response from Lookers BMW CreweApr 12, 2024Hello Kelly
Thank you for the 5 star review and your wonderful feedback for our sales executive, who will be thrilled to read your comments. Thank you for taking the time to share your recent experience.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0Feb 13, 2024Motabity system is easy to use and simple to complete. The process was quick and easy to understand. I could not be happierResponse from Lookers BMW CreweApr 12, 2024Hello Laura
Thank you for the 5 star review and your wonderful feedback for the whole team, who will be thrilled to read your comments. Thank you for taking the time to share your recent experience.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0Feb 2, 2024Good communication throughoutResponse from Lookers BMW CreweFeb 5, 2024Hello Deborah
Thank you for the 5 star review! great feedback for the service team. Thank you for taking the time to share your recent experience, we hope to welcome you back in the future.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 1.0Feb 1, 2024The service guy who originally had spoken to me about bringing my car in he was extremely rude, but the manager and the other guy was very very nice and actually really helped me out so I do appreciate that I don’t think it’s right though do you for a service guy to put the phone down on a customer?Response from Lookers BMW CreweFeb 1, 2024Hello Melissa
We are sorry to read about your recent experience, The aftersales manager has investigated the matter and and staff involved have been spoken to. Please accept our apologies for any inconvenience caused.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0Jan 26, 2024hi it was great to meet with steve edge hi was great thank youResponse from Lookers BMW CreweJan 31, 2024Hello Alex
Thank you for the 5 star review and your wonderful feedback for our sales executive, who will be thrilled to read your comments. Thank you for taking the time to share your recent experience.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0Dec 4, 2023Friendly professional car feels smootherResponse from Lookers BMW CreweDec 18, 2023Hello Howard
Thank you for your 5 star review and the wonderful comments. We appreciate you taking the time to share your recent experience and we hope to welcome you into the showroom again soon.
Kind Regards
Darrelle Sumnall, Data Administrator - Rating 5.0Sep 30, 2023I found the young lady most attentive and she kept me topped up with coffeeAll in all a most pleasant experienceResponse from Lookers BMW CreweOct 2, 2023Hello Michael
Thank you for the 5 star rating and for taking the time to share your recent experience. We hope to welcome you back in the future
Kind Regards
Darrelle Sumnall, Data Administrator - Rating 1.0Sep 14, 2023Rubbish. 9 hours for a mot and no follow up from lookers for brakes. Windscreen wipers.Response from Lookers BMW CreweSep 14, 2023Hello Kevin
We are sorry to read about your recent experience, Please accept our apology for any inconvenience caused. If you wish to discuss things further please contact us at your convenience.
Kind Regards
Lucy Dixon, Data Administrator - Rating 1.0Sep 5, 2023It's been very disappointing this time. My collection was forgotten about it, then when it was collected it came back with tyre pressure alerts and no paperwork about the service itself. Not valeted either. So whether things have changed in the dealership but compared to service previously it hasn't been great, sadly. I understand they were kind enough to collect my vehicle as I'd just come out of hospital. Which I really appreciated.Response from Lookers BMW CreweSep 6, 2023Hello Aurielle
We are sorry to read about your recent experience, Please accept our apology for any inconvenience caused. Your comments have been passed to the Aftersales team and I have requested a Manger to contact you to discuss this further.
Kind Regards
Darrelle Sumnall, Data Administrator - Rating 5.0Sep 1, 2023Lovely, friendly staff. I was greeted with courtesy on each of the 2 occasions I visited, and Sarah, who was overseeing the MOT on my motorbility vehicle, was really lovely. An all-round stress-free, and professional service. Thank you for making me feel like a valued customer, it really does make a difference.Response from Lookers BMW CreweSep 1, 2023Hello Leo
Thank you for the 5 star review and fantastic feedback for our team here at Lookers BMW Crewe, who will be delighted to read your comments. Thank you for taking the time to share your experience. We hope to welcome you into the showroom again in the future.
Kind Regards
Darrelle Sumnall - Data Administrator - Rating 1.0Jun 8, 2023Dropped car on Tuesday for mot no contact from bmw so rang 5 that evening to be told it failed and parts be in next day
Following day no contact so rand at 2.30 to be told parts hadn’t arrived so would be next day
Following day no contact so rang 2.30 to be told tail light still not on delivery so would be next day (Friday) rang Friday at 2 to be told would be ready by 5 wife picked car up Friday evening
I drove Saturday morning amber light on to say tail light failed rang bmw to be told they must have forgot to take it off and could I pop in on the Monday and they would do it
Customer service is terribleResponse from Lookers BMW CreweJun 9, 2023Hello Patrick
Firstly please accept our apology on your recent experience. This is not acceptable and this is not what our brand or retailer is about. I have passed your feedback to our Aftersales manager to make contact and discuss your issues raised.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0Jun 3, 2023Customer service was excellent keeping up to date with the car and supplied plenty of hot chocolate drinksResponse from Lookers BMW CreweJun 5, 2023Hello Paul
We strive for 100% satisfaction, so it is great to see you had such a positive experience at Lookers BMW Crewe. Thank you for taking the time to leave a review and for your lovely comments. We look forward to welcoming you into the showroom again soon.
Kind Regards
Darrelle Sumnall, Data Administrator - Rating 5.0Jun 1, 2023Gentlemen who collected my vehicle was brilliant, polite and helpful. The service was superb and I couldn’t have asked for any better.Response from Lookers BMW CreweJun 2, 2023Hello Jennifer
Thank you so much for your kind words. We are so happy to hear that Lookers BMW Crewe was able to provide you with an excellent experience, as we strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review and please do not hesitate to contact us if we can be of any further assistance in the future.
Kind Regards
Darrelle Sumnall, Data Administrator