Motability Scheme at Williams MINI Liverpool

4.4
Rating 4.4
(30 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00
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Contact information

Address
4 Great Howard Street
Liverpool L3 7HT
GB
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Phone Number
Call Williams MINI Liverpool on 0151 330 2100
0151 330 2100
0151 330 2100
Website

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Email

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Feedback

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Reviews

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Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Raazi Ahamed
  • Michael Hodnett
  • Ben Roberts
  • Guy Aponsu
We recommend calling and booking an appointment before visiting. Please note the service centre is situated at a separate address.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 16:00
SundayClosed

Motability service specialists:

  • Laura Whittingham
  • Lynsey Meadows
We recommend calling and booking an appointment before visiting. Please note the service centre is situated at a separate address.
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Accessibility features at Williams MINI Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Williams MINI Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Williams MINI Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Williams MINI Liverpool on 01513302100 to make an appointment with our Motability specialist.

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Reviews at Williams MINI Liverpool

  • Rating 5.0
    Excellent service
  • Rating 1.0
    Totally rubbish.
  • Rating 5.0
    Very good very informed , not rushed at all. Very happy with Ben
  • Rating 1.0
    Absolutely awful service. 16 weeks I waited after being told they ordered the car. (They hadn’t) I found out 16 weeks later after multiple visits and calls I was being told no one was available to talk constantly. It took me to get in touch with the head office before Mini actually told me that the order had not even been put through! The customer service in Mini Liverpool was an absolute disgrace ! Never seen anywhere so bad
  • Rating 5.0
    Ben and all the team at Williams MINI were brilliant, can’t praise them enough
  • Rating 5.0
    Great handover everything explained by razzi and kept up to date during waiting period
  • Rating 5.0
    Really great experience. We looked at so many cars including VW,Honda,Audi,Toyota & none of them had sales persons as good as Williams Mini Liverpool.Jake & Ben gave us all the information we needed & were really friendly. You have 2 excellent sales people there & I will be recommending people to Williams Mini. The staff at VW Wirral could learn a lot from your staff. We can't wait to get our Mini.
  • Rating 5.0
    Good communication and felt well looked after
  • Rating 5.0
    Very good customer service and no problems with my car that k you
  • Rating 5.0
    Excellent customer service
  • Rating 5.0
    Staff were welcoming and friendly AND my car came back lovely and clean, and working like new again.
  • Rating 5.0
    Excellent customer service 👏 I suffer with severe anxiety and Ben made the process completely mentally stress free. 10 stars not 5
  • Rating 5.0
    Excellent and very efficient from the reception to the service department. Would recommend Williams Liverpool.
  • Rating 5.0
    Ahamed Raazi dealt with the order from start to finish. He was patient ,informative and very pleasant. I was quite nervous entering the showroom, however Mr Raazi put me at ease and reassured me and made sure that I was making the right choice.
    Great customer service from Mr Raazi .
    Thank you for making this purchase an enjoyable experience. Very happy customers!
  • Rating 1.0
    Absolutely terrible, I have had the car for over 2 years and whilst I would gladly have the same car it wouldn't be from this dealership.
  • Rating 5.0
    Polite, courteous and friendly staff who made me feel welcome and at ease from the moment I walked through the door. Excellent service.
  • Rating 1.0
    I have my mini booked in for several weeks for a “while you wait” service. I was told the service would take 90 minutes when booking. On the day of the service I parked the car outside the service reception were it remained untouched for 1 hour 15 mins. Eventually taking over 3 hours.
    Appointments are for convenience to avoid frustration from customers waiting around, clearly Williams mini don’t understand the appointment concept. Place no value on customers time, No explanation or apology, I would avoid this place if you have an alternative.
  • Rating 5.0
    Seen two different sales reps, both very helpful caring and considerate of my needs.
    All members of staff I spoken with went out of there way to make my experiance comfortable and easy. Thank you Williams Mini ☺️
  • Rating 5.0
    Excellent
  • Rating 5.0
    100 all around excellent

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