Motability Scheme at Mercedes-Benz of Liverpool

Motability Scheme at Mercedes-Benz of Liverpool

4.9
Rating 4.9
(123 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Call dealer

Contact information

Address
66-68 Pall Mall
Liverpool L3 7DB
GB
Get directions
Phone Number
Call Mercedes-Benz of Liverpool on 0151 227 4171
0151 227 4171
0151 227 4171
Website

Visit dealer website

Email

SalesLiverpoolMercedes@group1auto.co.uk

Feedback

Leave dealer feedback

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Martin Gardner
  • Raazi Ahamed
  • Alexandra Keith
  • Zakaria En-Naji
  • Mollie Howarth
  • Olivia Hathaway
  • Mothi Burman
  • Georgia Townsend
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Stephen Baker
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Mercedes-Benz of Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Mercedes-Benz of Liverpool

Visit dealer website

Our trained Motability specialists are here to support you throughout the duration of your lease.

Mercedes-Benz of Liverpool can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Mercedes-Benz of Liverpool on 01512274171 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Mercedes-Benz of Liverpool

  • Rating 5.0
    Amazing Nathan at Mercedes was fantastic from start to finish
    Response from Mercedes-Benz of Liverpool
    Hello Kimberley,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Nathan provided you with fantastic service from start to finish. At Mercedes-Benz of Liverpool, we strive to offer the best experience for our customers, and it's great to know Nathan made a positive impact on your visit.

    If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Kailey was outstanding from start to finish, making sure the right vehicle was chosen for my needs. Kailey kept me informed and the final handover was perfect with a full explanation of the vehicle chosen.
    Response from Mercedes-Benz of Liverpool
    Hello Jason,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with Kayley and Hayley at Mercedes-Benz of Liverpool. It's fantastic to know that Kayley was able to assist you in choosing the perfect vehicle for your needs and that Hayley kept you well-informed throughout the process. We are also delighted that the final handover met your expectations with a thorough explanation of your new vehicle.

    Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review!

    Best regards,

    Mercedes-Benz of Liverpool Motability Scheme Team
  • Rating 5.0
    Outstanding. Nathan was so knowledgeable, polite and helpful. Brilliant from start to finish. Thanks so much Nathan.
    Response from Mercedes-Benz of Liverpool
    Dear Claire,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an outstanding experience with Nathan. It's fantastic to know that his knowledge, politeness, and helpfulness made such a positive impression on your visit.

    Your kind words mean a lot to us, and we will be sure to pass along your appreciation to Nathan. We strive to provide the best service possible, and it's rewarding to know that we succeeded in making your experience brilliant from start to finish.

    Thank you once again for your review and for choosing the Motability Scheme at Mercedes-Benz of Liverpool. We look forward to welcoming you back in the future.

    Best regards,

    Mercedes-Benz of Liverpool Team
  • Rating 5.0
    Excellent. Very helpful and efficient staff.
    Response from Mercedes-Benz of Liverpool
    Dear Mary,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our staff to be helpful and efficient during your visit to the Motability Scheme at Mercedes-Benz of Liverpool. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.

    Best regards,

    Mercedes-Benz of Liverpool Team
  • Rating 5.0
    Excellent service kept us updated every step of the way
    Response from Mercedes-Benz of Liverpool
    Hello Jack,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and that we were able to keep you updated every step of the way. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Mercedes-Benz of Liverpool.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    It was perfect from initially making contact with them to placing the order and more recently communication as my new car is progressing.
    Response from Mercedes-Benz of Liverpool
    Dear Lord,

    Thank you so much for taking the time to share your experience with us at Mercedes-Benz of Liverpool. We are thrilled to hear that everything was perfect from your initial contact to placing your order and throughout the communication process as your new car progresses. Your satisfaction is our top priority, and your kind words and 5-star rating mean a lot to us.

    If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to continuing to serve you.

    Kind Regards,

    Mercedes-Benz of Liverpool Team
  • Rating 5.0
    Zak was very helpful
    Response from Mercedes-Benz of Liverpool
    Dear Asseel,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Zak was able to assist you effectively and that you had a positive experience with us at Mercedes-Benz of Liverpool. Your feedback is incredibly valuable, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind Regards,
    Mercedes-Benz of Liverpool - Motability Scheme Team
  • Rating 5.0
    Highly knowledgeable,professional and helpful.
    Response from Mercedes-Benz of Liverpool
    Hello John,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team to be highly knowledgeable, professional, and helpful. Providing exceptional service is our top priority, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Kayleigh was absoloutly faultless, she clearly cared and discussed options to suit my needs and comfort etc. I would certainly give 10 stars 🌟 to Kayleigh she was fantastic from start to finish
    Response from Mercedes-Benz of Liverpool
    Dear Jason,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Kayleigh at Mercedes-Benz of Liverpool. It’s fantastic to know that she was able to assist you with care and attention, ensuring your needs and comfort were prioritized.

    Your kind words and perfect rating are greatly appreciated and will certainly be shared with Kayleigh and the team. We strive to provide exceptional service to all our customers, and it’s rewarding to know that we succeeded in your case.

    If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back to our store.

    Kind regards,
    Mercedes-Benz of Liverpool - Motability Scheme Team
  • Rating 5.0
    Absolutely amazing an enjoyable experience
    Response from Mercedes-Benz of Liverpool
    Dear Aimee,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing and enjoyable experience with us at Mercedes-Benz of Liverpool. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations. We look forward to welcoming you back in the future and continuing to provide you with excellent service.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Absolutely fantastic treated me with upmost respect and handled my application brilliantly
    Response from Mercedes-Benz of Liverpool
    Dear Aimee,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Mercedes-Benz of Liverpool. Treating our customers with the utmost respect and ensuring a smooth application process are top priorities for us, and it's rewarding to know we met your expectations. Your feedback is greatly appreciated and will be shared with our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Kailey Powell made the whole experience smooth she went above and beyond.would highly recommend her
    Response from Mercedes-Benz of Liverpool
    Hello Maria,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Kailey made your experience smooth and went above and beyond to assist you. Your recommendation means a lot to us, and we are delighted to know that you had such a positive experience at Mercedes-Benz of Liverpool. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Very good service and lovely staff thanks for all workers I give them 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
    Response from Mercedes-Benz of Liverpool
    Hello Marco,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our service and staff at Mercedes-Benz of Liverpool. Your kind words and 10-star rating truly mean a lot to us. We strive to provide the best service possible, and it's rewarding to know that our efforts are appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Very helpful so polite and excellent service couldn't of asked for a nicer person to help me
    Response from Mercedes-Benz of Liverpool
    Dear Yvonne,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team very helpful and polite. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Mercedes-Benz of Liverpool.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    My sister and I went to other dealerships.the customers service we received from Mercedes was above and beyond
    Response from Mercedes-Benz of Liverpool
    Hello Maria,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you and your sister received exceptional customer service during your visit to Mercedes-Benz of Liverpool. Our team strives to go above and beyond for all our customers, and it's wonderful to know we succeeded in making your visit a positive one. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Mercedes-Benz of Liverpool Team
  • Rating 5.0
    The transaction went so smooth .
    Response from Mercedes-Benz of Liverpool
    Hello Sharon,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your transaction went smoothly and that you had a positive experience with the Motability Scheme at Mercedes-Benz of Liverpool. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Mercedes-Benz of Liverpool Team
  • Rating 5.0
    Excellent experience ..friendly knowledgeable staff who couldn't do enough to help.
    Response from Mercedes-Benz of Liverpool
    Dear Margaret,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience at Mercedes-Benz of Liverpool. Our team takes great pride in providing friendly and knowledgeable service, and it’s fantastic to know that we were able to meet your expectations.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you. If there is anything more we can do for you in the future, please don’t hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Excellent service, Motability expert was outstanding. Polite, knowledgeable and very helpful.
    Response from Mercedes-Benz of Liverpool
    Dear Claire,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our Motability expert. Our team takes great pride in being polite, knowledgeable, and helpful, and it’s fantastic to know that we met your expectations.

    Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing Mercedes-Benz of Liverpool for your mobility needs.

    Best regards,

    Mercedes-Benz of Liverpool
  • Rating 5.0
    Very polite and helpfull
    Response from Mercedes-Benz of Liverpool
    Dear Yvonne,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team to be polite and helpful during your visit. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Mercedes-Benz of Liverpool.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Perfect, no problems what so ever, no waiting round and very helpful and informative. Will be back in 3 years
    Response from Mercedes-Benz of Liverpool
    Dear Ryan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was perfect and that our team was able to provide you with helpful and informative service without any delays. Your satisfaction is our top priority, and it’s great to know we met your expectations.

    We look forward to welcoming you back in three years, and if you have any questions or need assistance in the meantime, please don’t hesitate to reach out.

    Best regards,

    The Motability Scheme Team at Mercedes-Benz of Liverpool

Similar Motability Scheme dealers

Start new search