Motability Scheme at Mercedes-Benz of Liverpool

4.9
Rating 4.9
(102 reviews)
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today

Contact information

Address
66-68 Pall Mall
Liverpool L3 7DB
GB
Phone Number
Call Mercedes-Benz of Liverpool on 0151 227 4171
Email
Reviews
Visit dealer website

Showroom details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability Scheme specialists:

  • Martin Gardner
  • Alexandra Keith
  • Zakaria En-Naji
  • Mollie Howarth
  • Olivia Hathaway
  • Mothi Burman
  • Georgia Townsend
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Marie O'Reilly
  • Stephen Baker
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mercedes-Benz of Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Inchcape Mercedes-Benz Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Mercedes-Benz of Liverpool can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Mercedes-Benz of Liverpool on 01512274171 to make an appointment with our Motability specialist.

Reviews at Mercedes-Benz of Liverpool

  • Rating 5.0
    Molly was wonderful, and showed me everything I needed to know about the car.
    Response from Mercedes-Benz of Liverpool
    Hello Katie,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Molly was able to assist you and provide all the information you needed about the car. At Mercedes-Benz of Liverpool, we strive to offer the best service possible, and it's wonderful to know that Molly made your experience a great one. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Amazing thank you 🫶🏻
    Response from Mercedes-Benz of Liverpool
    Hello Kelly,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Mercedes-Benz of Liverpool. Your satisfaction is our top priority, and your kind words mean a lot to our team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Kayleigh was fantastic, very informative, nothing was too much trouble,great experience
    Response from Mercedes-Benz of Liverpool
    Hello Paul,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Mercedes-Benz of Liverpool. Kayleigh will be delighted to know that her efforts made your visit informative and enjoyable. Your feedback is incredibly valuable to us, and we are grateful for your kind words. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Steven who dealt with me was very helpful mu experience was outsitanding
    Response from Mercedes-Benz of Liverpool
    Dear Natalie,

    Thank you so much for taking the time to share your experience with us at Mercedes-Benz of Liverpool. We are thrilled to hear that Steven was able to assist you and that your experience was outstanding. Your feedback is incredibly valuable to us, and it motivates our team to continue providing exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Great service, muthi kept us informed every step- great guy
    Response from Mercedes-Benz of Liverpool
    Dear Isabel,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a great experience with us at Mercedes-Benz of Liverpool. Muthi is indeed a valued member of our team, and we're glad he could keep you informed every step of the way. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Nathan was a great member of staff who kept me fully informed and would highly recommend him to friends and family
    Response from Mercedes-Benz of Liverpool
    Hello Aimee,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Nathan. Keeping our customers informed and ensuring they have a smooth experience is our top priority, and it's great to know Nathan delivered on that promise. Your recommendation to friends and family means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Excellent service ,would recommend
    Response from Mercedes-Benz of Liverpool
    Hello Thomas,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and that you would recommend us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Mercedes-Benz of Liverpool.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Amazing service from kailey powel at Mercedes Benz Liverpool 5 star
    Thank you so much
    Response from Mercedes-Benz of Liverpool
    Dear Stacey,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you received amazing service from Kailey Powel at Mercedes-Benz of Liverpool. Your kind words and 5-star rating mean a lot to us and motivate our team to continue providing exceptional service.

    If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Warm regards,

    Mercedes-Benz of Liverpool - Motability Scheme Team
  • Rating 5.0
    Kailey the sales representative was excellent from start to finish.
    Response from Mercedes-Benz of Liverpool
    Hello Monique,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Kailey provided you with excellent service from start to finish. At Mercedes-Benz of Liverpool, we strive to ensure our customers receive the best possible care, and it's wonderful to know that Kailey met your expectations.

    Your feedback is greatly appreciated and will be shared with the team to continue motivating them to deliver exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Mercedes-Benz of Liverpool
  • Rating 5.0
    Excellent
    Response from Mercedes-Benz of Liverpool
    Hello Logan,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with the Motability Scheme at Mercedes-Benz of Liverpool. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Mercedes-Benz of Liverpool Team
  • Rating 5.0
    Very nice experience so happy
    Response from Mercedes-Benz of Liverpool
    Hello Sivaranjani,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a very nice experience and are happy with our service. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Mercedes-Benz of Liverpool.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Mercedes Liverpool were amazing, especially Georgia Townsend who was so helpful during the hand over process and help me set up the car to my personal preferences and also answer all of my questions that I had
    Response from Mercedes-Benz of Liverpool
    Dear Joseph,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Mercedes-Benz of Liverpool. It's fantastic to know that Georgia was able to assist you effectively during the handover process and help set up your car to your personal preferences. We strive to provide exceptional service, and your kind words are a testament to our team's dedication.

    Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review. We look forward to serving you again.

    Best regards,

    Mercedes-Benz of Liverpool Team
  • Rating 5.0
    Georgia was great from beginning to end. Very pleasant and professional.
    Response from Mercedes-Benz of Liverpool
    Hello Z'iyceo,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Georgia provided you with excellent service from start to finish. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Georgia. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    Excellent Professional service from the Mercedes Benz team !
    Everything went smoothly, any questions I had were delt with in a professional manner ,
    A pleasure to order a vehicle and a great ambiance in the showroom and the coffee station was fabulous too
    Response from Mercedes-Benz of Liverpool
    Hello Joanne,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our service excellent. Your feedback is incredibly valuable to us as we strive to provide the best experience possible for our customers.

    Regarding your query about when the money is taken, we understand how important it is to have clarity on this matter. Please feel free to reach out to our team directly, and we would be more than happy to provide you with all the details you need.

    Thank you once again for your feedback and for choosing the Motability Scheme at Mercedes-Benz of Liverpool. We look forward to serving you again in the future.

    Best regards,

    Mercedes-Benz of Liverpool Team
  • Rating 5.0
    Very efficient and was a nice experience .
    Response from Mercedes-Benz of Liverpool
    Hello Diane,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a nice experience and found our service to be very efficient. At Mercedes-Benz of Liverpool, we strive to provide the best possible service to all our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Liverpool
  • Rating 5.0
    She was very good .She went through everything she was excellent a good member of staff
    Response from Mercedes-Benz of Liverpool
    Dear Angela,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with our team member. Your kind words and perfect rating mean a lot to us and motivate us to continue providing the best service possible. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Mercedes-Benz of Liverpool.

    Best regards,

    Mercedes-Benz of Liverpool Motability Scheme Team
  • Rating 5.0
    So smooth and so good. Olivia was lovely and helped so much with so problems I made it look effortless. She was so good with me explained everything and was genuinely excited for me. Couldn’t recommend there enough.
  • Rating 5.0
    Kaylie & Martin went out of their way to make sure I made the right choice of car. Very friendly and professional.
  • Rating 5.0
    Excellent, Molly and her Manager John are a credit to Mercedes Liverpool.
  • Rating 5.0
    Really helpful from start to finish. Thanks Kailey
    Response from Mercedes-Benz of Liverpool
    Thank you for your 5-star review!

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