Motability Scheme at Group 1 Audi Macclesfield

4.8
Rating 4.8
(35 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Star Lane
Macclesfield SK11 7TX
GB
Get directions
Phone Number
Call Group 1 Audi Macclesfield on 01625 612200
01625 612200
01625 612200
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Neil Stafford
  • Kacey Lewitt
  • Harry Fearn
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Donna Greenhouse
  • Jessica Fisher
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Audi Macclesfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Audi Macclesfield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Group 1 Audi Macclesfield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Audi Macclesfield on 01625612200 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Group 1 Audi Macclesfield

  • Rating 5.0
    Prompt and efficiently service dealt with by a friendly and helpful member of staff
    Response from Group 1 Audi Macclesfield
    Dear Lyn,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Group 1 Audi Macclesfield. Providing prompt and efficient service is something we strive for, and it's fantastic to know that our staff was able to assist you in a friendly and helpful manner.

    Your feedback is greatly appreciated and will be shared with the team to continue motivating them to deliver exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Group 1 Audi Macclesfield
  • Rating 5.0
    Harry the mobility specialist was extremely professional and helpful. Everything was explained in detail and he went above and beyond in assisting us with our first motability car.
    Response from Group 1 Audi Macclesfield
    Dear Tina,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Harry, our mobility specialist. It is our priority to ensure that our customers receive the best service possible, and we are delighted that Harry was able to assist you so effectively with your first Motability car.

    Your kind words and perfect rating mean a lot to us and will certainly be shared with Harry and the rest of our team. We are committed to maintaining the high standards you experienced and look forward to serving you again in the future.

    If you have any further questions or need assistance, please do not hesitate to reach out.

    Warm regards,


    Group 1 Audi Macclesfield
  • Rating 5.0
    Excellent service and great staff very helpful Alex was great guy
    Response from Group 1 Audi Macclesfield
    Dear Paul,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Audi Macclesfield. We are thrilled to hear that you received excellent service and found our staff to be very helpful. Alex will be delighted to know that he made such a great impression on you.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We look forward to welcoming you back soon!

    Best regards,

    Group 1 Audi Macclesfield Team
  • Rating 5.0
    Bella was very efficient and sorted my service problem free.
    Response from Group 1 Audi Macclesfield
    Dear Anita,

    Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Bella was able to efficiently resolve your service problem. Providing excellent service is our top priority, and it's wonderful to know that Bella's efforts made a difference for you.

    Your feedback is greatly appreciated and will be shared with Bella and the rest of our team. We look forward to serving you again in the future.

    Best regards,

    The Motability Scheme Team at Group 1 Audi Macclesfield
  • Rating 5.0
    Efficient
    Response from Group 1 Audi Macclesfield
    Dear Jennifer,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service efficient and that you had a positive experience with us at Group 1 Audi Macclesfield. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Group 1 Audi Macclesfield
  • Rating 5.0
    Great service. Kept informed of updates and when the car was ready.
    Response from Group 1 Audi Macclesfield
    We're delighted to hear you had a great experience here at Macclesfield Audi. We look forward to seeing you again!
  • Rating 5.0
    Becca was great, gave me all the information needed and was patient with me when I was abit impatient. So thanks and I had a curtesy call to make sure all is OK. I know shall I need to I can ring or email so thank you
    Anna
    Response from Group 1 Audi Macclesfield
    Thank you, Georgia, for the wonderful review! We're glad to hear that Becca was able to provide all the information you needed and was patient throughout the process. It's great to know that our courtesy call was helpful too. If you ever need anything, don't hesitate to reach out—Becca and the team are here for you! Thank you again, Anna!
  • Rating 5.0
    Very helpful, thank you
    Response from Group 1 Audi Macclesfield
    Good afternoon,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received.

    If you need any help in the future, please do not hesitate to contact us.
  • Rating 5.0
    Becca was absolutely amazing, answering all my questions and seemed genuinely caring and interested in me and what I needed from my new car. Fabulous.
    Response from Group 1 Audi Macclesfield
    Hi Gabrielle, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Becca receives recognition for his fantastic customer service which she provided to you. Kind regards,
  • Rating 5.0
    Great comms and personal touch. Becca and team were great
    Response from Group 1 Audi Macclesfield
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 5.0
    Lots of answers to questions from Becky, fantastic service, very happy.
    Response from Group 1 Audi Macclesfield
    Thank you so much for taking the time to share your positive experience with our service! We're delighted to hear that Becky was able to provide you with lots of answers to your questions and that you found the service fantastic. Our team works hard to ensure our customers are satisfied, and feedback like yours is truly rewarding.

    If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.
  • Rating 5.0
    Great experience
    Response from Group 1 Audi Macclesfield
    Thank you Duncan for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
  • Rating 5.0
    Excellent service as always.
    Made to feel important and looked after
    Response from Group 1 Audi Macclesfield
    Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
  • Rating 5.0
    Super customer service. Aston has been really good throughput the process and would recommend Audi Macclesfield
    Response from Group 1 Audi Macclesfield
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Amazing staff especially Aston Grisdale, helped with all queries and gave excellent service.
    Response from Group 1 Audi Macclesfield
    Hello Kai, we are so grateful for your kind words. Thanks for sharing your review with us and the community.
  • Rating 3.0
    Not good when a mechanic takes an important piece of your car’s equipment, that is only made to fit your car to lunch with him in his lunch box !!! Had my husband not checked that the item was back in the car who knows how we would have got on . Then my husband on returning to the dealership was told he would have to wait until the mechanic came back from lunch !!!! Not good !!! Susan M
    Response from Group 1 Audi Macclesfield
    Hello Susan,

    We're sorry to hear you've had a less than positive experience at Macclesfield Audi.

    Thank you for bringing this to our attention, we'll use your comments to refine our efforts to ensure this issue doesn't happen again.

    Take care!
  • Rating 5.0
    The whole process was very easy from start to finish… couldn’t be happier!
    Response from Group 1 Audi Macclesfield
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Very helpful staff informative about how the whole process works and as someone who’s new to the scheme it seemed daunting, but they were great.
    Response from Group 1 Audi Macclesfield
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received, take care Sakina.
  • Rating 5.0
    Helpful, cheery Friendly staff. Car was sorted and came back really clean.
    Looking forward to picking my new one up when it's ready.
    Response from Group 1 Audi Macclesfield
    Good morning, Trevor, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
  • Rating 5.0
    Excellent service
    Thank you Smurf
    Response from Group 1 Audi Macclesfield
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.

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