Motability Scheme at Group 1 Volkswagen Manchester
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
99 Bridgewater Way
Old Trafford
Manchester M16 9SF
GB
Phone Number
Call Group 1 Volkswagen Manchester on 0161 607 1313
0161 607 1313
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Richard Blackledge
- Kyle Mills
- Alawi Al-Haddad
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Adam Morris
- Ashley Hobson
- Tegan Jackson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Volkswagen Manchester
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Volkswagen Manchester
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Group 1 Volkswagen Manchester can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Group 1 Volkswagen Manchester on 01616071313 to make an appointment with our Motability specialist.
Reviews at Group 1 Volkswagen Manchester
- Rating 5.0Oct 31, 2025Excellent service from Jemma and great communication.
- Rating 5.0Oct 23, 2025Very helpfulResponse from Group 1 Volkswagen ManchesterOct 23, 2025Hello Keeley,
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you found our service very helpful. At Group 1 Volkswagen Manchester, we strive to provide the best experience for all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Oct 20, 2025Richard- Rick explained everything we needed to know.Response from Group 1 Volkswagen ManchesterOct 20, 2025Dear Sienna,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Rick was able to provide you with all the information you needed. Our team at Group 1 Volkswagen Manchester is dedicated to ensuring our customers have a seamless experience, and your feedback is a testament to that commitment.
If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Kind regards,
Group 1 Volkswagen Manchester - Rating 5.0Oct 20, 2025Rick was extremely helpful , nothing was too much trouble explaining everything about the car such a gentleman .Response from Group 1 Volkswagen ManchesterOct 20, 2025Dear Amina,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Rick provided you with such a positive experience and that his assistance met your expectations. At Group 1 Volkswagen Manchester, we strive to ensure that every customer feels valued and well-informed, and it's fantastic to know that Rick exemplified this during your visit.
Your kind words and perfect rating are greatly appreciated and will certainly be shared with Rick and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Kind regards,
Group 1 Volkswagen Manchester - Rating 5.0Oct 16, 2025Rick was very professional and helpful throughout the entire process. Thank you for the great service, Rick!Response from Group 1 Volkswagen ManchesterOct 17, 2025Dear Waqas,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Rick provided you with professional and helpful service throughout your experience. Your satisfaction is our top priority, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Oct 1, 2025Good 👍Response from Group 1 Volkswagen ManchesterOct 1, 2025Hello Kiran,
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Manchester. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Sep 25, 2025Exceptional Service from Rick at Group 1 Volkswagen Manchester
We’ve had the pleasure of ordering through Rick for many years, and each time he has delivered an exceptional experience.
From the moment I walked in, Rick made the entire Motability Scheme experience seamless and stress-free. His professionalism, warmth, and genuine care stood out immediately. He took the time to explain every detail clearly, answered all my questions with patience, and ensured I felt confident in my choices. Rick’s attention to detail and commitment to customer satisfaction are second to none.Response from Group 1 Volkswagen ManchesterSep 25, 2025Dear Amina,
Thank you so much for taking the time to share your wonderful feedback about your experience with Rick at Group 1 Volkswagen Manchester. We are thrilled to hear that Rick has consistently provided you with exceptional service over the years. It’s fantastic to know that his professionalism, warmth, and dedication have made your Motability Scheme experience seamless and stress-free.
Rick takes great pride in ensuring that our customers feel confident and well-informed, and your kind words are a testament to his commitment to customer satisfaction. We are grateful for your continued trust in us and look forward to serving you again in the future.
Warm regards,
Group 1 Volkswagen Manchester - Rating 5.0Sep 16, 2025Very helpful, patiently explained all the cars functions and reassured us that if we have any problems they are always available to help and support us.Response from Group 1 Volkswagen ManchesterSep 17, 2025Dear Muhammad,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our service helpful and that our team was able to patiently explain all the car's functions to you. It's great to know that you feel reassured by our commitment to being available for any help and support you may need. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Sep 11, 2025Excellent customer service Kyle was very helpful and professional highly recommended.Response from Group 1 Volkswagen ManchesterSep 15, 2025Dear Shirley,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with our customer service. Kyle will be delighted to know that his helpfulness and professionalism made a positive impact on your visit.
At Group 1 Volkswagen Manchester, we strive to provide the best service possible, and your feedback is invaluable in helping us maintain high standards. If there is anything else we can assist you with, please do not hesitate to reach out.
We look forward to welcoming you back in the future.
Best regards,
Group 1 Volkswagen Manchester - Rating 1.0Aug 28, 2025Very bad poor serviceResponse from Group 1 Volkswagen ManchesterAug 29, 2025Dear Riad,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience at Group 1 Volkswagen Manchester and that it did not meet your expectations. Providing excellent service is our top priority, and we regret that we fell short in your case.
We would appreciate the opportunity to discuss your experience further and see how we can make things right. Please feel free to reach out to us directly at tellusmore@group1auto.co.uk at your earliest convenience.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Sincerely,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Aug 20, 2025Very professional and friendly explained everything thoroughly very enjoyable and pleasant experience.Response from Group 1 Volkswagen ManchesterAug 21, 2025Dear Vicky,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a professional and friendly experience with us at Group 1 Volkswagen Manchester. Our team always strives to provide thorough explanations and ensure that every visit is enjoyable and pleasant. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible.
We look forward to welcoming you back in the future!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Aug 20, 2025Rick was fantastic
Sorted everything no problems whatsoeverResponse from Group 1 Volkswagen ManchesterAug 21, 2025Dear Candon,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Rick was able to provide you with fantastic service and that everything was sorted out smoothly. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Manchester.
Best regards,
Group 1 Volkswagen Manchester - Rating 5.0Aug 19, 2025Rick was good, he explained a lot to me and made sure that everything is clear.. the showroom was busier than usual when I was there so I had to wait a bit to be served.. but that happens so all goodResponse from Group 1 Volkswagen ManchesterAug 21, 2025Dear Fatma,
Thank you so much for taking the time to leave us such a positive review. We are delighted to hear that Rick was able to assist you effectively and ensure everything was clear during your visit. We appreciate your understanding and patience with the busier than usual showroom. Your satisfaction is our priority, and it's wonderful to know that your experience was a positive one despite the wait.
We look forward to welcoming you back to Group 1 Volkswagen Manchester in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
Group 1 Volkswagen Manchester - Rating 5.0Aug 7, 2025Mr Rick was very very helpful and he has helped me really good and explained us every really well Thanks Mr RickResponse from Group 1 Volkswagen ManchesterAug 7, 2025Dear Ilie,
Thank you so much for taking the time to share your positive experience with us at Group 1 Volkswagen Manchester. We are thrilled to hear that Mr. Rick was able to assist you effectively and provide clear explanations. Your feedback is greatly appreciated and will be shared with Mr. Rick and the team. We are committed to providing excellent service and are delighted to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Group 1 Volkswagen Manchester - Rating 5.0Jul 31, 2025Richard was fantastic through the process from beginning to end , he was very helpful and answered ever question I asked was a pleasure to meet himResponse from Group 1 Volkswagen ManchesterAug 1, 2025Hello Rachel,
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your positive experience with Richard at Group 1 Volkswagen Manchester. It's fantastic to know that he was able to assist you effectively and make the process enjoyable. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Jul 28, 2025Good service happy customerResponse from Group 1 Volkswagen ManchesterJul 28, 2025Hello Kyle,
Thank you for your review! We're glad to hear you had a positive experience with our service at Group 1 Volkswagen Manchester. Your satisfaction is our priority. If you need further assistance, please reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Jul 25, 2025Very helpful and explained everything we asked himResponse from Group 1 Volkswagen ManchesterJul 28, 2025Dear Shirley D.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and that everything was explained to your satisfaction. Our team at Group 1 Volkswagen Manchester is dedicated to providing the best possible experience for our customers, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Jul 21, 2025I had no problems. Everything went well so far. Now waiting for my car.Response from Group 1 Volkswagen ManchesterJul 22, 2025Dear Helen,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that everything has gone well for you so far. Your satisfaction is our top priority, and we are delighted to know that your experience with us has been positive.
We understand that waiting for your car can be an exciting time, and we are committed to ensuring that the rest of the process goes smoothly for you. If you have any questions or need further assistance while you wait, please don't hesitate to reach out to us.
Thank you once again for your kind words and for choosing the Motability Scheme at Group 1 Volkswagen Manchester. We look forward to serving you again soon.
Best regards,
Group 1 Volkswagen Manchester - Rating 5.0Jul 16, 2025Excellent service from VW very informativeResponse from Group 1 Volkswagen ManchesterJul 17, 2025Hello Kevin,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with our service at Group 1 Volkswagen Manchester. Our team strives to provide informative and helpful assistance to all our customers, and it's great to know we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Jul 14, 2025Ric was amazing and helped with the whole process.
Great customer serviceResponse from Group 1 Volkswagen ManchesterJul 15, 2025Hello Nazir,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Ric was able to assist you throughout the process and provide you with great customer service. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Group 1 Volkswagen Manchester. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you received excellent service from Jemma and that our communication met your expectations. Your feedback is incredibly valuable to us, and we're delighted to know that we could provide you with a positive experience.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Manchester.
Best regards,
Motability Scheme Team
Group 1 Volkswagen Manchester