Motability Scheme at Group 1 Volkswagen Manchester

4.8
Rating 4.8
(366 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Call dealer

Contact information

Address
99 Bridgewater Way
Old Trafford
Manchester M16 9SF
GB
Get directions
Phone Number
Call Group 1 Volkswagen Manchester on 0161 607 1313
0161 607 1313
0161 607 1313
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Richard Blackledge
  • Kyle Mills
  • Alawi Al-Haddad
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Adam Morris
  • Ashley Hobson
  • Tegan Jackson
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Group 1 Volkswagen Manchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Manchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Group 1 Volkswagen Manchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Volkswagen Manchester on 01616071313 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Group 1 Volkswagen Manchester

  • Rating 5.0
    Excellent customer service Kyle was very helpful and professional
  • Rating 1.0
    Very bad poor service
    Response from Group 1 Volkswagen Manchester
    Dear Riad,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience at Group 1 Volkswagen Manchester and that it did not meet your expectations. Providing excellent service is our top priority, and we regret that we fell short in your case.

    We would appreciate the opportunity to discuss your experience further and see how we can make things right. Please feel free to reach out to us directly at tellusmore@group1auto.co.uk at your earliest convenience.

    Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.

    Sincerely,
    The Motability Scheme Team at Group 1 Volkswagen Manchester
  • Rating 5.0
    Very professional and friendly explained everything thoroughly very enjoyable and pleasant experience.
    Response from Group 1 Volkswagen Manchester
    Dear Vicky,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a professional and friendly experience with us at Group 1 Volkswagen Manchester. Our team always strives to provide thorough explanations and ensure that every visit is enjoyable and pleasant. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible.

    We look forward to welcoming you back in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Manchester
  • Rating 5.0
    Rick was fantastic

    Sorted everything no problems whatsoever
    Response from Group 1 Volkswagen Manchester
    Dear Candon,

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Rick was able to provide you with fantastic service and that everything was sorted out smoothly. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Manchester.

    Best regards,

    Group 1 Volkswagen Manchester
  • Rating 5.0
    Rick was good, he explained a lot to me and made sure that everything is clear.. the showroom was busier than usual when I was there so I had to wait a bit to be served.. but that happens so all good
    Response from Group 1 Volkswagen Manchester
    Dear Fatma,

    Thank you so much for taking the time to leave us such a positive review. We are delighted to hear that Rick was able to assist you effectively and ensure everything was clear during your visit. We appreciate your understanding and patience with the busier than usual showroom. Your satisfaction is our priority, and it's wonderful to know that your experience was a positive one despite the wait.

    We look forward to welcoming you back to Group 1 Volkswagen Manchester in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,

    Group 1 Volkswagen Manchester
  • Rating 5.0
    Mr Rick was very very helpful and he has helped me really good and explained us every really well Thanks Mr Rick
    Response from Group 1 Volkswagen Manchester
    Dear Ilie,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Volkswagen Manchester. We are thrilled to hear that Mr. Rick was able to assist you effectively and provide clear explanations. Your feedback is greatly appreciated and will be shared with Mr. Rick and the team. We are committed to providing excellent service and are delighted to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    Group 1 Volkswagen Manchester
  • Rating 5.0
    Richard was fantastic through the process from beginning to end , he was very helpful and answered ever question I asked was a pleasure to meet him
    Response from Group 1 Volkswagen Manchester
    Hello Rachel,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your positive experience with Richard at Group 1 Volkswagen Manchester. It's fantastic to know that he was able to assist you effectively and make the process enjoyable. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Manchester
  • Rating 5.0
    Good service happy customer
    Response from Group 1 Volkswagen Manchester
    Hello Kyle,

    Thank you for your review! We're glad to hear you had a positive experience with our service at Group 1 Volkswagen Manchester. Your satisfaction is our priority. If you need further assistance, please reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Manchester
  • Rating 5.0
    Very helpful and explained everything we asked him
    Response from Group 1 Volkswagen Manchester
    Dear Shirley D.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and that everything was explained to your satisfaction. Our team at Group 1 Volkswagen Manchester is dedicated to providing the best possible experience for our customers, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Manchester
  • Rating 5.0
    I had no problems. Everything went well so far. Now waiting for my car.
    Response from Group 1 Volkswagen Manchester
    Dear Helen,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that everything has gone well for you so far. Your satisfaction is our top priority, and we are delighted to know that your experience with us has been positive.

    We understand that waiting for your car can be an exciting time, and we are committed to ensuring that the rest of the process goes smoothly for you. If you have any questions or need further assistance while you wait, please don't hesitate to reach out to us.

    Thank you once again for your kind words and for choosing the Motability Scheme at Group 1 Volkswagen Manchester. We look forward to serving you again soon.

    Best regards,

    Group 1 Volkswagen Manchester
  • Rating 5.0
    Excellent service from VW very informative
    Response from Group 1 Volkswagen Manchester
    Hello Kevin,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with our service at Group 1 Volkswagen Manchester. Our team strives to provide informative and helpful assistance to all our customers, and it's great to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Manchester
  • Rating 5.0
    Ric was amazing and helped with the whole process.
    Great customer service
    Response from Group 1 Volkswagen Manchester
    Hello Nazir,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Ric was able to assist you throughout the process and provide you with great customer service. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Group 1 Volkswagen Manchester. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Manchester
  • Rating 5.0
    Mr Alawi really looked after us and ensured all my needs were met.
    Response from Group 1 Volkswagen Manchester
    Dear Alya,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Mr. Alawi was able to look after you and meet all your needs. Providing exceptional service is our top priority, and your feedback is a testament to the hard work and dedication of our team.

    We truly appreciate your kind words and your perfect rating. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Manchester.

    Best regards,

    Group 1 Volkswagen Manchester
  • Rating 5.0
    Great customer services spot on
    Response from Group 1 Volkswagen Manchester
    Hi Katie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our customer service at Group 1 Volkswagen Manchester. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Manchester
  • Rating 5.0
    Very helpful and polite
    Response from Group 1 Volkswagen Manchester
    Hello Kevin,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team to be helpful and polite during your visit. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Manchester.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Happy with service, good and friendly staff
    Response from Group 1 Volkswagen Manchester
    Hello Stephen,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were happy with our service and found our staff to be friendly. Providing excellent customer service is our top priority, and it's always rewarding to know that we have met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Manchester.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Peter Williams was brilliant

    Had so much time for us, was very patient and explained everything perfectly

    A real asset to the business
    Response from Group 1 Volkswagen Manchester
    Dear Candon,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Peter Williams. It's fantastic to know that he was able to provide you with the time, patience, and clear explanations you needed. We agree that Peter is indeed a real asset to our team, and your kind words will surely be shared with him.

    We are committed to providing excellent service to all our customers, and your feedback is invaluable in helping us maintain these standards. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Group 1 Volkswagen Manchester.

    Best regards,

    Emma
    Group 1 Volkswagen Manchester
  • Rating 5.0
    I was made to feel very comfortable and was updated through each step of my experience
    Response from Group 1 Volkswagen Manchester
    Hello Lexii,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you felt comfortable and well-informed throughout your experience at Group 1 Volkswagen Manchester. Our team is dedicated to ensuring that every customer receives the best possible service, and your kind words affirm that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards,

    Emma
    Group 1 Volkswagen Manchester
  • Rating 5.0
    Pete was very helpful and got me the car I wanted and didn't have to wait long at all think it was just over a week Chelsea k
    Response from Group 1 Volkswagen Manchester
    Hello Chelsea,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Pete was able to assist you in getting the car you wanted so quickly. Our team at Group 1 Volkswagen Manchester always strives to provide the best service possible, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Manchester
  • Rating 5.0
    Very helpful and explained everything
    Response from Group 1 Volkswagen Manchester
    Hello Leon,

    Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service helpful and that everything was explained clearly. At Group 1 Volkswagen Manchester, we strive to provide the best experience for our customers, and your positive review is a great affirmation of our efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Manchester

Similar Motability Scheme dealers

Start new search