Motability Scheme at Stellantis & You Peugeot Manchester

4.8
Rating 4.8
(146 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
99 Windsor Street
Salford
Manchester M5 4DG
GB
Phone Number
Call Stellantis & You Peugeot Manchester on 0161 743 3300
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Robert Batley
  • Naresh Syal
  • Olivia Thompson-Gallina
  • Wendy Macaulay
  • Donna Malpus
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ashleigh Townsend
  • Joshua Dunbar
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Peugeot Manchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Peugeot Manchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stellantis & You Peugeot Manchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Peugeot Manchester on 01617433300 to make an appointment with our Motability specialist.

Reviews at Stellantis & You Peugeot Manchester

  • Rating 5.0
    Very straightforward, very honest
  • Rating 1.0
    I am writing to express my extreme disappointment with the customer service I received during my recent visit for car service at your establishment. Despite the initial offer of an earlier service date, I had to accept a later date due to the unavailability of a courtesy car until that time.

    Upon receiving the courtesy car, I was shocked to find it in a very unsatisfactory condition - it was dirty and emitted a strong unpleasant smell. This was particularly distressing for me as a disabled person who requires an SUV for transportation, which was the reason I had brought my SUV in for service in the first place. Despite my concerns, when I raised this issue with Ryan, he dismissively mentioned that they did not have time to clean the car.

    Furthermore, on the day of collection, I called your customer service at 9:15 am to confirm that the courtesy car was ready for pick up at 10:00 am, as advised. However, upon starting the car, I noticed that the service light was on. When I brought this to Ryan's attention, he displayed a lack of concern for the issue.

    To exacerbate matters, upon returning the courtesy car and collecting my own vehicle, I was asked to sign documents stating that I had driven over 80 miles in the courtesy car, despite having driven less than 15 miles. This discrepancy was both unacceptable and concerning, as it misrepresented the usage of the vehicle.

    I must emphasize that this entire experience has left me deeply dissatisfied and frustrated with the level of service provided by your establishment. As a loyal customer, I had expected better treatment and attention to detail.

    I kindly request a thorough investigation into this matter and appropriate actions taken to address the issues raised. I trust that you will take this feedback seriously and work towards improving your customer service standards to prevent such incidents from reoccurring in the future.

    I look forward to hearing from you soon regarding the steps being taken to rectify this situation.

  • Rating 5.0
    Very pleased with the service I received from Wendy I would definitely recommend Peugeot to my friends and family
  • Rating 5.0
    Great experience. Great staff
  • Rating 5.0
    Thank you Olivia, at Peugeot Manchester, wonderful service.
  • Rating 5.0
    Very quick and easy product
  • Rating 5.0
    Fantastic service!!!!
    Arrived with no appointment. Left ordering a new car.
    Wendy was extremely helpful explaining every step.
    5*
  • Rating 5.0
    Excellent
  • Rating 5.0
    Everything went really well, everything explained in e collect detail, very friendly and professional, will highly recommend
  • Rating 5.0
    Brilliant experience
  • Rating 5.0
    Excellent
  • Rating 5.0
    It took a bit long but always worth it! Thank you
  • Rating 5.0
    Excellent Donna was lovely and really happy with car
  • Rating 5.0
    Excellent
  • Rating 5.0
    Very friendly
  • Rating 5.0
    Nuresh was great and explained the process and showed me the cars I was interested in and with his kindness allowed me to make a decision.
  • Rating 5.0
    Excellent
  • Rating 5.0
    Excellent, all staff were amazing especially Donna who took over from rob.
  • Rating 5.0
    Nothing never been that easy.
  • Rating 5.0
    The process was very smooth, especially when collecting the car. Olivia was very efficient, all was explained and we are very happy with the car.

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