Motability Scheme at Stellantis & You Peugeot Manchester

4.8
Rating 4.8
(242 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
99 Windsor Street
Salford
Manchester M5 4DG
GB
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Phone Number
Call Stellantis & You Peugeot Manchester on 0161 743 3300
0161 743 3300
0161 743 3300
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Naresh Syal
  • Olivia Thompson-Gallina
  • Wendy Macaulay
  • Donna Malpus
  • George Baxter
  • Jaxon Doyley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ashleigh Townsend
  • Joshua Dunbar
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Peugeot Manchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Peugeot Manchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You Peugeot Manchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Peugeot Manchester on 01617433300 to make an appointment with our Motability specialist.

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Reviews at Stellantis & You Peugeot Manchester

  • Rating 5.0
    Punctual Pick up andturn of car
  • Rating 5.0
    Very polite helpful and didn’t take long explained everything as we went along was made feel very comfortable
    Response from Stellantis & You Peugeot Manchester
    Hello Pamula,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team polite and helpful, and that we were able to make you feel comfortable throughout your visit. It's fantastic to know that everything was explained clearly and efficiently. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 5.0
    Excellent
    Response from Stellantis & You Peugeot Manchester
    Hello John K,

    Thank you so much for your excellent review and the perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Stellantis & You Peugeot Manchester. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester Team.
  • Rating 5.0
    Excellent
    Response from Stellantis & You Peugeot Manchester
    Hello Joanne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Stellantis & You Peugeot Manchester. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester
  • Rating 5.0
    Very good
    Response from Stellantis & You Peugeot Manchester
    Hello Wendy,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Stellantis & You Peugeot Manchester. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 2.0
    This year’s experience with the servicing of our mobility vehicle has been incredibly frustrating and disappointing.

    It started when our vehicle indicated it was due a service based on mileage. We called to book it in, but our usual dealership had no courtesy car available, so we were directed to another branch. When my wife arrived for the appointment, she was told they couldn’t carry out the service or MOT because Motability hadn’t authorised it – apparently it was “too early,” despite the car clearly flagging that it was due.

    We rebooked the appointment for a later date, making it clear to the advisor that my wife, the main driver, needed a manual courtesy car, not automatic. We were told this would be arranged. But on the day, no such note had been made, and there were no manual cars available – so the appointment had to be cancelled again.

    We rebooked a third time, this time opting not to take a courtesy car to get the job done quickly and said we’d wait on-site. We were told the work would take no more than 3 hours, but when we returned after 2 hours, the vehicle hadn’t even been taken in. We were then told it would take at least another 4 hours.

    After raising a complaint with the service manager, we were informed that the vehicle would fail its MOT due to an illegal tyre and that it needed parts. If the service had gone ahead as originally booked, this issue could have been identified and resolved earlier.

    This entire process has been full of poor communication, broken promises, and repeated inconvenience – especially difficult given this is a mobility vehicle. The level of service has fallen well below what we would expect, and we sincerely hope improvements are made.
    Response from Stellantis & You Peugeot Manchester
    Dear David,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the frustrating experience you and your wife have had with the servicing of your mobility vehicle. It is clear that we have not met the high standards of service that you rightfully expect and deserve.

    I apologize for the inconvenience caused by the lack of a courtesy car and the miscommunication regarding the manual vehicle requirement. It is disappointing to learn that these issues led to multiple appointment cancellations and unnecessary delays. Additionally, I understand how concerning it must have been to discover the MOT issue with the tyre, which should have been addressed sooner.

    Please be assured that your feedback is taken seriously, and we are committed to addressing these shortcomings. We are reviewing our processes to ensure better communication and coordination in the future, especially for our valued Motability customers.

    If there is anything further we can do to assist you or if you would like to discuss this matter in more detail, please do not hesitate to contact us directly on stellantisandyouuk@stellantis.com. We appreciate your patience and understanding, and we hope to have the opportunity to restore your confidence in our services.

    Thank you once again for bringing these issues to our attention.

    Kind regards,

    Stellantis &You
  • Rating 5.0
    Jaxon was a great help. Got what we wanted fast and efficient and would definitely recommend to others.
    Response from Stellantis & You Peugeot Manchester
    Hello Michelle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Jaxon was able to assist you effectively. Providing excellent service is our top priority, and it's always rewarding to know when we've met our customers' expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Peugeot Manchester.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 5.0
    George was very helpful and explained everything very clearly he is very good at his job 👌
    Response from Stellantis & You Peugeot Manchester
    Hello Molly-marie,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that George was able to assist you effectively and that you found his explanations clear and helpful. We pride ourselves on providing excellent service, and it's always rewarding to know when we've achieved that. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 2.0
    The wait time was awful and the customer service was shoxking. I was always told csr was due in next few days or its in transport for aboit a month and half and coild necee get intoich with my car salesperson so overall was an awful streaaed ezperience.
  • Rating 5.0
    Quick and simple
    Response from Stellantis & You Peugeot Manchester
    Hello David,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you found your experience with us to be quick and simple. Providing efficient and straightforward service is something we strive for, and it's great to know we hit the mark for you.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Peugeot Manchester.

    Best regards,
    Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 5.0
    Very welcoming at Peugeot at Salford Manchester felt really comfortable with the staff and the car I got I would recommend this go to place very good and excellent standards
    Response from Stellantis & You Peugeot Manchester
    Hello Callum B,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you felt welcomed and comfortable with our team and the car you received at Peugeot Salford Manchester. It's fantastic to know that our standards met your expectations and that you would recommend us as a go-to place. Your kind words mean a lot to us and motivate our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 5.0
    Efficient and friendly
    Response from Stellantis & You Peugeot Manchester
    Hello Nauman H,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service efficient and friendly. Providing excellent customer service is a top priority for us at Stellantis & You Peugeot Manchester, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 5.0
    She was very good
    Response from Stellantis & You Peugeot Manchester
    Hello Gregory,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our team member. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 5.0
    Naresh provided excellent customer service right from the start when we first ordered the car until we collected. He provided us with updates about our order and his manner was friendly yet professional. Our experience was extremely positive thanks to Naresh.
    Response from Stellantis & You Peugeot Manchester
    Hello Jamie P,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Naresh provided you with excellent customer service throughout your journey with us. It's wonderful to know that his friendly and professional manner made your experience so positive. We will be sure to pass along your kind words to him.

    Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind review and for choosing the Motability Scheme at Stellantis & You Peugeot Manchester.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 5.0
    Excellent people caring considerate an very helpful !
    Response from Stellantis & You Peugeot Manchester
    Hello Hugh B,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be caring, considerate, and very helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 5.0
    Very professional explained everything in detail and knew answered all our questions
    Response from Stellantis & You Peugeot Manchester
    Dear Katrina W,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service professional and that we were able to answer all your questions in detail. Our team at Stellantis & You Peugeot Manchester is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 5.0
    Excellent service
    Response from Stellantis & You Peugeot Manchester
    Hello Jayden,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received excellent service during your visit to Stellantis & You Peugeot Manchester. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 5.0
    Naresh was very helpful and friendly, he made me feel at ease during the process
    Response from Stellantis & You Peugeot Manchester
    Hello Dontay,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Naresh was able to make your experience with us both helpful and friendly. Our team strives to provide a comfortable and supportive environment for all our customers, and it's great to know that Naresh made you feel at ease during the process.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 5.0
    Olivia's service was 5 star. Everything was good
    Response from Stellantis & You Peugeot Manchester
    Hello Miguel,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Olivia provided you with 5-star service and that everything met your expectations. At Stellantis & You Peugeot Manchester, we strive to ensure our customers have the best experience possible, and it's fantastic to know that Olivia contributed to that.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.
  • Rating 5.0
    Great service throughout and lovely after care 🙂
    Response from Stellantis & You Peugeot Manchester
    Hello Brooke,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our service and that you appreciated the aftercare. Providing excellent service and support is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Manchester.

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