Motability Scheme at Chorley Group Ormskirk Vauxhall
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Chorley Group Ormskirk Vauxhall
Ormskirk Vauxhall is an officially approved Motability partner, with trained, accredited Motability specialists on-site to help you chose the right Motability car to suit your lifestyle.
We’re here to assist with any questions you might have about the Motability Scheme including your eligibility, what adaptations or modifications are available and arranging a date and time to get behind the wheel of any one of our new cars. We’ll support you throughout the lifetime of your lease – including any routine services, MOTs or repairs work – all included as part of your Motability package. Contact Ormskirk Vauxhall today on 01695 667853 to chat through your Motability options with our specialists.
Contact information
Address
152 County Road
Ormskirk L39 1NW
GB
Phone Number
Call Chorley Group Vauxhall Ormskirk on 01695 572551
01695 572551
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Mark King
- Matthew Pheasant
- Richard Sidaway
- Dominic Ashton
- Neil Marshall
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 11:00 - 17:00Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability service specialists:
- Ian Mckeown
- Suzanne Edwards
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Chorley Group Vauxhall Ormskirk
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Chorley Group Vauxhall Ormskirk
- Rating 5.0Dec 20, 2024Happy experience, put at ease straight away
- Rating 5.0Dec 16, 2024Very straight forward and gent. Took time to see exactly what would suit me
- Rating 5.0Dec 16, 2024Very helpful, went through all my cars controls and features with me
- Rating 5.0Dec 13, 2024Suzanne and Ian on service desk both brilliant.Friendly and helpful when I took my vehicle in for a service.10 out of 10 to both of them
- Rating 5.0Dec 11, 2024Nothing was too much trouble for Mathew who helped me.Response from Chorley Group Vauxhall OrmskirkDec 13, 2024Dear Christine,
We sincerely appreciate your positive review and the valuable feedback regarding our Vauxhall Ormskirk team and Matthew. Your thoughts mean a lot to us.
We eagerly anticipate the opportunity to welcome you back to our business in the near future.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 4.0Nov 13, 2024Excellent all around service everyone very helpfulResponse from Chorley Group Vauxhall OrmskirkNov 14, 2024Hi Sandra,
Thank you for your positive feedback regarding your experience at Chorley Group Ormskirk Vauxhall. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Oct 31, 2024Staff very helpful and politeResponse from Chorley Group Vauxhall OrmskirkNov 7, 2024Hi Wendy,
Thank you for your positive feedback regarding your experience at Chorley Group Ormskirk Vauxhall. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Oct 25, 2024very easyResponse from Chorley Group Vauxhall OrmskirkNov 7, 2024Dear Jamie,
We sincerely appreciate your positive review and the valuable feedback regarding our Ormskirk Vauxhall team. Your thoughts mean a lot to us.
We eagerly anticipate the opportunity to welcome you back to our business in the near future.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Oct 17, 2024Mathew was very friendly great customer service and made the transaction very easyResponse from Chorley Group Vauxhall OrmskirkOct 18, 2024Dear Samuel,
Many thanks for your 5-star review. I'll ensure Matthew and the Ormskirk Vauxhall team receive this positive feedback.
May you thoroughly enjoy your car, and we sincerely appreciate your business once again.
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Oct 16, 2024Very polite and helpful staffResponse from Chorley Group Vauxhall OrmskirkOct 17, 2024Dear Jazmin,
We sincerely appreciate your positive review and the valuable feedback regarding our Ormskirk Vauxhall team. Your thoughts mean a lot to us.
We eagerly anticipate the opportunity to welcome you back to our business in the near future.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Oct 10, 2024All good, thank you.Response from Chorley Group Vauxhall OrmskirkOct 10, 2024Hi Helen,
Thank you for your positive feedback regarding your experience at Chorley Group Ormskirk Vauxhall. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Sep 30, 2024Matthew was great. Talked everything through with me and my mother. Have received a follow up call today but I haven’t had a chance to get back to him yet.Response from Chorley Group Vauxhall OrmskirkOct 4, 2024Hi Catherine,
Thank you so much for your kind words! I'm thrilled to hear your review of Matthew and the Ormskirk team was well-received. The 5-star rating is well-deserved, and it's fantastic to know that your experience aligns with our family business's commitment in providing a friendly, hassle-free, and pressure-free car buying experience.
We appreciate your efforts in sharing the feedback with the team, and it's comforting to know that we are there if you need anything.
Best wishes to you from the entire Chorley Group team.
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 4.0Sep 24, 2024My experience was very friendly and professional and knowledgeable and very smooth and quick!Would highly recommend!Response from Chorley Group Vauxhall OrmskirkSep 25, 2024Hello Joanne,
I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the Vauxhall Team at Ormskirk.
If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
Kind regards,
Rachel Sharples
Client Services Manager - Rating 5.0Aug 23, 2024Matthew was excellent. He took the time to be reassuring and to be straightforward and honest with us about any delays that might occur. He was professional but friendly and made the whole experience very easy.Response from Chorley Group Vauxhall OrmskirkAug 29, 2024Hello Nicola,
Good evening! Your outstanding 5-star review for Matthew is much appreciated. We're delighted to learn about your satisfaction with the deal on your new vehicle.
At Chorley Group, we strive to go the extra mile for all our customers, keeping you informed and engaged throughout your purchase journey. Thank you once more for choosing us for your automotive needs. Happy motoring!
Best regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Aug 21, 2024Matthew was fantastic from start to finish. Explained all the waiting times and if we needed anything he was only a phone call away! Excellent customer service!Response from Chorley Group Vauxhall OrmskirkAug 29, 2024Hello Lewis,
Good Afternoon! Your outstanding 5-star review for Matthew is much appreciated. We're delighted to learn about your satisfaction with the deal on your new vehicle.
At Chorley Group, we strive to go the extra mile for all our customers, keeping you informed and engaged throughout your purchase journey. Thank you once more for choosing us for your automotive needs. Happy motoring!
Best regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Aug 12, 2024What I have seen here is that I have never seen anywhere else. This team is very supportive and the right people for this job are very experienced. They know what to do. I give them five stars from the bottom of my heartResponse from Chorley Group Vauxhall OrmskirkAug 19, 2024Hello Handren,
I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the Vauxhall Team at Ormskirk.
If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 1.0Aug 12, 2024Received an email asking me to book in for a service online.
Followed the link and booked in for Ormskirk noon fri 9th aug.
Got missed calls from a Preston number
Returned call and was told I need to book in for a service, tried to explain id booked it online, was told I hadn’t and the computer was “playing up”
Verbally agreed for service at Ormskirk, noon 9th aug.
Immediately received an email confirming I was booked in for 9th September at 8:40 !
Rang back and woman said computer was still playing up and she would correct it.
Received a text booking car in for 9th Aug but no time was given.
I returned the text asking if this was for noon as agreed verbally.
Did not get a reply !
A week later I get a text “reminding me” that the car is booked in for 9th aug at 8:30 !
I rang the Preston number numerous times and was ignored
I rang the Ormskirk service department and got thru to man, but the line was terrible, he told me to hang up, he’d ring me back.
He didn’t !
I rang again after waiting and he made some pathetic excuse that he’d wrote my number down wrong.
Tried telling him my ridiculous story , but he was interrupting me, telling me they don’t take bookings for noon etc
He confirmed to me that I was booked in for 8:30 on 9th aug and car would be ready around 11am
As I don’t drive, I got a friend to take car and she would wait locally at a cafe then return the car.
When she returned at 11am, she was told the car hadn’t been started yet. So she had wasted her whole morning!
The car was ready at around 2pm
Your staff are very rude on the phone
Do not bother contacting me when I’m due a new car, as I will be going elsewhere - Rating 5.0Aug 6, 2024As allways first classResponse from Chorley Group Vauxhall OrmskirkAug 19, 2024Hi David,
Thank you for your positive feedback regarding your experience at Chorley Group Ormskirk Vauxhall. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Jul 24, 2024Matthew understood my Wife's motability requirements from the very first conversation, right through to collection day.
I would recommend Chorley Ormskirk Team to all my friends and relatives.Response from Chorley Group Vauxhall OrmskirkJul 29, 2024Hello Anne-Marie,
Good Afternoon! Your outstanding 5-star review for Matthew is much appreciated. We're delighted to learn about your satisfaction with the deal on your new vehicle.
At Chorley Group, we strive to go the extra mile for all our customers, keeping you informed and engaged throughout your purchase journey. Thank you once more for choosing us for your automotive needs. Happy motoring!
Best regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Jul 14, 2024What you did for us was great. I have never been so happy anywhere. Much more was done than I expectedResponse from Chorley Group Vauxhall OrmskirkJul 14, 2024Hi Handren,
Thank you for your positive feedback regarding your experience at Chorley Group Ormskirk Vauxhall. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group
Thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Damian receives recognition for his fantastic customer service which he provided to you.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group