Motability Scheme at Lookers Volkswagen Preston

4.7
Rating 4.7
(177 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
Blackpool Road
Ribbleton
Preston PR2 6BX
GB
Get directions
Phone Number
Call Lookers Volkswagen Preston on 01772 702288
01772 702288
01772 702288
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jayne Allred
  • David Weir
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Kieran O'Donnell
  • Dwayne O'De Freitas
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Preston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Preston

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers Volkswagen Preston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Preston on 01772702288 to make an appointment with our Motability specialist.

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Reviews at Lookers Volkswagen Preston

  • Rating 4.0
    Very friendly and helpful staff a
    Response from Lookers Volkswagen Preston
    Dear Amina K.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be friendly and helpful during your visit to Lookers Volkswagen Preston. Your positive experience is important to us, and we are pleased to have met your expectations.

    If there is anything more we can do to enhance your experience or if you have any further suggestions, please feel free to reach out. We are always looking for ways to improve our service and ensure our customers have the best possible experience.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 1.0
    Don’t think they did anything every fault it went in with it still has
    Response from Lookers Volkswagen Preston
    Hi Michelle,
    We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
    We're disappointed to hear of the negative experience you had at our location. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you. Thank you for taking the time to get in contact with us.
    Kind regards
    Lookers Customer Service & Resolution Team


  • Rating 5.0
    Excellent service staff very helpful thank you
    Response from Lookers Volkswagen Preston
    Good morning, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards
    Lookers Customer Service & Resolution Team

  • Rating 5.0
    Wonderful customer service
    Response from Lookers Volkswagen Preston
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Lookers are great lovely staff good communication.
    Response from Lookers Volkswagen Preston
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Very informative & professional. The lady who dealt with us (Jane) was very polite, courteous & mist helpful.
    Response from Lookers Volkswagen Preston
    Thank you so much for your kind words! We are so happy to hear that Jane was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very efficient very smooth process no problems
    Response from Lookers Volkswagen Preston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very friendly and helpful
    Response from Lookers Volkswagen Preston
    Thank you for your high star rating. Kind regards
  • Rating 5.0
    Very good.
    Response from Lookers Volkswagen Preston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 1.0
    Disappointing visit on all accounts
    Response from Lookers Volkswagen Preston
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    Jane made the whole experience stress free. So easy to do would recommend Lookers.
    Response from Lookers Volkswagen Preston
    Thank you so much for your kind words! We are so happy to hear that Jane was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Lovely customer service
    Response from Lookers Volkswagen Preston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    It was a stress free experience and allowed me and my partner time alone in a potential car to ultimately decide going ahead.
    Response from Lookers Volkswagen Preston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Very nice friendly service staff friendly and useful information and helpful staff
    Response from Lookers Volkswagen Preston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good service
    Response from Lookers Volkswagen Preston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Jane was very helpful with me thank you very much to all that Volkswagen
    Response from Lookers Volkswagen Preston
    Thank you for the great review and the feedback on Jane, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very helpful, very kind the best company I have dealt with. I have been with this company for eight years buying cars from them and getting Mobility as well.Jane is credit to the company
    Response from Lookers Volkswagen Preston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    David Weir at Preston was fantastic from start to finish. He found me a car & the process was very pleasant. Looking forward to collecting the car next week. I will recommend David to all of my patients. Thanks so much David.
    Response from Lookers Volkswagen Preston
    Thank you for the great review and the feedback on David, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Jayne was amazing so friendly and talked me through the whole process and kept me up to date the best she could about my car
    Response from Lookers Volkswagen Preston
    Thank you for the great review and the feedback on Jayne, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Thank you so much the service was excellent. The lady that served me she was so good and thank you.
    Response from Lookers Volkswagen Preston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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