Motability Scheme at Lookers Volkswagen Preston

4.8
Rating 4.8
(202 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
Blackpool Road
Ribbleton
Preston PR2 6BX
GB
Get directions
Phone Number
Call Lookers Volkswagen Preston on 01772 702288
01772 702288
01772 702288
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Jayne Allred
  • David Weir
  • Wendy Mullen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Dwayne O'De Freitas
  • Chantel Mann
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Preston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Preston

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers Volkswagen Preston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Preston on 01772702288 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Volkswagen Preston

  • Rating 5.0
    had a great experience with Wendy. My issue was handled quickly, and Wendy was friendly, patient, and knowledgeable. Thank you for making the process smooth and stress-free.
    Response from Lookers Volkswagen Preston
    Dear Ejaz S.,

    Thank you so much for taking the time to share your positive experience with us at Lookers Volkswagen Preston. We are thrilled to hear that Wendy was able to assist you effectively and that you found her to be friendly, patient, and knowledgeable. It's wonderful to know that the process was smooth and stress-free for you.

    Your feedback is greatly appreciated and will be shared with Wendy and the team. We are committed to providing excellent service to all our customers, and your kind words are a great encouragement.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Ann Scott
    Customer Adviser
    Lookers Volkswagen Preston
  • Rating 5.0
    Excellent
    Response from Lookers Volkswagen Preston
    Hello Andrew M.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Lookers Volkswagen Preston. Your feedback is incredibly valuable and motivates our team to continue delivering the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    Jayne aldred is brilliant she makes things very easy too do I recommend this garage especially her too anyone
    Response from Lookers Volkswagen Preston
    Hello Garry,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Jayne made your experience with us so positive and easy. Your recommendation means a lot to us, and we are delighted to know that you would suggest our garage to others. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    Very quick and all sorted
    Response from Lookers Volkswagen Preston
    Hello Jonathan,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you found our service quick and efficient. Our team at Lookers Volkswagen Preston is dedicated to ensuring our customers have a seamless experience, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Preston
  • Rating 5.0
    Positive.
    Response from Lookers Volkswagen Preston
    Dear Aleksandra B.,

    Thank you so much for taking the time to leave us such a positive review and a perfect 5-star rating! We are thrilled to hear that you had a great experience with the Motability Scheme at Lookers Volkswagen Preston. Our team is dedicated to providing excellent service and ensuring that our customers find the right mobility solutions to meet their needs. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    Brill
    Response from Lookers Volkswagen Preston
    Hello Sophie M.,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a "brill" experience with us at Lookers Volkswagen Preston. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    The chaps were very helpful and friendly.
    The service was done immediately and we were on our way.
    Response from Lookers Volkswagen Preston
    Dear Tania G.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful and friendly, and that we were able to provide immediate service to get you back on your way quickly. Your feedback is greatly appreciated and motivates us to continue delivering the best possible service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Preston.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Excellent service from Jayne who is both helpful and knowledgeable
    Response from Lookers Volkswagen Preston
    Dear Robert A.,

    Thank you so much for taking the time to share your positive experience with us at Lookers Volkswagen Preston. We are thrilled to hear that Jayne provided you with excellent service and that her helpfulness and knowledge made a great impression. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    Best
    Response from Lookers Volkswagen Preston
    Hello Bibi G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Lookers Volkswagen Preston. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    Jane was excellent and showed me all the different cats available
    Response from Lookers Volkswagen Preston
    Dear Margaret W.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Jane was able to assist you effectively and provide you with a great experience at Lookers Volkswagen Preston. It's fantastic to know that you were pleased with the range of options available. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    I like volkswagen car. I agree it car.
    Response from Lookers Volkswagen Preston
    Dear Bibi G.,

    Thank you so much for your wonderful review! We're thrilled to hear that you enjoy your Volkswagen car and that it meets your expectations. Your satisfaction is our top priority, and it's great to know that we could provide you with a vehicle that you love. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    Very informative,was kept fully up to date with what was happening.
    Response from Lookers Volkswagen Preston
    Dear Isobel P.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service informative and that we were able to keep you fully updated throughout your experience with us. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    At Lookers Volkswagen Preston, we strive to provide the best possible service to all our customers, and your positive experience is a testament to the hard work and dedication of our team. If you have any further questions or need assistance in the future, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Lookers Volkswagen Preston.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Jayne was amazing from start to finish answering all my questions and queries and keeping me up to date along the way
    Response from Lookers Volkswagen Preston
    Hello Penny,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Jayne provided you with excellent service and was able to assist you with all your questions and queries. Keeping our customers informed and satisfied is our top priority, and it’s fantastic to know that Jayne delivered on that promise.

    Your feedback is greatly appreciated and will be shared with Jayne and the team. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Preston
  • Rating 5.0
    Extremely courteous. Welcoming and very efficient- kept me updated every step of the way whilst servicing my vehicle.
    Response from Lookers Volkswagen Preston
    Dear Joshua W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our team extremely courteous and welcoming. Keeping our customers updated every step of the way is a priority for us, and it’s great to know that you appreciated our efforts during your vehicle servicing.

    Your kind words and perfect rating mean a lot to us, and we look forward to continuing to provide you with excellent service in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Preston
  • Rating 2.0
    Average
    Response from Lookers Volkswagen Preston
    Hello Sandra,

    Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent experience with Lookers Volkswagen Preston did not meet your expectations. Your input is invaluable to us as we strive to improve our services and ensure a positive experience for all our customers.

    We would appreciate the opportunity to learn more about your visit and address any specific concerns you may have. Please feel free to reach out to us directly, and we will do our best to assist you.

    Thank you once again for your feedback.

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    Excellent from start to finish Jayne was brilliant
    Response from Lookers Volkswagen Preston
    Hello Mohammed S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was excellent from start to finish. Jayne will be delighted to know that her efforts made a positive impact on your visit. Your feedback is incredibly valuable to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Preston.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Preston
  • Rating 5.0
    Excellent advice and customer service by Dave the Mobility advisor highly recommended
    Response from Lookers Volkswagen Preston
    Dear Wendy,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with Dave, our Mobility Advisor. Providing outstanding customer service is our top priority, and it's always rewarding to know when we've succeeded. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    Amazing, my salesperson, jayne allred was extremely helpful and catered to my needs. She helped me choose the best car for my disability made the process very easy and enjoyable
    Response from Lookers Volkswagen Preston
    Hello Sameer H.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience with us at Lookers Volkswagen Preston. Jayne Allred is indeed a valuable member of our team, and we are delighted to know that she was able to assist you in finding the perfect car to suit your needs. Making the process easy and enjoyable for our customers is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    A pleasant experience with helpful and friendly staff who kept us up to date with proceeding and coffee Thankyou so much
    Response from Lookers Volkswagen Preston
    Hello Robert A.,

    Thank you so much for taking the time to share your experience with us at Lookers Volkswagen Preston. We are thrilled to hear that you had a pleasant visit and that our team was able to provide you with helpful and friendly service. Keeping our customers informed and comfortable is a top priority for us, and it's wonderful to know we succeeded in doing so during your visit. We truly appreciate your kind words and your 5-star rating. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    Excellent experience with the help of a knowledgeable Sales person, Jayne was delightful to deal with and I appreciate all her advice.
    Response from Lookers Volkswagen Preston
    Dear Robert A.,

    Thank you so much for taking the time to share your experience with us at Lookers Volkswagen Preston. We are thrilled to hear that you had an excellent experience and that Jayne was able to assist you so effectively. Your kind words about her knowledge and delightful service are greatly appreciated. We strive to provide the best service possible, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Volkswagen Preston Team

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