Motability Scheme at Lookers Volkswagen Preston

4.7
Rating 4.7
(190 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
Blackpool Road
Ribbleton
Preston PR2 6BX
GB
Get directions
Phone Number
Call Lookers Volkswagen Preston on 01772 702288
01772 702288
01772 702288
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jayne Allred
  • David Weir
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Kieran O'Donnell
  • Dwayne O'De Freitas
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Preston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Preston

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers Volkswagen Preston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Preston on 01772702288 to make an appointment with our Motability specialist.

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Reviews at Lookers Volkswagen Preston

  • Rating 5.0
    Jayne was amazing from start to finish answering all my questions and queries and keeping me up to date along the way
    Response from Lookers Volkswagen Preston
    Hello Penny,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Jayne provided you with excellent service and was able to assist you with all your questions and queries. Keeping our customers informed and satisfied is our top priority, and it’s fantastic to know that Jayne delivered on that promise.

    Your feedback is greatly appreciated and will be shared with Jayne and the team. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Preston
  • Rating 5.0
    Extremely courteous. Welcoming and very efficient- kept me updated every step of the way whilst servicing my vehicle.
    Response from Lookers Volkswagen Preston
    Dear Joshua W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our team extremely courteous and welcoming. Keeping our customers updated every step of the way is a priority for us, and it’s great to know that you appreciated our efforts during your vehicle servicing.

    Your kind words and perfect rating mean a lot to us, and we look forward to continuing to provide you with excellent service in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Preston
  • Rating 2.0
    Average
    Response from Lookers Volkswagen Preston
    Hello Sandra,

    Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent experience with Lookers Volkswagen Preston did not meet your expectations. Your input is invaluable to us as we strive to improve our services and ensure a positive experience for all our customers.

    We would appreciate the opportunity to learn more about your visit and address any specific concerns you may have. Please feel free to reach out to us directly, and we will do our best to assist you.

    Thank you once again for your feedback.

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    Excellent from start to finish Jayne was brilliant
    Response from Lookers Volkswagen Preston
    Hello Mohammed S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was excellent from start to finish. Jayne will be delighted to know that her efforts made a positive impact on your visit. Your feedback is incredibly valuable to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Preston.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Preston
  • Rating 5.0
    Excellent advice and customer service by Dave the Mobility advisor highly recommended
    Response from Lookers Volkswagen Preston
    Dear Wendy,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with Dave, our Mobility Advisor. Providing outstanding customer service is our top priority, and it's always rewarding to know when we've succeeded. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    Amazing, my salesperson, jayne allred was extremely helpful and catered to my needs. She helped me choose the best car for my disability made the process very easy and enjoyable
    Response from Lookers Volkswagen Preston
    Hello Sameer H.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience with us at Lookers Volkswagen Preston. Jayne Allred is indeed a valuable member of our team, and we are delighted to know that she was able to assist you in finding the perfect car to suit your needs. Making the process easy and enjoyable for our customers is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    A pleasant experience with helpful and friendly staff who kept us up to date with proceeding and coffee Thankyou so much
    Response from Lookers Volkswagen Preston
    Hello Robert A.,

    Thank you so much for taking the time to share your experience with us at Lookers Volkswagen Preston. We are thrilled to hear that you had a pleasant visit and that our team was able to provide you with helpful and friendly service. Keeping our customers informed and comfortable is a top priority for us, and it's wonderful to know we succeeded in doing so during your visit. We truly appreciate your kind words and your 5-star rating. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    Excellent experience with the help of a knowledgeable Sales person, Jayne was delightful to deal with and I appreciate all her advice.
    Response from Lookers Volkswagen Preston
    Dear Robert A.,

    Thank you so much for taking the time to share your experience with us at Lookers Volkswagen Preston. We are thrilled to hear that you had an excellent experience and that Jayne was able to assist you so effectively. Your kind words about her knowledge and delightful service are greatly appreciated. We strive to provide the best service possible, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    "My Motability dealer was fantastic throughout the whole application process. From the moment I walked in, they were welcoming, patient, and incredibly knowledgeable. They took the time to explain all my options clearly and made sure I felt comfortable every step of the way. The whole experience was smooth and stress-free, and I really appreciated their kindness and professionalism. I felt like they genuinely cared about helping me find the right vehicle for my needs."
    Response from Lookers Volkswagen Preston
    Dear Jamal S.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience with our Motability team was so positive. Our goal is always to provide a welcoming and supportive environment, and it’s fantastic to know that our team was able to make the application process smooth and stress-free for you.

    We are especially pleased that you felt comfortable and well-informed throughout your journey with us. Your kind words about our team's patience, knowledge, and professionalism truly mean a lot. We genuinely care about helping our customers find the right vehicle to meet their needs, and it’s rewarding to know we succeeded in doing so for you.

    Thank you once again for your kind review and for choosing Lookers Volkswagen Preston. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

    Kind regards
    Lookers Customer Service & Resolution Team

  • Rating 5.0
    Always very helpful easy and smoothly done
    Response from Lookers Volkswagen Preston
    Hello Peter W.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with us was helpful and smooth. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Preston.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Preston
  • Rating 5.0
    Amazing Service and really helped me through the process. Absolutely brilliant member of the team.

    Response from Lookers Volkswagen Preston
    Hello Mark R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with our team at Lookers Volkswagen Preston. It's fantastic to know that we could assist you effectively through the process. Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to help you.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Preston Team
  • Rating 5.0
    Helpful and efficient kept me updated from arrival until collection.
    Response from Lookers Volkswagen Preston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Volkswagen Preston
  • Rating 5.0
    Great handover:)
    Response from Lookers Volkswagen Preston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Volkswagen Preston.
  • Rating 4.0
    Very friendly and helpful staff a
    Response from Lookers Volkswagen Preston
    Dear Amina K.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be friendly and helpful during your visit to Lookers Volkswagen Preston. Your positive experience is important to us, and we are pleased to have met your expectations.

    If there is anything more we can do to enhance your experience or if you have any further suggestions, please feel free to reach out. We are always looking for ways to improve our service and ensure our customers have the best possible experience.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 1.0
    Don’t think they did anything every fault it went in with it still has
    Response from Lookers Volkswagen Preston
    Hi Michelle,
    We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
    We're disappointed to hear of the negative experience you had at our location. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you. Thank you for taking the time to get in contact with us.
    Kind regards
    Lookers Customer Service & Resolution Team


  • Rating 5.0
    Excellent service staff very helpful thank you
    Response from Lookers Volkswagen Preston
    Good morning, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards
    Lookers Customer Service & Resolution Team

  • Rating 5.0
    Wonderful customer service
    Response from Lookers Volkswagen Preston
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Lookers are great lovely staff good communication.
    Response from Lookers Volkswagen Preston
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Very informative & professional. The lady who dealt with us (Jane) was very polite, courteous & mist helpful.
    Response from Lookers Volkswagen Preston
    Thank you so much for your kind words! We are so happy to hear that Jane was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very efficient very smooth process no problems
    Response from Lookers Volkswagen Preston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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