Motability Scheme at Stoneacre MG Rochdale

4.7
Rating 4.7
(149 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Welcome to Stoneacre MG Rochdale

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.

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You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you.
We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car.
Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre MG Rochdale on 01706633222 to make an appointment with our Motability specialist.

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Contact information

Address
Queensway
Rochdale OL11 1TJ
GB
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Phone Number
Call Stoneacre MG Rochdale on 01706 633222
01706 633222
01706 633222
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Matthew Tomlinson
  • Brandon Mcgrory
  • Haroon Suleman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Alex George
  • Kamyar Tanbakouei
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre MG Rochdale

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre MG Rochdale

  • Rating 3.0
    Happy with mobilityside but not happy with the serving side
    Response from Stoneacre MG Rochdale
    Dear Thomas,

    Thank you for taking the time to share your feedback with us. We are pleased to hear that you are happy with the mobility side of our services. However, we are sorry to learn that the serving side did not meet your expectations. Your feedback is invaluable to us, and we are committed to improving our services. Please feel free to reach out to us directly if you have any specific concerns or suggestions. We hope to have the opportunity to serve you better in the future.

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 4.0
    Your treatment is like family highly recommend
    Response from Stoneacre MG Rochdale
    Hello Stephen,

    Thank you so much for taking the time to leave us a review. We're delighted to hear that you felt treated like family during your experience with us at Stoneacre MG Rochdale. Your recommendation means a lot to our team, and we're thrilled to have been able to assist you with your mobility needs. If there's anything more we can do to improve your experience or if you have any further feedback, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 5.0
    very good
    Response from Stoneacre MG Rochdale
    Hello Michael,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a very good experience with us at Stoneacre MG Rochdale. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 4.0
    Everything was fine, no problems with the car & they kept me up to date. They even washed the car for me.
    Response from Stoneacre MG Rochdale
    Hello Philip,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience and that everything went smoothly with your car. It's great to know that our team kept you informed and that you appreciated the car wash service. Your satisfaction is important to us, and we hope to continue providing you with excellent service in the future.

    If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to serving you again at Stoneacre MG Rochdale.

    Best regards,

    Stoneacre MG Rochdale Team
  • Rating 5.0
    Everything was good and the guy was really helpful and polite
    Response from Stoneacre MG Rochdale
    Hello Charles,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with us at Stoneacre MG Rochdale. It's wonderful to know that our team was helpful and polite during your visit. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 5.0
    Everything was easy and the guy was really pleasant and friendly
    Response from Stoneacre MG Rochdale
    Hello Charles,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that your experience with us was easy and that our team member was pleasant and friendly. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre MG Rochdale.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Arrangements for collection and drop off of vehicle easily made.
    Response from Stoneacre MG Rochdale
    Dear Rebecca,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found the arrangements for collection and drop off of your vehicle to be easy. At Stoneacre MG Rochdale, we strive to make every aspect of your experience as seamless as possible, and your feedback is a great testament to our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 5.0
    It was good, the staff were friendly and professional and the car was presented to me in excellent condition
    Response from Stoneacre MG Rochdale
    Hello Peter,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Stoneacre MG Rochdale. Our staff takes great pride in providing friendly and professional service, and it's fantastic to know that the car met your expectations in excellent condition. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 5.0
    Great company, friendly knowledgable staff, highly recommended.
    Response from Stoneacre MG Rochdale
    Hello John,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Stoneacre MG Rochdale. Our team takes pride in providing friendly and knowledgeable service, and it's fantastic to know that we met your expectations. Your recommendation means a lot to us and helps others know what to expect when they choose us for their mobility needs. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 5.0
    Very professional very helpful very kind
    Response from Stoneacre MG Rochdale
    Dear Sarah,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team to be professional, helpful, and kind. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre MG Rochdale.

    Best regards,

    Stoneacre MG Rochdale Team
  • Rating 5.0
    Excellent service from start to finish.
    Response from Stoneacre MG Rochdale
    Hello Gillian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service from start to finish.

    Our team at Stoneacre MG Rochdale is dedicated to providing the best experience for our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 5.0
    Brandon was helpful and guided us through the process of picking a suitable car and completing all the paperwork. Very clear and simple process and nothing was too much to ask for.
    Response from Stoneacre MG Rochdale
    Hello Rhianna,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Brandon was able to assist you effectively and make the process of choosing a car and completing the paperwork smooth and straightforward.

    Our team at Stoneacre MG Rochdale is dedicated to providing exceptional service, and it's great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 5.0
    They were very thorough with us and it was all done quick with them.
    Response from Stoneacre MG Rochdale
    Hello Louise,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service thorough and efficient.

    Our team at Stoneacre MG Rochdale is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 5.0
    Very pleasant staff, whom are helpful, polite and knowledgeable. No pressure sales here. I would recommend buying a car from this dealership.
    Response from Stoneacre MG Rochdale
    Hello Michael,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff to be helpful, polite, and knowledgeable. It's great to know that you felt no pressure during your visit and that you would recommend us to others. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at Stoneacre MG Rochdale. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 5.0
    Excellent service from start to finish with Haroom and Brandon
    . Would definitely recommend Stoneacre Rochdale and Motability. Thank-you 5 * service
    Response from Stoneacre MG Rochdale
    Hello Yussef,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with Haroom and Brandon at Stoneacre MG Rochdale. Your recommendation means a lot to us, and we are delighted to know that our service met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 5.0
    Very easy process due to Motability salesman Brandon who explained everything well. He was also very thorough on handover day so left very happy. 5* from me.
    Response from Stoneacre MG Rochdale
    Hello Wayne,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Brandon made the process easy and thorough for you. Your satisfaction is our top priority, and it's wonderful to know that you left happy. We truly appreciate your 5-star rating and your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 5.0
    Fantastic service , helpful and friendly :)
    Response from Stoneacre MG Rochdale
    Hello Francess,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our service at the Motability Scheme at Stoneacre MG Rochdale. Our team takes great pride in being helpful and friendly, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stoneacre MG Rochdale
  • Rating 3.0
    Was promised car clean and hoover but wasn't done
    Response from Stoneacre MG Rochdale
    Dear Mitchell W.,

    Thank you for taking the time to provide feedback on your recent experience with us at the Motability Scheme at Stoneacre MG Rochdale. We sincerely apologize for not meeting your expectations regarding the promised car cleaning and hoovering service.

    Your satisfaction is important to us, and we are committed to ensuring that all our customers receive the highest level of service. We would like to address this issue and ensure it is resolved to your satisfaction. Please feel free to contact us directly at sales.rochdale@stoneacre.co.uk or call us at +44 1706 633222 so we can discuss this further and make it right.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Best regards,

    The Motability Scheme Team at Stoneacre MG Rochdale
  • Rating 5.0
    Very helpful all the way through the process. Very welcoming and made us feel important.
    Response from Stoneacre MG Rochdale
    Hello Sally,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful and welcoming throughout your experience with us at Stoneacre MG Rochdale. Making our customers feel valued and important is at the heart of what we do, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Rochdale Team
  • Rating 5.0
    Fantastic
    Response from Stoneacre MG Rochdale
    Hello Phillip O.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a positive experience with us at Stoneacre MG Rochdale. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Stoneacre MG Rochdale Team

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