Motability Scheme at Pentagon Ford Runcorn

4.9
Rating 4.9
(180 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today

Welcome to Pentagon Ford Runcorn

At Pentagon Runcorn we are proud multi-award-winning Motability Specialists, being named National Dealer Group of the Year for 2 consecutive years.

At 51 years young our Motability Specialist Chris Jones has been in the motor trade for 16 years, 10 years as a Motability Specialist, before discovering Motability Chris spent his time discovering the world whilst working for an Indonesian owned Company.

Speaking of their experience a customer commented "Chris as always, kept me informed as to the progress of my order. He was helpful, courteous and friendly. In these awful, awkward times, he made it as easy."

Contact Pentagon Ford Runcorn on 03303906799 to make an appointment with our Motability Scheme Specialist.

Contact information

Address
Halton Lea Retail Park
Runcorn WA7 2XP
GB
Phone Number
Call Pentagon Ford Runcorn on 0330 390 6799
Email
Reviews
Book an appointment

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Christopher Jones
  • Philip Rogers
  • Alison White
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Ian Johnson
  • Martin Prescott
  • Nickola Gibson
  • Ben Crawford
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Pentagon Ford Runcorn

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Pentagon Ford Runcorn

  • Rating 5.0
    Delighted with my service
    Response from Pentagon Ford Runcorn
    Thanks for the 5 star review, Francis! We appreciate your support. ^RP
  • Rating 5.0
    Excellent from start to finish I love my new car thank you
    Response from Pentagon Ford Runcorn
    Dear Kayleigh, we're pleased to hear that you love your new car! Thanks so much for giving Pentagon Runcorn a 5 star review. ^RP
  • Rating 5.0
    Excellent thanks for the experience
    Response from Pentagon Ford Runcorn
    Thanks for the great rating Kayleigh. We really appreciate the support. ^AB
  • Rating 5.0
    Very helpful and professional service
    Response from Pentagon Ford Runcorn
    Thank you for your five-star rating. We really appreciate it Dean. ^AB
  • Rating 5.0
    Amazing experience! Chris was fantastic
    Response from Pentagon Ford Runcorn
    Thank you for your five-star rating. We really appreciate it Bethanie. ^AB
  • Rating 5.0
    Great đź‘Ť
    Response from Pentagon Ford Runcorn
    Thank you for your five-star rating. We really appreciate it Alexander. ^AB
  • Rating 5.0
    Amazing experience men made sure I was happy from start to finish and I'm getting my getting my car 4 days later I call that amazing service by both guys on motibility
    Response from Pentagon Ford Runcorn
    Thanks for getting in touch Sandra. We really appreciate you taking the time to give Pentagon Runcorn a 5* review. ^AB
  • Rating 5.0
    Excellent service
    Response from Pentagon Ford Runcorn
    Thank you for your five-star rating. We really appreciate it Donald. ^AB
  • Rating 5.0
    Very good experience
    Response from Pentagon Ford Runcorn
    Thanks for giving Pentagon Ford Runcorn a 5 star review. We appreciate the kind words, Stacy! ^RP
  • Rating 1.0
    Rude and obnoxious
    Response from Pentagon Ford Runcorn
    Dear Andrea, we are sorry that you felt the need to give Pentagon Runcorn a 1* review. I will bring this to the attention of the management team at the dealership as soon as possible. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by, phone or via email. Email: customer.care@pentagon-group.co.uk. Telephone: 0330 390 6898 (Monday - Friday 8.30am-5.30pm).^AB
  • Rating 5.0
    Phil was absolutely fantastic, very professional and kind. Nothing was too much trouble for him. We got the exact car we wanted a factory order and had it within 6 weeks.
    Tried 6 other Ford dealerships including my local one 2 mins away from our house and no one could get this car! Rang Runcorn Phil had it ordered within 24 hours of speaking to him.
    Highly recommended 5* customer service.
    Response from Pentagon Ford Runcorn
    It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Emma and would like to take this opportunity to thank you for choosing Pentagon Runcorn. ^AB
  • Rating 5.0
    Great experience
    Response from Pentagon Ford Runcorn
    Thanks for the great review, Christopher. We appreciate the 5 stars! ^RP
  • Rating 5.0
    Excellent customer service and a wonderful experience
    Response from Pentagon Ford Runcorn
    Thanks for the kind words, Christine. We appreciate the 5 star review. ^RP
  • Rating 5.0
    Chris spent a good hour talking me through my various options and had no issue showing me different models on the forecourt. Once settled on a car, he talked me through different style options and extras. Nothing was too much trouble, and he had great people skills and a good sense of humour. He's a real credit to your team and I can't wait to pick up the car soon!
    Response from Pentagon Ford Runcorn
    Dear Harper, thank you for taking the time to give our dealership over in Runcorn a 5* review. I will send this over to the management team on-site now. ^AB
  • Rating 5.0
    The Advice the guidance was Top Draw , Phil dealt with me to start but Chris assisted his work colleague when phil wasn't available so there work ethics working together was impressive. Could not recommend Pentagon ford enough very impressive and hassle free experience

    Thanks
    Chris and you phil lol
    Response from Pentagon Ford Runcorn
    Thanks for the 5 star review, Peter. We're glad to hear that Chris and Phil provided excellent customer service and guidance. We appreciate your kind words, and hope that you'll recommend Pentagon in the future! ^RP
  • Rating 5.0
    Chris was superb explained everything to me and shown me where everything was in the vehicle
    Response from Pentagon Ford Runcorn
    Thanks for the 5 star review, Anthony. We are pleased to hear about your great experience with Chris and the team at Pentagon Runcorn! ^RP
  • Rating 5.0
    Cannot thank Chris Jones enough for explaining the details of the motor
    Response from Pentagon Ford Runcorn
    Thanks for the 5 star review, Christopher. We appreciate the positive feedback! ^RP
  • Rating 5.0
    Amazing customer service. Recommended to anyone looking for a mobility car. Straightforward friendly experience
    Response from Pentagon Ford Runcorn
    It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Ebony and would like to take this opportunity to thank you for choosing Pentagon Runcorn. ^AB
  • Rating 5.0
    Excellent customer service
    Response from Pentagon Ford Runcorn
    Thanks for getting in touch David. We really appreciate you taking the time to give Pentagon Runcorn a 5* review. ^AB
  • Rating 5.0
    Brilliant nothing to much. delt with Chris Runcorn before
    Response from Pentagon Ford Runcorn
    Thank you for your five-star rating. We really appreciate it Gwyneth. ^AB

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