Motability Scheme at Chapelhouse MG Southport

4.7
Rating 4.7
(180 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
603-609 Liverpool Road
Southport PR8 3NG
GB
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Phone Number
Call Chapelhouse MG Southport on 01704 574126
01704 574126
01704 574126
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Andrew Taylor
  • Toni-Ann Gould
  • Mark Jones
  • Kathryn Aspinall
  • Heather Warnes
  • Liam Todhunter
  • Cameron Dodsworth
  • Kenzie Hughes
  • James Boak
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Nicola Cooper
  • Peter Johnson
  • Kylie Nawaz
  • Lewis Creighton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chapelhouse MG Southport

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Chapelhouse MG Southport

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Chapelhouse MG Southport can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Chapelhouse MG Southport on 01704574126 to make an appointment with our Motability specialist.

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Reviews at Chapelhouse MG Southport

  • Rating 1.0
    Got to take your car there and pick up for mot now. Or pay 60 pound. I waited 3 and a half hours for my car. That wasn't the agreement when I got the car.
    Response from Chapelhouse MG Southport
    Dear Deborah,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear about your recent experience at Chapelhouse MG Southport and the inconvenience you faced during your MOT appointment. We strive to provide a smooth and efficient service for all our customers, and it's clear we fell short in this instance.

    I would like to understand more about your situation and the agreement you mentioned when you got the car. Please feel free to reach out to us directly so we can discuss this further and work towards a resolution that meets your expectations.

    Your feedback is invaluable in helping us improve our services, and we appreciate your patience and understanding.
  • Rating 5.0
    Excellent service looked after us very well explained everything we are happy with the service many thanks.
    Response from Chapelhouse MG Southport
    Dear James J.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us at Chapelhouse MG Southport. Our team is dedicated to providing the best service possible, and it’s great to know that we were able to meet your expectations. Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Many thanks once again for your feedback!

  • Rating 5.0
    Very good
    Response from Chapelhouse MG Southport
    Hello Pauline,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a very good experience with us at Chapelhouse MG Southport. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Great thanks
    Response from Chapelhouse MG Southport
    Hello Paul D.,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Chapelhouse MG Southport. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Could not fault what so ever great service all round
    Response from Chapelhouse MG Southport
    Hello Christopher E.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Chapelhouse MG Southport. Providing excellent service is our top priority, and it’s fantastic to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Excellent very efficient and helpful many thanks Chapelhouse in Warrington.
    Response from Chapelhouse MG Southport
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse . We hope you'll visit us again soon.
  • Rating 5.0
    Was very good
    Response from Chapelhouse MG Southport
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
  • Rating 5.0
    Very friendly Very easy to talk to and polite sorted our new car with us with ease
    Response from Chapelhouse MG Southport
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
  • Rating 1.0
    Seriously. Still not had a callback to book in after being told SIX TIMES that somebody would call me.
    Atrocious service level

    I have now forwarded a full copy of my conversation with the Person on chat that contains details of my contacts with yourselves.
    Response from Chapelhouse MG Southport
    We’re so sorry to hear about your experience at Chapelhouse Southport. Our goal is to provide quality and efficient service, so we’d appreciate the opportunity to speak further about your experience. Please contact us with more information at: customercaresouthport@chapelhouse.co.uk
  • Rating 5.0
    Fast and efficient service. Friendly staff.
    Response from Chapelhouse MG Southport
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
  • Rating 5.0
    Brilliant professional excellent
    Response from Chapelhouse MG Southport
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
  • Rating 5.0
    Cameron has been excellent with us. Really helpful and knowledgeable. Nothing is too much trouble for him , we can’t thank him enough
    Response from Chapelhouse MG Southport
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
  • Rating 5.0
    Cameron at Chapel house Southport was amazing.
    I walked into the show room, not really knowing what I wanted or how the scheme worked fully. He was very knowledgeable and took time to explain and answer all questions.
    He keeps in touch from the moment I ordered up until I collected the car. He updated me on delivery schedules.
    On the day of pick up he took time to sit in the car with me and go through all it's features as well as going over body work with me.
    Very good experience from start to finish.
    Response from Chapelhouse MG Southport
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
  • Rating 5.0
    First class
    Everyone was very professional, helpful and friendly.
    Response from Chapelhouse MG Southport
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
  • Rating 4.0
    Servicing dept., good.
    Response from Chapelhouse MG Southport
    Thank you so much for your review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
  • Rating 5.0
    First class service friendly staff
    Response from Chapelhouse MG Southport
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
  • Rating 5.0
    The place we chose was professional, helpful and understanding. Very happy. Cameron at Chapelhouse was a fantastic support and really did help us at every step.
    Response from Chapelhouse MG Southport
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
  • Rating 4.0
    Staff friendly and helpful
    Response from Chapelhouse MG Southport
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
  • Rating 5.0
    Very friendly and knowledgeable, made everything so easy, would highly recommend.
    Response from Chapelhouse MG Southport
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
  • Rating 5.0
    Excellent service from all at Chapelhouse especially Nicola on the service desk
    Response from Chapelhouse MG Southport
    Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.

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