Motability Scheme at Chapelhouse MG Southport
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
603-609 Liverpool Road
Southport PR8 3NG
GB
Phone Number
Call Chapelhouse MG Southport on 01704 574126
01704 574126
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Andrew Taylor
- Toni-Ann Gould
- Mark Jones
- Kathryn Aspinall
- Liam Todhunter
- Cameron Dodsworth
- Kenzie Hughes
- James Boak
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Nicola Cooper
- Peter Johnson
- Kylie Nawaz
- Lewis Creighton
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Chapelhouse MG Southport
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Chapelhouse MG Southport
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Chapelhouse MG Southport can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Chapelhouse MG Southport on 01704574126 to make an appointment with our Motability specialist.
Reviews at Chapelhouse MG Southport
- Rating 1.0Oct 1, 2025My named driver waited for hours. Was told several times it won't be long. Then it was a continuation of waiting. Not great communication again. Not great.need more staff and communication.
- Rating 5.0Sep 25, 2025Very easy great service very polite and easy to tlak to pleasant experience 👍👍Response from Chapelhouse MG SouthportSep 26, 2025Hello Lee O.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a pleasant experience with us at Chapelhouse MG Southport. Our team strives to provide great service and ensure that our customers feel comfortable and valued. Your kind words and perfect rating mean a lot to us. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! - Rating 5.0Sep 18, 2025Very helpful indeed my car has a fault they are sorting that fir me explain everything to me booked my car in very happyResponse from Chapelhouse MG SouthportSep 19, 2025Hello Lorna,
Thank you so much for taking the time to leave such a positive review! We're delighted to hear that you found our team helpful and that we were able to assist you with your car. It's great to know that everything was explained clearly and that you're happy with the service you received. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again soon! - Rating 5.0Sep 18, 2025Lovely lady helped made it all a simple stress free process
Thanks to Tom tooResponse from Chapelhouse MG SouthportSep 19, 2025Hello Victoria,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a stress-free experience with us at Chapelhouse MG Southport. Our team, including Tom, is dedicated to providing the best service possible, and it's fantastic to know that we were able to assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! - Rating 5.0Sep 5, 2025I was made very welcome and things were explained clearly.Response from Chapelhouse MG SouthportSep 8, 2025Hello Christopher B.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you felt welcomed and that everything was explained clearly during your visit. Providing excellent service and ensuring our customers have a great experience is always our top priority.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Chapelhouse MG Southport. - Rating 5.0Sep 1, 2025Fast and efficient, good customer serviceResponse from Chapelhouse MG SouthportSep 2, 2025Hello Angela,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service fast and efficient and that our customer service met your expectations. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for all our customers. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! - Rating 1.0Aug 8, 2025Got to take your car there and pick up for mot now. Or pay 60 pound. I waited 3 and a half hours for my car. That wasn't the agreement when I got the car.Response from Chapelhouse MG SouthportAug 11, 2025Dear Deborah,
Thank you for taking the time to share your feedback with us. I'm sorry to hear about your recent experience at Chapelhouse MG Southport and the inconvenience you faced during your MOT appointment. We strive to provide a smooth and efficient service for all our customers, and it's clear we fell short in this instance.
I would like to understand more about your situation and the agreement you mentioned when you got the car. Please feel free to reach out to us directly so we can discuss this further and work towards a resolution that meets your expectations.
Your feedback is invaluable in helping us improve our services, and we appreciate your patience and understanding. - Rating 5.0Aug 1, 2025Excellent service looked after us very well explained everything we are happy with the service many thanks.Response from Chapelhouse MG SouthportAug 4, 2025Dear James J.,
Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us at Chapelhouse MG Southport. Our team is dedicated to providing the best service possible, and it’s great to know that we were able to meet your expectations. Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Many thanks once again for your feedback! - Rating 5.0Jul 29, 2025Very goodResponse from Chapelhouse MG SouthportJul 30, 2025Hello Pauline,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a very good experience with us at Chapelhouse MG Southport. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! - Rating 5.0Jul 28, 2025Great thanksResponse from Chapelhouse MG SouthportJul 30, 2025Hello Paul D.,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Chapelhouse MG Southport. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! - Rating 5.0Jul 11, 2025Could not fault what so ever great service all roundResponse from Chapelhouse MG SouthportJul 14, 2025Hello Christopher E.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Chapelhouse MG Southport. Providing excellent service is our top priority, and it’s fantastic to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! - Rating 5.0Jun 10, 2025Excellent very efficient and helpful many thanks Chapelhouse in Warrington.Response from Chapelhouse MG SouthportJun 11, 2025Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse . We hope you'll visit us again soon.
- Rating 5.0Jun 2, 2025Was very goodResponse from Chapelhouse MG SouthportJun 9, 2025Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
- Rating 5.0May 28, 2025Very friendly Very easy to talk to and polite sorted our new car with us with easeResponse from Chapelhouse MG SouthportMay 29, 2025Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
- Rating 1.0Apr 25, 2025Seriously. Still not had a callback to book in after being told SIX TIMES that somebody would call me.
Atrocious service level
I have now forwarded a full copy of my conversation with the Person on chat that contains details of my contacts with yourselves.Response from Chapelhouse MG SouthportApr 28, 2025We’re so sorry to hear about your experience at Chapelhouse Southport. Our goal is to provide quality and efficient service, so we’d appreciate the opportunity to speak further about your experience. Please contact us with more information at: customercaresouthport@chapelhouse.co.uk - Rating 5.0Apr 24, 2025Fast and efficient service. Friendly staff.Response from Chapelhouse MG SouthportApr 25, 2025Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
- Rating 5.0Apr 24, 2025Brilliant professional excellentResponse from Chapelhouse MG SouthportApr 25, 2025Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
- Rating 5.0Apr 16, 2025Cameron has been excellent with us. Really helpful and knowledgeable. Nothing is too much trouble for him , we can’t thank him enoughResponse from Chapelhouse MG SouthportApr 17, 2025Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
- Rating 5.0Apr 15, 2025Cameron at Chapel house Southport was amazing.
I walked into the show room, not really knowing what I wanted or how the scheme worked fully. He was very knowledgeable and took time to explain and answer all questions.
He keeps in touch from the moment I ordered up until I collected the car. He updated me on delivery schedules.
On the day of pick up he took time to sit in the car with me and go through all it's features as well as going over body work with me.
Very good experience from start to finish.Response from Chapelhouse MG SouthportApr 16, 2025Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon. - Rating 5.0Apr 10, 2025First class
Everyone was very professional, helpful and friendly.Response from Chapelhouse MG SouthportApr 11, 2025Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Chapelhouse Southport. We hope you'll visit us again soon.
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the experience your named driver had during their visit. We strive to provide efficient service and clear communication, and it’s clear we fell short in this instance.
Your comments are invaluable in helping us improve, and we are actively looking into ways to enhance our staffing and communication processes to prevent situations like this from happening in the future.
Please feel free to reach out directly if there is anything further you would like to discuss. We appreciate your patience and hope to have the opportunity to serve you better in the future.