Motability Scheme at Pentagon Ford St Helens

4.8
Rating 4.8
(422 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today
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Welcome to Pentagon Ford St Helens

At Pentagon St Helens we are proud multi-award-winning Motability Specialists, being named National Dealer Group of the Year for 2 consecutive years.

To us knowledge is key and with our Motability Specialists having over 50 years combined experience there's nothing they don't know about the Motability Scheme!

Don't take our word for it though below are a few recent customer reviews "Great customer service… very helpful and supportive" "Great service and very knowledgeable" "Very helpful and informative salesman. Great service" "Great customer service when exchanging my mobility car with Paul Martin at St.helens"

Contact Pentagon Ford St Helens on 03303906799 to make an appointment with our Motability Scheme Specialist.

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Contact information

Address
Sherdley Road
St Helens WA9 5AD
GB
Get directions
Phone Number
Call Pentagon Ford St Helens on 0330 390 6799
0330 390 6799
0330 390 6799
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Paul Martin
  • Michael Swords
  • Paul Brosnahan
  • Patrick Walsh
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • David Armstrong
  • Joanne Cross
  • Megan White
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pentagon Ford St Helens

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Pentagon Ford St Helens

  • Rating 5.0
    Brill service as usual, never any issues with ford. Staff are friendly and helpful :)
  • Rating 5.0
    Great experience, very knowledgeable and helpful. Spent time ensuring the vehicle met my needs. Fully explained all the stages of the application process.
    Response from Pentagon Ford St Helens
    Dear Grace,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience at Pentagon Ford St Helens. Our team takes pride in being knowledgeable and helpful, and it's fantastic to know that we were able to meet your needs and guide you through the application process effectively.

    Your kind words and perfect rating truly motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Pentagon Ford St Helens. We look forward to serving you again!

    Best regards,
    Pentagon Ford St Helens Team
  • Rating 5.0
    Everything went as planned. No problems and we got a courtesy car which was a good help
    Response from Pentagon Ford St Helens
    Dear Malcolm,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that everything went as planned and that you found the courtesy car helpful. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Ford St Helens.

    Best regards,
    Pentagon Ford St Helens Team
  • Rating 5.0
    Eamon was really nice and efficient. He dealt with us very nicely explained everything and let my severely autistic son walk around when he needed to.
    Response from Pentagon Ford St Helens
    Hello Isaac,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Eamon at Pentagon Ford St Helens. It's great to know that he was able to assist you efficiently and provide a comfortable environment for your son. We strive to offer the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Pentagon Ford St Helens
  • Rating 5.0
    They were super nice very knowledgeable very 👍
    Response from Pentagon Ford St Helens
    Hello Leslie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team to be super nice and knowledgeable. Your positive feedback and perfect rating mean a lot to us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    Very easy and quick, polite ,everything you would want
    Response from Pentagon Ford St Helens
    Hello Christopher,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found your experience with us to be easy and quick, and that our team was polite and met your expectations. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Pentagon Ford St Helens
  • Rating 5.0
    Excellent service from Eamon.i was very well looked after from ordering to collection.
    Response from Pentagon Ford St Helens
    Dear Jennifer,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience with Eamon and that you felt well looked after from ordering to collection. Your satisfaction is our top priority, and it is rewarding to know that we met your expectations.

    We truly appreciate your 5-star rating and your kind words. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Pentagon Ford St Helens
  • Rating 5.0
    Very helpful and knowledgeable.
    Response from Pentagon Ford St Helens
    Hello Jessica,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team to be helpful and knowledgeable. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Ford St Helens.

    Best regards,
    Pentagon Ford St Helens
  • Rating 5.0
    Vehicle hand over was flawless explained the new car features and functions
    Response from Pentagon Ford St Helens
    Hello John,

    Thank you so much for your wonderful feedback! We're thrilled to hear that the vehicle handover went flawlessly and that the features and functions of your new car were clearly explained. Our team at Pentagon Ford St Helens is dedicated to providing the best service possible, and your positive review is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new vehicle!

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    Excellent service
    Response from Pentagon Ford St Helens
    Hello Bernard,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Pentagon Ford St Helens. Our team is dedicated to providing the best experience possible, and your feedback is a great encouragement to us all.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    Excellent service Mike was an amazing salesman .
    This is our third motability car and by far the best experience in dealing with the ordering and hand over
    Response from Pentagon Ford St Helens
    Hello Carol,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and that Mike made such a positive impression as your salesman. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Ford St Helens.

    Best regards,
    Pentagon Ford St Helens
  • Rating 5.0
    Brilliant
    Response from Pentagon Ford St Helens
    Hi Frances,

    Thank you so much for your brilliant review! We're thrilled to hear that you had a great experience with us at Pentagon Ford St Helens. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    Very polite .very helpful
    Response from Pentagon Ford St Helens
    Hello Julie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very polite and helpful. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Ford St Helens.

    Best regards,
    Pentagon Ford St Helens
  • Rating 5.0
    Eamon in the st Helens branch was absolutely amazing, so chatty, patient and helpful i highly recommend ford.
    Response from Pentagon Ford St Helens
    Hello Emma,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Eamon at our St Helens branch. It's fantastic to know that he was able to provide you with the chatty, patient, and helpful service we strive for. Your recommendation means a lot to us, and we are delighted to have earned your trust and a 5-star rating. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Pentagon Ford St Helens
  • Rating 5.0
    A lot more than expected polite, kept in touch, hand over was more than expected very knowledgable, would recommend dealer
    Response from Pentagon Ford St Helens
    Dear Davina,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience at Pentagon Ford St Helens exceeded your expectations. Our team takes great pride in providing knowledgeable and courteous service, and it's fantastic to know that we were able to meet your needs effectively.

    Your recommendation means a lot to us, and we are grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    Really pleasant, helped with a car thats more suitable for me
    Response from Pentagon Ford St Helens
    Hello Christine,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a pleasant experience and that we could assist you in finding a car that suits your needs perfectly. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Pentagon Ford St Helens.

    Best regards,
    Pentagon Ford St Helens
  • Rating 5.0
    Very polite and understanding, kept me well informed, I would recommend very highly
    Response from Pentagon Ford St Helens
    Hello Ryan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Pentagon Ford St Helens. Our team always strives to provide polite and understanding service, and it's great to know that we kept you well informed throughout your visit. Your high recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    Service was phenomenal but the usual issues with disabled parking.
  • Rating 5.0
    Friendly knowledgeable staff. Straight forward application completed within 20mins of walking into show room. Excellent service
    Response from Pentagon Ford St Helens
    Hello Michelle,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Pentagon Ford St Helens. It's great to know that our staff could assist you efficiently and make the application process smooth and straightforward. Your kind words about our service mean a lot to us, and we're delighted to have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    So helpful and friendly. Answered all questions
    Response from Pentagon Ford St Helens
    Hello Deborah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and friendly, and that all your questions were answered. Providing excellent service is our top priority, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again at Pentagon Ford St Helens.

    Best regards,
    Pentagon Ford St Helens

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