Motability Scheme at Pentagon Ford St Helens

4.8
Rating 4.8
(386 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today
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Welcome to Pentagon Ford St Helens

At Pentagon St Helens we are proud multi-award-winning Motability Specialists, being named National Dealer Group of the Year for 2 consecutive years.

To us knowledge is key and with our Motability Specialists having over 50 years combined experience there's nothing they don't know about the Motability Scheme!

Don't take our word for it though below are a few recent customer reviews "Great customer service… very helpful and supportive" "Great service and very knowledgeable" "Very helpful and informative salesman. Great service" "Great customer service when exchanging my mobility car with Paul Martin at St.helens"

Contact Pentagon Ford St Helens on 03303906799 to make an appointment with our Motability Scheme Specialist.

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Contact information

Address
Sherdley Road
St Helens WA9 5AD
GB
Get directions
Phone Number
Call Pentagon Ford St Helens on 0330 390 6799
0330 390 6799
0330 390 6799
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Paul Martin
  • Michael Swords
  • Paul Brosnahan
  • Patrick Walsh
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • David Armstrong
  • Joanne Cross
  • Megan White
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pentagon Ford St Helens

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Pentagon Ford St Helens

  • Rating 5.0
    Everything i expected brilliant
  • Rating 5.0
    It was perfect from start to finish 🙃
    Response from Pentagon Ford St Helens
    Hello Kya,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was perfect from start to finish. Your satisfaction is our top priority, and it's great to know we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Ford St Helens.

    Best regards,
    Pentagon Ford St Helens Team
  • Rating 5.0
    Excellent customer service by Julie
    Very very helpful and happy to answer my queries
    Thank you
    Response from Pentagon Ford St Helens
    Dear June,

    Thank you so much for taking the time to share your positive experience with us at Pentagon Ford St Helens. We are thrilled to hear that Julie provided you with excellent customer service and was able to assist with all your queries. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Pentagon Ford St Helens
  • Rating 5.0
    Paul has always looked after me and this will be my 2nd car via ford, brilliant aftercare also
    Response from Pentagon Ford St Helens
    Hello Alex,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Paul has consistently provided you with excellent service and that you are enjoying your second car through us. It's fantastic to know that our aftercare has met your expectations as well. We truly appreciate your loyalty and look forward to continuing to assist you with all your mobility needs in the future.

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    Paul was very helpful made the experience so quick and easy, made me feel confident and like I was in control with everything.
    Response from Pentagon Ford St Helens
    Hello Jennifer,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Paul was able to make your experience quick and easy, and that he helped you feel confident and in control. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Ford St Helens.

    Best regards,
    Pentagon Ford St Helens
  • Rating 5.0
    Very knowledgeable and helpful, answered all my queries and great customer service.
    Response from Pentagon Ford St Helens
    Hello Caitlin,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team knowledgeable and helpful, and that all your queries were answered to your satisfaction. Providing great customer service is something we strive for every day, and it's fantastic to know that we met your expectations.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible service to all our customers. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Pentagon Ford St Helens.

    Best regards,
    Pentagon Ford St Helens Team
  • Rating 5.0
    Brilliant guy. Highly recommend.
    Response from Pentagon Ford St Helens
    Hello Cheryl,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a brilliant experience with us at Pentagon Ford St Helens. Your recommendation means a lot to us, and we're delighted to know that our team met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    Very quick service
    Response from Pentagon Ford St Helens
    Hello Lynn,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced quick service during your visit. At Pentagon Ford St Helens, we strive to provide efficient and top-notch service to all our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    Great service
    Response from Pentagon Ford St Helens
    Hello Joanne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received great service at Pentagon Ford St Helens. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    Very helpful and polite
    Response from Pentagon Ford St Helens
    Hello Iris,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful and polite during your visit to Pentagon Ford St Helens. Providing excellent service is our top priority, and your feedback truly means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    V good V Helpful
    Response from Pentagon Ford St Helens
    Hello Denis,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service very good and very helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Ford St Helens.

    Best regards,
    Pentagon Ford St Helens Team
  • Rating 5.0
    Start to finish all done smoothly
    Response from Pentagon Ford St Helens
    Hello Lynda,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us at Pentagon Ford St Helens was smooth from start to finish. Our team is dedicated to providing the best service possible, and your feedback is a great testament to their hard work. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    Great customer focused service, Mike made the whole process easy and understandable.
    Response from Pentagon Ford St Helens
    Hello Victoria,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with us at Pentagon Ford St Helens. Mike will be delighted to know that he made the process easy and understandable for you. Providing customer-focused service is our top priority, and your feedback reaffirms the hard work we put into ensuring our customers are satisfied. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    Good service
    Response from Pentagon Ford St Helens
    Hello Victoria,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received good service during your visit to Pentagon Ford St Helens. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    To each person I spoke with at the motability scheme they were so kind, friendly and really explained the process to every detail. Thank you
    Response from Pentagon Ford St Helens
    Hello Tara,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our team at the Motability Scheme. Our goal is to ensure that every customer feels supported and informed throughout the process, and it's fantastic to know that we met your expectations.

    Your kind words and perfect rating mean a lot to us and motivate us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    Mike was amazing with helping picking the right car and very helpful all the way through it
    Response from Pentagon Ford St Helens
    Hello Elizabeth,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Mike was able to assist you in finding the perfect car and that you found his help invaluable throughout the process. At Pentagon Ford St Helens, we strive to provide exceptional service, and it's fantastic to know that Mike made your experience a positive one. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Pentagon Ford St Helens Team
  • Rating 5.0
    easy to understand excellent service
    Response from Pentagon Ford St Helens
    Hello Kevin,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service easy to understand and excellent. Providing top-notch service is our priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Ford St Helens.

    Best regards,
    Pentagon Ford St Helens
  • Rating 5.0
    Helpful curtius professional
    Response from Pentagon Ford St Helens
    Dear Margaret,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team helpful, courteous, and professional. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Ford St Helens.

    Best regards,
    Pentagon Ford St Helens
  • Rating 5.0
    Brilliant no fuss easy and very good
    Response from Pentagon Ford St Helens
    Hello Iris,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found your experience with us to be brilliant, fuss-free, and easy. Our team at Pentagon Ford St Helens is dedicated to providing excellent service, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Pentagon Ford St Helens
  • Rating 4.0
    Good service so far...
    Response from Pentagon Ford St Helens
    Hello Lucy,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you've had a positive experience with our service at Pentagon Ford St Helens. Your satisfaction is important to us, and we're always striving to provide the best possible service to our customers.

    If there's anything specific you think we could improve on to make your experience even better, please feel free to let us know. We value your input and are committed to ensuring you have a great experience with the Motability Scheme.

    Thanks again for your review, and we look forward to serving you in the future.

    Best regards,
    The Pentagon Ford St Helens Team

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