Motability Scheme at Acorn Kia St Helens

Motability Scheme at Acorn Kia St Helens

4.8
Rating 4.8
(133 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
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Contact information

Address
Jackson Street
St. Helens WA9 1AW
GB
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Phone Number
Call Acorn Kia St Helens on 01744 411777
01744 411777
01744 411777
Website

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Email

salessthelens@acorn-group.co.uk

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Victoria Jones
  • Julie Pilling
  • Jack Smee
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Katy Ashton
  • Kerry Pickering
We recommend calling and booking an appointment before visiting.
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Accessibility features at Acorn Kia St Helens

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Acorn Kia St Helens

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Acorn Kia St Helens can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Acorn Kia St Helens on 01744411777 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Acorn Kia St Helens

  • Rating 5.0
    Excellent... very helpful, all our questions answered with a smile. Thanks Vicki.
    Response from Acorn Kia St Helens
    Hello Anne,
    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Acorn Kia St Helens. Vicki and the rest of our team strive to provide helpful and friendly service, and it's fantastic to know that all your questions were answered with a smile.Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a wonderful day.
    The Acorn Kia St Helens Team
  • Rating 1.0
    The lady that dealt with us was very rude and unprofessional in her customer service and also they never contacted myself when the car was done I had to call them myself
    Response from Acorn Kia St Helens
    Dear Dionne,
    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Acorn Kia St Helens. We strive to provide excellent customer service, and it is clear that we fell short in your case. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up.
    Additionally, I understand the frustration caused by not being informed when your car was ready. We are committed to addressing these issues to ensure they do not happen again.
    Your feedback is invaluable in helping us improve our services, and I would appreciate the opportunity to discuss this matter further with you. Please feel free to contact me directly at your convenience.
    Thank you once again for bringing this to our attention.
    Kind regards,
    Acorn Kia St Helens
  • Rating 5.0
    Julie in the kia dealership was super helpful and friendly. She explained the process and next steps thoroughly and gave realistic expectations.
    Response from Acorn Kia St Helens
    Hello Emma, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Julie at our Kia dealership. It's great to know that she was able to assist you effectively and provide clear explanations throughout the process. We always strive to offer the best service possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, The Acorn Kia St Helens Team
  • Rating 5.0
    Very professional and polite took time out of her day to show me around the car and how it works with all the mod cons would highly recommend them for future reference the Kia team was more than helpful
    Response from Acorn Kia St Helens
    Hello Paul , Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Acorn Kia St Helens. Our team is dedicated to providing professional and courteous service, and it's great to know that you found the demonstration of the car's features helpful. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Feel free to reach out if there is anything additional we can do for you. Take care and enjoy your new car. Have a fantastic day.
    Best regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Vicky was excellent showed me everything very smooth process
    Response from Acorn Kia St Helens
    Hello Norma, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Vicky was able to provide you with an excellent experience and that the process went smoothly. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Acorn Kia St Helens. Take care and enjoy your new car.Have a fantastic day.
    Best regards,
    Acorn Kia St Helens Team
  • Rating 5.0
    She was brilliant.
    Response from Acorn Kia St Helens
    Hello Angela,
    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a brilliant experience with us at Acorn Kia St Helens. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car, Take care and have a fantastic day.
    Best regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Vicki very helpful
    Response from Acorn Kia St Helens
    Hello Chantelle,
    Thank you so much for taking the time to leave us a wonderful review. We're thrilled to hear that Vicki was able to assist you effectively. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Take care and have a fantastic day.
    Best regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Five star service could not help enough would highly recommend the Vicky from the Kia garage in Saint Helens
    Response from Acorn Kia St Helens
    Hello Gemma , Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you received five-star service and that Vicky was able to assist you so well. Your recommendation means a lot to us, and we're delighted to know that you had a positive experience at Acorn Kia St Helens. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
    Best regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Julie at Acorn was very helpful and professional. Whole experience was excellent.
    Response from Acorn Kia St Helens
    Hello Ian,
    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Julie was able to assist you in such a helpful and professional manner. It's wonderful to know that your entire experience at Acorn Kia St Helens was excellent. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future. Take care and enjoy your new car. Happy driving. Have a fantastic day.
    Best regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Great experience.
    Response from Acorn Kia St Helens
    Hello Joshua,

    Thank you so much for taking the time to leave us a review Joshua. We are thrilled to hear that you had a great experience with us at Acorn Kia St Helens. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Jack was very approachable
    Had lots of knowledge
    Friendly and polite
    Very attentive to our son getting his first car
    Response from Acorn Kia St Helens
    Hello Jack
    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Acorn Kia St Helens. It's fantastic to know that you found our team approachable, knowledgeable, friendly, and polite. We are especially pleased that Jack was attentive to your son's needs as he got his first car.
    Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for your kind words.
    Best regards,
    Acorn Kia St Helens Team
  • Rating 5.0
    Excellent dropped off and picked up within a couple of hours
    Response from Acorn Kia St Helens
    Hello Jean, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us and that the drop-off and pick-up process was efficient for you. Your feedback is incredibly valuable to us, and it motivates our team to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to get in touch. Best regards, The Acorn Kia St Helens Team
  • Rating 5.0
    Kia motability at St Helens where amazing so straight forward chose my car they took all my details explained everything to me told me when to expect my car would definitely recommend them
    Response from Acorn Kia St Helens
    Hello Debra Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience with the Motability Scheme at Acorn Kia St Helens. It's fantastic to know that our team was able to make the process straightforward and informative for you. Your recommendation means a lot to us, and we are delighted to have been able to assist you in choosing your car. If you have any further questions or need assistance in the future, please don't hesitate to contact us. Best regards, The Acorn Kia St Helens Team
  • Rating 5.0
    Couldn't be any happier with kia acorn st hellens julie was so nice explained everything to me would highly recommend acorn kia and julie .
    Response from Acorn Kia St Helens
    Hello Geoffrey ,
    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Acorn Kia St Helens. Julie will be delighted to know that her efforts to explain everything clearly made such a great impression on you.
    Your recommendation means a lot to us, and we are grateful for your kind words. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Take care and enjoy your new car, happy driving. Have a fantastic day.
    Warm regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Very productive and positive found them very helpful
    Response from Acorn Kia St Helens
    Hello Paul ,
    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found your experience with us to be both productive and helpful. Our team at Acorn Kia St Helens is dedicated to providing the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
    Best regards,
    The Acorn Kia St Helens Team
  • Rating 3.0
    Lovely staff
    Response from Acorn Kia St Helens
    Hello Sheneece,

    Thank you for taking the time to leave a review for Acorn Kia St Helens. We truly appreciate your feedback and are pleased to hear that you found our staff lovely. Our team strives to provide excellent service, and your comments are invaluable in helping us improve.

    We noticed your rating was 3 out of 5, and we would love to understand how we can enhance your experience further. If you have any specific suggestions or additional feedback, please feel free to reach out to us directly. Your input is important to us as we aim to provide the best possible service to all our customers.

    Thank you once again for your feedback, and we hope to have the opportunity to serve you better in the future.

    Best regards,

    Acorn Kia St Helens Team
  • Rating 5.0
    Vicky Jones from Acorn Kia St Helens was amazing. She is informative, extremely helpful and passionate about her job and working with the public. Recommend 100%
    Response from Acorn Kia St Helens
    Hello Joanne
    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Acorn Kia St Helens. We are thrilled to hear that Vicky provided you with such informative and helpful service. Her passion for her work and dedication to our customers truly shines through, and your kind words will certainly be shared with her.
    We greatly appreciate your recommendation and are delighted to know that we met your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. Take care and have a fantastic day. Thank you once again for your support.
    Best regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Very professional and knowledgeable àbout the product. Nothing was too much trouble.
    Response from Acorn Kia St Helens
    Hello Jean ,
    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team professional and knowledgeable, and that we could assist you without any trouble. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Acorn Kia St Helens.
    Best regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Very helpful made us feel so welcome and lucked after
    Response from Acorn Kia St Helens
    Hello Priya,
    Thank you so much for your wonderful review. We're thrilled to hear that you felt welcomed and well looked after during your visit to Acorn Kia St Helens. Our team strives to provide the best service possible, and your kind words are truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again
    Best regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Vikki was amazing from start to finish she kept in communication woth me throughout the process, answered every random question I asked and honestly was so so helpful.
    Response from Acorn Kia St Helens
    Hello Victoria,
    Thank you so much for taking the time to leave such a wonderful review. e are thrilled to hear about your positive experience with Vikki. It's great to know that she was able to assist you throughout the process and answer all your questions. We strive to provide excellent service, and your feedback is truly appreciated. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
    Best regards,
    The Acorn Kia St Helens Team

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