Motability Scheme at Acorn Kia St Helens

Motability Scheme at Acorn Kia St Helens

4.8
Rating 4.8
(144 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00

Contact information

Address
Jackson Street
St. Helens WA9 1AW
GB
Phone Number
Call Acorn Kia St Helens on 01744 411777
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Victoria Jones
  • Julie Pilling
  • Jack Smee
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Katy Ashton
  • Peter Burgess
We recommend calling and booking an appointment before visiting.
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Accessibility features at Acorn Kia St Helens

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Acorn Kia St Helens

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Acorn Kia St Helens can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Acorn Kia St Helens on 01744411777 to make an appointment with our Motability Scheme specialist.

Reviews at Acorn Kia St Helens

  • Rating 5.0
    Perfect service from Vicky Jones at Kia
    Response from Acorn Kia St Helens
    Hello Jeffrey, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received perfect service from Vicky at Acorn Kia St Helens. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded.
    Your feedback is greatly appreciated and will be shared with Vicky and the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, The Acorn Kia St Helens Team
  • Rating 5.0
    Great experience with Vicky at Kia
    She explained all the details of the Motability Scheme to me.
    She made sure I got the right car for my needs.
    Really enjoying my new car!
    Thank you
    Response from Acorn Kia St Helens
    Hello Linda, thank you so much for taking the time to share your experience with us! We're thrilled to hear that Vicky was able to assist you effectively and ensure you found the perfect car for your needs through the Motability Scheme. Your satisfaction is our top priority, and it's wonderful to know that Vicky's detailed explanations made a positive impact on your experience. We truly appreciate your 5-star rating and your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, The Acorn Kia St Helens Team
  • Rating 5.0
    Julie was fab really helpful and patient
    Explained everything for me and I would definitely recommend her and this company
    Thank you
    Response from Acorn Kia St Helens
    Dear June, thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Julie was able to assist you effectively and that you found her help both patient and informative. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience with our team at Acorn Kia St Helens. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for your kind words and support. Best regards, The Acorn Kia St Helens Team
  • Rating 5.0
    Fast and efficient polite and courteous staff
    Response from Acorn Kia St Helens
    Dear Sandra, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff to be fast, efficient, polite, and courteous. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Acorn Kia St Helens. Best regards, Acorn Kia St Helens Team
  • Rating 5.0
    Vicky was so helpful and lovely and great sales rep from start to finish i wish all sales reps where just like her
    Response from Acorn Kia St Helens
    Dear Gemma, Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Vicky. She truly is an asset to our team, and it’s fantastic to know she provided you with such helpful and lovely service throughout your journey with us. Your kind words and perfect rating mean a lot to us and motivate us to continue delivering exceptional service to all our customers.
    If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back to Acorn Kia St Helens in the future. Warm regards, The Acorn Kia St Helens Team
  • Rating 5.0
    Staff were polite and courteous went above and beyond
    Response from Acorn Kia St Helens
    Dear Sandra, thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that our staff were able to provide you with a polite and courteous experience and that they went above and beyond to assist you. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations.
    At Acorn Kia St Helens, we strive to offer the best service possible, and your kind words motivate us to continue delivering exceptional experiences to all our customers. If there’s anything more we can do for you in the future, please don’t hesitate to contact us. Thank you once again for your support and for choosing the Motability Scheme with us. Warm regards, Acorn Kia St Helens Team
  • Rating 5.0
    Absolutely amazing spoke to Julie from Kia in st Helen’s 100% top customer service
    Response from Acorn Kia St Helens
    Hello Luke, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an amazing experience with Julie at Acorn Kia St Helens. Providing top-notch customer service is our priority, and it's fantastic to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, The Acorn Kia St Helens Team
  • Rating 5.0
    Julie was very helpful and knowledgeable. She was an angel
    Response from Acorn Kia St Helens
    Hello Lesley, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Julie was able to assist you effectively and that you found her to be both helpful and knowledgeable. Your kind words truly mean a lot to us, and we will be sure to pass along your compliments to Julie.
    At Acorn Kia St Helens, we strive to provide the best possible service to all our customers, and it’s always rewarding to know when we’ve succeeded. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you once again for your feedback and for choosing the Motability Scheme with us. Best regards, Acorn Kia St Helens Team
  • Rating 5.0
    The sales lady was friendly and reassuring
    Response from Acorn Kia St Helens
    Dear Dorothea, Thank you so much for taking the time to share your positive experience with us at Acorn Kia St Helens. We are thrilled to hear that our sales lady was able to provide you with friendly and reassuring service. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.
    We strive to offer the best service possible, and your 5-star rating is a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for your kind words. Best regards, The Acorn Kia St Helens Team
  • Rating 5.0
    Vicky is lovely and so helpful
    Response from Acorn Kia St Helens
    Hello Chelsea, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Acorn Kia St Helens. Vicky is indeed a valued member of our team, and we're delighted to know she was able to assist you so effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, The Acorn Kia St Helens Team
  • Rating 5.0
    Julie is so lovely. Fully explained everything and there was no rush at all. Made us feel very comfortable doing this process for the first time. Vehicle is perfect for my son’s needs too, which Julie helped us to choose with us telling her about his needs and what we required.
    Response from Acorn Kia St Helens
    Hello Archie, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Julie was able to assist you so effectively and make the process comfortable for you. It's great to know that the vehicle is a perfect fit for your son's needs. We strive to provide personalised service to all our customers, and your feedback reassures us that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, The Acorn Kia St Helens Team
  • Rating 5.0
    Excellent... very helpful, all our questions answered with a smile. Thanks Vicki.
    Response from Acorn Kia St Helens
    Hello Anne,
    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Acorn Kia St Helens. Vicki and the rest of our team strive to provide helpful and friendly service, and it's fantastic to know that all your questions were answered with a smile.Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a wonderful day.
    The Acorn Kia St Helens Team
  • Rating 1.0
    The lady that dealt with us was very rude and unprofessional in her customer service and also they never contacted myself when the car was done I had to call them myself
    Response from Acorn Kia St Helens
    Dear Dionne,
    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Acorn Kia St Helens. We strive to provide excellent customer service, and it is clear that we fell short in your case. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up.
    Additionally, I understand the frustration caused by not being informed when your car was ready. We are committed to addressing these issues to ensure they do not happen again.
    Your feedback is invaluable in helping us improve our services, and I would appreciate the opportunity to discuss this matter further with you. Please feel free to contact me directly at your convenience.
    Thank you once again for bringing this to our attention.
    Kind regards,
    Acorn Kia St Helens
  • Rating 5.0
    Julie in the kia dealership was super helpful and friendly. She explained the process and next steps thoroughly and gave realistic expectations.
    Response from Acorn Kia St Helens
    Hello Emma, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Julie at our Kia dealership. It's great to know that she was able to assist you effectively and provide clear explanations throughout the process. We always strive to offer the best service possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, The Acorn Kia St Helens Team
  • Rating 5.0
    Very professional and polite took time out of her day to show me around the car and how it works with all the mod cons would highly recommend them for future reference the Kia team was more than helpful
    Response from Acorn Kia St Helens
    Hello Paul , Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Acorn Kia St Helens. Our team is dedicated to providing professional and courteous service, and it's great to know that you found the demonstration of the car's features helpful. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Feel free to reach out if there is anything additional we can do for you. Take care and enjoy your new car. Have a fantastic day.
    Best regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Vicky was excellent showed me everything very smooth process
    Response from Acorn Kia St Helens
    Hello Norma, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Vicky was able to provide you with an excellent experience and that the process went smoothly. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Acorn Kia St Helens. Take care and enjoy your new car.Have a fantastic day.
    Best regards,
    Acorn Kia St Helens Team
  • Rating 5.0
    She was brilliant.
    Response from Acorn Kia St Helens
    Hello Angela,
    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a brilliant experience with us at Acorn Kia St Helens. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car, Take care and have a fantastic day.
    Best regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Vicki very helpful
    Response from Acorn Kia St Helens
    Hello Chantelle,
    Thank you so much for taking the time to leave us a wonderful review. We're thrilled to hear that Vicki was able to assist you effectively. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Take care and have a fantastic day.
    Best regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Five star service could not help enough would highly recommend the Vicky from the Kia garage in Saint Helens
    Response from Acorn Kia St Helens
    Hello Gemma , Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you received five-star service and that Vicky was able to assist you so well. Your recommendation means a lot to us, and we're delighted to know that you had a positive experience at Acorn Kia St Helens. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
    Best regards,
    The Acorn Kia St Helens Team
  • Rating 5.0
    Julie at Acorn was very helpful and professional. Whole experience was excellent.
    Response from Acorn Kia St Helens
    Hello Ian,
    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Julie was able to assist you in such a helpful and professional manner. It's wonderful to know that your entire experience at Acorn Kia St Helens was excellent. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future. Take care and enjoy your new car. Happy driving. Have a fantastic day.
    Best regards,
    The Acorn Kia St Helens Team

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