Motability Scheme at Williams BMW Stockport

4.8
Rating 4.8
(116 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00

Contact information

Address
Kings Reach Business Park
Yew Street
Stockport SK4 2JZ
GB
Phone Number
Call Williams BMW Stockport on 0161 477 5500
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Francesco Martone
  • Nicholas Heaney
  • Luke Todhunter
  • Stephen Fleming
  • Frazer Critchley
  • Neil Tarachand
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 16:00
SundayClosed

Motability service specialists:

  • Andrew Palmer
  • Victoria Anderson
  • Dawn Caudwell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Williams BMW Stockport

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Williams BMW Stockport

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Williams BMW Stockport can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Williams BMW Stockport on 01614775500 to make an appointment with our Motability specialist.

Reviews at Williams BMW Stockport

  • Rating 5.0
    Good
  • Rating 5.0
    Very helpful and understanding staff. Made feel welcome and clear instructions as to what work was carried out on the day
  • Rating 5.0
    Emma was polite, courteous and efficient. I am very satisfied with the service I received.
  • Rating 5.0
    Was very helpful and talk me throughh everything and so friendly
  • Rating 5.0
    Very good customer care
  • Rating 5.0
    Excellent service all the way start to finish
  • Rating 5.0
    Dealt with Nick from start to finish, he was informative and helpful and kept us up to date when the car was delayed. We were made to feel so special when we collected the car on NYE even had the car under a black sheet for the surprise factor. Would recommend Williams BMW 💯
  • Rating 5.0
    Was the best experience I have had with BMW over the past 5 year's. George was courteous, friendly and professional throughout. I can't thank him enough. I consider him to be a credit to the company.
  • Rating 5.0
    Ok
  • Rating 5.0
    Nice staff good service
  • Rating 5.0
    Excellent customer service, Nick who dealt with us was brilliant at every step of the way
  • Rating 2.0
    I arrived at the dealership to find that the disabled spaces were occupied by cars not displaying a blue badge. I then had to park slightly further away which was fine, it was much further than the spaces. I made my way to the entrance and found that the dealership had parked one of their display cars completely blocking the dropped curb! So I had to go a little further to the side, where although the curb wasn’t blocked, there were 3 of their display cars on the pavement which meant I couldn’t get past them as they were close together and next to the building (so couldn’t go around them). Again once I had passed the 3 vehicles there was then a car that had blocked the remainder of the dripped curb which happened to be directly in front of a pillar! So I had to navigate a ramp at an angle between a car and a pillar. I made it to the door and there was a a staff member coming out who kindly opened the door for me, but when telling him about the short trip from my car to said door, he said ‘oh I don’t know’. I then went inside and told reception that I was here, they guided me to the service desk at the end of the building, but I also told them what had happened outside and she replied ‘tell them at the service desk’ so I went down to hand my keys to them so they could start my MOT, I told them about how I got inside the building and although he did offer to move the vehicles, which was pointless as I’d got to where I needed at this point, he again said ‘oh I’m not sure’. I was checked I. And told to wait in the waiting area, I was waiting a few mins and then a man came out and asked for the keys and told me I was quoted £54 for the MOT. I advised him that it’s a motability vehicle to which he had no clue about. I signed the paperwork and proceeded to tell him what had happened whilst I was coming inside. He replied ‘oh I don’t know, I’ve been in a meeting. I don’t know anything.’ This was absolutely ridiculous as by this point I had told 4 different people who had no idea about anything apparently! The rest of the time was fine, I sat down and waited, had a complimentary hot drink and some biscuits. And my car was ready under 2 hours later.
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Everything was great. The staff were very polite and friendly and the
    courtesy car I used was excellent.
  • Rating 3.0
    Everything ok apart from disconnecting mobile phone and not reinstalling which was disappointing and dangerous.
  • Rating 4.0
    Good service but order cancelled n re done due to not manufactured till next year!
  • Rating 5.0
    Staff very helpful, the whole experience was pleasant.
    Thank you!
  • Rating 5.0
    Customer service was amazing frank answered everything I asked. I was nervous about ordering a car he put our mind at ease and made the process as easy as possible
  • Rating 5.0
    Amazing customer service, Frank has been super helpful from start to finish. Kept me updated on development of the car. Talked me through everything when I picked the car up. I have extremely bad anxiety about going new places I’m not familiar with, but Frank was great and made me feel comfortable and it wasn’t as stressful as I thought it might be. Really happy with car and my experience with Bmw Stockport.

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