Motability Scheme at Stoneacre Kia Wallesey

4.9
Rating 4.9
(278 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Welcome to Stoneacre Kia Wallesey

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care

You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre Kia Wallesey on 01516398121 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
65-67 Rowson Street
New Brighton
Wallasey CH45 2NA
GB
Get directions
Phone Number
Call Stoneacre Kia Wallesey on 0151 639 8121
0151 639 8121
0151 639 8121
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Philip Hall
  • Jack Gascoine
  • David Breeze
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Craig Clowes
  • John Davies
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Kia Wallesey

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Kia Wallesey

  • Rating 5.0
    Amazing customer service and also quality service all round
    Response from Stoneacre Kia Wallesey
    Hello Donna,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with our customer service and found our overall service to be of high quality. At Stoneacre Kia Wallasey, we strive to provide the best possible experience for our customers, and your feedback truly means a lot to us. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Excellent
    Response from Stoneacre Kia Wallesey
    Dear Anyah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Stoneacre Kia Wallasey. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    Providing top-notch service and ensuring our customers have a positive experience is our top priority, and your kind words affirm the hard work we put into achieving this. If there’s anything more we can do for you or if you have any further feedback, please don’t hesitate to reach out.

    We look forward to serving you again in the future!

    Best regards,

    Stoneacre Kia Wallasey Team
  • Rating 5.0
    Phil, from the New Brighton branch was more than helpful. Was really welcoming and very thorough going through everything we needed to know. Cant wait to pick our new car up within the next week or so.
    Response from Stoneacre Kia Wallesey
    Hello Jonathan,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Phil at our New Brighton branch. It's great to know that he was welcoming and thorough in providing all the information you needed. We share your excitement about picking up your new car and are here to assist with anything else you might need. If you have any further questions or require assistance, please don't hesitate to reach out. We look forward to seeing you soon!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Picked up car and brought it back.
    Gave all info on service. No issues.
    Response from Stoneacre Kia Wallesey
    Dear Gwendoline,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that your experience with picking up and bringing back your car was smooth and that you received all the necessary information about our service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Kia Wallasey.

    Best regards,

    Stoneacre Kia Wallasey Team
  • Rating 5.0
    Absolutely perfect, couldn't have done better.
    Response from Stoneacre Kia Wallesey
    Hello Jennifer,

    Thank you so much for your wonderful review! We are thrilled to hear that your experience with us was absolutely perfect. Our team at Stoneacre Kia Wallasey is dedicated to providing the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Great attitude to service and friendly staff, great coffee to Thankyou Stoneacre
    Response from Stoneacre Kia Wallesey
    Hello Alison,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our service and found our staff friendly. It's great to know you enjoyed the coffee as well! Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. We look forward to welcoming you back to Stoneacre Kia Wallasey in the future.

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Excellent team. Kept in touch throughout the process
    Response from Stoneacre Kia Wallesey
    Hello Ann,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Stoneacre Kia Wallasey. Keeping in touch with our customers throughout the process is something we strive for, and it's great to know that it made a difference for you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Great staff. Knowledge and helpful
    Response from Stoneacre Kia Wallesey
    Hello Douglas,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff knowledgeable and helpful during your visit. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Stoneacre Kia Wallasey Team
  • Rating 5.0
    Great, helpful, explained everything, thanks
    Response from Stoneacre Kia Wallesey
    Hello Karen,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service great and helpful. It's our priority to ensure everything is clearly explained, and we're glad we could meet your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Very friendly and efficient everything went smoothly and definitely recommend to friends and family
    Response from Stoneacre Kia Wallesey
    Hello Ruby,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our service friendly and efficient. It's fantastic to know that everything went smoothly for you.

    Your recommendation to friends and family means a lot to us, and we truly appreciate your support. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Great from start to finish
    Response from Stoneacre Kia Wallesey
    Hello Jill,

    Thank you so much for taking the time to leave us such a wonderful review! We are happy to hear that your experience with us at Stoneacre Kia Wallasey was great from start to finish.

    Our team is dedicated to providing the best service possible, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    From the start to the finish it was great
    Response from Stoneacre Kia Wallesey
    Hello Jon,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was great from start to finish. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Kia Wallesey.

    Best regards,
    The Motability Scheme Team
  • Rating 4.0
    Very professional helpful and courteous
    Response from Stoneacre Kia Wallesey
    Hello David,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team to be professional, helpful, and courteous during your visit. Your feedback is incredibly valuable to us as we strive to provide the best possible service to our customers. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back to Stoneacre Kia Wallasey in the future.

    Best regards,
    The Motability Scheme Team at Stoneacre Kia Wallasey
  • Rating 5.0
    Great service
    Response from Stoneacre Kia Wallesey
    Hello Grace,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at Stoneacre Kia Wallasey. Our team is dedicated to providing the best possible service to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Great job
    Response from Stoneacre Kia Wallesey
    Hello James,

    Thank you so much for your wonderful review and the perfect 5-star rating! We're thrilled to hear that you had a great experience with us at the Motability Scheme at Stoneacre Kia Wallasey. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stoneacre Kia Wallasey
  • Rating 5.0
    Excellent experience couldn't have been more helpful,as this is all new to us.
    Would highly recommend.
    Response from Stoneacre Kia Wallesey
    Dear Eleanor,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with the Motability Scheme at Stoneacre Kia Wallasey. Our team is dedicated to making the process as smooth and helpful as possible, especially for those who are new to the scheme.

    Your recommendation means a lot to us, and we are delighted to have been able to assist you. If you have any further questions or need any additional support, please don't hesitate to reach out.

    Best regards,

    The Motability Scheme Team at Stoneacre Kia Wallasey
  • Rating 4.0
    N/A
    Response from Stoneacre Kia Wallesey
    Hello Anthony,

    Thank you for taking the time to leave us a review. We're pleased to hear that you had a positive experience with the Motability Scheme at Stoneacre Kia Wallasey. Your feedback is invaluable to us, and we're always striving to improve our services. If there's anything specific you think we could do better, please feel free to let us know. We look forward to welcoming you back in the future.

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Quick efficient and a comfortable wait.with refreshments provided.
    Response from Stoneacre Kia Wallesey
    Dear Alan C.,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you found our service quick and efficient, and that you had a comfortable wait with refreshments provided. At the Motability Scheme at Stoneacre Kia Wallasey, we strive to make every visit as pleasant as possible, and your feedback is truly appreciated.

    If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,

    The Motability Scheme Team at Stoneacre Kia Wallasey
  • Rating 5.0
    Excellent customer service. Easy system, friendly staff, quick service.
    Response from Stoneacre Kia Wallesey
    Dear Julie M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at the Motability Scheme at Stoneacre Kia Wallasey. Our team takes great pride in providing friendly and efficient service, and it's fantastic to know that you found our system easy to use and our staff welcoming.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,

    The Motability Scheme Team at Stoneacre Kia Wallasey
  • Rating 5.0
    Nice area to sit in, tea and coffee freely available, car came back quickly and lovely and clean
    Response from Stoneacre Kia Wallesey
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed our seating area and the complimentary tea and coffee. It's great to know that your car was returned to you quickly and in pristine condition. We strive to provide the best service possible, and your feedback is truly appreciated. If there's anything else we can do for you in the future, please don't hesitate to let us know. We look forward to seeing you again at Stoneacre Kia Wallasey.

    Best regards,
    The Stoneacre Kia Wallasey Team

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