Motability Scheme at Stoneacre Kia Wallesey

4.9
Rating 4.9
(269 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre Kia Wallesey

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care

You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre Kia Wallesey on 01516398121 to make an appointment with our Motability Scheme specialist.

Contact information

Address
65-67 Rowson Street
New Brighton
Wallasey CH45 2NA
GB
Phone Number
Call Stoneacre Kia Wallesey on 0151 639 8121
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Philip Hall
  • Phil Owen
  • Jack Gascoine
  • David Breeze
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Craig Clowes
  • John Davies
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Kia Wallesey

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Kia Wallesey

  • Rating 5.0
    Very friendly and efficient everything went smoothly and definitely recommend to friends and family
    Response from Stoneacre Kia Wallesey
    Hello Ruby,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our service friendly and efficient. It's fantastic to know that everything went smoothly for you.

    Your recommendation to friends and family means a lot to us, and we truly appreciate your support. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Great from start to finish
    Response from Stoneacre Kia Wallesey
    Hello Jill,

    Thank you so much for taking the time to leave us such a wonderful review! We are happy to hear that your experience with us at Stoneacre Kia Wallasey was great from start to finish.

    Our team is dedicated to providing the best service possible, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    From the start to the finish it was great
    Response from Stoneacre Kia Wallesey
    Hello Jon,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was great from start to finish. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Kia Wallesey.

    Best regards,
    The Motability Scheme Team
  • Rating 4.0
    Very professional helpful and courteous
    Response from Stoneacre Kia Wallesey
    Hello David,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team to be professional, helpful, and courteous during your visit. Your feedback is incredibly valuable to us as we strive to provide the best possible service to our customers. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back to Stoneacre Kia Wallasey in the future.

    Best regards,
    The Motability Scheme Team at Stoneacre Kia Wallasey
  • Rating 5.0
    Great service
    Response from Stoneacre Kia Wallesey
    Hello Grace,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at Stoneacre Kia Wallasey. Our team is dedicated to providing the best possible service to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Great job
    Response from Stoneacre Kia Wallesey
    Hello James,

    Thank you so much for your wonderful review and the perfect 5-star rating! We're thrilled to hear that you had a great experience with us at the Motability Scheme at Stoneacre Kia Wallasey. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stoneacre Kia Wallasey
  • Rating 5.0
    Excellent experience couldn't have been more helpful,as this is all new to us.
    Would highly recommend.
    Response from Stoneacre Kia Wallesey
    Dear Eleanor,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with the Motability Scheme at Stoneacre Kia Wallasey. Our team is dedicated to making the process as smooth and helpful as possible, especially for those who are new to the scheme.

    Your recommendation means a lot to us, and we are delighted to have been able to assist you. If you have any further questions or need any additional support, please don't hesitate to reach out.

    Best regards,

    The Motability Scheme Team at Stoneacre Kia Wallasey
  • Rating 4.0
    N/A
    Response from Stoneacre Kia Wallesey
    Hello Anthony,

    Thank you for taking the time to leave us a review. We're pleased to hear that you had a positive experience with the Motability Scheme at Stoneacre Kia Wallasey. Your feedback is invaluable to us, and we're always striving to improve our services. If there's anything specific you think we could do better, please feel free to let us know. We look forward to welcoming you back in the future.

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Quick efficient and a comfortable wait.with refreshments provided.
    Response from Stoneacre Kia Wallesey
    Dear Alan C.,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you found our service quick and efficient, and that you had a comfortable wait with refreshments provided. At the Motability Scheme at Stoneacre Kia Wallasey, we strive to make every visit as pleasant as possible, and your feedback is truly appreciated.

    If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,

    The Motability Scheme Team at Stoneacre Kia Wallasey
  • Rating 5.0
    Excellent customer service. Easy system, friendly staff, quick service.
    Response from Stoneacre Kia Wallesey
    Dear Julie M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at the Motability Scheme at Stoneacre Kia Wallasey. Our team takes great pride in providing friendly and efficient service, and it's fantastic to know that you found our system easy to use and our staff welcoming.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,

    The Motability Scheme Team at Stoneacre Kia Wallasey
  • Rating 5.0
    Nice area to sit in, tea and coffee freely available, car came back quickly and lovely and clean
    Response from Stoneacre Kia Wallesey
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed our seating area and the complimentary tea and coffee. It's great to know that your car was returned to you quickly and in pristine condition. We strive to provide the best service possible, and your feedback is truly appreciated. If there's anything else we can do for you in the future, please don't hesitate to let us know. We look forward to seeing you again at Stoneacre Kia Wallasey.

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Response from Stoneacre Kia Wallesey
    Hello Janette,

    Thank you so much for taking the time to leave us a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us at Stoneacre Kia Wallasey. Your feedback is incredibly valuable to us, and it’s great to know that we could meet your expectations.

    If you have any more comments or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Good
    Response from Stoneacre Kia Wallesey
    Hello Safiyu R.,

    Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with the Motability Scheme at Stoneacre Kia Wallasey. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Really helpful team. I was provided with all the information I needed to choose my car.
    Response from Stoneacre Kia Wallesey
    Hello Ann R.,

    Thank you so much for your wonderful review! We're thrilled to hear that our team was able to provide you with all the information you needed to choose your car. It's our goal to ensure that every customer has a helpful and informative experience. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Very good
    Response from Stoneacre Kia Wallesey
    Hello Linda,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Stoneacre Kia Wallasey. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Very good service
    Response from Stoneacre Kia Wallesey
    Hello Alois N.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received very good service during your visit to Stoneacre Kia Wallasey. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Quick and Easy Handover from Dave who showed me the working of media and car ,
    Keep up the great work
    Response from Stoneacre Kia Wallesey
    Dear Gillian,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a quick and easy handover experience with Dave. It's great to know that he was able to effectively show you the workings of the media and car. Your kind words and encouragement mean a lot to us, and we are committed to maintaining the high standards you experienced. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Very helpful and friendly.
    Brilliant service.
    Response from Stoneacre Kia Wallesey
    Hello Alexander M.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service helpful and friendly. Providing brilliant service is something we strive for every day, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Kia Wallasey.

    Best regards,
    The Motability Scheme Team at Stoneacre Kia Wallasey
  • Rating 5.0
    Lovely experience purchasing our first motobility car
    Response from Stoneacre Kia Wallesey
    Hello Paul O.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first purchase with the Motability Scheme at Stoneacre Kia Wallesey was a lovely one. Our team is dedicated to providing exceptional service, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallesey Team
  • Rating 5.0
    Dave was so good with passing the car over and really funny he’s the best
    Response from Stoneacre Kia Wallesey
    Dear Whitney-leigh L.,

    Thank you so much for your wonderful review! We're thrilled to hear that Dave made your car handover experience enjoyable and memorable with his humor and professionalism. It's always our goal to provide the best service possible, and we're glad that Dave could make your visit a positive one.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at the Motability Scheme at Stoneacre Kia Wallasey. We look forward to serving you again!

    Best regards,

    The Stoneacre Kia Wallasey Team

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