Motability Scheme at Stoneacre Kia Wallesey

4.9
Rating 4.9
(341 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Welcome to Stoneacre Kia Wallesey

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care

You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre Kia Wallesey on 01516398121 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
65-67 Rowson Street
New Brighton
Wallasey CH45 2NA
GB
Get directions
Phone Number
Call Stoneacre Kia Wallesey on 0151 639 8121
0151 639 8121
0151 639 8121
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Philip Hall
  • Jack Gascoine
  • David Breeze
  • Ashley Tully
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Craig Clowes
  • John Davies
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Kia Wallesey

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Kia Wallesey

  • Rating 5.0
    Quick and easy. All staff involved were 11/10 👏🏻
    Response from Stoneacre Kia Wallesey
    Hello Tobias,

    Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that your experience with us was quick and easy, and that our staff exceeded your expectations. Your kind words and perfect rating mean a lot to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Excellent service and staff were very helpful. Thanks Dave at Stoneacre 👍
    Response from Stoneacre Kia Wallesey
    Hello George,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Stoneacre Kia Wallesey. It's fantastic to know that Dave and the rest of our team were able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Kia Wallesey Team
  • Rating 5.0
    Very helpful
    Collected my car and returned it when finished
    Very curtiouse staff
    Response from Stoneacre Kia Wallesey
    Dear Jacqueline,

    Thank you so much for taking the time to share your experience with us at Stoneacre Kia Wallesey. We are thrilled to hear that you found our staff helpful and courteous. It's wonderful to know that the process of collecting and returning your car went smoothly for you.

    Your feedback is greatly appreciated and will be shared with our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Stoneacre Kia Wallesey Team
  • Rating 5.0
    Lovely experience, all questions answered and all details and information given.
    Easy process and test drive, sales advisor was polite and down to earth, made me feel welcome and comfortable.
    Response from Stoneacre Kia Wallesey
    Hello Joel,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a lovely experience at Stoneacre Kia Wallesey and that our sales advisor made you feel welcome and comfortable. It's great to know that all your questions were answered and that you found the process easy and informative.

    Your kind words and perfect rating mean a lot to us, and we're delighted to have been able to assist you. If you have any further questions or need any more assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review, and we look forward to seeing you again!

    Best regards,
    The Stoneacre Kia Wallesey Team
  • Rating 5.0
    I’d rate my experience with the Motability Scheme at Stoneacre Kia Wallasey as excellent. From my first enquiry to collecting the car, the whole process was smooth and straightforward. The team were friendly, professional and really knowledgeable about Motability, explaining everything clearly and answering any questions without making me feel rushed or pressured.

    They helped me find the right car for my needs, kept me updated while I was waiting, and the handover was well organised and stress-free. I’d happily recommend Stoneacre Kia Wallasey to anyone using the Motability Scheme.
    Response from Stoneacre Kia Wallesey
    Dear Lewis,

    Thank you so much for taking the time to share your wonderful feedback about your experience with the Motability Scheme at Stoneacre Kia Wallasey. We are thrilled to hear that you found the entire process smooth and straightforward, from your initial enquiry to collecting your car.

    Our team takes great pride in being friendly, professional, and knowledgeable, and it’s fantastic to know that we were able to meet your expectations. We’re delighted that you felt well-informed and comfortable throughout your journey with us.

    It’s also great to hear that the car we helped you choose suits your needs and that the handover was stress-free. Your recommendation means a lot to us, and we truly appreciate your kind words.

    Thank you once again for your feedback. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out.

    Best regards,
    Stoneacre Kia Wallasey Team
  • Rating 5.0
    Very knowledgeable
    Very helpful
    Very friendly

    Highly recommended
    Thank you David
    Response from Stoneacre Kia Wallesey
    Dear Shirley,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team knowledgeable, helpful, and friendly. Your kind words and high recommendation mean a lot to us, and we are delighted that David was able to assist you effectively.

    At Stoneacre Kia Wallesey, we strive to provide the best service possible, and it’s rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme with us.

    Best regards,

    The Stoneacre Kia Wallesey Team
  • Rating 5.0
    Absolutely a dream not a problem with anything
    Response from Stoneacre Kia Wallesey
    Hello Barry,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Stoneacre Kia Wallesey was a dream and that everything met your expectations. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallesey Team
  • Rating 5.0
    Excellent- David Breeze was friendly, efficient, knowledgeable and made the whole experience seamless.
    Response from Stoneacre Kia Wallesey
    Dear Sandra,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was seamless and that David Breeze was able to assist you in a friendly, efficient, and knowledgeable manner. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    We strive to provide the best service possible, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme at Stoneacre Kia Wallasey.

    Best regards,
    Stoneacre Kia Wallasey
  • Rating 5.0
    Dave was friendly, efficient and professional, easy fast service, thankyou.
    Response from Stoneacre Kia Wallesey
    Dear Lily-mai,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with Dave and that you found our service to be friendly, efficient, and professional. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Kia Wallesey.

    Best regards,

    The Motability Scheme Team at Stoneacre Kia Wallesey
  • Rating 5.0
    Brilliant customer service.
    Response from Stoneacre Kia Wallesey
    Hello Jerzy,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a brilliant experience with our customer service at Stoneacre Kia Wallasey. Our team is dedicated to providing the best service possible, and your feedback is incredibly rewarding. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Jack was very good with my brother who has Downs . He made the experience very easy . His friendly manner is an asset to you team .
    Response from Stoneacre Kia Wallesey
    Hello Malcolm,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Jack was able to make the experience easy and enjoyable for your brother. It's always our goal to provide exceptional service, and we're glad to know that Jack's friendly manner made a positive impact. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Jack and the rest of the team. If there's anything else we can do for you or your brother, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Excellent service 10 out of 10
    Response from Stoneacre Kia Wallesey
    Dear Shaheda,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Stoneacre Kia Wallasey. Your kind words and perfect rating mean a lot to us, and we are delighted to know that we met your expectations.

    Providing top-notch service is our priority, and your feedback encourages us to continue delivering the best for our customers. If there is anything else we can assist you with, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Warm regards,

    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Picked car up from home, did mot and then brought it back for me. Excellent service.
    Response from Stoneacre Kia Wallesey
    Dear Jacqueline,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you were pleased with the service you received, especially the convenience of having your car picked up and returned to your home. Our team at Stoneacre Kia Wallesey is dedicated to providing excellent service, and your feedback is truly appreciated.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Wallesey Team
  • Rating 5.0
    Jack (our motability dealer) dealt with me & my son & was absolutely brilliant went above & beyond!
    Response from Stoneacre Kia Wallesey
    Hello Caiden,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Jack provided you and your son with exceptional service and went above and beyond your expectations. It's always our goal to ensure our customers have a positive experience, and your feedback is truly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Kia Wallasey.

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Excellent company with kindness and great help
    Response from Stoneacre Kia Wallesey
    Hello Andrew,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service to be kind and helpful. At Stoneacre Kia Wallasey, we strive to provide the best support and assistance to all our customers, and your feedback is truly appreciated. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 2.0
    Didn't fix any of the problems we told them about
    Response from Stoneacre Kia Wallesey
    Hello Warwick,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear that your recent experience at Stoneacre Kia Wallesey did not meet your expectations and that the issues you mentioned were not addressed. We strive to provide the best service possible, and it's clear we fell short in this instance.

    Please know that your feedback is important to us, and we would like to make things right. If you could provide more details about the problems you encountered, it would help us address them more effectively. You can reach out to our team directly at your convenience.

    We appreciate your patience and hope to have the opportunity to resolve this matter to your satisfaction.

    Best regards,
    Stoneacre Kia Wallesey Team
  • Rating 5.0
    Amazing very helpful can't be happier
    Response from Stoneacre Kia Wallesey
    Hello Stephen,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Stoneacre Kia Wallasey. Your kind words and perfect rating truly mean a lot to our team. We strive to provide the best service possible, and it's fantastic to know we met your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Excellent
    Response from Stoneacre Kia Wallesey
    Hello Peter,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Stoneacre Kia Wallasey. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Stoneacre Kia Wallasey Team
  • Rating 5.0
    Was all very smooth
    Response from Stoneacre Kia Wallesey
    Hello Geoffrey,

    Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that your experience at Stoneacre Kia Wallesey was smooth and that you were satisfied with our service. Our team is dedicated to providing the best possible experience for our customers, and your positive review is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Stoneacre Kia Wallesey Team
  • Rating 5.0
    The team were extremely helpful, professional and made the whole process simple and stress-free. Everything was clearly explained—from the paperwork and car options to delivery and what the scheme includes. I felt supported throughout and nothing was too much trouble. Overall, an excellent service and I’d highly recommend them.
    Response from Stoneacre Kia Wallesey
    Dear Lewis,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our team to be helpful and professional, and that the process was simple and stress-free for you. It's great to know that everything was clearly explained and that you felt supported throughout your experience with us. Your recommendation means a lot to us, and we are delighted to have provided you with excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Kia Wallasey Team

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