This dealership is temporarily unable to submit any new Motability applications until it meets our training standards.
Motability Scheme at Group 1 Toyota Wirral

Motability Scheme at Group 1 Toyota Wirral

4.9
Rating 4.9
(30 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Docks Link
Wallasey CH44 3EQ
GB
Phone Number
Call Group 1 Toyota Wirral on 0151 637 0001
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Graham Davies
  • Rez Syed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday09:00 - 12:30
SundayClosed

Motability service specialists:

  • James Merritt
  • Jazmine Markl
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Toyota Wirral

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Toyota Wirral

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 Toyota Wirral can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Toyota Wirral on 01516370001 to make an appointment with our Motability Scheme specialist.

Reviews at Group 1 Toyota Wirral

  • Rating 5.0
    Polite professional
  • Rating 5.0
    Staff member who dealt with my car went above and beyond after my car failed mot I could not get home he drove me home while they dealt with issue
    Response from Group 1 Toyota Wirral
    Dear William,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our staff member was able to assist you so effectively after your car failed its MOT. Going above and beyond for our customers is something we strive for, and it's wonderful to know that you felt well taken care of during your visit.

    Your feedback is incredibly valuable to us, and your kind words will certainly be shared with the team. We are committed to providing exceptional service, and your review is a great reminder of why we do what we do.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Team at Group 1 Toyota Wirral Motability Scheme
  • Rating 5.0
    Perfect
    Response from Group 1 Toyota Wirral
    Hello Jeanette,

    Thank you so much for taking the time to leave us a perfect review! We are thrilled to hear that you had a great experience with us at Group 1 Toyota Wirral. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 Toyota Wirral Team
  • Rating 5.0
    Excellent
    Response from Group 1 Toyota Wirral
    Hello Mark,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Group 1 Toyota Wirral. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Above and beyond customer service well done Toyota graham at Wirral was amazing 👍Susan butterworth
    Response from Group 1 Toyota Wirral
    Hello,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience with Graham at Group 1 Toyota Wirral. Providing exceptional customer service is our top priority, and it's fantastic to know that Graham went above and beyond to assist you. Your kind words and perfect rating mean a lot to us and will certainly be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Motability Scheme at Group 1 Toyota Wirral
  • Rating 5.0
    Absolutely excellent service would recommend them highly
    Response from Group 1 Toyota Wirral
    Dear June,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you received excellent service and that you would highly recommend us. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Toyota Wirral.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Graham was very helpful, Great customer service
    Response from Group 1 Toyota Wirral
    Dear Deborah,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great experience with Graham and that his assistance met your expectations. Providing excellent customer service is our top priority, and it's always rewarding to know when we've succeeded.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Toyota Wirral.

    Best regards,
    Group 1 Toyota Wirral Team
  • Rating 5.0
    Great straight forward.rez our cars sales man was just brilliant.
    Response from Group 1 Toyota Wirral
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with us at Group 1 Toyota Wirral. It's fantastic to know that our sales team, especially Rez, was able to assist you brilliantly. We strive to provide straightforward and exceptional service to all our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 Toyota Wirral Team
  • Rating 5.0
    Rez gave absolutely fantastic customer service. I can’t recommend him highly enough.
    Ten out of ten for helping me to decide on my new car and providing my new car.
    Russ
    Response from Group 1 Toyota Wirral
    Hello Russ,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Rez and that he was able to assist you in choosing and providing your new car. Your kind words and high recommendation mean a lot to us and will certainly be shared with Rez and the team.

    We are committed to providing excellent customer service and are delighted to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme at Group 1 Toyota Wirral.

    Best regards,

    Group 1 Toyota Wirral
  • Rating 5.0
    It was really good experience,staff really friendly and very helpful.
    Response from Group 1 Toyota Wirral
    Dear Danielle,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Toyota Wirral. We are thrilled to hear that our staff made a great impression and that you found them to be friendly and helpful. Your feedback is incredibly valuable to us, and we are delighted to know that we could provide you with a 5-star experience. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Excellent customer service nothing was too much trouble
    Response from Group 1 Toyota Wirral
    Hello Sarah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service team at Group 1 Toyota Wirral. Our goal is always to ensure that nothing is too much trouble for our customers, and it’s fantastic to know we met your expectations.

    Your feedback is greatly appreciated and will be shared with the team to continue motivating them to provide top-notch service. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Group 1 Toyota Wirral
  • Rating 5.0
    Rez is excellent. Not pushy and full of sound advice. He explained the scheme to me and fully explained the vehicle I was considering, including a good test drive. I can highly recommend him.
    Response from Group 1 Toyota Wirral
    Hello Russel,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Rez at Group 1 Toyota Wirral. It's great to know that his approach and advice made you feel comfortable and informed throughout the process. We strive to provide the best service possible, and your recommendation means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    I’m always made welcome They sorted me out no problem.Raz who looked after me is a credit to the company.He sorted me 3yrs ago he couldn’t believe how quickly the time came around.I would happily recommend Johnson Toyota for your Motability cars.They are a lovely and friendly company.
    Response from Group 1 Toyota Wirral
    Dear Dorothy,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you felt welcomed and that Raz was able to assist you once again. It's always a pleasure to have you with us, and we're delighted that you would recommend Toyota Wirral for Motability cars. Your kind words about our team and service mean a lot to us. We look forward to continuing to serve you in the future.

    Best regards,
    The Team at Group 1 Toyota Wirral
  • Rating 5.0
    Everything I needed to know. Was explained to me very well. Very very helpful
    Response from Group 1 Toyota Wirral
    Dear Emma,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found the information provided to be clear and helpful. Our team at Group 1 Toyota Wirral is dedicated to ensuring our customers have a positive experience, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    On time . Prompt . The team kept in in the loop at all times , letting me know time team will be finished.
    Response from Group 1 Toyota Wirral
    Dear Shirley,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Group 1 Toyota Wirral. It's great to know that our efforts to keep you informed and provide timely service met your expectations.

    Your feedback is incredibly valuable to us, and we are delighted that we could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Group 1 Toyota Wirral Team
  • Rating 5.0
    Very very customer orientated fantastic
    Response from Group 1 Toyota Wirral
    Hello George,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be very customer-oriented and fantastic. At Group 1 Toyota Wirral, we strive to provide the best experience for our customers, and your feedback is a great testament to our team's efforts. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Very good customer service
    Response from Group 1 Toyota Wirral
    Hello Sarah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good customer service experience with us at Group 1 Toyota Wirral. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Could not have been more informative or helpful, made it a simple and pleasurable experience
    Response from Group 1 Toyota Wirral
    Hello Kenneth,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found your experience with us both informative and pleasurable. Our team at Group 1 Toyota Wirral is dedicated to providing the best service possible, and it’s always rewarding to know when we’ve succeeded. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Great customer service, showed me all the important bits on the new car. Let me drive it round the car park until I got the hang of it. Brilliant service. Thank you.
    Response from Group 1 Toyota Wirral
    Hello Harvey,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team at Group 1 Toyota Wirral. It's fantastic to know that you found the customer service helpful and that you felt comfortable with your new car. We always aim to ensure our customers feel confident and supported, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Really nice guy, very knowledgable about the scheme. He made it a really easy process. Would highly recommend.
    Response from Group 1 Toyota Wirral
    Hello Harvey,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us at Group 1 Toyota Wirral. It's wonderful to know that our team member was able to make the process easy and informative for you. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral

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