Motability Scheme at Group 1 Toyota Wirral

Motability Scheme at Group 1 Toyota Wirral

4.8
Rating 4.8
(10 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Docks Link
Wallasey CH44 3EQ
GB
Phone Number
Call Group 1 Toyota Wirral on 0151 637 0001
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Graham Davies
  • Rez Syed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday09:00 - 12:30
SundayClosed

Motability service specialists:

  • James Merritt
  • Bailey Davies
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Toyota Wirral

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Toyota Wirral

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 Toyota Wirral can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Toyota Wirral on 01516370001 to make an appointment with our Motability Scheme specialist.

Reviews at Group 1 Toyota Wirral

  • Rating 5.0
    Our sales man was very good. Certainly knew all I needed to know. Very efficient with all the paper work. Very clear in his explanations.very persononable and clear in speech and communication. We never felt pressurised from the time we first spoke about a motobility car.
    All in all one couldn't have had a better salesman.
    Response from Group 1 Toyota Wirral
    Dear Lesley,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at Group 1 Toyota Wirral. It's fantastic to know that our salesman was able to provide you with all the information you needed and that you found the process efficient and clear. We strive to ensure our customers feel comfortable and never pressured, so your comments are truly appreciated.

    Your kind words will be shared with the team, and we hope to continue providing you with excellent service in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Warm regards,

    Emma
    Group 1 Toyota Wirral Team
  • Rating 5.0
    My car was picked up for it’s usual service and returned, staff very pleasant.
    Response from Group 1 Toyota Wirral
    Dear Winifride,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Toyota Wirral. We are delighted to hear that you were pleased with the service provided and that our staff made a pleasant impression. Your feedback is incredibly valuable to us, and we are thrilled to have earned a 5-star rating from you.

    If there is anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Emma
    Group 1 Toyota Wirral
  • Rating 5.0
    Very helpful, understanding my needs,professional and good rapure with the client. Felt no pressure into making my decision as to which car I chose.
    Response from Group 1 Toyota Wirral
    Hello Lesley,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our team helpful and professional, and that you felt comfortable and unpressured during your decision-making process. Building a good rapport with our clients is something we strive for, and it's great to know we succeeded in your case.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Group 1 Toyota Wirral.

    Best regards,

    Emma
    Group 1 Toyota Wirral
  • Rating 5.0
    Very natural nature made the experience easy helped with all tec stuff. Told me to ring or call in if i had any issues
    Response from Group 1 Toyota Wirral
    Dear Margaret,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Group 1 Toyota Wirral. It's great to know that our team was able to assist you with the technical aspects and make the process easy and natural for you. We always strive to provide the best service possible and are glad to hear that you felt comfortable reaching out to us with any issues.

    If you have any further questions or need assistance in the future, please don't hesitate to ring or call in. We are here to help!

    Best regards,

    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Absolutely outstanding as standard.
    Response from Group 1 Toyota Wirral
    Hello Susan,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service to be absolutely outstanding. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Team at Group 1 Toyota Wirral Motability Scheme
  • Rating 3.0
    The app still has not been updated with the service done on 7th March. Still showd overdue!
    Response from Group 1 Toyota Wirral
    Hello Stephen,

    Thank you for taking the time to share your feedback with us. We apologise for the inconvenience you've experienced with the app not reflecting the recent service update. We understand how important it is for you to have accurate and timely information.

    Our team would like to look into this issue to ensure that your service details are updated promptly. We appreciate your patience and understanding as we work to resolve this matter.

    Please feel free to reach out to us directly at tellusmore@group1auto.co.uk with your vehicle registration and contact details. We value your feedback and are committed to improving your experience with us.

    Best regards,

    [Your Name]
    Group 1 Toyota Wirral - Motability Scheme Team
  • Rating 5.0
    Great customer service, quick, friendly & attentive staff, updated on progress/completion in timely manner.
    Response from Group 1 Toyota Wirral
    Hello Daniel,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service and that our team was able to assist you quickly and attentively. Keeping our customers updated on progress is something we strive for, and it's fantastic to know we met your expectations. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future!

    Best regards,
    The Group 1 Toyota Wirral Team
  • Rating 5.0
    Very efficient service thank you
    Response from Group 1 Toyota Wirral
    Hello Dennis,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service efficient. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Customer service was excellent staff were so friendly
  • Rating 5.0
    Excellent customer service

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