This dealership is temporarily unable to submit any new Motability applications until it meets our training standards.
Motability Scheme at Group 1 Toyota Wirral

Motability Scheme at Group 1 Toyota Wirral

4.9
Rating 4.9
(25 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Docks Link
Wallasey CH44 3EQ
GB
Get directions
Phone Number
Call Group 1 Toyota Wirral on 0151 637 0001
0151 637 0001
0151 637 0001
Website

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Email

wirraltoyota@group1auto.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Graham Davies
  • Rez Syed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday09:00 - 12:30
SundayClosed

Motability service specialists:

  • James Merritt
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Toyota Wirral

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Toyota Wirral

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Group 1 Toyota Wirral can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Toyota Wirral on 01516370001 to make an appointment with our Motability Scheme specialist.

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Reviews at Group 1 Toyota Wirral

  • Rating 5.0
    Absolutely excellent service would recommend them highly
    Response from Group 1 Toyota Wirral
    Dear June,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you received excellent service and that you would highly recommend us. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Toyota Wirral.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Graham was very helpful, Great customer service
    Response from Group 1 Toyota Wirral
    Dear Deborah,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great experience with Graham and that his assistance met your expectations. Providing excellent customer service is our top priority, and it's always rewarding to know when we've succeeded.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Toyota Wirral.

    Best regards,
    Group 1 Toyota Wirral Team
  • Rating 5.0
    Great straight forward.rez our cars sales man was just brilliant.
    Response from Group 1 Toyota Wirral
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with us at Group 1 Toyota Wirral. It's fantastic to know that our sales team, especially Rez, was able to assist you brilliantly. We strive to provide straightforward and exceptional service to all our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 Toyota Wirral Team
  • Rating 5.0
    Rez gave absolutely fantastic customer service. I can’t recommend him highly enough.
    Ten out of ten for helping me to decide on my new car and providing my new car.
    Russ
    Response from Group 1 Toyota Wirral
    Hello Russ,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Rez and that he was able to assist you in choosing and providing your new car. Your kind words and high recommendation mean a lot to us and will certainly be shared with Rez and the team.

    We are committed to providing excellent customer service and are delighted to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme at Group 1 Toyota Wirral.

    Best regards,

    Group 1 Toyota Wirral
  • Rating 5.0
    It was really good experience,staff really friendly and very helpful.
    Response from Group 1 Toyota Wirral
    Dear Danielle,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Toyota Wirral. We are thrilled to hear that our staff made a great impression and that you found them to be friendly and helpful. Your feedback is incredibly valuable to us, and we are delighted to know that we could provide you with a 5-star experience. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Excellent customer service nothing was too much trouble
    Response from Group 1 Toyota Wirral
    Hello Sarah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service team at Group 1 Toyota Wirral. Our goal is always to ensure that nothing is too much trouble for our customers, and it’s fantastic to know we met your expectations.

    Your feedback is greatly appreciated and will be shared with the team to continue motivating them to provide top-notch service. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Group 1 Toyota Wirral
  • Rating 5.0
    Rez is excellent. Not pushy and full of sound advice. He explained the scheme to me and fully explained the vehicle I was considering, including a good test drive. I can highly recommend him.
    Response from Group 1 Toyota Wirral
    Hello Russel,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Rez at Group 1 Toyota Wirral. It's great to know that his approach and advice made you feel comfortable and informed throughout the process. We strive to provide the best service possible, and your recommendation means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    I’m always made welcome They sorted me out no problem.Raz who looked after me is a credit to the company.He sorted me 3yrs ago he couldn’t believe how quickly the time came around.I would happily recommend Johnson Toyota for your Motability cars.They are a lovely and friendly company.
    Response from Group 1 Toyota Wirral
    Dear Dorothy,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you felt welcomed and that Raz was able to assist you once again. It's always a pleasure to have you with us, and we're delighted that you would recommend Toyota Wirral for Motability cars. Your kind words about our team and service mean a lot to us. We look forward to continuing to serve you in the future.

    Best regards,
    The Team at Group 1 Toyota Wirral
  • Rating 5.0
    Everything I needed to know. Was explained to me very well. Very very helpful
    Response from Group 1 Toyota Wirral
    Dear Emma,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found the information provided to be clear and helpful. Our team at Group 1 Toyota Wirral is dedicated to ensuring our customers have a positive experience, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    On time . Prompt . The team kept in in the loop at all times , letting me know time team will be finished.
    Response from Group 1 Toyota Wirral
    Dear Shirley,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Group 1 Toyota Wirral. It's great to know that our efforts to keep you informed and provide timely service met your expectations.

    Your feedback is incredibly valuable to us, and we are delighted that we could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Group 1 Toyota Wirral Team
  • Rating 5.0
    Very very customer orientated fantastic
    Response from Group 1 Toyota Wirral
    Hello George,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be very customer-oriented and fantastic. At Group 1 Toyota Wirral, we strive to provide the best experience for our customers, and your feedback is a great testament to our team's efforts. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Very good customer service
    Response from Group 1 Toyota Wirral
    Hello Sarah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good customer service experience with us at Group 1 Toyota Wirral. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Could not have been more informative or helpful, made it a simple and pleasurable experience
    Response from Group 1 Toyota Wirral
    Hello Kenneth,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found your experience with us both informative and pleasurable. Our team at Group 1 Toyota Wirral is dedicated to providing the best service possible, and it’s always rewarding to know when we’ve succeeded. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Great customer service, showed me all the important bits on the new car. Let me drive it round the car park until I got the hang of it. Brilliant service. Thank you.
    Response from Group 1 Toyota Wirral
    Hello Harvey,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team at Group 1 Toyota Wirral. It's fantastic to know that you found the customer service helpful and that you felt comfortable with your new car. We always aim to ensure our customers feel confident and supported, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Really nice guy, very knowledgable about the scheme. He made it a really easy process. Would highly recommend.
    Response from Group 1 Toyota Wirral
    Hello Harvey,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us at Group 1 Toyota Wirral. It's wonderful to know that our team member was able to make the process easy and informative for you. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Our sales man was very good. Certainly knew all I needed to know. Very efficient with all the paper work. Very clear in his explanations.very persononable and clear in speech and communication. We never felt pressurised from the time we first spoke about a motobility car.
    All in all one couldn't have had a better salesman.
    Response from Group 1 Toyota Wirral
    Dear Lesley,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at Group 1 Toyota Wirral. It's fantastic to know that our salesman was able to provide you with all the information you needed and that you found the process efficient and clear. We strive to ensure our customers feel comfortable and never pressured, so your comments are truly appreciated.

    Your kind words will be shared with the team, and we hope to continue providing you with excellent service in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Warm regards,

    Emma
    Group 1 Toyota Wirral Team
  • Rating 5.0
    My car was picked up for it’s usual service and returned, staff very pleasant.
    Response from Group 1 Toyota Wirral
    Dear Winifride,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Toyota Wirral. We are delighted to hear that you were pleased with the service provided and that our staff made a pleasant impression. Your feedback is incredibly valuable to us, and we are thrilled to have earned a 5-star rating from you.

    If there is anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Emma
    Group 1 Toyota Wirral
  • Rating 5.0
    Very helpful, understanding my needs,professional and good rapure with the client. Felt no pressure into making my decision as to which car I chose.
    Response from Group 1 Toyota Wirral
    Hello Lesley,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our team helpful and professional, and that you felt comfortable and unpressured during your decision-making process. Building a good rapport with our clients is something we strive for, and it's great to know we succeeded in your case.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Group 1 Toyota Wirral.

    Best regards,

    Emma
    Group 1 Toyota Wirral
  • Rating 5.0
    Very natural nature made the experience easy helped with all tec stuff. Told me to ring or call in if i had any issues
    Response from Group 1 Toyota Wirral
    Dear Margaret,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Group 1 Toyota Wirral. It's great to know that our team was able to assist you with the technical aspects and make the process easy and natural for you. We always strive to provide the best service possible and are glad to hear that you felt comfortable reaching out to us with any issues.

    If you have any further questions or need assistance in the future, please don't hesitate to ring or call in. We are here to help!

    Best regards,

    The Motability Scheme Team at Group 1 Toyota Wirral
  • Rating 5.0
    Absolutely outstanding as standard.
    Response from Group 1 Toyota Wirral
    Hello Susan,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service to be absolutely outstanding. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Team at Group 1 Toyota Wirral Motability Scheme

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