Motability Scheme at Pentagon Ford Warrington

4.8
Rating 4.8
(277 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
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Welcome to Pentagon Ford Warrington

At Pentagon Warrington we are proud multi-award-winning Motability Specialists, being named National Dealer Group of the Year for 2 consecutive years.

Mike Welsh, our Specialist, has been helping Motability customers find there new cars since 2004. He says, "I have seen a lot of positive changes in the industry since back then. The customer experience has improved a lot through a much better awareness, more choice, and a more emphasis on training from both Ford and Motability" he goes on to say "watching a family leave in their new car with huge smiles on their faces, and knowing that you are making a massive difference".

Contact Pentagon Ford Warrington on 03303906799 to make an appointment with our Motability specialist.

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Contact information

Address
Winwick Road
Warrington WA2 7NY
GB
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Phone Number
Call Pentagon Ford Warrington on 0330 390 6799
0330 390 6799
0330 390 6799
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Christopher Jones
  • Paul Garnett
  • Tony Jones
  • Millie Morton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • David Armstrong
  • Elvin Gordon Ford
  • Mark Llewellyn
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pentagon Ford Warrington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Pentagon Ford Warrington

  • Rating 5.0
    Tony was great. Very nice bloke snd very helpful.
  • Rating 5.0
    Tony was amazing and kept me updated the whole time and my delivery was quick and easy. He also explained everything with the car and helped me pick was was best for me and my needs
  • Rating 5.0
    Excellent service
    Response from Pentagon Ford Warrington
    Hello David,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received excellent service at Pentagon Ford Warrington. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Ford Warrington Team
  • Rating 5.0
    Millie was extremely helpful from the very first time when I ordered the car to the handover, and while we were doing the handover she was extremely helpful in every way
    Response from Pentagon Ford Warrington
    Dear Gabrielle,

    Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear that Millie provided you with exceptional service from the moment you ordered your car to the handover. It is our priority to ensure that our customers have a seamless and supportive experience, and your kind words affirm that we are achieving this goal.

    Your satisfaction is incredibly important to us, and we are delighted that Millie was able to assist you in every way during your visit. We will be sure to pass along your compliments to her and the rest of our team.

    Thank you once again for your review and for choosing the Motability Scheme at Pentagon Ford Warrington. We look forward to serving you again in the future.

    Best regards,
    Pentagon Ford Warrington
  • Rating 5.0
    Really great as always
    Response from Pentagon Ford Warrington
    Hello Vivienne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Pentagon Ford Warrington. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Pentagon Ford Warrington Team
  • Rating 5.0
    I'm very happy with the service
    Response from Pentagon Ford Warrington
    Hello Suzanne,

    Thank you so much for taking the time to share your positive experience with us at Pentagon Ford Warrington. We are thrilled to hear that you are very happy with the service you received. Your satisfaction is our top priority, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Pentagon Ford Warrington Team
  • Rating 5.0
    Paul the adviser I seen was amazing and so helpful through the process and id rate his customer service a 10/10
    Response from Pentagon Ford Warrington
    Hello Daniel,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Paul provided you with amazing and helpful service throughout your experience with us. Your kind words and perfect rating mean a lot to our team. We strive to offer the best customer service possible, and it's fantastic to know that Paul met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Pentagon Ford Warrington
  • Rating 5.0
    Chris was fantastic. So reassuring and knowledgeable. He made what can be a very anxiety inducing experience, really easy and pleasant
    Response from Pentagon Ford Warrington
    Hello Sarah,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Chris was able to make your experience with us both easy and pleasant. It's great to know that his reassurance and knowledge helped alleviate any anxiety you might have had. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Chris. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Pentagon Ford Warrington
  • Rating 5.0
    Cris Jones top sales man highly recommended 👌
    Response from Pentagon Ford Warrington
    Hello Richard,

    Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear about your positive experience and your recommendation means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Ford Warrington.

    Best regards,
    Ford Warrington
  • Rating 5.0
    Very professional and and Very friendly.
    Response from Pentagon Ford Warrington
    Hello Susan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Pentagon Ford Warrington to be both professional and friendly. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Pentagon Ford Warrington
  • Rating 5.0
    Fantastic customer service, car dropped off for service and back within 90 minutes
    Response from Pentagon Ford Warrington
    Hello Brett,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fantastic experience with our customer service and that we were able to complete your car service efficiently. Our team at Pentagon Ford Warrington is dedicated to providing top-notch service, and it's great to know we met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Pentagon Ford Warrington Team
  • Rating 3.0
    W
    Window washers still not getting any water.
    Response from Pentagon Ford Warrington
    Dear Barbara,

    Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that your experience with the window washers was not up to your expectations. Your input is invaluable as it helps us identify areas where we can improve our services.

    Please rest assured that we are looking into the issue with the window washers to ensure it is resolved promptly. If there is anything else we can do to assist you, please do not hesitate to reach out.

    Thank you for choosing the Motability Scheme at Pentagon Ford Warrington. We hope to have the opportunity to serve you better in the future.

    Best regards,
    Pentagon Ford Warrington Team
  • Rating 5.0
    Tony made the experience straight forward and stress free, nothing was too much trouble.
    Response from Pentagon Ford Warrington
    Hi Ricky,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Tony made your experience straightforward and stress-free. Our team always strives to go above and beyond for our customers, and it's fantastic to know that nothing was too much trouble during your visit. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Pentagon Ford Warrington
  • Rating 5.0
    Millie was fantastic and kept me informed from start to finish. She answered all my questions and made me feel valued as a customer. Thank you.
    Response from Pentagon Ford Warrington
    Hello Julie,

    Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear that Millie provided you with such an excellent experience and kept you informed throughout the process. It's fantastic to know that she was able to answer all your questions and make you feel valued as a customer.

    Your satisfaction is incredibly important to us, and your kind words are a great encouragement to Millie and the entire team here at Pentagon Ford Warrington. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme with us.

    Best regards,
    Pentagon Ford Warrington Team
  • Rating 5.0
    Very professional and polite he put me at ease throughout the appointment especially when he took me to see if I could get in and out of the car I usually get embarrassed people watching me get in and out explained the car very well
    Response from Pentagon Ford Warrington
    Dear Julie,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you felt at ease during your appointment and that our team was able to assist you in such a professional and polite manner. It's wonderful to know that you felt comfortable and well-informed about the car. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Pentagon Ford Warrington
  • Rating 5.0
    Paul (Ford Motability person), was extremely professional and is a total credit to Ford and motability themselves.
    Response from Pentagon Ford Warrington
    Hello Lee,

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Paul provided you with such professional service and made a great impression. Your feedback is incredibly valuable, and it’s wonderful to know that Paul is a credit to both Ford and the Motability Scheme. We strive to offer the best service possible, and your kind words are a testament to our efforts. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Pentagon Ford Warrington Team
  • Rating 5.0
    Chris Jones was brilliant. He was knowledgeable and listened closely to my answers to his questions - I felt looked after
    Response from Pentagon Ford Warrington
    Dear Shelagh,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Chris Jones. It's great to know that his knowledge and attentive service made you feel well looked after. We strive to provide the best possible service to all our customers, and your kind words are truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Pentagon Ford Warrington
  • Rating 5.0
    First class service very helpful 👌
    Response from Pentagon Ford Warrington
    Hello Patrick,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class service and found our team to be very helpful. Your feedback is incredibly important to us, and it’s great to know that we are meeting your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Pentagon Ford Warrington
  • Rating 5.0
    Tony was lovely. Couldn’t fault him. X
    Response from Pentagon Ford Warrington
    Hello Kelly,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Tony provided you with excellent service and that you had a positive experience with us at Pentagon Ford Warrington. Your feedback is greatly appreciated and will be shared with Tony and the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Pentagon Ford Warrington Team
  • Rating 5.0
    Tony at Warrington branch was very friendly and made my experience very easy.
    Response from Pentagon Ford Warrington
    Hello Sylvia,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Tony was able to make your visit to the Warrington branch a pleasant and easy one. Providing friendly and helpful service is something we strive for, and it's wonderful to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with Tony and the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Pentagon Ford Warrington

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