Motability Scheme at Pentagon Ford Warrington

4.8
Rating 4.8
(244 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
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Welcome to Pentagon Ford Warrington

At Pentagon Warrington we are proud multi-award-winning Motability Specialists, being named National Dealer Group of the Year for 2 consecutive years.

Mike Welsh, our Specialist, has been helping Motability customers find there new cars since 2004. He says, "I have seen a lot of positive changes in the industry since back then. The customer experience has improved a lot through a much better awareness, more choice, and a more emphasis on training from both Ford and Motability" he goes on to say "watching a family leave in their new car with huge smiles on their faces, and knowing that you are making a massive difference".

Contact Pentagon Ford Warrington on 03303906799 to make an appointment with our Motability specialist.

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Contact information

Address
Winwick Road
Warrington WA2 7NY
GB
Get directions
Phone Number
Call Pentagon Ford Warrington on 0330 390 6799
0330 390 6799
0330 390 6799
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Paul Garnett
  • Tony Jones
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • David Armstrong
  • Elvin Gordon Ford
  • Mark Llewellyn
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pentagon Ford Warrington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Pentagon Ford Warrington

  • Rating 5.0
    Paul from pentagon Ford Widnes was great and helped explain everything and the process as it had been around five years since my last lease.
    Response from Pentagon Ford Warrington
    Hello Simone,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Paul was able to assist you effectively and make the process clear, especially after a five-year gap since your last lease. Your satisfaction is our top priority, and it's great to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Pentagon Ford Warrington
  • Rating 5.0
    Excellent service friendly Staff from pick up to dropping off
    Response from Pentagon Ford Warrington
    Hello Christopher P.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our team at Pentagon Ford Warrington. Our staff takes great pride in providing friendly and efficient service, and it’s fantastic to know that this was reflected in your visit from pick up to drop off.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Pentagon Ford Warrington Team
  • Rating 1.0
    Awful, would never use again, if I could give zero rating I would.
    I had car booked in for almost 2 months for an oil change as per car requesting it, despite having a service with yourselves in October. I was told by st.helens & Warrington branches that if car is saying it needs oil, it's because it does & it wasn't just a case of dipping oil & resetting car. On the day of appointment & 1hr prior, I got a call to say there was no courtesy car as booked months beforehand, I was told we could rebook, sit & wait or go in & someone could reset the car as it prob doesn't need oil! They knew the day before that there was no courtesy car & waited till an HR before to tell, knowing I had school runs etc to do, I sat & waited for car in the end as it needed to be done & I wasn't happy driving car with more or less no oil. I got car back & was told they had serviced it & during service they have documented that I need to replace 3/4 tyres as barely road legal & red warning & 1/4 tyres had an amber warning & would need replacing soon!!! Not only to did I not request a service, I doubt very much that a service was done, as I had the car back in an HR & 20 mins, also I had all 4 tyres replaced In February by quick fit, so I knew that was complete bubbles saying I need new tyres, when I left ford I went straight to Kwik fit & showed them the service report, the guy agreed to check all my tyres & was astounded yourselves had said they needed replacing, you can clearly tell by looking at the tyres that they are new, the guy confirmed they were more than double the minimum legal requirement. So I think you mechanic needs a refresher course on tyres & servicing. It was clearly not a computer error or mistake as each of the 4 tyres had different numbers typed in.
    Response from Pentagon Ford Warrington
    Dear Tyler,

    Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about your recent experience at Pentagon Ford Warrington. We strive to provide excellent service to all our customers, and it's clear we fell short in your case.

    I would appreciate the opportunity to learn more about what went wrong and how we can make it right. Your feedback is invaluable in helping us improve our services. Please feel free to reach out to me directly at your convenience.

    Thank you again for your feedback, and I hope we can resolve this matter to your satisfaction.

    Best regards,

    [Your Name]
    [Your Position]
    Pentagon Ford Warrington
  • Rating 5.0
    Picked car up and brought back promptly. Very polite
    Response from Pentagon Ford Warrington
    Dear Beverley T.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you were pleased with the prompt service and the politeness of our team at Pentagon Ford Warrington. Your satisfaction is our top priority, and it’s great to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Pentagon Ford Warrington
  • Rating 5.0
    Great expereance again
    Staff so helpful and explained every step clearly
    Response from Pentagon Ford Warrington
    Hello Derek,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great experience with us again at Pentagon Ford Warrington. Our team is dedicated to providing clear and helpful service, and it's fantastic to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. We look forward to welcoming you back in the future.

    Best regards,
    The Pentagon Ford Warrington Team
  • Rating 5.0
    Very helpful
    Response from Pentagon Ford Warrington
    Hello Carol,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. At Pentagon Ford Warrington, we strive to provide the best experience possible for our customers, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Pentagon Ford Warrington
  • Rating 5.0
    Very easy, quick, effecient and friendly service.
    Response from Pentagon Ford Warrington
    Hello Kelly D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service easy, quick, efficient, and friendly. Providing a positive experience for our customers is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Ford Warrington.

    Best regards,
    The Motability Scheme Team at Pentagon Ford Warrington
  • Rating 5.0
    Tony was efficient friendly and could not have been more knowledgeable or helpful
    Response from Pentagon Ford Warrington
    Thanks for the great review Tony. We're really pleased to hear Tony was helpful and efficient on your visit. We look forward to seeing you again in the future. ^CB
  • Rating 5.0
    Excellent customer serviceservice
    Very professional & Helpful
    Response from Pentagon Ford Warrington
    Dear Joanne K.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our customer service to be excellent and our team professional and helpful. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations.

    At Pentagon Ford Warrington, we strive to provide the best possible experience for all our customers, and your kind words are a testament to the hard work and dedication of our team. We look forward to serving you again in the future.

    Best regards,

    Pentagon Ford Warrington Team
  • Rating 5.0
    Car picked up serviced washed and delivered
    Response from Pentagon Ford Warrington
    Hello Jack,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you were pleased with the service you received, including the pick-up, servicing, wash, and delivery of your car. Our team at Pentagon Ford Warrington is dedicated to providing top-notch service, and it's wonderful to know we met your expectations.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Ford Warrington Team
  • Rating 5.0
    F
    Response from Pentagon Ford Warrington
    Hello Francesca G.,

    Thank you so much for taking the time to leave us a fantastic 5-star review! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Ford Warrington Team
  • Rating 5.0
    Excellent service. Friendly and helpful staff and quick service.
    Response from Pentagon Ford Warrington
    Hello Joanne,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with our team at Pentagon Ford Warrington. Our staff strives to provide friendly and helpful service, and it's great to know that we met your expectations.

    Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    We look forward to seeing you again soon!

    Best regards,
    The Pentagon Ford Warrington Team
  • Rating 5.0
    Really good very quick with the car very quick process
    Response from Pentagon Ford Warrington
    Hi Adam,

    Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience and that our team was able to assist you quickly with your car. Your satisfaction is important to us, and we're always here to help with any future needs you may have. If there's anything specific we can do to improve your experience further, please feel free to let us know.

    Best regards,
    The Motability Scheme Team at Pentagon Ford Warrington
  • Rating 5.0
    Fantastic service
    Response from Pentagon Ford Warrington
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Paul was very helpful and charming no problem at all
    Response from Pentagon Ford Warrington
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Paul was brilliant nothing was too much trouble.
    Response from Pentagon Ford Warrington
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very quick easy to do Paul was great with us
    Response from Pentagon Ford Warrington
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Great.Picked up,returned.Good service.
    Response from Pentagon Ford Warrington
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very very helpful and friendly and very good service
    Response from Pentagon Ford Warrington
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Our experience of ordering our new car went very smoothly with everything being explained to us.
    Response from Pentagon Ford Warrington
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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