Motability Scheme at Vertu Ford Wigan

4.8
Rating 4.8
(304 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Wigan

Motability Scheme at Vertu Ford Wigan{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Wigan can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Wigan on 03445586339 to make an appointment with our Motability specialist.

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Contact information

Address
Challenge Way
Martland Park
Wigan WN5 0LD
GB
Get directions
Phone Number
Call Vertu Ford Wigan on 0344 558 6339
0344 558 6339
0344 558 6339
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ryan Parkinson
  • Damian Hart
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Sheila Gilbert
  • Tim Bettison
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Wigan

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Wigan

  • Rating 5.0
    Very friendly and helpful, made the whole process easy and did not feel pressured or rushed.
    Response from Vertu Ford Wigan
    Dear Deborah D.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team friendly and helpful, and that your experience with us was easy and pressure-free. Our goal is always to provide a welcoming and supportive environment for our customers, and your feedback reassures us that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Wigan.

    Best regards,
    Matthew
  • Rating 4.0
    Service was great but not to happy as did not was my car.
    Response from Vertu Ford Wigan
    Dear Elaine,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our service great. However, we apologize for not meeting your expectations regarding the car wash. Your satisfaction is important to us, and we appreciate your input as it helps us improve our services. Please feel free to reach out if there's anything else we can do for you. We hope to have the opportunity to serve you better in the future.

    Best regards,
    Dean
  • Rating 5.0
    My experience of changing my daughters mobility car was seamless, no stress whatsoever and her car was changed on time
    Response from Vertu Ford Wigan
    Hello Nicola M.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that the process of changing your daughter's mobility car was seamless and stress-free. It's wonderful to know that everything went smoothly and on time. Your feedback is greatly appreciated and will be shared with our team to ensure we continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Matthew
  • Rating 5.0
    very good and nice service
    Response from Vertu Ford Wigan
    Hello Jacqueline,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with our service at Vertu Ford Wigan. Our team is dedicated to providing the best possible service to our customers, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Keith
  • Rating 5.0
    Absolutely first class customer service from Jordan at Vertu motors in Wigan..
    Response from Vertu Ford Wigan
    Dear Judith

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you received first-class customer service from Jordan at Vertu Ford Wigan. Providing exceptional service is our top priority, and it’s always rewarding to know when we’ve succeeded. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering the best experience possible. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Vertu Ford Wigan Team
  • Rating 5.0
    Ryan Parkinson was friendly, approachable and informative. He explained everything to me fully and gave me a full demonstration before I drove away in my beautiful new car. He was professional from start to finish
    Response from Vertu Ford Wigan
    Dear Anne

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Ryan Parkinson at Vertu Ford Wigan. It's fantastic to know that Ryan was able to provide you with the friendly, approachable, and informative service you deserve. We are delighted that you felt fully informed and confident before driving away in your beautiful new car.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Ryan. We are committed to providing exceptional service to all our customers, and your feedback reassures us that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope you enjoy every moment with your new car!

    Warm regards,

    Dean
  • Rating 5.0
    Good
    Response from Vertu Ford Wigan
    Hello Terence,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Vertu Ford Wigan. Your feedback is incredibly valuable, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Brilliant service by Jordan
    Response from Vertu Ford Wigan
    Dear Philip W.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received brilliant service from Jordan. At Vertu Ford Wigan, we strive to provide exceptional service to all our customers, and it's great to know that Jordan met your expectations.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Ford Wigan.

    Best regards,

    Liza.
  • Rating 5.0
    .really good, everything was explained and all questions answered
    Response from Vertu Ford Wigan
    Hello Gordon

    Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with us at Vertu Ford Wigan. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Excellent.
    Response from Vertu Ford Wigan
    Dear Beryl B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Ford Wigan. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Help us all the way. And good staff as well . Where well happy with the car
    Response from Vertu Ford Wigan
    Hello William,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are happy with your car and that our team was able to assist you throughout the process. Providing excellent service is our top priority, and it's always rewarding to know that our efforts have made a positive impact. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    Jordan at fords was brilliant from start to finish
    Response from Vertu Ford Wigan
    Hello Brian,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Jordan provided you with brilliant service from start to finish. Your feedback is incredibly valuable to us, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Excellent service
    Response from Vertu Ford Wigan
    Hello Kieron,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vertu Ford Wigan. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Excellent
    Response from Vertu Ford Wigan
    Hello Callum,

    Thank you for your fantastic review! We're delighted to hear you had a great experience at Vertu Ford Wigan. Your feedback inspires our team to keep providing excellent service. If you have any questions or need assistance, feel free to reach out. We look forward to serving you again!

    Best,
    Kerry
  • Rating 5.0
    Great service from start to finish. Pleasant lady x Has time to chat and ask if I was ok. Sorted my Curtesy car without any problems.
    Response from Vertu Ford Wigan
    Hello John

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service from start to finish. Our team strives to provide the best possible service, and it's always rewarding to know when we've succeeded. We will be sure to pass on your kind words to the team member who assisted you.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Wigan.

    Best regards,
    Dean
  • Rating 5.0
    Very helpful and professional a great help ..
    Response from Vertu Ford Wigan
    Hello Donna
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and professional. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Wigan.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Wigan
  • Rating 5.0
    Excellent service
    Response from Vertu Ford Wigan
    Hello Terence,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vertu Ford Wigan. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Vertu Ford Wigan Team
  • Rating 5.0
    Everything was explained and any questions was answered
    Response from Vertu Ford Wigan
    Hello Gordon
    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that everything was explained clearly and that all your questions were answered during your visit. Providing excellent service and ensuring our customers feel informed and supported is our top priority.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Wigan.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Wigan
  • Rating 5.0
    Ryan parkinson was brilliant with us went through everything from start to finish definitely a 10 out of 10.
    S roscoe
    Response from Vertu Ford Wigan
    Dear Stephanie,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Ryan Parkinson provided you with such a positive experience from start to finish. Your kind words and perfect rating of 10 out of 10 truly mean a lot to us. At Vertu Ford Wigan, we strive to offer exceptional service, and it’s fantastic to know that Ryan met your expectations. Kind regards, Selina

  • Rating 5.0
    The staff were very helpful and friendly making sure that I was happy with the car
    Response from Vertu Ford Wigan
    Hello Iain,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that our staff were able to assist you in a helpful and friendly manner, ensuring your satisfaction with your car. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards,
    Matthew

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