Motability Scheme at Bristol Street Motors Ford Wigan

4.8
Rating 4.8
(226 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today

Welcome to Bristol Street Motors Ford Wigan

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford Wigan can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford Wigan on 03445586339 to make an appointment with our Motability specialist.

Contact information

Address
Challenge Way
Martland Park
Wigan WN5 0LD
GB
Phone Number
Call Bristol Street Motors Ford Wigan on 0344 558 6339
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ryan Parkinson
  • Damian Hart
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Sheila Gilbert
  • Tim Bettison
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford Wigan

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford Wigan

  • Rating 5.0
    Process is simple, quick and professional.
    Response from Bristol Street Motors Ford Wigan
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Liza.
  • Rating 5.0
    Damian the motability representative was professional, overly helpful in that he goes above and beyond for you as a customer and isn't in a rush to get rid of you, he truly is a credit to the dealership.
    Response from Bristol Street Motors Ford Wigan
    Hi Mark, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Damian. Many thanks, Keith
  • Rating 5.0
    They where very accommodating.explained everything.good service.
    Response from Bristol Street Motors Ford Wigan
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Brilliant from start to when collecting the car. Very helpful,full of information and very friendly
    Response from Bristol Street Motors Ford Wigan
    Hi Lindsey, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Damien was very friendly helpful and courteous explained everything
    Response from Bristol Street Motors Ford Wigan
    Thank you so much for your kind words! We are so happy to hear that Damien was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Very good the best thank you
    Response from Bristol Street Motors Ford Wigan
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Everything was done very professionally and the video showing the condition of my car is always very helpful

    Brilliant job 👍🏻

    Thank you

    Paul
    Response from Bristol Street Motors Ford Wigan
    Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 1.0
    Difficulty parking
    Lack of customer service
    No greeting , no eye contact , no acknowledgement , impersonal

    Contacted 10minutes before closing to advise it was ready. Then told BUT we close in ten minutes. Impossible to recollect at that time on foot.
    Not contacted with progress throughout the day.
    Enquired if all work completed and was assured it was. Arranged to collect the following morning when care support workers on shift with daughter (daughters wheekchair van)

    Work not finished
    Had to wait for a replacement rear wiper blade


    Further 5miles on clock
    Advisor states shouldn’t have had road test as only in for service. Technician couldn’t remember if it was done or not. Not documented on paperwork .ruby was to check cctv

    Sent email - to service manager and general manager already : CC in email above
    Response from Bristol Street Motors Ford Wigan
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with registration we can certainly have this looked into further for you. Please quote ref YTEW0403 Kind regards ,Dawn
  • Rating 5.0
    Excellent service great staff
    Response from Bristol Street Motors Ford Wigan
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Fantastic
    Response from Bristol Street Motors Ford Wigan
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    10/10 Damian is a start helped us sort eveyrtbing would 100 peecent recomend ford dealership and ask for Damian best at what he does very good
    Response from Bristol Street Motors Ford Wigan
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Always well looked after
    Response from Bristol Street Motors Ford Wigan
    Hi Edward, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent. They were so helpful.
    Response from Bristol Street Motors Ford Wigan
    Hi Pieter Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Damien was very friendly and explained everything to me
    Response from Bristol Street Motors Ford Wigan
    Hi Christopher, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    Friendly and informative service who also collected and delivered my vehicle which is most appreciated
    Response from Bristol Street Motors Ford Wigan
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Damian was excellent from start to finish explained everything lovely
    Response from Bristol Street Motors Ford Wigan
    Hi Joshua, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    It was such a lovely experience
    Greeted by a lovely lady who offered us a seat an a warm drink
    Then the very lovely gent who helped me pick the car was so helpful.. detailed an got me the best car to suit mine an my children’s needs
    Thank you so much
    Response from Bristol Street Motors Ford Wigan
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Good communication very professional
    Response from Bristol Street Motors Ford Wigan
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Fast 1st class service, kept well Informed of the progress by very friendly staff.
    Response from Bristol Street Motors Ford Wigan
    Hi Liam. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    Very helpful
    Response from Bristol Street Motors Ford Wigan
    Good afternoon Lewis. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.

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