Motability Scheme at Vertu Ford Wigan

4.8
Rating 4.8
(327 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Wigan

Motability Scheme at Vertu Ford Wigan{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Wigan can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Wigan on 03445586339 to make an appointment with our Motability specialist.

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Contact information

Address
Challenge Way
Martland Park
Wigan WN5 0LD
GB
Get directions
Phone Number
Call Vertu Ford Wigan on 0344 558 6339
0344 558 6339
0344 558 6339
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ryan Parkinson
  • Damian Hart
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Sheila Gilbert
  • Tim Bettison
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Wigan

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Wigan

  • Rating 5.0
    Everything was explained in detail, very friendly
    Response from Vertu Ford Wigan
    Hello Tracey,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our explanations detailed and our team friendly. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Wigan.

    Best regards,
    Liza
  • Rating 5.0
    Excellent customer service nothing too much trouble thank you
    Response from Vertu Ford Wigan
    Hello Megan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent customer service during your visit to Vertu Ford Wigan. Our team always strives to go above and beyond for our customers, and it's fantastic to know that we were able to meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Great service great experience.
    Response from Vertu Ford Wigan
    Hello Mary-elizabeth H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at Vertu Ford Wigan. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Fantastic and very helpful would recommend
    Response from Vertu Ford Wigan
    Hello Gillian,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service fantastic and helpful. Your recommendation means a lot to us and motivates our team to continue providing the best possible experience for our customers. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza
  • Rating 5.0
    Very helpful, straight forward service
    Response from Vertu Ford Wigan
    Hello Suzanne W.,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our service very helpful and straightforward. At Vertu Ford Wigan, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Jordan Lees was professional,friendly, and informative, can’t speak highly enough of this young man….Thankyou
    Response from Vertu Ford Wigan
    Hello Paul

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with Jordan Lees. It's fantastic to know that his professionalism, friendliness, and informative approach made a great impression on you. Your kind words mean a lot to us and will surely be shared with Jordan and the team. We look forward to welcoming you back to Vertu Ford Wigan in the future.

    Best regards,
    Dean
  • Rating 5.0
    Very good happy with the service I received
    Response from Vertu Ford Wigan
    Hello Frederick,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you are happy with the service you received at Vertu Ford Wigan. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Great guy and knowledgeable
    Response from Vertu Ford Wigan
    Hello Jessica,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience at Vertu Ford Wigan and that our team member was able to assist you with their knowledge and expertise. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very accommodating
    Response from Vertu Ford Wigan
    Hello Lisa

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very accommodating. At Vertu Ford Wigan, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards
    Dean
  • Rating 5.0
    Very informative and talked through the process in full. An excellent experience
    Response from Vertu Ford Wigan
    Dear Megan T.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Ford Wigan. Our team is dedicated to providing informative and comprehensive service, and it’s fantastic to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Vertu Ford Wigan Team
    Danielle
  • Rating 5.0
    They was really nice explained everything
    Response from Vertu Ford Wigan
    Dear Margaret,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Ford Wigan. Our team always strives to provide clear and helpful explanations, and it’s great to know that we met your expectations. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    Kerry
  • Rating 5.0
    excellent service with jordan
    Response from Vertu Ford Wigan
    Hello Craig
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service from Jordan. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Wigan
  • Rating 5.0
    Jordan was very patient with me and very helpful. Made it all run smoothly. A very pleasant young man who was knowledgable. Great experience.
    Response from Vertu Ford Wigan
    Dear Janet,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience with Jordan at Vertu Ford Wigan. It's fantastic to know that his patience and knowledge made the process smooth and enjoyable for you. We strive to provide the best service possible, and your kind words are truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Kerry
  • Rating 5.0
    5*
    Response from Vertu Ford Wigan
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
  • Rating 3.0
    Didn't fix my problems and the courtesy car was filthy with unwrapped chicken thighs and some rubbish left in the car not the first time a courtesy car has been dirty upon collection.
    Response from Vertu Ford Wigan
    Good morning. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3LM0709 Kind regards, Dean
  • Rating 5.0
    All done on time
    Response from Vertu Ford Wigan
    Hello Jon,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that everything was completed on time and that you had a positive experience with us at Vertu Ford Wigan. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Kerry
  • Rating 5.0
    Very helpful, explained everything, polite, no messing around but also didn’t pressure decisions. - Jordan in Ford Wigan
    Response from Vertu Ford Wigan
    Hello Courtney H.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Jordan was able to assist you effectively and that you felt comfortable and informed throughout your visit. At Vertu Ford Wigan, we strive to provide a helpful and pressure-free experience for all our customers, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Jordan was very professional, friendly and informative. He kept me updated every step of the way. He was exceptionally patient when I spent way too long procrastinating between two colours! He made the whole experience seamless, stress free and enjoyable! Thank you Jordan!
    Response from Vertu Ford Wigan
    Dear Deborah

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Jordan at Vertu Ford Wigan. It's great to know that he was able to provide you with professional, friendly, and informative service, making your experience seamless and enjoyable. We understand how important it is to feel comfortable and supported during the decision-making process, and we're glad Jordan could assist you with patience and care. Your kind words and perfect rating mean a lot to us, and we will be sure to pass them along to Jordan. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing the Motability Scheme with us!

    Best regards,
    Dean
  • Rating 5.0
    Excellent service
    Response from Vertu Ford Wigan
    Hello Martin

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vertu Ford Wigan. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very helpful and informative.
    Response from Vertu Ford Wigan
    Hello Tyler,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service helpful and informative. At Vertu Ford Wigan, we strive to provide the best experience possible for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Chloe

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