Motability Scheme at Arnold Clark Renault Wigan

4.8
Rating 4.8
(207 reviews)
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Scot Lane
Wigan WN5 0PS
GB
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Phone Number
Call Arnold Clark Renault Wigan on 01924 973494
01924 973494
01924 973494
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 20:00
Tuesday09:00 - 20:00
Wednesday09:00 - 20:00
Thursday09:00 - 20:00
Friday09:00 - 20:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Chris Tidbury
  • Thomas Dawson
  • Kate Halliday
  • Leanne Brindle
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • David Mason
  • Lauren Hall
  • Thomas Simms
  • Andrew Mason
We recommend calling and booking an appointment before visiting.
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Accessibility features at Arnold Clark Renault Wigan

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Arnold Clark Renault Wigan

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Arnold Clark Renault Wigan can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Arnold Clark Renault Wigan on 01924973494 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Arnold Clark Renault Wigan

  • Rating 5.0
    Kate was very professional kind and knowledgeable about the vehicles.
  • Rating 5.0
    Very approachable happy to help full of knowledge great customer services
    Response from Arnold Clark Renault Wigan
    Thank you so much for your five-star rating. We are delighted to see that you've had a positive experience with us. I hope we can help you again in the future.

    Arnold Clark Team
  • Rating 5.0
    Brilliant. Thomas Dawson you extremely helpful and very respectful. The whole experience was great
    Response from Arnold Clark Renault Wigan
    Thank you for your feedback. We appreciate your time and value your experience with us.
    If there’s anything we can do to assist you, please let us know.

    Arnold Clark Team
  • Rating 5.0
    Brilliant thank you very much
    Response from Arnold Clark Renault Wigan
    Thank you for taking the time to leave a review. We are pleased you were so happy with the service our team provided.

    Arnold Clark Team
  • Rating 5.0
    Fantastic service
    Response from Arnold Clark Renault Wigan
    Thank you for taking the time to leave us a review. We look forward to helping you again in the future.

    Arnold Clark Team
  • Rating 2.0
    No. Did not and still have not repaired seat belt. Did no basic valet. Service was done cost £50 in taxis.
    Response from Arnold Clark Renault Wigan
    Dear Teresa B.,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear about your recent experience at Arnold Clark Renault Wigan. It’s disappointing to learn that the seat belt issue has not been resolved and that the basic valet service was not completed as expected. I understand the inconvenience this has caused, especially with the additional cost of transportation.

    Please know that your feedback is important to us, and we are committed to addressing these concerns. I would appreciate the opportunity to discuss this further and find a resolution that meets your needs. Could you please contact us at your earliest convenience?

    Thank you for bringing this to our attention, and I hope we can make things right for you.

    Best regards,

    Arnold Clark Renault Wigan
  • Rating 5.0
    Leanne was extremely helpful when we waa sorting our car, no question or query was to much. The whole process of entering the showroom was smooth, we drove away within 5 days of selecting our car. Would highly recommend Leanne at Wigan Renault
    Response from Arnold Clark Renault Wigan
    Thank you for taking the time to leave us a review. We look forward to helping you again in the future.

    Arnold Clark Team
  • Rating 5.0
    Extremely helpful, quick and supportive
    Response from Arnold Clark Renault Wigan
    Thank you for taking the time to leave us a review. We look forward to helping you again in the future.

    Arnold Clark Team
  • Rating 5.0
    Excellent customer service and support throughout the process.
    Response from Arnold Clark Renault Wigan
    Thank you for your kind review; we are happy to pass along your comments to the team.

    Arnold Clark Team
  • Rating 5.0
    Great experience, Leanne was really helpful, didn’t pressure me into anything and helped me find the perfect car for our family. Would deffo recommend
    Response from Arnold Clark Renault Wigan
    Thank you for your review! We're thrilled to hear you had a positive experience with our team. If there's anything more we can do, please let us know!

    Arnold Clark Team
  • Rating 5.0
    Leanne was amazing with me talking me through everything and explaining it all every step of the way. Leanne was very efficient within her role and she made me feel at ease. A happy smiling face and a very lovely lady friendly warm and welcoming.
    Really pleased
    Response from Arnold Clark Renault Wigan
    Thank you so much for your five-star rating. We are delighted to see that you've had a really positive experience with us. I hope we can help you again in the future.

    Arnold Clark Team
  • Rating 5.0
    I couldn't fault my overall experience with Arnold Clark. I'm very anxious, so I was worried about speaking to or dealing with somebody new, but the lady I dealt with, Leanne Brindle, was lovely and couldn't be more helpful.
    Response from Arnold Clark Renault Wigan
    Thanks for taking the time to leave us this positive feedback. It's great to hear that you had such a good experience at the branch. If there's anything more we can do, please reach out.

    Arnold Clark Team
  • Rating 5.0
    Great
    Response from Arnold Clark Renault Wigan
    Thank you for your review. If there's anything more we can do for you, please let us know.

    Arnold Clark Team
  • Rating 5.0
    Katie was brilliant from start to finish, always kept me informed on the car and where it was and when it arrived. I have absolutely no faults with the service.
    Response from Arnold Clark Renault Wigan
    Thank you for your review. We are delighted that you've had such a positive experience with us and look forward to welcoming you back in the future.

    Arnold Clark Team
  • Rating 5.0
    Leanne Brindle motability Specialist was very knowledgeable, and friendly
    Response from Arnold Clark Renault Wigan
    Thank you for your review. We are delighted that you've had such a positive experience with us and look forward to welcoming you back in the future.

    Arnold Clark Team
  • Rating 4.0
    I recently collected my vehicle through the Motability Scheme and wanted to take a moment to highlight the service I received.
    The Motability dealer I worked with, Leanne, was absolutely amazing. Despite clearly managing a busy workload, she handled everything she promised amazingly well—efficient, helpful, and genuinely dedicated to making the process smooth.
    The dealership staff overall were welcoming and professional, which really helped create a positive experience.
    However, I do feel it’s worth noting that the dealership facility itself could use improvement. The location had no mobile data coverage, which made communication and access to digital information difficult during the visit. Additionally, the disabled parking provision was disappointing and reflects a broader issue that unfortunately still exists in many places.
    That said, I'm extremely happy with my car and grateful for Leanne’s outstanding support throughout.

    Response from Arnold Clark Renault Wigan
    Thank you for taking the time to share your review. Your feedback allows us to identify where there is room for improvement, and we will take your comments into consideration.

    Arnold Clark Team
  • Rating 5.0
    She was very good at her job excellent work
  • Rating 5.0
    Very helpful and informative
  • Rating 4.0
    Really good in person, was nice and straight forward. Car took quite some time to arrive, which is fine, but communication from dealer during this period wasn't as good, only reason for mark down. Everything else was exceptional.
    Response from Arnold Clark Renault Wigan
    Hello,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an excellent experience. Your positive comments are much appreciated and will be shared with Amy and the team. We look forward to welcoming you back in the future.

    Best regards,
    Arnold Clark Team
  • Rating 4.0
    Very helpful and spent time filling in the online techy stuff with me. Which was way beyond my brain.
    Response from Arnold Clark Renault Wigan
    Hello,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that your experience went well. Your satisfaction is important to us, and we're always striving to provide the best service possible. If there's anything specific you think we could improve upon to make your next visit even better, please feel free to let us know. We look forward to welcoming you back in the future.

    Best regards,

    Arnold Clark Team

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