Motability Scheme at Renault Retail Group Dacia Wirral

4.9
Rating 4.9
(28 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
474 Woodchurch Road
Prenton
Wirral CH43 0SE
GB
Phone Number
Call Renault Retail Group Dacia Wirral on 0151 790 0431
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • David Groves
  • Serenity Varnham
  • Kevin Bowers
  • Christopher Gray
  • Lewis Fearon
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Shelly Mcdonald
  • Mark Axon
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Dacia Wirral

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Dacia Wirral

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Dacia Wirral can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Dacia Wirral on 01517900431 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Dacia Wirral

  • Rating 5.0
    The handover ran very smoothly with great customer service well done Renault retail group
  • Rating 5.0
    Excellent couldn't of asked for more
    Response from Renault Retail Group Dacia Wirral
    Hello Spencer, thank you for your feedback. We're thrilled to hear that you had an excellent experience and that you couldn't have asked for more. We look forward to assisting you again in the future! Best Wishes, Adam
  • Rating 5.0
    Really good, no fuss, brilliant service.
    Really appreciated all their help.
    Response from Renault Retail Group Dacia Wirral
    Hello Natassja, thank you for your feedback. We’re glad to hear that you had a good experience and found our service brilliant. We appreciate your kind words and are here to help anytime. Best wishes, Adam.
  • Rating 5.0
    Very professional friendly staff .
    Response from Renault Retail Group Dacia Wirral
    Hello Ann, thank you for your feedback. We’re pleased to hear that you found our team at Wirral both professional and friendly. We appreciate your support and look forward to seeing you in the future. Best wishes, Adam.
  • Rating 5.0
    Definitely go to their a gain in 3 years time
    Response from Renault Retail Group Dacia Wirral
    Hello Dewi, thank you for your positive feedback. We’re glad to hear you had a great experience and look forward to seeing you again in three years. Kind regards, Adam.
  • Rating 5.0
    Very good customer service very polite
    Response from Renault Retail Group Dacia Wirral
    Hello John, thank you for your feedback. We’re pleased to hear that you experienced very good customer service at our Wirral dealership and found our team polite. If you need any further assistance, feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Friendly professional service
    Response from Renault Retail Group Dacia Wirral
    Hello Michael, thank you for your feedback. We’re glad to hear you experienced friendly and professional service at our Wirral dealership. If you need anything else, feel free to reach out! Kind regards, Adam.
  • Rating 5.0
    Fantastic! Very welcoming, friendly and well explained. Great advice, easy to order, very smoothly done. Collecting car was a breeze and overall amazing service.
    Response from Renault Retail Group Dacia Wirral
    Hello Suzanne, thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with us. Providing a welcoming and friendly environment, along with clear explanations and great advice, is what we strive for. We're delighted that ordering your car was easy and that collecting it was a breeze. Your satisfaction is our priority, and we look forward to seeing you again in the future. Kind regards, Adam.
  • Rating 5.0
    The sales lady was very good and helpful
    Response from Renault Retail Group Dacia Wirral
    Hello Dewi, thank you for sharing your experience! We're glad to hear that our colleague at Wirral was very good and helpful. If you have any more feedback or need further assistance, please don't hesitate to let us know. Kind regards, Adam.
  • Rating 5.0
    Chris at Prenton was great - talked me through the scheme - booked the car and was always there at the end of the phone or called me back.
    Response from Renault Retail Group Dacia Wirral
    Hello Adrian, thank you for sharing your experience! We're delighted to hear that Chris at our Wirral dealership was great and provided excellent support throughout the process. It's fantastic to know that he talked you through the scheme, booked the car, and was always available to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    very friendly and explained everything to me
    Response from Renault Retail Group Dacia Wirral
    Hi Kate, we're thrilled to hear about your positive experience at Dacia Wirral! Providing friendly service and clear explanations is a top priority for us. Thank you for sharing your feedback, and if you have any further questions or need assistance, please don't hesitate to reach out to us! Kind regards, Adam.
  • Rating 5.0
    Great handover fast easy process great staff
    Response from Renault Retail Group Dacia Wirral
    Hello Hayley, we're thrilled to hear about your positive experience during the handover at Renault Cardiff! Making the process fast, easy, and enjoyable for our customers is always our goal, and we're delighted that our team provided great service. If you have any further questions or need assistance in the future, please feel free to reach out. Kind regards, Adam.
  • Rating 4.0
    Hi Mr Morgan here sales person great. Car faults . Nor got order. Right
    Response from Renault Retail Group Dacia Wirral
    Hello Neville, thank you for taking the time to share your rating and feedback with our Wirral dealership, along with the kind comment on the salesperson you dealt with. We're sorry to hear that you've encountered issues with your car order and experienced faults. We'd love to improve this for you. Please reach out to us directly with your contact details to reviews@renaultretail.co.uk, and we'll have a member of the team get in touch with you to discuss further. Kind regards, Adam.
  • Rating 5.0
    Fantastic, genuine customer service
    Response from Renault Retail Group Dacia Wirral
    Hi Jasmine, thank you for your feedback! We're delighted to hear that you had a fantastic five-star experience with our team at Wirral and the high level of customer service received. Providing exceptional service to our customers is our top priority. If you ever have more feedback or need assistance in the future, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Good service
    Response from Renault Retail Group Dacia Wirral
    Hello Keith, thank you for taking the time to rate our Wirral dealership five-stars, and the kind comment on the good service you received from the team! We really appreciate it. Many thanks, Adam.
  • Rating 5.0
    Great customer service
    Response from Renault Retail Group Dacia Wirral
    Hello Hayley, thank you for taking the time to rate our Wirral dealership five-stars and the kind comment on the great customer service you received from the team! Many thanks, Adam.
  • Rating 5.0
    Really nice. Nothing was to much trouble
    Response from Renault Retail Group Dacia Wirral
    Hi Owen, we're glad to hear that you had a positive experience with our team a Wirral! It's great to know that they were attentive and accommodating. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    EXTREMELY HELPFUL SALES PERSON IN CHRIS, WHO WAS PATIENT AND EXPLAINED THE NEW CAR TO ME WITH HUMOUR AND EXPERTISE EVEN THOUGH UNDER PRESSURE WITH WORK
    Response from Renault Retail Group Dacia Wirral
    Hi Paul, thank you for your feedback! We're thrilled to hear that Chris at Wirral provided extremely helpful service, patience, and expertise while explaining the new car to you with humour, even under pressure with work! Ensuring our customers' satisfaction and making the car buying experience enjoyable is important to us, and we're glad that Chris made a positive impact during your visit. If there's else we can do to help, please don't hesitate to get in touch. Kind regards, Adam.
  • Rating 5.0
    Highly recommend Dacia motobility agents
    Response from Renault Retail Group Dacia Wirral
    Hi Neville, thank you for your recommendation! We're glad to hear that you had a positive experience with us at Wirral. Providing excellent service and support to our Motability customers is important to us, and we're delighted that we met your expectations. Kind regards, Adam.
  • Rating 5.0
    Excellent customer service from Chris Grey. He was most helpful, courteous and professional in every way. Nothing was too much trouble.
    Response from Renault Retail Group Dacia Wirral
    Hi Lynda, we are thrilled to hear that you received excellent five-star customer service from Chris at our Wirral dealership. It's wonderful to know that he went above and beyond to assist you, making sure that no request was too much trouble. If there's anything else we can do to help, please don't hesitate to get in touch! Kind regards, Adam.

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