Motability Scheme at Wilsons of Rathkenny Vauxhall

4.9
Rating 4.9
(139 reviews)
09:00 - 17:00 09:00 - 17:00 09:00 - 19:00 09:00 - 17:00 09:00 - 17:00 09:00 - 13:00Closed Today

Contact information

Address
371-381 Cushendall Road
Rathkenny
Ballymena BT43 6QB
GB
Phone Number
Call Wilsons of Rathkenny Vauxhall on 028 2175 8067
Email
Reviews
Visit dealer website

Showroom details
09:00 - 17:00 09:00 - 17:00 09:00 - 19:00 09:00 - 17:00 09:00 - 17:00 09:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 19:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • David Simpson
  • John Vennard
  • Carl Jones
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Esther Givan
  • Catherine Paxton
  • Dylan O'Doherty
We recommend calling and booking an appointment before visiting.
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Accessibility features at Wilsons of Rathkenny Vauxhall

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Wilsons of Rathkenny Vauxhall

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Wilsons of Rathkenny Vauxhall can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Wilsons of Rathkenny Vauxhall on 02821758067 to make an appointment with our Motability specialist.

Reviews at Wilsons of Rathkenny Vauxhall

  • Rating 5.0
    Wilsons looked after my car very well though I was told it would take 1 hour and a half to be done. I waited over 3 hours in roasting heat and wasn't offered any kind of drinks? Also wasn't told of a recall on my car until I arrived at wilsons. Apart from this they looked after everything fine
    Response from Wilsons of Rathkenny Vauxhall
    Hi Christine, Thank you for your feedback. It’s great to hear that your car was well looked after and that everything was completed properly.

    We’re sorry to hear that your wait time ended up being longer than expected, especially on such a warm day. While some delays can occasionally happen due to unforeseen circumstances, we completely understand how uncomfortable it must have been, and we appreciate your patience.

    Regarding the recall information, we do our best to notify customers as early as possible, and we’re sorry this only came to your attention on the day. We’ll certainly look into how we can improve communication going forward.

    We really appreciate your understanding and are glad everything else went smoothly. If there's anything further we can help with, please don’t hesitate to get in touch.

    Thank you,
    Chloe
  • Rating 5.0
    Darren was excellent at explaining the motability scheme to me and answered all my questions throughly.
    Response from Wilsons of Rathkenny Vauxhall
    Hi Rose, thank you for taking the time to leave this 5 star review for Darren in our Vauxhall department. We look forward to welcoming you back to us in the future. Enjoy your new car. All the best, Chloe
  • Rating 5.0
    David was very friendly. He was proactive in making sure we had all the information we needed and very helpful
    Response from Wilsons of Rathkenny Vauxhall
    Hi Christopher, Thank you so much for your kind words! We are delighted to hear this. Wishing you many happy miles. All the best, Chloe
  • Rating 5.0
    Quick and easy transaction. Friendly dealer , very helpful and informative who took me on a test drive and explained everything. Would recommend to anyone to shop here.
    Response from Wilsons of Rathkenny Vauxhall
    Hi Victoria, thank you so much for the great feedback! We're thrilled to hear you had a quick and easy experience. It was a pleasure assisting you. We truly appreciate your recommendation and hope to see you again in the future! All the best, Chloe
  • Rating 5.0
    The guy was lovely, really friendly his name was David Elkin I got to sit in the car and he showed me inside it. The transaction was quick and smooth as I had already done my application online so it saved time.
    Response from Wilsons of Rathkenny Vauxhall
    Thank you so much for your kind words! We're delighted to hear that David Elkin made your experience such a positive one. It's great to know the online application helped make the process smooth and efficient. We hope you’re enjoying your new car, and we truly appreciate you choosing us! All the best, Chloe
  • Rating 5.0
    Seamless as usual Cant recommended David enough
    Response from Wilsons of Rathkenny Vauxhall
    Hi Iain, thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! All the best, Chloe
  • Rating 5.0
    David is a gentleman nothing to much for him.
    Response from Wilsons of Rathkenny Vauxhall
    Hi Carol, Thank you for choosing us for your Motability car! We look forward to seeing you again soon. All the best, Chloe
  • Rating 5.0
    First class no problems 😊
    Response from Wilsons of Rathkenny Vauxhall
    Hi Mary, thank you for choosing us for your Motability car! We look forward to seeing you again soon. All the best, Chloe
  • Rating 5.0
    David was great and quickly put me at ease showing me all the functions I needed and explained the whole process brilliantly. I love the car
    Response from Wilsons of Rathkenny Vauxhall
    Hi Martin, thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! All the best, Chloe
  • Rating 5.0
    Got what we wanted and staff member very helpful
    Response from Wilsons of Rathkenny Vauxhall
    Thank you for the great review and the feedback on our Vauxhall Department, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Chloe
  • Rating 5.0
    Carl was very helpful and took his time explaining all about the car
  • Rating 5.0
    I had a horrible experience with a different dealership and went to Wilson’s of Rathkenny and the service was fantastic. The guy Carl was brilliant he explained everything in detail and when I collected my car he made sure I was comfortable before leaving highly recommend 5 stars
  • Rating 5.0
    My previous car had developed several faults, as well as becoming no longer suitable for me. The guys here sorted me out in a friendly and professional manner. David, once again thank you for your help.
  • Rating 5.0
    He was great
    Response from Wilsons of Rathkenny Vauxhall
    Hi Shirley, thank you for the great review! We really appreciate you taking the time to leave us feedback. We look forward to welcoming you back to the business again soon. Kind regards, Chloe
  • Rating 5.0
    Brilliant service
    Response from Wilsons of Rathkenny Vauxhall
    Hi Sharon, thank you for your kind words - we're glad to have been of service! We look forward to welcoming you back to us in the future. All the best, Chloe
  • Rating 5.0
    Excellent service and quick car was left back nice and clean also . Staff very friendly and helpful
    Response from Wilsons of Rathkenny Vauxhall
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful. We look forward to welcoming you back to Wilsons in the future. All the best, Chloe
  • Rating 5.0
    Very helpful from start to finish
    Response from Wilsons of Rathkenny Vauxhall
    Thank you for choosing us for your Motability car! Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received! We look forward to welcoming you back to Wilsons in the future. All the best, Chloe
  • Rating 5.0
    Great service
    Response from Wilsons of Rathkenny Vauxhall
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon. All the best, Chloe
  • Rating 5.0
    Apart from the waiting time everything went smoothly
    Response from Wilsons of Rathkenny Vauxhall
    Thank you for your high star rating review! Thank you for taking the time to leave us this review. Enjoy your new car. All the best, Chloe
  • Rating 5.0
    Very helpful from point of first call till ordering and ollecting car. Amazing service Highly recommended. Very professional.
    Response from Wilsons of Rathkenny Vauxhall
    Thank you for the great review and the feedback on our Vauxhall Team, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Chloe

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