Motability Scheme at TrustFord Ballymena

4.9
Rating 4.9
(235 reviews)
08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today
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Welcome to TrustFord Ballymena

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Ballymena can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Ballymena on 02825661727 to make an appointment with our Motability specialist.

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Contact information

Address
Pennybridge Industrial Estate
Ballymena BT42 3HB
GB
Get directions
Phone Number
Call TrustFord Ballymena on 028 2566 1727
028 2566 1727
028 2566 1727
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 20:00
Wednesday08:30 - 20:00
Thursday08:30 - 18:00
Friday08:30 - 15:00
SaturdayClosed
SundayClosed

Motability Scheme specialists:

  • Catherine Courtney
  • Steven Kelly
  • Joshua Catterson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 17:45
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • David Billings
  • Pamela Gibson
  • Ryan Aiken
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Ballymena

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Ballymena

  • Rating 5.0
    Very good
    Response from TrustFord Ballymena
    Hello Sonnia,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a very good experience with us at TrustFord Ballymena. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    Very helpful
    Response from TrustFord Ballymena
    Hello Lisa,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. At TrustFord Ballymena, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    No problem,everything went well
    Response from TrustFord Ballymena
    Hello David H.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that everything went well during your experience with us at TrustFord Ballymena. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    My car was booked in and they were ready and willing. Nice waiting area complete with beverage making facilities.
    Response from TrustFord Ballymena
    Hello William,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us at TrustFord Ballymena. It's great to know that our team was ready and willing to assist you, and that you found our waiting area comfortable and well-equipped. We always strive to provide the best service and facilities for our customers, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    Very nice and helpful
    Response from TrustFord Ballymena
    Hello Jetaime O.,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our service to be very nice and helpful. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at TrustFord Ballymena.

    Best regards,
    The Motability Scheme Team at TrustFord Ballymena
  • Rating 5.0
    Joshua was very helpful and professional throughout the process and went out of his way to secure the car we required very quickly. He kept us fully informed throughout the process.
    Response from TrustFord Ballymena
    Hello James M.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Joshua was able to assist you effectively and that you were satisfied with the service provided. It's wonderful to know that he kept you informed and was able to secure the car you needed promptly. Your feedback is greatly appreciated and will be shared with Joshua and the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    Joshua was extremely helpful and efficient in securing a car for James in a matter of weeks. He communicated with us very well and made the process very straightforward.
    Response from TrustFord Ballymena
    Dear James,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Joshua was able to assist you efficiently and make the process of securing a car straightforward. Your feedback is incredibly valuable to us, and it’s great to know that our team’s efforts are making a positive impact.

    We strive to provide excellent service to all our customers, and it’s rewarding to know that Joshua’s communication and efficiency met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Ballymena.

    Best regards,
    TrustFord Ballymena Team
  • Rating 5.0
    Excellent experience Catherine is so friendly and took the time to engage with our daughter
    Response from TrustFord Ballymena
    Hello Chakira H.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience at TrustFord Ballymena. Catherine is indeed a valued member of our team, and we're delighted to know she made a positive impact during your visit by engaging with your daughter.

    Your kind words and perfect rating mean a lot to us, and they motivate us to continue providing exceptional service to all our customers. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out.

    We look forward to welcoming you back in the future!

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    Great
    Took on board what I wanted and delivered
    Response from TrustFord Ballymena
    Hello Dominica D.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that we were able to meet your expectations and deliver exactly what you wanted. Your feedback is incredibly valuable to us, and it’s wonderful to know that our efforts are appreciated. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    Helped the minute we walked through the door was a great experience will recommend really friendly and always made welcome
    Response from TrustFord Ballymena
    Dear Natasha D.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience at TrustFord Ballymena and felt welcomed from the moment you walked through our doors. Our team takes pride in providing friendly and attentive service, and it’s always rewarding to know we’ve met your expectations.

    Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Warm regards,

    The TrustFord Ballymena Team
  • Rating 5.0
    Service was excellent as usual, everything was clearly explained by Catherine at my convenience! 💕 SJ Moore
    Response from TrustFord Ballymena
    Hello Sharon,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an excellent experience with us. Catherine will be delighted to know that her efforts to clearly explain everything at your convenience were appreciated. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    Stephen was very helpful and I got the car I was after,I am well pleased with the service I got.
    Response from TrustFord Ballymena
    Hello Sonya G.,

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Stephen was able to assist you in finding the car you were after and that you are pleased with the service you received. Your satisfaction is our top priority, and your kind words are greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    Very professional service
    Catherine was so helpful and pleasant. Kept informed about the new vehicles progress.
    Would go back to ford with no problems
    Response from TrustFord Ballymena
    Hello James,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us at TrustFord Ballymena. Catherine will be delighted to know that her efforts made your visit enjoyable and informative. Keeping our customers informed and providing professional service is our top priority, and it's wonderful to know we met your expectations. We look forward to welcoming you back in the future. If you have any questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    Absolutely fantastic very good people atmosphere very very recommend
    Response from TrustFord Ballymena
    Dear Ireneusz K.,

    Thank you so much for taking the time to leave such a wonderful review for TrustFord Ballymena. We are thrilled to hear that you had a fantastic experience and that you enjoyed the atmosphere. Your recommendation means a lot to us, and we are delighted to know that our team made a positive impression. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    We had a great experience at ford steven really put us at ease and made us feel comfortable he explained everything about the car and made sure it was suited to r needs he couldn’t have been nicer r do enough for us he is an asset to ford thanks Steven
    Response from TrustFord Ballymena
    Hello Gerard,

    Thank you so much for taking the time to share your wonderful experience with us at TrustFord Ballymena. We're thrilled to hear that Steven made you feel at ease and ensured you found the perfect car to suit your needs. It's always our goal to provide exceptional service, and your feedback confirms that Steven is indeed an asset to our team. We truly appreciate your kind words and your 5-star rating. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    Treated like royalty a great experience from start to finish
    Response from TrustFord Ballymena
    Dear Mary S.,

    Thank you so much for your wonderful review! We are thrilled to hear that you felt treated like royalty during your visit to TrustFord Ballymena. Providing a great experience from start to finish is our top priority, and your feedback assures us that we are on the right track. We truly appreciate your kind words and look forward to welcoming you back in the future.

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    Everything perfect from start to finish thank you
    Response from TrustFord Ballymena
    Hello Mary,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was perfect from start to finish. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again at TrustFord Ballymena.

    Best regards,
    The Motability Scheme Team at TrustFord Ballymena
  • Rating 5.0
    Excellent in all aspects
    Response from TrustFord Ballymena
    Hello Chakira H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent in all aspects. At TrustFord Ballymena, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Ballymena Team
  • Rating 5.0
    Excellent customer service kept up to date throughout
    Response from TrustFord Ballymena
    Dear Linda H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with our customer service and that you felt well-informed throughout your visit. At TrustFord Ballymena, we strive to provide the best service possible, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The TrustFord Ballymena Team
  • Rating 5.0
    Fantastic all round service, colected and returned my car in 1 day.
    Response from TrustFord Ballymena
    Hello Tasman D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our service and that we were able to collect and return your car in just one day. Providing efficient and high-quality service is always our top priority, and your feedback truly means a lot to us. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Ballymena Team

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