Motability Scheme at TrustFord Ballymena
08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Ballymena
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
TrustFord Ballymena can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact TrustFord Ballymena on 02825661727 to make an appointment with our Motability specialist.
Contact information
Address
Pennybridge Industrial Estate
Ballymena BT42 3HB
GB
Phone Number
Call TrustFord Ballymena on 028 2566 1727
028 2566 1727
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 20:00 |
| Wednesday | 08:30 - 20:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 15:00 |
| Saturday | Closed |
| Sunday | Closed |
Motability Scheme specialists:
- Catherine Courtney
- Steven Kelly
- Joshua Catterson
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 17:45 09:00 - 13:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 17:45 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 17:45 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- David Billings
- Ryan Aiken
- Lucy Frampton
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Ballymena
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Ballymena
- Rating 5.0Apr 20, 2025Picked my car up serviced it cleaned it inside and out sent me a video of the inspection. Delivered the car back out .
Great service and polite young man - Rating 5.0Apr 14, 2025As always Stephen at Trust Ford was amazing! He spent time talking me through what car would be more beneficial to help with my disability and then helped me choose the right one. Would highly recommend this company.Response from TrustFord BallymenaApr 15, 2025It is great to know that you would rate us as 5 stars Jacqueline, thank you for taking the time to leave us this great review! Kind regards,
- Rating 5.0Apr 2, 2025I would say it was excellent. This was my first time applying for a car and I found Catherine most helpful.Response from TrustFord BallymenaApr 2, 2025Thank you so much for your kind words! We are so happy to hear that Catherine was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 31, 2025Catherine motability girl was so helpful...explained everything..Really good at her job ...Response from TrustFord BallymenaMar 31, 2025Hi Mark, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Catherine receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
- Rating 5.0Mar 17, 2025Absolutely fantastic great customer support very helpfulResponse from TrustFord BallymenaMar 17, 2025Hi Joseph, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Ballymena, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Feb 25, 2025Joshua was great and very informative. Excellent experienceResponse from TrustFord BallymenaFeb 25, 2025Hi Matthew, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Joshua, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Feb 24, 2025Brilliant thank you for the serviceResponse from TrustFord BallymenaFeb 24, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Feb 24, 2025Excellent service and experience with motability scheme. Joshua was perfectResponse from TrustFord BallymenaFeb 24, 2025Thank you so much for your kind words! We are so happy to hear that Joshua was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 12, 2025Steven the salesman was very helpful and friendly when handing over the carResponse from TrustFord BallymenaFeb 13, 2025Thank you so much for your kind words! We are so happy to hear that Steven was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 3, 2025Brilliant experience overall really nice time with Steven couldn't do enough kept me informed at all timesResponse from TrustFord BallymenaFeb 3, 2025Hi Daniel, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Steven receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 5.0Jan 30, 2025Very helpful.Response from TrustFord BallymenaJan 31, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 21, 2025The service was very good and very helpful customer service was a pleasant young manResponse from TrustFord BallymenaJan 21, 2025Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
- Rating 5.0Jan 14, 2025Steven was fantastic as always, really well organised and friendly to deal with. The whole process was great, and he was a delight!Response from TrustFord BallymenaJan 20, 2025Thank you for choosing us for your Motability car, and pleased to see that Steven was able to give you excellent service. We look forward to seeing you again soon.
- Rating 5.0Jan 6, 2025ExcellentResponse from TrustFord BallymenaJan 6, 2025Thank you very much for taking the time to leave great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Dec 10, 2024ExcellentResponse from TrustFord BallymenaDec 10, 2024Thank you for your high star rating.
- Rating 5.0Dec 3, 2024Catherine was excellentResponse from TrustFord BallymenaDec 3, 2024Thank you for the great review and the feedback on Catherine, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Nov 19, 2024A first class service very helpful and informativeResponse from TrustFord BallymenaNov 19, 2024Hi Thomas, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Ballymena, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Nov 5, 2024fantastic really pleased with the serviceResponse from TrustFord BallymenaNov 5, 2024Hello Zach G.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Nov 3, 2024Brilliant Experience From Steven Kelly. All seamless from start to finishResponse from TrustFord BallymenaNov 4, 2024Hi Teresa, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Steven receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 4.0Oct 26, 2024Quick and efficient process, all staff encountered were knowledgeable and pleasant.Response from TrustFord BallymenaOct 28, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
Thank you so much for taking the time to share your positive experience with us at TrustFord Ballymena. We are thrilled to hear that you were satisfied with the service you received, including the thorough inspection and cleaning of your car. Our team takes great pride in delivering excellent customer service, and it’s wonderful to know that the polite young man who assisted you made a positive impression.
Your feedback is greatly appreciated and serves as a great motivation for our team to continue providing top-notch service. If there is anything else we can do for you in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Ballymena.
Best regards,
[Your Name]
TrustFord Ballymena Team