Motability Scheme at TrustFord Ballymena
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 09:00 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Ballymena
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
TrustFord Ballymena can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact TrustFord Ballymena on 02825661727 to make an appointment with our Motability specialist.
Contact information
Address
Pennybridge Industrial Estate
Ballymena BT42 3HB
GB
Phone Number
Call TrustFord Ballymena on 028 2566 1727
028 2566 1727
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 09:00 - 15:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 20:00 |
| Thursday | 08:30 - 20:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Catherine Courtney
- Steven Kelly
- Joshua Catterson
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 17:45 09:00 - 13:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 17:45 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 17:45 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- David Billings
- Pamela Gibson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at TrustFord Ballymena
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Ballymena
- Rating 5.0Jan 15, 2026Very nice gentleman answered all questions I was very pleased with my vist.
- Rating 5.0Jan 12, 2026Steven Kelly is very welcoming and pleasant man. Expert knowledge on the ford range. Very smooth and enjoyable experienceResponse from TrustFord BallymenaJan 12, 2026Dear Liza
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a smooth and enjoyable experience at TrustFord Ballymena. Steven Kelly is indeed a valued member of our team, and we are delighted to know that his welcoming nature and expert knowledge made your visit memorable.
Your positive review is greatly appreciated, and it motivates us to continue providing excellent service to all our customers. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Ballymena.
Best regards,
Janet
TrustFord Ballymena Team - Rating 5.0Jan 9, 2026BrilliantResponse from TrustFord BallymenaJan 9, 2026Hi George,
Thank you so much for your brilliant review! We're thrilled to hear that you had a great experience with us at TrustFord Ballymena. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jan 5, 2026Was excellent very helpful and friendly dedicated to her jobResponse from TrustFord BallymenaJan 5, 2026Hello John
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service excellent and that our team member was helpful and friendly. We are dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Ballymena.
Best regards,
The Motability Scheme Team at TrustFord Ballymena - Rating 5.0Jan 1, 2026Friendly and informative…Stephen explained everything clearlyResponse from TrustFord BallymenaJan 2, 2026Dear Mavis,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at TrustFord Ballymena. It's fantastic to know that Stephen was able to provide you with clear and informative assistance. We strive to offer the best service possible, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Dec 30, 2025Very helpful with assisting on car trying outResponse from TrustFord BallymenaJan 2, 2026Dear Sharon
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our assistance helpful during your car trial experience. At TrustFord Ballymena, we strive to provide the best service possible, and it's wonderful to know that we met your expectations.
Your feedback is greatly appreciated and motivates us to continue delivering excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Janet
TrustFord Ballymena Team - Rating 5.0Dec 24, 2025Very help fullResponse from TrustFord BallymenaDec 27, 2025Hello William,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. At TrustFord Ballymena, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Dec 24, 2025They are very helpful and friendlyResponse from TrustFord BallymenaDec 27, 2025Dear Alfred
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at TrustFord Ballymena to be helpful and friendly. Providing excellent service is our top priority, and your feedback is incredibly rewarding.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Dec 9, 2025Excellent
Josh was fantastic so patient and understanding an all round great guyResponse from TrustFord BallymenaDec 9, 2025Dear Dominica
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at TrustFord Ballymena. Josh will be delighted to know that his patience and understanding made a positive impact on your visit. We strive to provide the best service possible, and your feedback is incredibly valuable to us.
If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Warm regards,
The TrustFord Ballymena Team - Rating 5.0Dec 9, 2025Catherine was excellent showed me everything and reassured me I could contact if I needed further information.Response from TrustFord BallymenaDec 9, 2025Dear Rosemary
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Catherine provided you with excellent service and reassurance. It's great to know that she was able to show you everything you needed and made you feel comfortable reaching out for further information.
Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at TrustFord Ballymena. If you have any more questions or need assistance in the future, please don't hesitate to contact us.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Janet
TrustFord Ballymena Team - Rating 5.0Nov 24, 2025Great customer service made to feel welcomed and respect is mutual. Thank YouResponse from TrustFord BallymenaNov 24, 2025Hello Noel E.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you felt welcomed and respected during your visit to TrustFord Ballymena. Providing great customer service is something we strive for every day, and it's rewarding to know that our efforts have made a positive impact on your experience.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Nov 20, 2025Very friendly staff. Process was easy from start to finish.Response from TrustFord BallymenaNov 20, 2025Hello Danielle,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and that the process was easy from start to finish. Providing excellent service is our top priority, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Ballymena.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Nov 17, 2025Very polite and very helpfulResponse from TrustFord BallymenaNov 17, 2025Dear Jetaime O.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be very polite and helpful during your visit. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Ballymena.
Best regards,
The Motability Scheme Team at TrustFord Ballymena - Rating 5.0Nov 6, 2025Catherine was excellent, she explained the scheme helped us with car choices and completed all the paperwork efficiently. She made everything simple and easy to understand. I would recommend her to anyoneResponse from TrustFord BallymenaNov 7, 2025Dear Rosemary F.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Catherine at TrustFord Ballymena. It's fantastic to know that she was able to assist you effectively with the Motability Scheme and make the process of choosing a car straightforward and stress-free.
Your recommendation means a lot to us, and we are delighted that Catherine could provide the excellent service we strive for. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing TrustFord Ballymena.
Best regards,
Janet
TrustFord Ballymena Team - Rating 5.0Nov 3, 2025Fabulous experience from start to finish!Response from TrustFord BallymenaNov 4, 2025Hello Bridget,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a fabulous experience from start to finish at TrustFord Ballymena. Our team is dedicated to providing the best service possible, and it’s always rewarding to know that we’ve met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Nov 3, 2025Joshua was great didn't put pressure on us at all and when I picked the car he explained everythingResponse from TrustFord BallymenaNov 4, 2025Hello Diane J.,
Thank you so much for taking the time to share your positive experience with us at TrustFord Ballymena. We are thrilled to hear that Joshua was able to assist you without any pressure and that he provided clear explanations when you chose your car. Your feedback is incredibly valuable to us, and we are delighted that you had a 5-star experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Oct 27, 2025We had a great experience with Steven he made us feel so welcome and at ease nothing was to much trouble and he answered any questions we hadResponse from TrustFord BallymenaOct 27, 2025Dear Gerard M.,
Thank you so much for taking the time to share your wonderful experience with us at TrustFord Ballymena. We are thrilled to hear that Steven made you feel welcome and at ease during your visit. It's great to know that he was able to assist you with all your questions and ensure you had a positive experience.
Your feedback is incredibly valuable to us, and we are delighted to have earned a 5.0 rating from you. We look forward to welcoming you back in the future and continuing to provide you with excellent service.
Warm regards,
The TrustFord Ballymena Team - Rating 5.0Oct 14, 2025First time getting a motability car , Cathrine was first class and helped me all the way through, can’t thank her enough.Response from TrustFord BallymenaOct 15, 2025Dear Sonnia,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your first time getting a Motability car was a positive one. Cathrine is indeed a valued member of our team, and we are delighted to know she provided you with first-class service throughout the process. Your kind words and 5-star rating mean a lot to us, and we are grateful for your feedback.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Oct 2, 2025Very goodResponse from TrustFord BallymenaOct 3, 2025Hello Sonnia,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a very good experience with us at TrustFord Ballymena. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Oct 1, 2025Very helpfulResponse from TrustFord BallymenaOct 1, 2025Hello Lisa,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. At TrustFord Ballymena, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Ballymena Team
Thank you so much for taking the time to share your positive experience with us at TrustFord Ballymena. We are thrilled to hear that you were pleased with your visit and that our team member was able to answer all your questions. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.
Best regards,
The TrustFord Ballymena Team