Motability Scheme at TrustFord Ballymena
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Ballymena
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
TrustFord Ballymena can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact TrustFord Ballymena on 02825661727 to make an appointment with our Motability specialist.
Contact information
Address
Pennybridge Industrial Estate
Ballymena BT42 3HB
GB
Phone Number
Call TrustFord Ballymena on 028 2566 1727
028 2566 1727
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Catherine Courtney
- Steven Kelly
- Joshua Catterson
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 17:45 09:00 - 13:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 17:45 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 17:45 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- David Billings
- Ryan Aiken
- Lucy Frampton
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Ballymena
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Ballymena
- Rating 5.0Apr 16, 2024Well what can I say very friendly helpful couldn't do enough for me. He is a real asset to trust ford. My I say very handsomeResponse from TrustFord BallymenaApr 16, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Apr 9, 2024fast, efficient service and well detailed and explained to me!Response from TrustFord BallymenaApr 9, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Apr 4, 2024Catherine was an amazing assistant she walked us through each step of the way from day one until we got the car
Thanks so much I’ll be recommending Catherine to friends and familyResponse from TrustFord BallymenaApr 5, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Catherine receives the recognition she deserves. Many thanks Liam. - Rating 5.0Mar 25, 2024Stephen was fantasic kept in touch with me from beginning to end. Couldn't recommend enough.Response from TrustFord BallymenaMar 25, 2024Hi Patricia, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Stephen, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Mar 21, 2024Catherine was excellent.Response from TrustFord BallymenaMar 21, 2024Thank you for the great review and the feedback on Catherine, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Mar 21, 2024Steven’s customer service is second to none. He is an asset to TrustFord Ballymena and his service is impeccable. Thank you again Steven!Response from TrustFord BallymenaMar 21, 2024Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Steven receives the recognition he deserves and forward this to the management for you. Thank you Janet
- Rating 5.0Mar 19, 2024FantasticResponse from TrustFord BallymenaMar 19, 2024Thank you for your high star rating.
- Rating 5.0Mar 18, 2024Steven was excellent helped talk me through everything on how the car worksResponse from TrustFord BallymenaMar 18, 2024Hi Carl, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Stephen, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Mar 14, 2024Catherine was very nice and easy to talk to she sorted everything out with my car to go to mobility car and sorted out the app on my phone and she showed me everything about the car could not ask for any more tea and coffee as well 100%Response from TrustFord BallymenaMar 15, 2024Hi Brian, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Catherine receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
- Rating 5.0Mar 12, 2024Steven was super helpful, I hadn't been through this before and he talked me over how it all worked and even helped me find the car that suited my needsResponse from TrustFord BallymenaMar 12, 2024Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 16, 2024Great serviceResponse from TrustFord BallymenaFeb 19, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 13, 2024Very pleasant polite gentleman and most helpful and informativeResponse from TrustFord BallymenaFeb 14, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Feb 1, 2024Excellent service from beginning to end. Steven at Trust Ford Ballymena was so professional and polite, nothing was too much trouble to him and he kept me well informed during the whole process. Excellent customer service. Thank you.Response from TrustFord BallymenaFeb 1, 2024Hi Aaron, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Steven receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 5.0Jan 29, 2024Brilliant service and staff nothing is to much for them ☺️Response from TrustFord BallymenaJan 29, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Jan 24, 2024Very helpful and made the process very easy to understand.Response from TrustFord BallymenaJan 24, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Jan 4, 2024Catherine was very professional and explained everything very clearly she kept in touch with me at evey stage im very happy with my experience with ford thank you.Response from TrustFord BallymenaJan 4, 2024Hi Patricia, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Catherine receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
- Rating 2.0Dec 8, 2023Shocking, that’s how my experience was. Service centre hadn’t a clue, left me stranded for 4hrs while my car was with them. Totally unprofessional from start to finish.Response from TrustFord BallymenaDec 11, 2023Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
- Rating 5.0Dec 6, 2023Excellent serviceResponse from TrustFord BallymenaDec 6, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Dec 6, 2023Excellent all around.Response from TrustFord BallymenaDec 6, 2023Hello Sandra W.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Nov 15, 2023Josh was great from Start to finish. Answered every question I asked and was very knowledgeable and helpful. Came out to the car with us and went all the buttons and explained all the different modes etc.Response from TrustFord BallymenaNov 15, 2023Hi Robert, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Josh receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet