Motability Scheme at TrustFord Ballymena
08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Ballymena
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
TrustFord Ballymena can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact TrustFord Ballymena on 02825661727 to make an appointment with our Motability specialist.
Contact information
Address
Pennybridge Industrial Estate
Ballymena BT42 3HB
GB
Phone Number
Call TrustFord Ballymena on 028 2566 1727
028 2566 1727
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 20:00 |
| Wednesday | 08:30 - 20:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 15:00 |
| Saturday | Closed |
| Sunday | Closed |
Motability Scheme specialists:
- Catherine Courtney
- Steven Kelly
- Joshua Catterson
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 17:45 09:00 - 13:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 17:45 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 17:45 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- David Billings
- Ryan Aiken
- Lucy Frampton
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Ballymena
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Ballymena
- Rating 5.0Aug 9, 2025Stephen was very helpful and I got the car I was after,I am well pleased with the service I got.
- Rating 5.0Jul 29, 2025Very professional service
Catherine was so helpful and pleasant. Kept informed about the new vehicles progress.
Would go back to ford with no problemsResponse from TrustFord BallymenaJul 30, 2025Hello James,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us at TrustFord Ballymena. Catherine will be delighted to know that her efforts made your visit enjoyable and informative. Keeping our customers informed and providing professional service is our top priority, and it's wonderful to know we met your expectations. We look forward to welcoming you back in the future. If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jul 21, 2025Absolutely fantastic very good people atmosphere very very recommendResponse from TrustFord BallymenaJul 21, 2025Dear Ireneusz K.,
Thank you so much for taking the time to leave such a wonderful review for TrustFord Ballymena. We are thrilled to hear that you had a fantastic experience and that you enjoyed the atmosphere. Your recommendation means a lot to us, and we are delighted to know that our team made a positive impression. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back in the future!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jul 8, 2025We had a great experience at ford steven really put us at ease and made us feel comfortable he explained everything about the car and made sure it was suited to r needs he couldn’t have been nicer r do enough for us he is an asset to ford thanks StevenResponse from TrustFord BallymenaJul 9, 2025Hello Gerard,
Thank you so much for taking the time to share your wonderful experience with us at TrustFord Ballymena. We're thrilled to hear that Steven made you feel at ease and ensured you found the perfect car to suit your needs. It's always our goal to provide exceptional service, and your feedback confirms that Steven is indeed an asset to our team. We truly appreciate your kind words and your 5-star rating. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jul 3, 2025Treated like royalty a great experience from start to finishResponse from TrustFord BallymenaJul 3, 2025Dear Mary S.,
Thank you so much for your wonderful review! We are thrilled to hear that you felt treated like royalty during your visit to TrustFord Ballymena. Providing a great experience from start to finish is our top priority, and your feedback assures us that we are on the right track. We truly appreciate your kind words and look forward to welcoming you back in the future.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jun 28, 2025Everything perfect from start to finish thank youResponse from TrustFord BallymenaJun 30, 2025Hello Mary,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was perfect from start to finish. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again at TrustFord Ballymena.
Best regards,
The Motability Scheme Team at TrustFord Ballymena - Rating 5.0Jun 21, 2025Excellent in all aspectsResponse from TrustFord BallymenaJun 23, 2025Hello Chakira H.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent in all aspects. At TrustFord Ballymena, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jun 21, 2025Excellent customer service kept up to date throughoutResponse from TrustFord BallymenaJun 23, 2025Dear Linda H.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with our customer service and that you felt well-informed throughout your visit. At TrustFord Ballymena, we strive to provide the best service possible, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
The TrustFord Ballymena Team - Rating 5.0Jun 18, 2025Fantastic all round service, colected and returned my car in 1 day.Response from TrustFord BallymenaJun 19, 2025Hello Tasman D.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our service and that we were able to collect and return your car in just one day. Providing efficient and high-quality service is always our top priority, and your feedback truly means a lot to us. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jun 3, 2025Josh was very helpfulResponse from TrustFord BallymenaJun 3, 2025Dear Sharon M.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that Josh was able to assist you effectively and that you had a positive experience at TrustFord Ballymena. Your feedback is greatly appreciated and will be shared with Josh and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Apr 28, 2025Very good and explained everything so wellResponse from TrustFord BallymenaApr 28, 2025Dear Martha G.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with us and that everything was explained so well. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at TrustFord Ballymena.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Apr 28, 2025Steven Kelly was lovely and made me very comfortable with the way he handled the sale. Definitely recommend him to anyone in trust ford ballymena.Response from TrustFord BallymenaApr 28, 2025Hello Maxine,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Steven Kelly made your experience comfortable and enjoyable. It's always our goal to provide exceptional service, and we're delighted to know that Steven exceeded your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Apr 20, 2025Picked my car up serviced it cleaned it inside and out sent me a video of the inspection. Delivered the car back out .
Great service and polite young manResponse from TrustFord BallymenaApr 21, 2025Dear Susan S.,
Thank you so much for taking the time to share your positive experience with us at TrustFord Ballymena. We are thrilled to hear that you were satisfied with the service you received, including the thorough inspection and cleaning of your car. Our team takes great pride in delivering excellent customer service, and it’s wonderful to know that the polite young man who assisted you made a positive impression.
Your feedback is greatly appreciated and serves as a great motivation for our team to continue providing top-notch service. If there is anything else we can do for you in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Ballymena.
Best regards,
[Your Name]
TrustFord Ballymena Team - Rating 5.0Apr 14, 2025As always Stephen at Trust Ford was amazing! He spent time talking me through what car would be more beneficial to help with my disability and then helped me choose the right one. Would highly recommend this company.Response from TrustFord BallymenaApr 15, 2025It is great to know that you would rate us as 5 stars Jacqueline, thank you for taking the time to leave us this great review! Kind regards,
- Rating 5.0Apr 2, 2025I would say it was excellent. This was my first time applying for a car and I found Catherine most helpful.Response from TrustFord BallymenaApr 2, 2025Thank you so much for your kind words! We are so happy to hear that Catherine was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 31, 2025Catherine motability girl was so helpful...explained everything..Really good at her job ...Response from TrustFord BallymenaMar 31, 2025Hi Mark, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Catherine receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
- Rating 5.0Mar 17, 2025Absolutely fantastic great customer support very helpfulResponse from TrustFord BallymenaMar 17, 2025Hi Joseph, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Ballymena, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Feb 25, 2025Joshua was great and very informative. Excellent experienceResponse from TrustFord BallymenaFeb 25, 2025Hi Matthew, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Joshua, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Feb 24, 2025Brilliant thank you for the serviceResponse from TrustFord BallymenaFeb 24, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Feb 24, 2025Excellent service and experience with motability scheme. Joshua was perfectResponse from TrustFord BallymenaFeb 24, 2025Thank you so much for your kind words! We are so happy to hear that Joshua was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Stephen was able to assist you in finding the car you were after and that you are pleased with the service you received. Your satisfaction is our top priority, and your kind words are greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Ballymena Team