Motability Scheme at TrustFord Ballymena
08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Ballymena
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
TrustFord Ballymena can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact TrustFord Ballymena on 02825661727 to make an appointment with our Motability specialist.
Contact information
Address
Pennybridge Industrial Estate
Ballymena BT42 3HB
GB
Phone Number
Call TrustFord Ballymena on 028 2566 1727
028 2566 1727
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 20:00 |
| Wednesday | 08:30 - 20:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 15:00 |
| Saturday | Closed |
| Sunday | Closed |
Motability Scheme specialists:
- Catherine Courtney
- Steven Kelly
- Joshua Catterson
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 17:45 09:00 - 13:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 17:45 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 17:45 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- David Billings
- Ryan Aiken
- Lucy Frampton
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Ballymena
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Ballymena
- Rating 5.0Nov 19, 2024A first class service very helpful and informativeResponse from TrustFord BallymenaNov 19, 2024Hi Thomas, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Ballymena, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Nov 5, 2024fantastic really pleased with the serviceResponse from TrustFord BallymenaNov 5, 2024Hello Zach G.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Nov 3, 2024Brilliant Experience From Steven Kelly. All seamless from start to finishResponse from TrustFord BallymenaNov 4, 2024Hi Teresa, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Steven receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 4.0Oct 26, 2024Quick and efficient process, all staff encountered were knowledgeable and pleasant.Response from TrustFord BallymenaOct 28, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Oct 25, 2024Was quick and easy so gratefulResponse from TrustFord BallymenaOct 28, 2024Thank you for your high star rating.
- Rating 5.0Oct 22, 2024Thank you very much for the staff and the experience YS BOB DWYERResponse from TrustFord BallymenaOct 23, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Oct 8, 2024Was well looked after,it all went very smoothly from start to finish,very happy with the service provided and will recommend to others,
Regards Charles Handley.Response from TrustFord BallymenaOct 10, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet - Rating 5.0Oct 2, 2024Katherine is very pleasant and helpful nothing is too much troubleResponse from TrustFord BallymenaOct 3, 2024Thank you for the great review and the feedback on Katherine, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 16, 2024Very helpful team. My car was in for an oil change and it was quick and easy. I waited while they carried this out.Response from TrustFord BallymenaSep 17, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 13, 2024Great service,had to wait on my car, and as much tea or coffee as you like in the waiting room,plus video of what was going on, 10 out of 10 from me.Response from TrustFord BallymenaSep 13, 2024Thank you for taking the time to leave us this great 5 star review Samuel! Kind regards,
- Rating 5.0Sep 11, 2024Fast and complete examinationResponse from TrustFord BallymenaSep 11, 2024We're thrilled to see that you enjoyed your visit with us.
- Rating 5.0Sep 2, 2024All staff were very welcoming. Catherine was excellent in helping me identify what I needed in my car and kept me well informed about every stage. Very friendly and was focused on meeting my needsResponse from TrustFord BallymenaSep 2, 2024Hi Nichola, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Catherine receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
- Rating 5.0Aug 29, 2024Steven was great from the day we met until handover day he was excellent at his jobResponse from TrustFord BallymenaAug 29, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Steven receives the recognition he deserves. Many thanks Janet
- Rating 5.0Aug 28, 2024Customer service good friendly welcoming serviceResponse from TrustFord BallymenaAug 29, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 31, 2024From the moment I rang to make an inquiry about an appointment at Ford Ballymena, I was treated so well. The customer service is truly second to none. Steven excels at his job, was patient, so kind with my son, and talked me through everything. He rang me weekly with updates on my order and was nothing but a ray of sunshine. He truly is a credit to Ford. Especially because I’ve heard so many people having bad experiences with their motability at dealers, they clearly haven’t been to Ford Ballymena. I could not recommend them enough, and Steven for all his help and expertise.Response from TrustFord BallymenaAug 1, 2024Hi Amelia, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Steven receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 5.0Jul 10, 2024Very helpful and keeping us notified with all the updates..Response from TrustFord BallymenaJul 10, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Jul 9, 2024Response from TrustFord BallymenaJul 9, 2024Thank you for your high star rating.
- Rating 5.0Jul 1, 2024Response from TrustFord BallymenaJul 2, 2024Thank you for your high star rating.
- Rating 5.0Jun 13, 2024Catherine was really great and listened to what I needed in a car, very friendly and took the time to ensure I understood everythingResponse from TrustFord BallymenaJun 13, 2024Hi Nichola, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with Catherine, we hope to see you again soon! Kind regards, Janet
- Rating 5.0May 22, 2024First class have no complaints thanksResponse from TrustFord BallymenaMay 22, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet