Motability Scheme at TrustFord Ballymena
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 09:00 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Ballymena
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
TrustFord Ballymena can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact TrustFord Ballymena on 02825661727 to make an appointment with our Motability specialist.
Contact information
Address
Pennybridge Industrial Estate
Ballymena BT42 3HB
GB
Phone Number
Call TrustFord Ballymena on 028 2566 1727
028 2566 1727
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 09:00 - 15:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 20:00 |
| Thursday | 08:30 - 20:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Catherine Courtney
- Steven Kelly
- Stephen Ness
- Joshua Catterson
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 17:45 09:00 - 13:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 17:45 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 17:45 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- David Billings
- Pamela Gibson
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Ballymena
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Ballymena
- Rating 5.0Feb 6, 2026The fella Stephen we dealt with was very knowledgeable and helpful 👍 was like talking to a friend
- Rating 5.0Jan 27, 2026Grand, vehicle serviced no hassle. Recall also dealt with, very efficient.Response from TrustFord BallymenaJan 27, 2026Hello Jackson
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service efficient and hassle-free, especially with both the vehicle servicing and recall. At TrustFord Ballymena, we strive to provide the best experience for our customers, and it's wonderful to know we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jan 23, 2026Staff were helpful and efficient. The service was completed fairly quickly.Response from TrustFord BallymenaJan 23, 2026Dear Samuel
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff helpful and efficient, and that your service was completed quickly. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.
At TrustFord Ballymena, we strive to provide the best possible service to all our customers, and your positive experience is a testament to our team's dedication. If there’s anything more we can do for you in the future, please don’t hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Janet
TrustFord Ballymena Team - Rating 5.0Jan 22, 2026Fantastic to deal with staff very friendly. Helped with everything I needed including coming out with me to test drive as I'd never driven an automatic before. That made it so much easier than just collecting keys and leaving with no clue about some things in the car.Response from TrustFord BallymenaJan 22, 2026Hi Lisa,
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our team at TrustFord Ballymena. It's great to know that our staff could assist you with everything you needed, especially during your first automatic test drive. We always aim to make the process as smooth and informative as possible for our customers. Your feedback is greatly appreciated, and we look forward to seeing you again in the future!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jan 21, 2026Catherine was very knowledgeable, patient and kind.Response from TrustFord BallymenaJan 22, 2026Dear Mary
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Catherine was able to assist you with such knowledge, patience, and kindness. Providing excellent service is our top priority, and it’s always rewarding to know when we’ve succeeded.
Your perfect rating means a lot to us and motivates our team to continue delivering the best experience possible. If there’s anything else we can do for you, please don’t hesitate to reach out.
Warm regards,
The TrustFord Ballymena Team - Rating 5.0Jan 20, 2026Steven got me sorted with my new Kuga st line x within a week... First class service and I would highly recommend Trust Ford BallymenaResponse from TrustFord BallymenaJan 22, 2026Hello Daniel,
Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that Steven was able to assist you in getting your new Kuga ST Line X so quickly and that you were pleased with the service you received. Your recommendation means a lot to us, and we're delighted to have earned your trust. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jan 20, 2026Brilliant serviceResponse from TrustFord BallymenaJan 20, 2026Hello Samuel
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with our service at TrustFord Ballymena. Providing exceptional service is our top priority, and it's always rewarding to know when we've met our customers' expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jan 19, 2026Trustford Ballymena couldn’t have been any more helpful, as usual, they went above and beyond for me! A special shout out to Catherine and Steven, just THE BEST!! LOVE my new Kuga!! 💕Response from TrustFord BallymenaJan 20, 2026Dear Sharon
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at TrustFord Ballymena. It's fantastic to know that Catherine and Steven were able to provide you with the exceptional service you deserve. We are delighted that you love your new Kuga, and we hope it brings you many enjoyable journeys. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible.
Thank you once again for your kind words and support.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jan 19, 2026Easy booking my car for service. Mot ability personal were extremely helpful.Response from TrustFord BallymenaJan 19, 2026Hello William
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found the booking process easy and that our Motability team was extremely helpful. Providing excellent service is our top priority, and your feedback is a great encouragement to our team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jan 16, 2026Very helpful and friendlyResponse from TrustFord BallymenaJan 16, 2026Hello Collette,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at TrustFord Ballymena to be helpful and friendly. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jan 15, 2026Very nice gentleman answered all questions I was very pleased with my vist.Response from TrustFord BallymenaJan 15, 2026Dear Charlene
Thank you so much for taking the time to share your positive experience with us at TrustFord Ballymena. We are thrilled to hear that you were pleased with your visit and that our team member was able to answer all your questions. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jan 12, 2026Steven Kelly is very welcoming and pleasant man. Expert knowledge on the ford range. Very smooth and enjoyable experienceResponse from TrustFord BallymenaJan 12, 2026Dear Liza
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a smooth and enjoyable experience at TrustFord Ballymena. Steven Kelly is indeed a valued member of our team, and we are delighted to know that his welcoming nature and expert knowledge made your visit memorable.
Your positive review is greatly appreciated, and it motivates us to continue providing excellent service to all our customers. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Ballymena.
Best regards,
Janet
TrustFord Ballymena Team - Rating 5.0Jan 9, 2026BrilliantResponse from TrustFord BallymenaJan 9, 2026Hi George,
Thank you so much for your brilliant review! We're thrilled to hear that you had a great experience with us at TrustFord Ballymena. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Jan 5, 2026Was excellent very helpful and friendly dedicated to her jobResponse from TrustFord BallymenaJan 5, 2026Hello John
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service excellent and that our team member was helpful and friendly. We are dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Ballymena.
Best regards,
The Motability Scheme Team at TrustFord Ballymena - Rating 5.0Jan 1, 2026Friendly and informative…Stephen explained everything clearlyResponse from TrustFord BallymenaJan 2, 2026Dear Mavis,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at TrustFord Ballymena. It's fantastic to know that Stephen was able to provide you with clear and informative assistance. We strive to offer the best service possible, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Dec 30, 2025Very helpful with assisting on car trying outResponse from TrustFord BallymenaJan 2, 2026Dear Sharon
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our assistance helpful during your car trial experience. At TrustFord Ballymena, we strive to provide the best service possible, and it's wonderful to know that we met your expectations.
Your feedback is greatly appreciated and motivates us to continue delivering excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Janet
TrustFord Ballymena Team - Rating 5.0Dec 24, 2025Very help fullResponse from TrustFord BallymenaDec 27, 2025Hello William,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. At TrustFord Ballymena, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Ballymena Team - Rating 5.0Dec 24, 2025They are very helpful and friendlyResponse from TrustFord BallymenaDec 27, 2025Dear Alfred
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at TrustFord Ballymena to be helpful and friendly. Providing excellent service is our top priority, and your feedback is incredibly rewarding.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Ballymena Team - Rating 5.0Dec 9, 2025Excellent
Josh was fantastic so patient and understanding an all round great guyResponse from TrustFord BallymenaDec 9, 2025Dear Dominica
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at TrustFord Ballymena. Josh will be delighted to know that his patience and understanding made a positive impact on your visit. We strive to provide the best service possible, and your feedback is incredibly valuable to us.
If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Warm regards,
The TrustFord Ballymena Team - Rating 5.0Dec 9, 2025Catherine was excellent showed me everything and reassured me I could contact if I needed further information.Response from TrustFord BallymenaDec 9, 2025Dear Rosemary
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Catherine provided you with excellent service and reassurance. It's great to know that she was able to show you everything you needed and made you feel comfortable reaching out for further information.
Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at TrustFord Ballymena. If you have any more questions or need assistance in the future, please don't hesitate to contact us.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Janet
TrustFord Ballymena Team
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Stephen was able to assist you in a friendly and knowledgeable manner. It's great to know that your experience felt like talking to a friend, as we strive to make every interaction as comfortable and helpful as possible. We truly appreciate your feedback and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at TrustFord Ballymena.
Best regards,
The Motability Scheme Team at TrustFord Ballymena