Motability Scheme at TrustFord Ballymena

4.9
Rating 4.9
(181 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today

Welcome to TrustFord Ballymena

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Ballymena can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Ballymena on 02825661727 to make an appointment with our Motability specialist.

Contact information

Address
Pennybridge Industrial Estate
Ballymena BT42 3HB
GB
Phone Number
Call TrustFord Ballymena on 028 2566 1727
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Catherine Courtney
  • Steven Kelly
  • Joshua Catterson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 17:45
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • David Billings
  • Ryan Aiken
  • Lucy Frampton
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Ballymena

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Ballymena

  • Rating 5.0
    Very helpful and keeping us notified with all the updates..
    Response from TrustFord Ballymena
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0

    Response from TrustFord Ballymena
    Thank you for your high star rating.
  • Rating 5.0
    Response from TrustFord Ballymena
    Thank you for your high star rating.
  • Rating 5.0
    Catherine was really great and listened to what I needed in a car, very friendly and took the time to ensure I understood everything
    Response from TrustFord Ballymena
    Hi Nichola, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with Catherine, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    First class have no complaints thanks
    Response from TrustFord Ballymena
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    First class staff, looked after really well,highly recommended.


    Response from TrustFord Ballymena
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Good as per normal
    Response from TrustFord Ballymena
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Was great
    Response from TrustFord Ballymena
    Thank you for your high star rating.
  • Rating 5.0
    Steven was very lovely and helpful. He had all the time for me and talked me through everything. What a wonderful experience!
    Response from TrustFord Ballymena
    Hi Amelia, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Steven receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Fabulous service, Jayden was such a lovely chap and eager to help from beginning to end of service, providing a lovely courtesy car. Loved every minute of the experience.
    Response from TrustFord Ballymena
    Thank you so much for your kind words! We are so happy to hear that Jayden was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great friendly professional service couldn't asked for better
    Response from TrustFord Ballymena
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Well what can I say very friendly helpful couldn't do enough for me. He is a real asset to trust ford. My I say very handsome
    Response from TrustFord Ballymena
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    fast, efficient service and well detailed and explained to me!
    Response from TrustFord Ballymena
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Catherine was an amazing assistant she walked us through each step of the way from day one until we got the car
    Thanks so much I’ll be recommending Catherine to friends and family
    Response from TrustFord Ballymena
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Catherine receives the recognition she deserves. Many thanks Liam.
  • Rating 5.0
    Stephen was fantasic kept in touch with me from beginning to end. Couldn't recommend enough.
    Response from TrustFord Ballymena
    Hi Patricia, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Stephen, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Catherine was excellent.
    Response from TrustFord Ballymena
    Thank you for the great review and the feedback on Catherine, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Steven’s customer service is second to none. He is an asset to TrustFord Ballymena and his service is impeccable. Thank you again Steven!
    Response from TrustFord Ballymena
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Steven receives the recognition he deserves and forward this to the management for you. Thank you Janet
  • Rating 5.0
    Fantastic
    Response from TrustFord Ballymena
    Thank you for your high star rating.
  • Rating 5.0
    Steven was excellent helped talk me through everything on how the car works
    Response from TrustFord Ballymena
    Hi Carl, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Stephen, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Catherine was very nice and easy to talk to she sorted everything out with my car to go to mobility car and sorted out the app on my phone and she showed me everything about the car could not ask for any more tea and coffee as well 100%
    Response from TrustFord Ballymena
    Hi Brian, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Catherine receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet

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