Motability Scheme at Charles Hurst Toyota Belfast

4.8
Rating 4.8
(310 reviews)
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
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Contact information

Address
62 Boucher Road
Belfast BT12 6LR
GB
Get directions
Phone Number
Call Charles Hurst Toyota Belfast on 028 9038 1000
028 9038 1000
028 9038 1000
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Debbie Mccallen
  • Zara Dunlop
  • Stephanie Graham
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Darren Shields
  • Glenn Mccartney
  • Anthony Rafferty
We recommend calling and booking an appointment before visiting.
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Accessibility features at Charles Hurst Toyota Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Charles Hurst Toyota Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Charles Hurst Toyota Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Charles Hurst Toyota Belfast on 02890381000 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Charles Hurst Toyota Belfast

  • Rating 5.0
    Very good
    Response from Charles Hurst Toyota Belfast
    Dear Georgina F.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Charles Hurst Toyota Belfast. Your feedback is incredibly valuable to us as we strive to provide the best service possible in our Mobility Equipment Store.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Toyota Belfast
  • Rating 5.0
    Debbie was very helpful in helping me choose the right car. She explained upgrade very well. She carried the sales very professional!
    Response from Charles Hurst Toyota Belfast
    Dear Anne G.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Debbie was able to assist you effectively in choosing the right car and that her professionalism made your experience a positive one. Your feedback is incredibly valuable to us, and we are delighted to know that you were satisfied with the service provided.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Toyota Belfast.

    Best regards,

    Ann Scott
    Motability Scheme Team
    Charles Hurst Toyota Belfast
  • Rating 5.0
    Great
    Response from Charles Hurst Toyota Belfast
    Hello Christopher M.,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Charles Hurst Toyota Belfast. Your feedback is incredibly valuable and motivates our team to continue delivering excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Toyota Belfast
  • Rating 5.0
    👍
    Response from Charles Hurst Toyota Belfast
    Hello Gerard O.,

    Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating! We're thrilled to hear that you had a positive experience with the Motability Scheme at Charles Hurst Toyota Belfast. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Excellent service, staff were really helpful
    Response from Charles Hurst Toyota Belfast
    Dear Bronach D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our staff to be really helpful. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.

    At Charles Hurst Toyota Belfast, we strive to provide the best possible experience for our customers, and your kind words are a testament to the hard work and dedication of our team. If there is anything else we can do for you, please don't hesitate to reach out.

    We look forward to welcoming you back in the future!

    Best regards,

    The Charles Hurst Toyota Belfast Team
  • Rating 5.0
    I couldn’t recommend Charles Hurst more !
    Excellent experience so friendly and helpful made the day very special .
    Thank you Debbie
    Response from Charles Hurst Toyota Belfast
    Dear Richard C.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had an excellent experience with us at Charles Hurst Toyota Belfast. It's fantastic to know that Debbie and our team were able to make your day special with their friendly and helpful service.

    Your recommendation means a lot to us, and we are grateful for your support. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    The Charles Hurst Toyota Belfast Team
  • Rating 2.0
    Not one comfortable chair in the place. Extremely painful experience. I have degenerative disc disease.
    Response from Charles Hurst Toyota Belfast
    Dear Stephen,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the discomfort you experienced during your visit to Charles Hurst Toyota Belfast. We understand how important it is to have comfortable seating, especially for customers with specific health needs like degenerative disc disease.

    Your feedback is invaluable, and we are committed to improving our facilities to better accommodate all our customers. We will be reviewing our seating arrangements to ensure a more comfortable experience in the future.

    If there is anything else we can do to assist you or if you have further suggestions, please do not hesitate to reach out. We appreciate your input and hope to provide a more positive experience on your next visit.

    Kind regards,

    Ann Scott
    Charles Hurst Toyota Belfast Team
  • Rating 5.0
    Debbie made me feel so welcome and honestly I suffer from anxiety but she was amazing I felt relaxed wish there were more people like her
    Response from Charles Hurst Toyota Belfast
    Dear Sheena,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Debbie made you feel welcome and helped you feel relaxed during your visit. It's wonderful to know that her approach had such a positive impact, especially considering your anxiety. We truly appreciate your kind words and your perfect rating of 5.0.

    At Charles Hurst Toyota Belfast, we strive to provide exceptional service to all our customers, and feedback like yours is incredibly rewarding. We will be sure to pass on your compliments to Debbie and let her know how much her efforts are appreciated.

    Thank you once again for your review. We look forward to welcoming you back in the future.

    Best regards,

    Ann Scott
    Charles Hurst Toyota Belfast
  • Rating 5.0
    I had the best service at toyota in belfast today with Debbie. She couldn't help me enough or help learn my daughter who will be my driver everything she needed to know. She made me feel comfortable an didnt need to worry about all the paper work etc.
    Response from Charles Hurst Toyota Belfast
    Dear Laura M.,

    Thank you so much for taking the time to share your wonderful experience with us at Charles Hurst Toyota Belfast. We are thrilled to hear that Debbie provided you with exceptional service and made you feel comfortable throughout the process. It's great to know that she was able to assist both you and your daughter effectively. Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to meet your needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Toyota Belfast
  • Rating 5.0
    Absolutely delighted with Debbie and finula and the guy sam. Brilliant service. Ty .
    Response from Charles Hurst Toyota Belfast
    Hello Thomas,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you were absolutely delighted with the service provided by Debbie, Finula, and Sam. It's fantastic to know that they made your experience with us a brilliant one. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back to Charles Hurst Toyota Belfast in the future.

    Best regards,

    The Motability Scheme Team at Charles Hurst Toyota Belfast
  • Rating 5.0
    Staff very polite and efficient. Gave me a timeframe and updated me throughout
    Response from Charles Hurst Toyota Belfast
    Dear Maureen C.,

    Thank you so much for taking the time to share your positive experience with us at Charles Hurst Toyota Belfast. We are thrilled to hear that our staff were polite and efficient during your visit. Keeping our customers informed and providing timely updates is something we strive for, and it's wonderful to know we met your expectations.

    Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    The Charles Hurst Toyota Belfast Team
  • Rating 5.0
    Very happy thank you
    Response from Charles Hurst Toyota Belfast
    Dear Nicola B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very happy with your experience at Charles Hurst Toyota Belfast. Your satisfaction is our top priority, and your feedback is incredibly valuable to us. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Toyota Belfast
  • Rating 5.0
    Brilliant service debbie no1
    Response from Charles Hurst Toyota Belfast
    Hello Christopher M.,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a brilliant experience with our service, and it's wonderful to know that Debbie made such a positive impression. Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Charles Hurst Toyota Belfast in the future.

    Best regards,
    The Motability Scheme Team at Charles Hurst Toyota Belfast
  • Rating 5.0
    Very friendly and helpful.
    Response from Charles Hurst Toyota Belfast
    Dear Konrad P.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Charles Hurst Toyota Belfast to be very friendly and helpful. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Charles Hurst Toyota Belfast
  • Rating 5.0
    Debbie is just a star so helpful , knowledgeable & approachable . Nothing was too much bother . Highly recommended
    Response from Charles Hurst Toyota Belfast
    Dear Richard C.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Debbie at Charles Hurst Toyota Belfast. It's fantastic to know that her helpfulness, knowledge, and approachable nature made your visit enjoyable. We truly appreciate your recommendation and your kind words will be shared with Debbie and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Motability Scheme Team at Charles Hurst Toyota Belfast
  • Rating 5.0
    5 star service
    Response from Charles Hurst Toyota Belfast
    Hello Samuel M.,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you had a great experience with us at Charles Hurst Toyota Belfast. Our team is dedicated to providing top-notch service, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Charles Hurst Toyota Belfast Team
  • Rating 5.0
    My review of my vehicle was done very professionally and was efficiently waiting time for a vehicle was very memo. I was very pleased with the result of the test.
    Response from Charles Hurst Toyota Belfast
    Dear Liam M.,

    Thank you so much for taking the time to share your positive experience with us at Charles Hurst Toyota Belfast. We are thrilled to hear that you found the review of your vehicle to be professional and efficient. It's wonderful to know that you were pleased with the outcome of the test and that our service met your expectations.

    Your feedback is incredibly valuable to us, and we are delighted that we could provide you with a satisfactory experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Ann
    Charles Hurst Toyota Belfast Team
  • Rating 3.0
    The mechanics could’ve been faster
    Response from Charles Hurst Toyota Belfast
    Hello Warren,

    Thank you for taking the time to share your feedback with us. We appreciate your honest review and are sorry to hear that the service did not meet your expectations in terms of speed. At Charles Hurst Toyota Belfast, we strive to provide efficient and timely service to all our customers, and your feedback is invaluable in helping us improve.

    We are continuously working on enhancing our processes to ensure a quicker turnaround time. If there is anything specific you would like to discuss or if you have any further suggestions, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future.

    Thank you for choosing the Motability Scheme at Charles Hurst Toyota Belfast.

    Best regards,

    Ann
    Customer Advisor
    Charles Hurst Toyota Belfast
  • Rating 5.0
    A painless process from start to finish. Everything explained in detail, sales lady Stephanie was very helpful.
    Response from Charles Hurst Toyota Belfast
    Hello Joanne,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found the process painless and that everything was explained in detail. Stephanie will be delighted to know that her assistance was helpful to you. Your feedback is incredibly valuable to us, and we are grateful for your perfect rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Toyota Belfast.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent
    Response from Charles Hurst Toyota Belfast
    Hello Thomas M.,

    Thank you so much for your excellent review and the perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Charles Hurst Toyota Belfast. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Toyota Belfast

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