Motability Scheme at Lexus Belfast

Motability Scheme at Lexus Belfast

4.8
Rating 4.8
(66 reviews)
09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 15:00Closed Today
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Contact information

Address
62 Boucher Road
Belfast BT12 6LR
GB
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Phone Number
Call Lexus Belfast on 028 9038 3600
028 9038 3600
028 9038 3600
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Debbie Mccallen
  • Matthew Brown
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 12:00
SundayClosed

Motability service specialists:

  • Adrian Johnston
  • Karen Massingham
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lexus Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lexus Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lexus Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lexus Belfast on 02890383600 to make an appointment with our Motability Scheme specialist.

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Reviews at Lexus Belfast

  • Rating 5.0
    From check in to check out everything was great. Paul even programmed my phone to the car. Couldn't complain about anything
    Response from Lexus Belfast
    Dear Annie M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience from check-in to check-out was great. It's fantastic to know that Paul was able to assist you by programming your phone to the car. We strive to provide exceptional service, and your kind words are truly appreciated.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Lexus Belfast.

    Best regards,

    Ann
    Motability Scheme Team at Lexus Belfast
  • Rating 1.0
    I was handed my key ..didnt know where my car was parked..there was torrential rain..I had no coat no umbrella and can't walk that far due to my disability.
    Response from Lexus Belfast
    Dear Samantha,

    Thank you for taking the time to share your experience with us. I am truly sorry to hear about the inconvenience you faced during your visit, especially given the weather conditions and your mobility needs. Your feedback is invaluable, and we are committed to ensuring that all our customers receive the assistance they require.

    Please rest assured that we are reviewing our procedures to prevent situations like this from happening in the future. If there is anything specific we can do to address your concerns or assist you further, please do not hesitate to reach out.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Best regards,

    Ann
    Lexus Belfast Motability Scheme Team
  • Rating 5.0
    Excellent service informed all the way though the deal
    Response from Lexus Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Lexus Belfast.
  • Rating 5.0
    Excellent service in every respect!
    Response from Lexus Belfast
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful and a very good service
    Response from Lexus Belfast
    Hello David G.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service very helpful and that you had a positive experience with us at Lexus Belfast. Your feedback is incredibly important to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lexus Belfast
  • Rating 5.0
    Always helpful and go above and beyond
    Response from Lexus Belfast
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent
    Response from Lexus Belfast
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 4.0
    Staff were friendly and helpful and service carried out. Unfortunately there was some paint damage to the bonnet but this is being rectified.
    Response from Lexus Belfast
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Excellent service no hold ups very efficient
    Response from Lexus Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    I. Was. Very. Happy
    Response from Lexus Belfast
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Great, used the collection and return service, very smooth.
    Response from Lexus Belfast
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very good
    Response from Lexus Belfast
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very quick and efficient
    Response from Lexus Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good and very nice staff
    Response from Lexus Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 3.0
    Waiting time in dealership is too long compared to the service
    Response from Lexus Belfast
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Brilliant
    Response from Lexus Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Matthew was extremely helpful and knowledgeable. The whole experience was first class!
    Response from Lexus Belfast
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Matthew receives the recognition he deserves. Many thanks
  • Rating 5.0
    Very quick pleasant staff
    Response from Lexus Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very friendly very helpful no pressure great experience
    Response from Lexus Belfast
    Hello Desmond,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Lexus Belfast. Our team always strives to provide friendly and helpful service without any pressure, and it's fantastic to know that we succeeded in making your visit enjoyable. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Lexus Belfast
  • Rating 5.0
    Matthew was extremely knowledgeable, helpful and a pleasure to deal with. He made the whole experience smooth and hassle free. We look forward to getting our new car.

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