Motability Scheme at TrustFord Coleraine

4.9
Rating 4.9
(114 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today

Welcome to TrustFord Coleraine

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Coleraine can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Coleraine on 02870440522 to make an appointment with our Motability specialist.

Contact information

Address
80-82 Bushmills Road
Coleraine BT52 2BS
GB
Phone Number
Call TrustFord Coleraine on 028 7044 0522
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Tommy-Lee Donaghy
  • Stephen Ness
  • Colin Brennan
  • Garry Hamill
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • George Mcauley
  • Neill Lambert
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Coleraine

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Coleraine

  • Rating 5.0
    Would highly recommend trust ford
    Response from TrustFord Coleraine
    Hello John B.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Positive experience with a knowledgeable, helpful sales assistant..
    Response from TrustFord Coleraine
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent very well looked after
    Response from TrustFord Coleraine
    Hello Charmaine H.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    I would recommend trustford in Coleraine.. Colin was very helpful & pleasant couldn't ask for better service than that
    Response from TrustFord Coleraine
    Thank you so much for your kind words! We are so happy to hear that Colin was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Tommy Lee was informative and pleasant during the whole process.
    The handover was detailed and not rushed.
    He is an asset to the company.
    Response from TrustFord Coleraine
    Hi Margaret, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Tommy, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very satisfied with the professional service offered, given a courtesy car for the day, Full Service was completed the same day, Friendly,Informative Staff.
    Response from TrustFord Coleraine
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    My experience throughout the whole process was fantastic. Colin from ford Coleraine was always in touch with me keeping me updated and at ease. I had never done this before and right from the start Colin explained everything to me and I couldn't believe how easy he made. He is a real credit to not only ford Coleraine but to ford itself. Thank you
    Response from TrustFord Coleraine
    Hi Aaron, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Colin receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Excellent very happy with the service here
    Response from TrustFord Coleraine
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Very professional staff friendly and courteous
    Response from TrustFord Coleraine
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. Thank you Janet
  • Rating 5.0
    Steven Ness was very helpful and informative. Very professional
    Response from TrustFord Coleraine
    Hi Hannah, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Steven receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 4.0
    Helpful and friendly staff. Updated re service of car.
    Response from TrustFord Coleraine
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Brilliant job
    Response from TrustFord Coleraine
    Hello Nevin B.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Can honestly say that I've never had a problem with this dealer ship they are polite and friendly and do a excellent service thanks
    Response from TrustFord Coleraine
    Hello John and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Was totally made to feel at ease and everything explained to us of the process . Handover was very smooth and Stephen took time to explain everything about the car. Couldn't recommend him enough.
    Response from TrustFord Coleraine
    Hi Tracey, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Stephen, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Stephen, once again provided excellent service going above and beyond as usual for this dealership. The only place I would go to for my motability needs.
    Response from TrustFord Coleraine
    Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Steven was really helpful took time to explain everything and totally focused on us.
    Response from TrustFord Coleraine
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Stephen receives the recognition he deserves. Many thanks Janet
  • Rating 5.0
    Brilliant handover from Stephen Ness (Coleraine) he explained everything about the new car and I understood.
    Response from TrustFord Coleraine
    Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    First class
    Response from TrustFord Coleraine
    Thank you for your high star rating.
  • Rating 5.0
    Fantastic customer service lisa made the time very pleasant the car was returned in an excellent manner
    Response from TrustFord Coleraine
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Lisa receives the recognition she deserves and forward this to the management for you. Thank you Janet
  • Rating 5.0
    Steven made it a very pleasant experience
    Response from TrustFord Coleraine
    Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

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