Motability Scheme at TrustFord Coleraine
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Coleraine
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
TrustFord Coleraine can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact TrustFord Coleraine on 02870355921 to make an appointment with our Motability specialist.
Contact information
Address
80-82 Bushmills Road
Coleraine BT52 2BS
GB
Phone Number
Call TrustFord Coleraine on 028 7035 5921
028 7035 5921
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Tommy-Lee Donaghy
- Stephen Ness
- Colin Brennan
- Garry Hamill
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- George Mcauley
- Neill Lambert
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Coleraine
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Coleraine
- Rating 5.0Nov 21, 2023Was totally made to feel at ease and everything explained to us of the process . Handover was very smooth and Stephen took time to explain everything about the car. Couldn't recommend him enough.Response from TrustFord ColeraineNov 22, 2023Hi Tracey, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Stephen, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Nov 17, 2023Stephen, once again provided excellent service going above and beyond as usual for this dealership. The only place I would go to for my motability needs.Response from TrustFord ColeraineNov 17, 2023Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Nov 16, 2023Steven was really helpful took time to explain everything and totally focused on us.Response from TrustFord ColeraineNov 16, 2023Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Stephen receives the recognition he deserves. Many thanks Janet
- Rating 5.0Nov 14, 2023Brilliant handover from Stephen Ness (Coleraine) he explained everything about the new car and I understood.Response from TrustFord ColeraineNov 15, 2023Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Nov 10, 2023First classResponse from TrustFord ColeraineNov 11, 2023Thank you for your high star rating.
- Rating 5.0Nov 9, 2023Fantastic customer service lisa made the time very pleasant the car was returned in an excellent mannerResponse from TrustFord ColeraineNov 10, 2023Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Lisa receives the recognition she deserves and forward this to the management for you. Thank you Janet
- Rating 5.0Nov 1, 2023Steven made it a very pleasant experienceResponse from TrustFord ColeraineNov 2, 2023Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Oct 24, 2023Great Customer Service. Fully explained how everything worksResponse from TrustFord ColeraineOct 25, 2023Thank you so much for your kind words! We are so happy to hear that TrustFord Coleraine was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Oct 18, 2023Gary was very very helpful experienced everything really well took a lot of time with us would give him a 10 out of 10. Highly recommend himResponse from TrustFord ColeraineOct 19, 2023Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Gary and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Oct 17, 2023First class service now just to wait on car highly recommendResponse from TrustFord ColeraineOct 17, 2023Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 4.0Oct 17, 2023Pleased enough with my service only drawback I had to wait an extra 25 minutes for someone to wash the car but overall a good experienceResponse from TrustFord ColeraineOct 17, 2023Thank you for the review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Oct 12, 2023Gary has been phenomenal help, so very informative and very helpful. He put us at ease over car choices and when it came to pick up day. He was just so helpful and gave excellent customer service. I couldn’t recommend Trustford and Gary higher. 9 million stars.Response from TrustFord ColeraineOct 12, 2023Hi Gemma, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Gary receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 5.0Oct 5, 2023First class service from all staff
W J GrahamResponse from TrustFord ColeraineOct 5, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet - Rating 5.0Oct 4, 2023I have nothing but praise for Gary, the motability specialist. I called on Monday and he went above and beyond to help me over the phone and stock checking cars. Made a plan for me to come in on Tuesday and an hour later I had the car I wanted and I was FULLY briefed on everything. I value transparency and gary laid all information out for me. I cannot praise Trustford high enough. They have made a very stressful situation, into a walk in the park. Forever Grateful.Response from TrustFord ColeraineOct 4, 2023Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Oct 2, 2023Tommy Lee was brilliant every step he kept me up to date best and easiest experience can't thank him enough top chapResponse from TrustFord ColeraineOct 2, 2023Hi *Margaret, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Tommy Lee, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Sep 9, 2023Great customer service from Stephen helped me choose a suitable car for myself, would definitely recommend him to others looking for a car.
Kept me updated with every step of the car
Very friendly and professional
Maintained my best interests when helping me choose a car. Thankyou very much Stephen for all your help!:)Response from TrustFord ColeraineSep 11, 2023Hi Victoria, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Stephen receives recognition for his fantastic customer service which he provided to you. Kind regards, - Rating 2.0Sep 6, 2023Original appointment for service was made but not put on the system by ford customer service in Belfast Roseann DavidsonResponse from TrustFord ColeraineSep 6, 2023Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
- Rating 5.0Aug 15, 2023Great serviceResponse from TrustFord ColeraineAug 16, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 1, 2023Excellent customer service, friendly and efficient 👍Response from TrustFord ColeraineAug 2, 2023Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Aug 1, 2023Fantastic customer service. Sales man Colin was very helpful and made everything very easy to understand.Response from TrustFord ColeraineAug 3, 2023Thank you for the great review and the feedback on Colin, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet