Motability Scheme at TrustFord Coleraine

Motability Scheme at TrustFord Coleraine

4.9
Rating 4.9
(158 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
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Welcome to TrustFord Coleraine

Motability Scheme at TrustFord Coleraine

Our trained Motability specialists are here to support you throughout the duration of your lease.

TrustFord Coleraine can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact TrustFord Coleraine on 02870440522 to make an appointment with our Motability specialist.

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Contact information

Address
80-82 Bushmills Road
Coleraine BT52 2BS
GB
Get directions
Phone Number
Call TrustFord Coleraine on 028 7044 0522
028 7044 0522
028 7044 0522
Website

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Email

enquiries.coleraine@trustford.co.uk

Feedback

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Reviews

Find or leave a review on Google

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Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Willis Surgenor
We recommend calling and booking an appointment before visiting.

Accessibility features at TrustFord Coleraine

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at TrustFord Coleraine

  • Rating 5.0
    Very helpful and quick I didn't have all day to wait for my car to be serviced
    Response from TrustFord Coleraine
    Hello Hugh,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you found our service both helpful and efficient. At TrustFord Coleraine, we understand the importance of your time and strive to ensure that our customers receive prompt and effective service. Your feedback is greatly appreciated and motivates us to continue delivering the best experience possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 3.0
    All doing ok car came nice and early only let down was the lack of fuel in the car every car I have ever had came with a full tank ? Maybe An oversight or just not done any more other than that everything was ok … wouldn’t have been an issue normally but getting the deposit together so close to Christmas wasn’t easy so it having no fuel made things exceptionally tight never had a new car not come with a tank of fuel before so was disappointed
    Response from TrustFord Coleraine
    Hello Alison,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that your car arrived earlier than expected and that you found everything else to be spot on. However, we apologize for the inconvenience regarding the fuel level. We understand how important it is to have a full tank when receiving a new vehicle, and we will certainly look into this matter to ensure it doesn't happen again in the future.

    Your feedback is invaluable to us as we strive to improve our services. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at TrustFord Coleraine
  • Rating 5.0
    Fast helpful mr ness showed me what I could have to meat my needs great job
    Response from TrustFord Coleraine
    Hello David

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Mr. Ness was able to assist you effectively and meet your needs. It's always our goal to provide fast and helpful service to our customers, and we're delighted that your experience reflected that. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Coleraine.

    Best regards,
    The Motability Scheme Team at TrustFord Coleraine
  • Rating 5.0
    Gary was great the show room is great very nice people
    Response from TrustFord Coleraine
    Dear Ann

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience at our showroom and that Gary, along with the rest of our team, made a positive impression. Your feedback is incredibly valuable to us, and it’s fantastic to know that we could meet your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to TrustFord Coleraine.

    Best regards,

    Janet
    TrustFord Coleraine Team
  • Rating 5.0
    Stephen was brilliant as always
    Response from TrustFord Coleraine
    Hello Brian,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Stephen provided you with brilliant service once again. At TrustFord Coleraine, we strive to ensure every customer has a great experience, and it's wonderful to know that Stephen has consistently met your expectations.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Brilliant very help full
    Response from TrustFord Coleraine
    Dear Sheila

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service brilliant and helpful. At TrustFord Coleraine, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Garry who I done deal with was a lovely very helpful lad nothing was a problem and explained things very well
    Response from TrustFord Coleraine
    Hello Mark M.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Garry was able to assist you effectively and make your experience with us a positive one. It's great to know that he explained everything clearly and was helpful throughout the process. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Very helpful and kept us informed at all times
    Response from TrustFord Coleraine
    Hello Andrea,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that we were able to keep you informed throughout your experience with us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Coleraine.

    Best regards,

    Janet
    Motability Scheme Team
    TrustFord Coleraine
  • Rating 5.0
    I give Stephen 100 percent
    Response from TrustFord Coleraine
    Hello John J.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Stephen provided you with excellent service and that you had a great experience at TrustFord Coleraine. Your feedback is incredibly valuable to us, and we’re delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Friendly and helpful when ordering q
    Response from TrustFord Coleraine
    Dear Alison B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful during your ordering process. At TrustFord Coleraine, we strive to provide the best service possible, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Excellent customer service, very happy with the service I received. Definitely recommend.
    Response from TrustFord Coleraine
    Hello Aoife,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at TrustFord Coleraine. Your recommendation means a lot to us, and we're delighted to know that you are very happy with the service you received. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Everything went very smoothly and the dealership couldn't have been more helpful and friendly.Would definitely recommend the Ford experience to anyone.
    Response from TrustFord Coleraine
    Hello David D.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that everything went smoothly and that our team at TrustFord Coleraine was able to provide you with helpful and friendly service. Your recommendation means a lot to us, and we're delighted to know you enjoyed the Ford experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Gary was very good made sure we knew everything and took his time 10/10
    Response from TrustFord Coleraine
    Dear Ann M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Gary provided you with excellent service and ensured you were well-informed. Your perfect rating of 10/10 truly means a lot to us, and we are delighted to know that your experience at TrustFord Coleraine met your expectations.

    We strive to provide the best service possible, and feedback like yours motivates us to continue delivering exceptional experiences to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and support.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    All the information I asked was answered straight away.It was all very friendly and easy to talk to Gary.
    Response from TrustFord Coleraine
    Hello David D.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Gary was able to provide you with all the information you needed and that you found the experience friendly and easy. We strive to offer excellent service to all our customers, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Coleraine
  • Rating 5.0
    Always delivering excellent service, from finding the right car too any service along the way.
    Staff are very polite and helpful from the minute you call in making it a relaxing atmosphere.
    Response from TrustFord Coleraine
    Dear Eleanor M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you consistently receive excellent service and that our team has been polite and helpful throughout your experience. Creating a relaxing atmosphere for our customers is something we strive for, and it's fantastic to know that we've succeeded in making your visits enjoyable.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your continued support. If there's anything more we can do for you, please don't hesitate to reach out.

    Warm regards,

    The TrustFord Coleraine Team
  • Rating 5.0
    We dealt with Gary at Ford Coleraine. He was excellent to deal with and answered all our questions. He explained every really well and we would definitely use Ford Coleraine again.
    Response from TrustFord Coleraine
    Hello Stephen S.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience with Gary at TrustFord Coleraine. It's wonderful to know that he was able to answer all your questions and provide clear explanations. We strive to offer the best service possible, and your feedback is incredibly valuable to us. We look forward to welcoming you back to Ford Coleraine in the future.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Fantastic Stephen Ness has always been very good and helpful
    Response from TrustFord Coleraine
    Hello Brian,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience with Stephen Ness. Providing excellent service is our top priority, and it's great to know that Stephen has been very good and helpful to you. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Coleraine
  • Rating 5.0
    Excellent service, friendly staff who explain what they are going to do to my vehicle, and then got it back at the time I needed it. Great experience with Trust Ford Coleraine again!!
    Response from TrustFord Coleraine
    Hello Richard M.,

    Thank you so much for taking the time to share your positive experience with us at TrustFord Coleraine. We are thrilled to hear that you received excellent service and found our staff friendly and informative. It's great to know that we were able to meet your expectations and return your vehicle at the time you needed it. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Very good and friendly staff
    Response from TrustFord Coleraine
    Hello Desmond,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be very good and friendly. Providing excellent service is our top priority, and your feedback is a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Coleraine.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Found them very helpful and informative
    Response from TrustFord Coleraine
    Hello Andrew B.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team at TrustFord Coleraine to be helpful and informative. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Coleraine Team

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