Motability Scheme at TrustFord Coleraine

4.9
Rating 4.9
(143 reviews)
08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today
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Welcome to TrustFord Coleraine

Motability Scheme at TrustFord Coleraine

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Coleraine can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Coleraine on 02870440522 to make an appointment with our Motability specialist.

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Contact information

Address
80-82 Bushmills Road
Coleraine BT52 2BS
GB
Get directions
Phone Number
Call TrustFord Coleraine on 028 7044 0522
028 7044 0522
028 7044 0522
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 20:00
Wednesday08:30 - 20:00
Thursday08:30 - 18:00
Friday08:30 - 15:00
SaturdayClosed
SundayClosed

Motability Scheme specialists:

  • Stephen Ness
  • Colin Brennan
  • Garry Hamill
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Lucy Frampton
  • Willis Surgenor
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Coleraine

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Coleraine

  • Rating 5.0
    We dealt with Gary at Ford Coleraine. He was excellent to deal with and answered all our questions. He explained every really well and we would definitely use Ford Coleraine again.
    Response from TrustFord Coleraine
    Hello Stephen S.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience with Gary at TrustFord Coleraine. It's wonderful to know that he was able to answer all your questions and provide clear explanations. We strive to offer the best service possible, and your feedback is incredibly valuable to us. We look forward to welcoming you back to Ford Coleraine in the future.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Fantastic Stephen Ness has always been very good and helpful
    Response from TrustFord Coleraine
    Hello Brian,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience with Stephen Ness. Providing excellent service is our top priority, and it's great to know that Stephen has been very good and helpful to you. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Coleraine
  • Rating 5.0
    Excellent service, friendly staff who explain what they are going to do to my vehicle, and then got it back at the time I needed it. Great experience with Trust Ford Coleraine again!!
    Response from TrustFord Coleraine
    Hello Richard M.,

    Thank you so much for taking the time to share your positive experience with us at TrustFord Coleraine. We are thrilled to hear that you received excellent service and found our staff friendly and informative. It's great to know that we were able to meet your expectations and return your vehicle at the time you needed it. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Very good and friendly staff
    Response from TrustFord Coleraine
    Hello Desmond,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be very good and friendly. Providing excellent service is our top priority, and your feedback is a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Coleraine.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Found them very helpful and informative
    Response from TrustFord Coleraine
    Hello Andrew B.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team at TrustFord Coleraine to be helpful and informative. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Mark was very helpful and even helped me to the car in the rain
    Response from TrustFord Coleraine
    Dear Sylvia M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Mark was able to assist you so effectively and even went the extra mile to help you to your car in the rain. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded. Your kind words and perfect rating mean a lot to us and will certainly be shared with Mark and the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Our experience with TrustFord Coleraine was first class. I would highly recommend using this dealership. Garry Hamill was extremely attentive and helpful, he went above and beyond. I will definitely be using this dealership again in the future.
    Thank you Garry, top class service.
    Response from TrustFord Coleraine
    Dear Gareth M.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with TrustFord Coleraine. We are thrilled to hear that you had a first-class experience and that Garry Hamill was able to provide you with attentive and helpful service. It is always our goal to go above and beyond for our customers, and we are delighted to know that you plan to visit us again in the future.

    Your recommendation means a lot to us, and we are grateful for your kind words. If there is anything else we can assist you with, please do not hesitate to reach out.

    Thank you once again for your support.

    Best regards,

    [Your Name]
    TrustFord Coleraine Team
  • Rating 5.0
    Stephen Ness was very helpful, explained everything in detail, and couldn't have done enough. He made the whole process very easy

    Theresa McGraw..
    Response from TrustFord Coleraine
    Dear Theresa M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Stephen Ness at TrustFord Coleraine. It's great to know that he was able to assist you effectively and make the process smooth and easy. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at TrustFord Coleraine
  • Rating 5.0
    Friendy,helpful,first class
    Response from TrustFord Coleraine
    Hello James M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service friendly and helpful. Providing first-class service is something we strive for every day, and it’s fantastic to know we hit the mark for you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Coleraine.

    Best regards,
    The Motability Scheme Team at TrustFord Coleraine
  • Rating 5.0
    He was really good knew what he was talking about Garry really knew his stuff very helpful took his time explaining everything highly recommend him never rushed us and took his time went over everything as many times as we needed
    Response from TrustFord Coleraine
    Hello Sinead,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience and that our team member was able to assist you effectively. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Great Mark Explained Everything About ST Kuga Petrol Hybrid Automatic Very Satisfie.
    Response from TrustFord Coleraine
    Hello James W.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with Mark and that he was able to explain everything about the ST Kuga Petrol Hybrid Automatic to your satisfaction. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    First class
    Response from TrustFord Coleraine
    Hello Karen,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a first-class experience with us at TrustFord Coleraine. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Coleraine Team
  • Rating 5.0
    Very good service as always. Friendly staff who are willing to make the whole experience as easy as possible for the customer.
    Response from TrustFord Coleraine
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 4.0
    All good no major problems
    Response from TrustFord Coleraine
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Fast and efficient as always
    Response from TrustFord Coleraine
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Trust Ford have always been very helpful and efficient and my last visit was no exception
    Response from TrustFord Coleraine
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition thay deserve. Many thanks Janet
  • Rating 5.0
    Fantastic service they do a brilliant job from start to finish. They sent a video detailing the work that they did on the car and explained everything at the end. Fast service also.
    Response from TrustFord Coleraine
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
  • Rating 5.0
    Very quick , I had my car back within 2 hours
    Response from TrustFord Coleraine
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    excellent from the moment I walked in

    Colin was brilliant and very helpful

    I only popped in for some information but from the friendly receptionist i was greeted by Colin

    As this was my first car on the motability scheme Colin put me at ease fully explained everything and checked the car was suitable for my needs


    I had my heart set on the exact car in the showroom the Ford Puma ST

    Colin checked availability and knew i needed a car quickly so after speaking to his manager told me I could have my car ready to go within a week


    I felt very welcome from the moment i walked in to the moment i was handed the car over

    Colin set up my wifi and app to help me he is an absolute credit to Ford

    anybody looking a new or used ford wether on motability or not and are in Northern Ireland i fully recommend contacting Colin at Ford In Coleraine


    i rang dealers in Belfast of other car brands and got the impression they didn’t care about motability I got told I have to wait 6 months end off


    It was pure chance I was in Coleraine and my friend told me Ford were brilliant for motability and believe me they were

    Thank you so much Colin from Fird in Coleraine
    Response from TrustFord Coleraine
    Thank you so much for your kind words! We are so happy to hear that Colin, was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Stephen has been amazing he had my new car ordered nd delivered in just over a week what a wonderful little team at trust ford coleraine thankyou for making me smile 😊
    Response from TrustFord Coleraine
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Stephen receives the recognition he deserves. Many thanks Janet

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