Motability Scheme at TrustFord Coleraine

4.9
Rating 4.9
(127 reviews)
08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today

Welcome to TrustFord Coleraine

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Coleraine can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Coleraine on 02870440522 to make an appointment with our Motability specialist.

Contact information

Address
80-82 Bushmills Road
Coleraine BT52 2BS
GB
Phone Number
Call TrustFord Coleraine on 028 7044 0522
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 20:00
Wednesday08:30 - 20:00
Thursday08:30 - 18:00
Friday08:30 - 15:00
SaturdayClosed
SundayClosed

Motability Scheme specialists:

  • Tommy-Lee Donaghy
  • Stephen Ness
  • Colin Brennan
  • Garry Hamill
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • George Mcauley
  • Neill Lambert
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at TrustFord Coleraine

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Coleraine

  • Rating 5.0
    Fantastic service they do a brilliant job from start to finish. They sent a video detailing the work that they did on the car and explained everything at the end. Fast service also.
    Response from TrustFord Coleraine
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
  • Rating 5.0
    Very quick , I had my car back within 2 hours
    Response from TrustFord Coleraine
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    excellent from the moment I walked in

    Colin was brilliant and very helpful

    I only popped in for some information but from the friendly receptionist i was greeted by Colin

    As this was my first car on the motability scheme Colin put me at ease fully explained everything and checked the car was suitable for my needs


    I had my heart set on the exact car in the showroom the Ford Puma ST

    Colin checked availability and knew i needed a car quickly so after speaking to his manager told me I could have my car ready to go within a week


    I felt very welcome from the moment i walked in to the moment i was handed the car over

    Colin set up my wifi and app to help me he is an absolute credit to Ford

    anybody looking a new or used ford wether on motability or not and are in Northern Ireland i fully recommend contacting Colin at Ford In Coleraine


    i rang dealers in Belfast of other car brands and got the impression they didn’t care about motability I got told I have to wait 6 months end off


    It was pure chance I was in Coleraine and my friend told me Ford were brilliant for motability and believe me they were

    Thank you so much Colin from Fird in Coleraine
    Response from TrustFord Coleraine
    Thank you so much for your kind words! We are so happy to hear that Colin, was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Stephen has been amazing he had my new car ordered nd delivered in just over a week what a wonderful little team at trust ford coleraine thankyou for making me smile 😊
    Response from TrustFord Coleraine
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Stephen receives the recognition he deserves. Many thanks Janet
  • Rating 5.0
    Everything was great everyone so friendly. All good 👍
    Response from TrustFord Coleraine
    We're thrilled to see that you enjoyed your visit at TrustFord Coleraine
  • Rating 5.0
    Staff were very helpful and friendly. Got my car back going well and looking perfect 😊
    Response from TrustFord Coleraine
    Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Great service from start to finish didn’t even have to leave the house great bunch of lads
    Response from TrustFord Coleraine
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Coffee given and timeframe of service explained. Dealership also got me Motability specialist to discuss car change at my request - very efficient and experienced staff. Thank you.
    Response from TrustFord Coleraine
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Have been going to this dealership for some years now and that in its own right is the answer having selected a new car talking about it with Steven Ness listening to his advice was excellent the process was simple i had nothing to do but collect the car was always kept informed throughout the process so well done thanks Coleraine
    Response from TrustFord Coleraine
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Steven and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Brilliant service here would highly recommend asking for Stephen ness he will tell you everything u need to know
    Response from TrustFord Coleraine
    Hi Gerard, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Stephen receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Excellent service
    Response from TrustFord Coleraine
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Brilliant service from Ford coleraine.
    Polite on time and very thorough.
    Response from TrustFord Coleraine
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Great service
    Response from TrustFord Coleraine
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Would highly recommend trust ford
    Response from TrustFord Coleraine
    Hello John B.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Positive experience with a knowledgeable, helpful sales assistant..
    Response from TrustFord Coleraine
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent very well looked after
    Response from TrustFord Coleraine
    Hello Charmaine H.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    I would recommend trustford in Coleraine.. Colin was very helpful & pleasant couldn't ask for better service than that
    Response from TrustFord Coleraine
    Thank you so much for your kind words! We are so happy to hear that Colin was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Tommy Lee was informative and pleasant during the whole process.
    The handover was detailed and not rushed.
    He is an asset to the company.
    Response from TrustFord Coleraine
    Hi Margaret, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Tommy, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very satisfied with the professional service offered, given a courtesy car for the day, Full Service was completed the same day, Friendly,Informative Staff.
    Response from TrustFord Coleraine
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    My experience throughout the whole process was fantastic. Colin from ford Coleraine was always in touch with me keeping me updated and at ease. I had never done this before and right from the start Colin explained everything to me and I couldn't believe how easy he made. He is a real credit to not only ford Coleraine but to ford itself. Thank you
    Response from TrustFord Coleraine
    Hi Aaron, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Colin receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet

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