Motability Scheme at Shelbourne Motors Toyota Portadown

4.8
Rating 4.8
(165 reviews)
09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 15:00Closed Today

Contact information

Address
334 Tandragee Road
Portadown
Craigavon BT62 3RB
GB
Phone Number
Call Shelbourne Motors Toyota Portadown on 028 3839 6800
Email
Reviews
Visit dealer website

Showroom details
09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 20:00
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:30
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Ashley Steenson
  • Lee Wortley
  • Jack Ward
  • Gareth Houston
  • Craig Mcmullan
  • Peter Fenton
  • Matthew Adair
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 20:00
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:30
Saturday09:00 - 15:00
SundayClosed

Motability service specialists:

  • Simon Wilson
  • Aaron Henning
  • Ryan Black
  • Stephen Grogan
  • Chloe Matchett
We recommend calling and booking an appointment before visiting.
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Accessibility features at Shelbourne Motors Toyota Portadown

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Shelbourne Motors Toyota Portadown

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Shelbourne Motors Toyota Portadown can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Shelbourne Motors Toyota Portadown on 02838396800 to make an appointment with our Motability Scheme specialist.

Reviews at Shelbourne Motors Toyota Portadown

  • Rating 5.0
    All very helpful and not to long to wait
    Response from Shelbourne Motors Toyota Portadown
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Good honest report
    Response from Shelbourne Motors Toyota Portadown
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 3.0
    Staff were pleasant to deal with, but I asked on booking form for milometer to be changed from Kilometres to miles, this wasn’t done, also service was recorded as 10 thousand miles when clock showed 10 thousand kilometers.
    Biggest issue was the time I had to wait when I returned for collection, after waiting 45 mins I was told there was a backlog for washing. I explained I needed to leave now to relieve son’s carer & 10 mins later got my car back.
    Response from Shelbourne Motors Toyota Portadown
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    I am very happy with my experience at shelbourne motors the staff is helpful and friendly and go out of their way to make sure u are ok or answer any questions
    Response from Shelbourne Motors Toyota Portadown
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Zoe.
  • Rating 5.0
    Excellent.
    I am very happy with the overall experience.
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Gareth was excellent.
    He communicated very well all the information we needed in a calm and friendly manner.
    Response from Shelbourne Motors Toyota Portadown
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Gareth receives the recognition he deserves and forward this to the management for you. Thank you Rachel.
  • Rating 5.0
    Quick and efficient
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Every aspect of the service was very good.
    Response from Shelbourne Motors Toyota Portadown
    Hello Mark L.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Excellent service, went above and beyond to facilitate me
    Response from Shelbourne Motors Toyota Portadown
    Hello James and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
  • Rating 5.0
    Top notch customer service from Sherbourne Toyota as always
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great service and great customer care from the team and the staff who are helping us to make sure that we have a safe and reliable service
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Everything was taken care of in a professional manner from booking in to final stage. Definitely 5 star quality
    Response from Shelbourne Motors Toyota Portadown
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Colette.
  • Rating 5.0
    Paul Martin looked after me. He was very good.
    Response from Shelbourne Motors Toyota Portadown
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Paul and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Johanna.
  • Rating 5.0
    Lovely staff easy process
    Response from Shelbourne Motors Toyota Portadown
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent sales person not pushy at all explained everything in great detail.
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good friendly staff,
    Response from Shelbourne Motors Toyota Portadown
    Hello George W.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Good overall experience
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very pleasant and helpful.
    Response from Shelbourne Motors Toyota Portadown
    Hello Deborah G.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    The whole process of choosing, buying and collecting the car was absolutely amazing. Craig very patiently and professionally dealt with all my queries and helped me guide through the whole process. Brilliant experience. I love the car a. Thank you
    Response from Shelbourne Motors Toyota Portadown
    Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very polite and professional, great customer care and an easy handover etc
    Response from Shelbourne Motors Toyota Portadown
    Thank you so much for your kind words! We are so happy to hear that we could provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

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