Motability Scheme at Shelbourne Motors Toyota Portadown

4.8
Rating 4.8
(178 reviews)
09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 15:00Closed Today

Contact information

Address
334 Tandragee Road
Portadown
Craigavon BT62 3RB
GB
Phone Number
Call Shelbourne Motors Toyota Portadown on 028 3839 6800
Email
Reviews
Visit dealer website

Showroom details
09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 20:00
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:30
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Ashley Steenson
  • Jack Ward
  • Gareth Houston
  • Craig Mcmullan
  • Peter Fenton
  • Matthew Adair
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 20:00
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:30
Saturday09:00 - 15:00
SundayClosed

Motability service specialists:

  • Simon Wilson
  • Aaron Henning
  • Ryan Black
  • Stephen Grogan
  • Chloe Matchett
We recommend calling and booking an appointment before visiting.
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Accessibility features at Shelbourne Motors Toyota Portadown

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Shelbourne Motors Toyota Portadown

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Shelbourne Motors Toyota Portadown can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Shelbourne Motors Toyota Portadown on 02838396800 to make an appointment with our Motability Scheme specialist.

Reviews at Shelbourne Motors Toyota Portadown

  • Rating 5.0
    Gareth was great.
  • Rating 5.0
    Craig was very helpful and friendly. Honest and genuine. Lovely taking this journey with him. Thankyou
  • Rating 5.0
    The service i received when applying for car for my daughter was brilliant craig was great from start to finish
  • Rating 5.0
    Matt was very friendly and helpful he made it all seem simple with no fuss.
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very professional as always.
    Response from Shelbourne Motors Toyota Portadown
    Hello Patrick C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great service . Friendly staff
    Response from Shelbourne Motors Toyota Portadown
    Hello Florence J.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Would have been perfect if the Car Wash wasn’t broken. I left with a dirty car…
    Oh well, the staff more than made up for it, including the Taxi Driver Alfie.
    Response from Shelbourne Motors Toyota Portadown
    Hi Siobhan thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that our team receives recognition for their fantastic customer service provided to you. Kind regards,
  • Rating 5.0
    First class
    Response from Shelbourne Motors Toyota Portadown
    Hello Michael B.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Excellent
    Response from Shelbourne Motors Toyota Portadown
    Thank you for your high star rating.
  • Rating 5.0
    Seamless process and good customer service
    Response from Shelbourne Motors Toyota Portadown
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent helpful
    Response from Shelbourne Motors Toyota Portadown
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very Satisfied.Thank You
    Response from Shelbourne Motors Toyota Portadown
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Good
    Response from Shelbourne Motors Toyota Portadown
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 3.0
    Disappointed at the time it took 4 half hours usually take 2 hours
    Response from Shelbourne Motors Toyota Portadown
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    All very helpful and not to long to wait
    Response from Shelbourne Motors Toyota Portadown
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Good honest report
    Response from Shelbourne Motors Toyota Portadown
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 3.0
    Staff were pleasant to deal with, but I asked on booking form for milometer to be changed from Kilometres to miles, this wasn’t done, also service was recorded as 10 thousand miles when clock showed 10 thousand kilometers.
    Biggest issue was the time I had to wait when I returned for collection, after waiting 45 mins I was told there was a backlog for washing. I explained I needed to leave now to relieve son’s carer & 10 mins later got my car back.
    Response from Shelbourne Motors Toyota Portadown
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    I am very happy with my experience at shelbourne motors the staff is helpful and friendly and go out of their way to make sure u are ok or answer any questions
    Response from Shelbourne Motors Toyota Portadown
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Zoe.
  • Rating 5.0
    Excellent.
    I am very happy with the overall experience.
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Gareth was excellent.
    He communicated very well all the information we needed in a calm and friendly manner.
    Response from Shelbourne Motors Toyota Portadown
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Gareth receives the recognition he deserves and forward this to the management for you. Thank you Rachel.

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