Motability Scheme at Shelbourne Motors Toyota Portadown
09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
334 Tandragee Road
Portadown
Craigavon BT62 3RB
GB
Phone Number
Call Shelbourne Motors Toyota Portadown on 028 3839 6800
028 3839 6800
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 15:00Closed Today Toggle Hours
Showroom details
09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 20:00 |
| Wednesday | 09:00 - 17:30 |
| Thursday | 09:00 - 20:00 |
| Friday | 09:00 - 17:30 |
| Saturday | 09:00 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Ashley Steenson
- Lee Wortley
- Gareth Houston
- Craig Mcmullan
We recommend calling and booking an appointment before visiting.
Service centre details 09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 15:00Closed Today Toggle Hours
Service centre details
09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 20:00 |
| Wednesday | 09:00 - 17:30 |
| Thursday | 09:00 - 20:00 |
| Friday | 09:00 - 17:30 |
| Saturday | 09:00 - 15:00 |
| Sunday | Closed |
Motability service specialists:
- Simon Wilson
- Aaron Henning
- Ryan Black
- Chloe Matchett
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Shelbourne Motors Toyota Portadown
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Shelbourne Motors Toyota Portadown
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Shelbourne Motors Toyota Portadown can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Shelbourne Motors Toyota Portadown on 02838396800 to make an appointment with our Motability Scheme specialist.
Reviews at Shelbourne Motors Toyota Portadown
- Rating 5.0Jul 25, 2024Good overall experience
- Rating 5.0Jul 24, 2024Very pleasant and helpful.
- Rating 5.0Jul 24, 2024The whole process of choosing, buying and collecting the car was absolutely amazing. Craig very patiently and professionally dealt with all my queries and helped me guide through the whole process. Brilliant experience. I love the car a. Thank you
- Rating 5.0Jul 11, 2024Very polite and professional, great customer care and an easy handover etcResponse from Shelbourne Motors Toyota PortadownJul 11, 2024Thank you so much for your kind words! We are so happy to hear that we could provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jul 10, 2024Fantastic everything ran very smoothly and very straightforward very happy indeedResponse from Shelbourne Motors Toyota PortadownJul 11, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Colleen.
- Rating 5.0Jul 9, 2024Excellent customer service from Toyota Craig. Very heavy and understandable. Great experience.Response from Shelbourne Motors Toyota PortadownJul 11, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jun 26, 2024Excellent all round service
We'll looked after by Jack at Shelbourne motors PortadownResponse from Shelbourne Motors Toyota PortadownJun 27, 2024Hello Tania L.. Thank you for taking the time to leave us a review about your visit. - Rating 5.0Jun 14, 2024Very professional and informative. Also offer a speedy turnaround when servicing the vehicleResponse from Shelbourne Motors Toyota PortadownJun 17, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jun 3, 2024First classResponse from Shelbourne Motors Toyota PortadownJun 10, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 31, 2024As always fantastic service and fantastic experienceResponse from Shelbourne Motors Toyota PortadownJun 3, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 2, 2024Very helpful nice ladResponse from Shelbourne Motors Toyota PortadownMay 3, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 30, 2024Very good 👍Response from Shelbourne Motors Toyota PortadownApr 30, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 17, 2024Jack was vwey informative and knowledgeable and kept us up to dateResponse from Shelbourne Motors Toyota PortadownApr 18, 2024Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Jack receives the recognition he deserves and forward this to the management for you. Thank you Kenneth.
- Rating 5.0Apr 11, 2024Jack was excellent. Provided me with information I needed. Organised test drive to ensure chosen car met my needs. Overall a great and seemless experience.Response from Shelbourne Motors Toyota PortadownApr 18, 2024Thank you for the great review and the feedback on Jack, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 4.0Apr 9, 2024Very helpful good knowledge passed onResponse from Shelbourne Motors Toyota PortadownApr 18, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 3.0Apr 1, 2024It took a long time for the car to come in.
I was told to collect it at 10am. I waited to 12 noon before I got the car.Response from Shelbourne Motors Toyota PortadownApr 18, 2024Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. - Rating 5.0Mar 21, 2024We are very pleased with the service we received yesterday and in the manner it was doneResponse from Shelbourne Motors Toyota PortadownApr 18, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 21, 2024I wanted to take a moment to share my recent experience at Shelbourne Motors Portadown Toyota, particularly highlighting the outstanding service provided by Jack and his team.
Upon arrival for our appointment, we were warmly greeted by a female staff member who immediately made us feel welcome, offering us a light refreshment. It was a small gesture, but it set the tone for the exceptional service we were about to receive.
What truly stood out was the personal touch throughout our visit. The showroom manager remembered us from my son's previous purchase and took the time to greet us personally. It was a delightful surprise and demonstrated a level of customer care that is rare to find.
And then there was Jack. From the moment we met him, his bubbly personality and considerate approach were evident. His welcome video, tailored specifically to us, was a lovely touch that made us feel valued as customers. What impressed me the most was Jack's genuine interest in our family - he remembered all my kids' names and asked about them individually. It's this attention to detail and personal connection that truly sets Jack apart.
Throughout the entire process, Jack ensured there was no sales pressure, no confusing jargon - just clear, concise communication. He guided us through every step with professionalism and courtesy, making the car ordering process seamless and stress-free.
Thanks to Jack and his team, my experience at Shelbourne Motors Portadown Toyota has been nothing short of exceptional. I have full confidence in their expertise and commitment to customer satisfaction, and I look forward to continuing our relationship with them in the future.Response from Shelbourne Motors Toyota PortadownApr 18, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jack and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Stephen. - Rating 5.0Mar 19, 2024The team was very helpful, answered any questions I had, let me have multiple test drives. Would recommend.Response from Shelbourne Motors Toyota PortadownApr 18, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 25, 2024Excellent communication, assistance and serviceResponse from Shelbourne Motors Toyota PortadownJan 31, 2024Thank you for your kind words - we're glad to have been of service!