Motability Scheme at Shelbourne Motors Toyota Portadown

4.8
Rating 4.8
(142 reviews)
09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 15:00Closed Today

Contact information

Address
334 Tandragee Road
Portadown
Craigavon BT62 3RB
GB
Phone Number
Call Shelbourne Motors Toyota Portadown on 028 3839 6800
Email
Reviews
Visit dealer website

Showroom details
09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 20:00 09:00 - 17:30 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 20:00
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:30
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Ashley Steenson
  • Lee Wortley
  • Jack Ward
  • Gareth Houston
  • Craig Mcmullan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 20:00
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:30
Saturday09:00 - 15:00
SundayClosed

Motability service specialists:

  • Simon Wilson
  • Aaron Henning
  • Ryan Black
  • Chloe Matchett
We recommend calling and booking an appointment before visiting.
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Accessibility features at Shelbourne Motors Toyota Portadown

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Shelbourne Motors Toyota Portadown

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Shelbourne Motors Toyota Portadown can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Shelbourne Motors Toyota Portadown on 02838396800 to make an appointment with our Motability Scheme specialist.

Reviews at Shelbourne Motors Toyota Portadown

  • Rating 5.0
    Very professional and informative. Also offer a speedy turnaround when servicing the vehicle
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    First class
    Response from Shelbourne Motors Toyota Portadown
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    As always fantastic service and fantastic experience
    Response from Shelbourne Motors Toyota Portadown
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful nice lad
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good 👍
    Response from Shelbourne Motors Toyota Portadown
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Jack was vwey informative and knowledgeable and kept us up to date
    Response from Shelbourne Motors Toyota Portadown
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Jack receives the recognition he deserves and forward this to the management for you. Thank you Kenneth.
  • Rating 5.0
    Jack was excellent. Provided me with information I needed. Organised test drive to ensure chosen car met my needs. Overall a great and seemless experience.
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review and the feedback on Jack, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Very helpful good knowledge passed on
    Response from Shelbourne Motors Toyota Portadown
    Thank you for your kind words - we're glad to have been of service!
  • Rating 3.0
    It took a long time for the car to come in.
    I was told to collect it at 10am. I waited to 12 noon before I got the car.
    Response from Shelbourne Motors Toyota Portadown
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    We are very pleased with the service we received yesterday and in the manner it was done
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    I wanted to take a moment to share my recent experience at Shelbourne Motors Portadown Toyota, particularly highlighting the outstanding service provided by Jack and his team.

    Upon arrival for our appointment, we were warmly greeted by a female staff member who immediately made us feel welcome, offering us a light refreshment. It was a small gesture, but it set the tone for the exceptional service we were about to receive.

    What truly stood out was the personal touch throughout our visit. The showroom manager remembered us from my son's previous purchase and took the time to greet us personally. It was a delightful surprise and demonstrated a level of customer care that is rare to find.

    And then there was Jack. From the moment we met him, his bubbly personality and considerate approach were evident. His welcome video, tailored specifically to us, was a lovely touch that made us feel valued as customers. What impressed me the most was Jack's genuine interest in our family - he remembered all my kids' names and asked about them individually. It's this attention to detail and personal connection that truly sets Jack apart.

    Throughout the entire process, Jack ensured there was no sales pressure, no confusing jargon - just clear, concise communication. He guided us through every step with professionalism and courtesy, making the car ordering process seamless and stress-free.

    Thanks to Jack and his team, my experience at Shelbourne Motors Portadown Toyota has been nothing short of exceptional. I have full confidence in their expertise and commitment to customer satisfaction, and I look forward to continuing our relationship with them in the future.
    Response from Shelbourne Motors Toyota Portadown
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jack and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Stephen.
  • Rating 5.0
    The team was very helpful, answered any questions I had, let me have multiple test drives. Would recommend.
    Response from Shelbourne Motors Toyota Portadown
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent communication, assistance and service
    Response from Shelbourne Motors Toyota Portadown
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very custom focused salesman. Knew the product and explained the scheme in a easy to understand manner
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    My experience with the Motability scheme at shelbourne motors portadown was a very positive one. The salesman (Gareth Houston) was thoroughly professional and efficient in handling the Motability application for me. Shelbourne contacted me regularly by phone and emails with updates so again I was well pleased with that. I would not hesitatate in recommending Shelbourne motors.Keep up the good standards.. David W...
    Response from Shelbourne Motors Toyota Portadown
    Thank you so much for your kind words! We are so happy to hear that Gareth was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Perfect experience people are so friendly and helpful
    Response from Shelbourne Motors Toyota Portadown
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Craig was fantastic from initial contact to signing off on our order. Friendly, knowledgeable and very approachable. Many thanks
    Response from Shelbourne Motors Toyota Portadown
    Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Craig was excellent, helpful and always kept me informed
    Response from Shelbourne Motors Toyota Portadown
    Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Jack was very helpful and extremely friendly
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review and the feedback on Jack, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great service. Lee listened and knew what I needed
    Response from Shelbourne Motors Toyota Portadown
    Thank you for the great review and the feedback on Lee, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.

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