Motability Scheme at TrustFord Lisburn

4.8
Rating 4.8
(282 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today

Welcome to TrustFord Lisburn

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Lisburn can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Lisburn on 02892673121 to make an appointment with our Motability specialist.

Contact information

Address
20 Market Place
Lisburn BT28 1AN
GB
Phone Number
Call TrustFord Lisburn on 028 9267 3121
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Lyndsay Mcardle
  • Joleen Mccurry
  • Nathan Mcelroy
  • Sarah Nugent
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Oonagh Mccollam
  • Hazel Shields
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Lisburn

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Lisburn

  • Rating 5.0
    Excellent service
    Response from TrustFord Lisburn
    Hello Courtney C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great smooth and easy service
    Response from TrustFord Lisburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service
    Response from TrustFord Lisburn
    Thank you for your high star rating.
  • Rating 5.0
    First class service joleen was great help
    Response from TrustFord Lisburn
    Thank you for the great review and the feedback on Joleen, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Lynsey dealt with our application, she was great , answered all our questions , she was a pleasure to talk to . Very knowledgeable. Greats display of cars to choose from . Premises was very modern and spotless. Happy atmosphere amongst all staff in car shop.
    Response from TrustFord Lisburn
    Thank you so much for your kind words! We are so happy to hear that Lynsey was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great experience and lovely helpful staff.
    Response from TrustFord Lisburn
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 4.0
    Good
    Response from TrustFord Lisburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    From my first visit to the handover Lyndsay McArdle was a brilliant advisor. Her explanations were all very clear. A pleasure to deal with!!
    Response from TrustFord Lisburn
    Hi Mary, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Lyndsay receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
  • Rating 3.0
    Thought car would have been washed and hovered also windscreen bottle not checked
    Response from TrustFord Lisburn
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Excellent costumer service from Nathan
    Response from TrustFord Lisburn
    Hi Dylan, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Nathan, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very helpful genuine Salesman Nathan a pleasure to deal with
    Response from TrustFord Lisburn
    Thank you so much for your kind words! We are so happy to hear that Nathan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful
    Response from TrustFord Lisburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    VERY HAPPY WITH FORD
    Response from TrustFord Lisburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Fantastic service
    Response from TrustFord Lisburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Sarah was absolutely brilliant start to finish thanks again
    Response from TrustFord Lisburn
    Thank you so much for your kind words! We are so happy to hear that Sarah was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Absolutely First class service many thanks
    Response from TrustFord Lisburn
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Mr Ronald mcconnell
    Response from TrustFord Lisburn
    Thank you for your high star rating.
  • Rating 5.0
    Absolutely brilliant, Lyndsay McArdle is a true ambassador for your company. Every part of the process explained and all went very smoothly
    Response from TrustFord Lisburn
    Hi Robert, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Lyndsay receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
  • Rating 5.0
    Lovely people to deal with and first class customer service.
    Response from TrustFord Lisburn
    Thank you so much for your kind words! We are so happy to hear that TrustFord Lisburn were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Definitely the best customer service I have had. Caroline really does deserve recognition for her professional ability. Caroline went above & beyond to fit the service around my personal health appointments. Alexandra Harrison
    Response from TrustFord Lisburn
    Thank you for taking the time to leave us this great 5 star review Alexandra! Kind regards,

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