Motability Scheme at TrustFord Lisburn

4.8
Rating 4.8
(364 reviews)
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Welcome to TrustFord Lisburn

Motability Scheme at TrustFord Lisburn

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Lisburn can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Lisburn on 02892673121 to make an appointment with our Motability specialist.

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Contact information

Address
20 Market Place
Lisburn BT28 1AN
GB
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Phone Number
Call TrustFord Lisburn on 028 9267 3121
028 9267 3121
028 9267 3121
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 18:00
Wednesday08:30 - 20:00
Thursday08:30 - 20:00
Friday08:30 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability Scheme specialists:

  • Joleen Mccurry
  • Nathan Mcelroy
  • Sarah Nugent
  • Mark Yule
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Hazel Shields
  • Jordan May
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Lisburn

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Lisburn

  • Rating 5.0
    Very friendly and courteous. Went above and beyond. Will definitely use again.
  • Rating 5.0
    Efficient and friendly staff, full service speedily done and a free car wash.

    Very happy all round.
    Thank you.
    Response from TrustFord Lisburn
    Dear Patrick,

    Thank you so much for taking the time to share your positive experience with us at TrustFord Lisburn. We are thrilled to hear that you found our staff efficient and friendly, and that you were pleased with the speed of our full service and the complimentary car wash. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations.

    We truly appreciate your feedback and your perfect rating. It motivates our team to continue delivering the best service possible. If there is anything more we can do for you, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Lisburn.

    Best regards,
    TrustFord Lisburn Team
  • Rating 5.0
    Very good very friendly helpful and they always wash your car
    Response from TrustFord Lisburn
    Hello Leonard T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be friendly and helpful. It's great to know that you appreciate the car wash service as well. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to seeing you again at TrustFord Lisburn.

    Best regards,
    The Motability Scheme Team at TrustFord Lisburn
  • Rating 5.0
    No hassle and very pleasant
    Response from TrustFord Lisburn
    Hello Patrick,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a hassle-free and pleasant experience with us at TrustFord Lisburn. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Quick all was good girl very pleasant and helpful
    Response from TrustFord Lisburn
    Hello Patrick,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a quick and pleasant experience with us at TrustFord Lisburn. It's great to know that our team member was able to assist you in a helpful manner. Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Ford Lisburn were very informative, friendly and accommodating.
    Response from TrustFord Lisburn
    Hello Macie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Ford Lisburn to be informative, friendly, and accommodating. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at TrustFord Lisburn
  • Rating 5.0
    Joleen was brilliant from start to finish. Nothing was too much for her.
    Thanks to Joleen and Dessie from McElmeel we are getting the car (and mobility scooter) we want and need.
    Response from TrustFord Lisburn
    Dear Geoffrey B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Joleen provided you with exceptional service from start to finish. It's fantastic to know that both Joleen and Dessie were able to assist you in getting the car and mobility scooter that meet your needs.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Joleen and Dessie. At TrustFord Lisburn, we strive to provide the best possible service to all our customers, and your satisfaction is our top priority.

    If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    [Your Name]
    TrustFord Lisburn Team
  • Rating 5.0
    Sarah was very friendly and knowledgeable
    Response from TrustFord Lisburn
    Hello James,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that Sarah was able to assist you with her friendly and knowledgeable service. At TrustFord Lisburn, we strive to provide the best experience for our customers, and it's wonderful to know that Sarah made a positive impact during your visit.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 3.0
    Very helpful arranged a lift for me to get back into town. Good service.
    Response from TrustFord Lisburn
    Hello Susan,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our service helpful and that we were able to arrange a lift for you. We always strive to provide the best possible experience for our customers, and your input is invaluable in helping us improve. If there's anything more we can do to enhance your experience, please feel free to let us know. We hope to have the opportunity to serve you again in the future.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0

    Pleasant and helpful .
    Lovely girl in reception think her name was Hazel.
    Response from TrustFord Lisburn
    Hello Brenda,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a pleasant experience with us at TrustFord Lisburn. Hazel and the rest of our team strive to provide the best service possible, and your kind words are truly appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Excellent thanks
    Response from TrustFord Lisburn
    Hello William D.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had an excellent experience with the Motability Scheme at TrustFord Lisburn. Your feedback is greatly appreciated and motivates our team to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Very friendly and professional
    Response from TrustFord Lisburn
    Hello Melissa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at TrustFord Lisburn to be both friendly and professional. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    They were very help full
    Response from TrustFord Lisburn
    Dear Bernadette B.,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our team at TrustFord Lisburn to be very helpful. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Excellent service.
    Response from TrustFord Lisburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 1.0
    Car broke after I week of service now left with no courtesy car very disappointing
    Response from TrustFord Lisburn
    We are sorry that you were not satisfied with the service you received and thank you for taking your time to leave this feedback. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership.
  • Rating 4.0
    Nice waiting area. Service completed quickly.
    Response from TrustFord Lisburn
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great service I couldn’t have asked for more
    Top Notch
    Response from TrustFord Lisburn
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Friendly and made pretty much at ease with the hand over. Helped with getting set up on the app and any questions I had. Smooth handover.
    Response from TrustFord Lisburn
    Hi William, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Lisburn, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Excellent customer services.
    Response from TrustFord Lisburn
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very good service.
    Staff very helpful
    Response from TrustFord Lisburn
    Thank you for your kind words - we're glad to have been of service!

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