Motability Scheme at TrustFord Lisburn

4.8
Rating 4.8
(374 reviews)
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Welcome to TrustFord Lisburn

Motability Scheme at TrustFord Lisburn

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Lisburn can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Lisburn on 02892673121 to make an appointment with our Motability specialist.

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Contact information

Address
20 Market Place
Lisburn BT28 1AN
GB
Get directions
Phone Number
Call TrustFord Lisburn on 028 9267 3121
028 9267 3121
028 9267 3121
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 18:00
Wednesday08:30 - 20:00
Thursday08:30 - 20:00
Friday08:30 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability Scheme specialists:

  • Joleen Mccurry
  • Nathan Mcelroy
  • Sarah Nugent
  • Mark Yule
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Hazel Shields
  • Jordan May
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Lisburn

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Lisburn

  • Rating 5.0
    As always a very professional and courteous service. Thank you Sarah. Ford Lisburn.
    Response from TrustFord Lisburn
    Hello Stanley,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you had a professional and courteous experience with us at TrustFord Lisburn. Sarah and the entire team strive to provide the best service possible, and your feedback is greatly appreciated. We look forward to welcoming you back in the future.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Brilliant Nathan 5 stars
    Response from TrustFord Lisburn
    Hello Kevin T.,

    Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that Nathan provided you with a brilliant experience at TrustFord Lisburn. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Good friendly service, thank you .
    Response from TrustFord Lisburn
    Hello Andrea,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at TrustFord Lisburn. Providing friendly and helpful service is always our top priority, and it's great to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Excellent!
    Response from TrustFord Lisburn
    Hello Paul F.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at TrustFord Lisburn. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Attentive professional service. Nothing was too much trouble and great communication and updates.
    Response from TrustFord Lisburn
    Dear Deborah O.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service attentive and professional. At TrustFord Lisburn, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Very helpful and informative helped us with all our questions
    Response from TrustFord Lisburn
    Dear Sandra G.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at TrustFord Lisburn helpful and informative. It's our goal to ensure that all your questions are answered and that you have a positive experience with us. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    The staff at ford lisburn, were friendly and very accommodating
    Response from TrustFord Lisburn
    Dear Pauline,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff at TrustFord Lisburn to be friendly and accommodating. Providing excellent service is our top priority, and it’s always rewarding to know that our efforts are appreciated.

    Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience with the Motability Scheme at our store. If there is anything else we can do for you, please don't hesitate to reach out.

    We look forward to welcoming you back in the future!

    Warm regards,

    [Your Name]
    TrustFord Lisburn Team
  • Rating 5.0
    Excellent , they changed the oil, did a check of the car, all done within the day. Thank you
    Response from TrustFord Lisburn
    Hi Carly,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with our service team at TrustFord Lisburn. It's great to know that we were able to complete the oil change and car check efficiently for you. Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Very efficient and professional
    Response from TrustFord Lisburn
    Hello Anthony,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient and professional. At TrustFord Lisburn, we strive to provide the best experience for our customers, and your feedback is a great testament to our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Jolene was lovely helpful and professional
    Response from TrustFord Lisburn
    Dear Mary T.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Jolene at TrustFord Lisburn. It's fantastic to know that her helpful and professional service made a difference during your visit. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back in the future.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Very friendly and courteous. Went above and beyond. Will definitely use again.
    Response from TrustFord Lisburn
    Hello Edwin M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly and courteous, and that we were able to go above and beyond your expectations. Your kind words and perfect rating mean a lot to us, and we're delighted to know that you plan to use our services again. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Lisburn.

    Best regards,
    The Motability Scheme Team at TrustFord Lisburn
  • Rating 5.0
    Efficient and friendly staff, full service speedily done and a free car wash.

    Very happy all round.
    Thank you.
    Response from TrustFord Lisburn
    Dear Patrick,

    Thank you so much for taking the time to share your positive experience with us at TrustFord Lisburn. We are thrilled to hear that you found our staff efficient and friendly, and that you were pleased with the speed of our full service and the complimentary car wash. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations.

    We truly appreciate your feedback and your perfect rating. It motivates our team to continue delivering the best service possible. If there is anything more we can do for you, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Lisburn.

    Best regards,
    TrustFord Lisburn Team
  • Rating 5.0
    Very good very friendly helpful and they always wash your car
    Response from TrustFord Lisburn
    Hello Leonard T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be friendly and helpful. It's great to know that you appreciate the car wash service as well. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to seeing you again at TrustFord Lisburn.

    Best regards,
    The Motability Scheme Team at TrustFord Lisburn
  • Rating 5.0
    No hassle and very pleasant
    Response from TrustFord Lisburn
    Hello Patrick,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a hassle-free and pleasant experience with us at TrustFord Lisburn. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Quick all was good girl very pleasant and helpful
    Response from TrustFord Lisburn
    Hello Patrick,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a quick and pleasant experience with us at TrustFord Lisburn. It's great to know that our team member was able to assist you in a helpful manner. Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Ford Lisburn were very informative, friendly and accommodating.
    Response from TrustFord Lisburn
    Hello Macie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Ford Lisburn to be informative, friendly, and accommodating. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at TrustFord Lisburn
  • Rating 5.0
    Joleen was brilliant from start to finish. Nothing was too much for her.
    Thanks to Joleen and Dessie from McElmeel we are getting the car (and mobility scooter) we want and need.
    Response from TrustFord Lisburn
    Dear Geoffrey B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Joleen provided you with exceptional service from start to finish. It's fantastic to know that both Joleen and Dessie were able to assist you in getting the car and mobility scooter that meet your needs.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Joleen and Dessie. At TrustFord Lisburn, we strive to provide the best possible service to all our customers, and your satisfaction is our top priority.

    If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    [Your Name]
    TrustFord Lisburn Team
  • Rating 5.0
    Sarah was very friendly and knowledgeable
    Response from TrustFord Lisburn
    Hello James,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that Sarah was able to assist you with her friendly and knowledgeable service. At TrustFord Lisburn, we strive to provide the best experience for our customers, and it's wonderful to know that Sarah made a positive impact during your visit.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 3.0
    Very helpful arranged a lift for me to get back into town. Good service.
    Response from TrustFord Lisburn
    Hello Susan,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our service helpful and that we were able to arrange a lift for you. We always strive to provide the best possible experience for our customers, and your input is invaluable in helping us improve. If there's anything more we can do to enhance your experience, please feel free to let us know. We hope to have the opportunity to serve you again in the future.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0

    Pleasant and helpful .
    Lovely girl in reception think her name was Hazel.
    Response from TrustFord Lisburn
    Hello Brenda,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a pleasant experience with us at TrustFord Lisburn. Hazel and the rest of our team strive to provide the best service possible, and your kind words are truly appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The TrustFord Lisburn Team

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