Motability Scheme at TrustFord Lisburn

4.8
Rating 4.8
(432 reviews)
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Welcome to TrustFord Lisburn

Motability Scheme at TrustFord Lisburn

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Lisburn can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Lisburn on 02892673121 to make an appointment with our Motability specialist.

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Contact information

Address
20 Market Place
Lisburn BT28 1AN
GB
Get directions
Phone Number
Call TrustFord Lisburn on 028 9267 3121
028 9267 3121
028 9267 3121
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 18:00
Wednesday08:30 - 20:00
Thursday08:30 - 20:00
Friday08:30 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability Scheme specialists:

  • Joleen Mccurry
  • Nathan Mcelroy
  • Sarah Nugent
  • Mark Yule
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Hazel Shields
  • Marc Mccabe
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Lisburn

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Lisburn

  • Rating 5.0
    The dealer was thoroughly impressed and I was well informed of what was happening at all times
  • Rating 5.0
    The dealership was grand, staff friendly and polite. Left the car in for 10am and picked it up again around 2pm. I was offered a courtesy car but didn’t need one.
    Response from TrustFord Lisburn
    Dear Nicole,

    Thank you so much for taking the time to share your experience with us at TrustFord Lisburn. We are thrilled to hear that you found our dealership to be grand and our staff friendly and polite. It's great to know that the timing of your car service worked well for you and that you were offered a courtesy car, even though you didn't need one.

    Your feedback is incredibly valuable to us, and your perfect rating of 5.0 is truly appreciated. We strive to provide the best service possible, and it's rewarding to know that we met your expectations.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to our dealership.

    Best regards,

    Janet
    TrustFord Lisburn Team
  • Rating 5.0
    I found the whole experience very helpful and would not hesitate to recommend them to anyone
    Response from TrustFord Lisburn
    Dear Michael

    Thank you so much for taking the time to share your experience with us at TrustFord Lisburn. We are thrilled to hear that you found the service helpful and that you would recommend us to others. Your positive feedback and perfect rating mean a lot to our team, and it motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Excellent help and friendly staff
    Response from TrustFord Lisburn
    Dear Brenda

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be helpful and friendly. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Lisburn.

    Best regards,

    Janet
    TrustFord Lisburn Team
  • Rating 5.0
    Very professional
    Response from TrustFord Lisburn
    Hello Ian

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be very professional. At TrustFord Lisburn, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Mark was superb. I have never had such a good experience. He was so patient and showed me the entire workings of the car, paired my mobile phone and downloaded the app for me. His attention to detail was unbeatable and I have never dealt with any other Motability dealer who comes close to him. 100% brilliant.
    Response from TrustFord Lisburn
    Dear Diane,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Mark at TrustFord Lisburn. It's fantastic to know that his patience and attention to detail made such a significant impact on your visit. We strive to provide exceptional service to all our customers, and your kind words are a testament to Mark's dedication and expertise.

    We truly appreciate your support and are delighted that you found the experience to be 100% brilliant. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The TrustFord Lisburn Team
  • Rating 5.0
    The girl involved was very knowledgeable and very helpful in the process and she was very helpful. I am glad that her response was as helpful and positive and that she was able to fulfill my needs thank her so much
    Response from TrustFord Lisburn
    Hello Mark

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our team at TrustFord Lisburn. It's wonderful to know that our staff member was knowledgeable and helpful throughout the process. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Excellent service friendly staff
    Response from TrustFord Lisburn
    Hello Julie

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our staff to be friendly. At TrustFord Lisburn, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Great well looked after
    Response from TrustFord Lisburn
    Hello Katie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you felt well looked after during your visit to TrustFord Lisburn. Providing excellent service is our top priority, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 1.0
    I got my car back and the tail light is cracked I've only noticed it
    Response from TrustFord Lisburn
    Hello Gerard,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear about the issue with your tail light. We strive to ensure that every vehicle is returned in perfect condition, and it's concerning to learn that this was not the case for you.

    Please reach out to our team at TrustFord Lisburn so we can address this matter promptly. We are committed to resolving this issue to your satisfaction and ensuring your experience with us improves.

    Thank you for bringing this to our attention.

    Best regards,

    Janet
    TrustFord Lisburn Team
  • Rating 5.0
    Excellent service as always
    Response from TrustFord Lisburn
    Hello David

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received excellent service during your visit to TrustFord Lisburn. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Very friendly couldn't do enough for you
    Response from TrustFord Lisburn
    Hello Ann,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly and helpful during your visit to TrustFord Lisburn. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    The man was very nice and very welcome
    Response from TrustFord Lisburn
    Hello Aaron

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience at TrustFord Lisburn and that our team made you feel welcome. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Joleen was very helpful and informative which made choosing my car easy.
    Response from TrustFord Lisburn
    Hello Faolan

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Joleen was able to assist you effectively and make the process of choosing your car easy. Providing helpful and informative service is something we strive for, and it's great to know we hit the mark for you.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Lisburn.

    Best regards,

    The Motability Scheme Team at TrustFord Lisburn
  • Rating 5.0
    Such brilliant service Sarah was amazing
    Response from TrustFord Lisburn
    Hello Charlene,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a brilliant experience with us at TrustFord Lisburn. Sarah will be delighted to know that she made such a positive impression. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Great experience all round. Mark was great! Professional, helpful and knowledgeable. Thanks again
    Response from TrustFord Lisburn
    Hello Pearse,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at TrustFord Lisburn. Mark will be delighted to know that his professionalism, helpfulness, and knowledge made a positive impact on your visit. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    100%,
    Response from TrustFord Lisburn
    Hello Rita

    Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with the Motability Scheme at TrustFord Lisburn. Our team is dedicated to providing the best service possible, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Very good and straightforward service. Very happy with my new car thank you
    Response from TrustFord Lisburn
    Hello Samuel

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you are very happy with your new car and that you found our service straightforward. At TrustFord Lisburn, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The TrustFord Lisburn Team
  • Rating 5.0
    Our Dealer was Mark Yule he couldn't have done anymore us so pleasant & helped us through the car with all the details from start to finish .
    Response from TrustFord Lisburn
    Dear Alice

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Mark Yule at TrustFord Lisburn. It's fantastic to know that he was able to assist you thoroughly and make the process enjoyable from start to finish.

    Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at TrustFord Lisburn.

    Best regards,

    Janet
    TrustFord Lisburn
  • Rating 5.0
    First class service every thing we asked we got a answer
    Response from TrustFord Lisburn
    Dear Nadine

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you received first-class service and that all your questions were answered to your satisfaction. At TrustFord Lisburn, we strive to provide the best possible experience for our customers, and your feedback is a testament to our team's dedication.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,


    TrustFord Lisburn Team

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