Motability Scheme at TrustFord Lisburn

4.8
Rating 4.8
(306 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today

Welcome to TrustFord Lisburn

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Lisburn can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Lisburn on 02892673121 to make an appointment with our Motability specialist.

Contact information

Address
20 Market Place
Lisburn BT28 1AN
GB
Phone Number
Call TrustFord Lisburn on 028 9267 3121
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Lyndsay Mcardle
  • Joleen Mccurry
  • Nathan Mcelroy
  • Sarah Nugent
  • Blaine Murphy
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Hazel Shields
  • Jordan May
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Lisburn

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Lisburn

  • Rating 5.0
    Delightful experience, made so easy by the very helpful Nathan and even got a follow up call. Would highly recommend.
    Response from TrustFord Lisburn
    Hi Taylor, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Nathan receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    The customer service was brilliant sarah was very helpful and there was no delays with getting my car
    Response from TrustFord Lisburn
    Hi Paul, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Sarah, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very helpful and rather les stress
    Response from TrustFord Lisburn
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 4.0
    Great service
    Response from TrustFord Lisburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    Didn't realise it would take so long.
    Response from TrustFord Lisburn
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 4.0
    Great job , left the car in at 9.30 a m and collected at 3.30 p m.
    All sorted no problem
    Response from TrustFord Lisburn
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Very helpful
    Response from TrustFord Lisburn
    Thank you for your high star rating.
  • Rating 5.0
    Very professional and welcoming
    Response from TrustFord Lisburn
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Very helpful, very friendly overall very happy
    Response from TrustFord Lisburn
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Very understanding with anything that I asked Sarah was a great help & I would recommend her to anyone I know
    Response from TrustFord Lisburn
    Hi Ian, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Sarah, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Excellent experience, would recommend to others.
    Response from TrustFord Lisburn
    Thank you so much for your kind words! We are so happy to hear that TrustFord Lisburn were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    As usual customer care was excellant No problems and it was a good experience
    Response from TrustFord Lisburn
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Nathan was amazing! Everything explained and just was so lovely !! Made this such an easy process
    Response from TrustFord Lisburn
    Hi Gareth, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Nathen receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Very satisfied received full handover and follow up call
    Response from TrustFord Lisburn
    Hi Lesley, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Lisburn, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Sarah was very nice
    Response from TrustFord Lisburn
    Thank you so much for your kind words! We are so happy to hear that Sarah was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Special thanks to Sarah at TrustFord Lisburn at (motability )she was so professional from start to finish with us
    Response from TrustFord Lisburn
    Hi Deaglan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Sarah receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
  • Rating 5.0
    Very good
    Response from TrustFord Lisburn
    Thank you for your high star rating. Kind regards, Leanne.
  • Rating 5.0
    It was first class
    Response from TrustFord Lisburn
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    First class service
    Response from TrustFord Lisburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Nathan was fantastic from start to finish would highly recommend popping into Ford Lisburn to see him thanks again Nathan
    Response from TrustFord Lisburn
    Thank you so much for your kind words! We are so happy to hear that Nathan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

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