Motability Scheme at TrustFord Lisburn

4.8
Rating 4.8
(50 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today

Welcome to TrustFord Lisburn

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Lisburn can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Lisburn on 02892673121 to make an appointment with our Motability specialist.

Contact information

Address
20 Market Place
Lisburn BT28 1AN
GB
Phone Number
Call TrustFord Lisburn on 028 9267 3121
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Lyndsay Mcardle
  • Nathan Mcelroy
  • Sarah Nugent
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Oonagh Mccollam
  • Hazel Shields
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at TrustFord Lisburn

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Lisburn

  • Rating 5.0
    Great service
  • Rating 5.0
    Very pleased with the customer service I received from Lyndsey Ford in Lisburn
    Response from TrustFord Lisburn
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Lyndsey receives the recognition she deserves. Many thanks Janet
  • Rating 3.0
    The back break light was not fix. I did ask them to look at it.
    Response from TrustFord Lisburn
    Hi Gary, we are sorry to read your review. I will pass your comments back to the management at the dealership. Kind Regards Janet
  • Rating 5.0
    Very accommodating and helpful
    Response from TrustFord Lisburn
    Hello Derek W.. Thank you for taking the time to leave us a review about your visit. Many thanks Janet
  • Rating 5.0
    Dorothy was really helpful and patient
    Response from TrustFord Lisburn
    Hi Fionuakla, Thank you for your high star rating. Janet
  • Rating 5.0
    Very efficient and professional.
    Response from TrustFord Lisburn
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank You Janet
  • Rating 5.0
    John Allen First class friendly informative very helpful
    Response from TrustFord Lisburn
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Great customer service
    Response from TrustFord Lisburn
    Hello Anthony and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Nathan went above and beyond to deliver my vehicle thanks so much!!
    Response from TrustFord Lisburn
    Hi *Vincent, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Nathan receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Great customer service very helpful explained everything ๐Ÿ‘
    Response from TrustFord Lisburn
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Great customer service. Everyone was so nice and friendly. Highly recommended. Was made to feel very comfortable. Thank you
    Nichola M
    Response from TrustFord Lisburn
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. Thank you Janet
  • Rating 5.0
    Great customer service by Lindsay McArdle!
    Response from TrustFord Lisburn
    Hello Andrew C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Absolutely brilliant ๐Ÿ‘ ๐Ÿ‘Œ ๐Ÿ˜€
    Response from TrustFord Lisburn
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you recieved. Many thanks Janet
  • Rating 5.0
    Excellent first class customer service and the young man (Nathan)know his job a nice person to do business with makes you feel good .
    Response from TrustFord Lisburn
    Hello Cyril and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Very good
    Response from TrustFord Lisburn
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Excellent service throughout
    Response from TrustFord Lisburn
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Incredible customer service
    Response from TrustFord Lisburn
    Hi Hannah, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Professional and friendly service
    Response from TrustFord Lisburn
    Hello David H.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great customer service, but beyond Lyndsay's control - I was so disappointed in having to wait 8 months for delivery of my car.
    Response from TrustFord Lisburn
    Thank you for your high star rating, and We are sorry that the wait for the vehicle was longer than expected. Janet
  • Rating 5.0
    Brilliant from the whole team . Many thanks xx
    Response from TrustFord Lisburn
    Thank you for taking the time to leave us this great 5 star Jude Kind regards,
Displaying reviews 1 - 3 out of the 20 most recent
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