Motability Scheme at TrustFord Lisburn

4.8
Rating 4.8
(339 reviews)
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today

Welcome to TrustFord Lisburn

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TrustFord Lisburn can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TrustFord Lisburn on 02892673121 to make an appointment with our Motability specialist.

Contact information

Address
20 Market Place
Lisburn BT28 1AN
GB
Phone Number
Call TrustFord Lisburn on 028 9267 3121
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 18:00
Wednesday08:30 - 20:00
Thursday08:30 - 20:00
Friday08:30 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability Scheme specialists:

  • Joleen Mccurry
  • Nathan Mcelroy
  • Sarah Nugent
  • Mark Yule
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Hazel Shields
  • Jordan May
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Lisburn

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Lisburn

  • Rating 5.0
    Great experience with hand over of car
    Response from TrustFord Lisburn
    Thank you so much for your kind words! We are so happy to hear that TrustFord Lisburn were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Friendly and very easy to deal with, no complications! A smooth process
    Response from TrustFord Lisburn
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon. Kind regards Janet
  • Rating 5.0
    Sarah was more than helpful and made the process easy and quick.
    Response from TrustFord Lisburn
    Hi Kelly, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Sarah, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Sarah was very helpful and totally efficient in her whole dealings with us and explained everything to us.
    Response from TrustFord Lisburn
    Hi Elizabeth, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Sarah receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
  • Rating 5.0
    Excellent customer service from start of the process to finish!
    Response from TrustFord Lisburn
    Hello John, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Sarah was so helpful.
    She took time to explain everything to me about my new ford puma.
    Response from TrustFord Lisburn
    Thank you so much for your kind words! We are so happy to hear that Sarah was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Mark very helpful and pleasant great knowledge of the car very easy handover thank you so much
    Response from TrustFord Lisburn
    Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very good and quick good feed back
    Response from TrustFord Lisburn
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    From the young lady on reception to the whole service I was very satisfied
    Response from TrustFord Lisburn
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    A good experience Sarah was very informative and helpful
    Response from TrustFord Lisburn
    Thank you so much for your kind words! We are so happy to hear that Sarah was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great service. Would recommend ford Lisburn to anyone.
    Response from TrustFord Lisburn
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    From start to finish excellent service and Caroline on the desk was brilliant at making everyone feel welcome
    Response from TrustFord Lisburn
    Thank you so much for your kind words! We are so happy to hear that Caroline was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent service
    Response from TrustFord Lisburn
    Thank you for taking the time to leave us this great 5 star review James! Kind regards,
  • Rating 5.0
    Jolene was really helpful and talked me through everything I needed to know.
    Response from TrustFord Lisburn
    We're thrilled to see that you enjoyed your visit at TrustFord Lisburn.
  • Rating 5.0
    Mark was friendly helpful good experience all round
    Response from TrustFord Lisburn
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Very quick and easy, with very friendly staff. I dealt with Carolyn and she was very friendly and efficient, a lovely person 💜
    Response from TrustFord Lisburn
    It is great to know that you would rate us as 5 stars Gerards thank you for taking the time to leave us this great review! I am very glad to hear that you were pleased with the level of service that you received and will ensure Carolyn receives the recognition she deserves.
  • Rating 5.0
    This service was very professional and I was kept informed at all stages.
    Response from TrustFord Lisburn
    Hello Susan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Very efficient, and very helpful
    Response from TrustFord Lisburn
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Jolene was very friendly ,made me feel at ease the hole time , give great advice ,I was surprised at how smooth and easy the hole process so far was
    Response from TrustFord Lisburn
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jolene and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    It was brilliant & very helpful
    Response from TrustFord Lisburn
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet

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