Motability Scheme at TrustFord Lisburn
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Lisburn
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
TrustFord Lisburn can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact TrustFord Lisburn on 02892673121 to make an appointment with our Motability specialist.
Contact information
Address
20 Market Place
Lisburn BT28 1AN
GB
Phone Number
Call TrustFord Lisburn on 028 9267 3121
028 9267 3121
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 18:00 08:30 - 20:00 08:30 - 20:00 08:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 20:00 |
| Thursday | 08:30 - 20:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Joleen Mccurry
- Nathan Mcelroy
- Sarah Nugent
- Mark Yule
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Hazel Shields
- Jordan May
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Lisburn
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Lisburn
- Rating 1.0Mar 26, 2025Car broke after I week of service now left with no courtesy car very disappointingResponse from TrustFord LisburnMar 27, 2025We are sorry that you were not satisfied with the service you received and thank you for taking your time to leave this feedback. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership.
- Rating 4.0Mar 21, 2025Nice waiting area. Service completed quickly.Response from TrustFord LisburnMar 21, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 21, 2025Great service I couldn’t have asked for more
Top NotchResponse from TrustFord LisburnMar 21, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet - Rating 5.0Mar 17, 2025Friendly and made pretty much at ease with the hand over. Helped with getting set up on the app and any questions I had. Smooth handover.Response from TrustFord LisburnMar 17, 2025Hi William, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Lisburn, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Mar 15, 2025Excellent customer services.Response from TrustFord LisburnMar 17, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 3, 2025Very good service.
Staff very helpfulResponse from TrustFord LisburnMar 4, 2025Thank you for your kind words - we're glad to have been of service! - Rating 4.0Feb 27, 2025It was fine just abit out of the wayResponse from TrustFord LisburnFeb 28, 2025Thank you for your review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 19, 2025Very pleasant and straightforwardResponse from TrustFord LisburnFeb 20, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 8, 2025First class many thanksResponse from TrustFord LisburnFeb 10, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 5, 2025Jolene from ford was lovely girlResponse from TrustFord LisburnFeb 6, 2025Thank you so much for your kind words! We are so happy to hear that Jolene was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jan 10, 2025Brilliant experience, treated with warmth and dignity. Nathan is a fabulous ambassador for Ford. This is my second order with him and won't be my last.Response from TrustFord LisburnJan 10, 2025Hi Deborah, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Nathan receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet
- Rating 5.0Dec 16, 2024Great experience with hand over of car every thing explained will use againResponse from TrustFord LisburnDec 17, 2024Thank you so much for your kind words! We are so happy to hear that TrustFord Lisburn were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Dec 16, 2024Friendly and very easy to deal with, no complications! A smooth processResponse from TrustFord LisburnDec 17, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon. Kind regards Janet
- Rating 5.0Nov 26, 2024Sarah was more than helpful and made the process easy and quick.Response from TrustFord LisburnNov 26, 2024Hi Kelly, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Sarah, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Nov 12, 2024Sarah was very helpful and totally efficient in her whole dealings with us and explained everything to us.Response from TrustFord LisburnNov 14, 2024Hi Elizabeth, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Sarah receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
- Rating 5.0Nov 2, 2024Excellent customer service from start of the process to finish!Response from TrustFord LisburnNov 4, 2024Hello John, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Nov 2, 2024Sarah was so helpful.
She took time to explain everything to me about my new ford puma.Response from TrustFord LisburnNov 4, 2024Thank you so much for your kind words! We are so happy to hear that Sarah was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Oct 29, 2024Mark very helpful and pleasant great knowledge of the car very easy handover thank you so muchResponse from TrustFord LisburnOct 29, 2024Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Oct 28, 2024Very good and quick good feed backResponse from TrustFord LisburnOct 28, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 17, 2024From the young lady on reception to the whole service I was very satisfiedResponse from TrustFord LisburnOct 18, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.