Motability Scheme at Agnew Volkswagen Mallusk

4.8
Rating 4.8
(102 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 13:00Closed Today

Contact information

Address
2 Mallusk Way
Newtownabbey BT36 4AA
GB
Phone Number
Call Agnew Volkswagen Newtown Abbey on 028 9034 2111
Email
Reviews
Visit dealer website

Showroom details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Andrew Bridgett
  • Keith Montgomery
  • Scott Mccormick
  • Ciaran Watterson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • John Kendal
  • James Welsh
  • David Mccluskey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Agnew Volkswagen Newtown Abbey

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Agnew Volkswagen Newtown Abbey

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Agnew Volkswagen Newtown Abbey can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Agnew Volkswagen Newtown Abbey on 02890342111 to make an appointment with our Motability specialist.

Reviews at Agnew Volkswagen Newtown Abbey

  • Rating 5.0
    I have been extremely satisfied with the service delivered by Agnew Volkswagen Mallusk. From my initial visit to the showroom, onto ordering my vehicle and finally collection, the service received has been first class. I wish to pass on my sincere thanks and appreciation to Ciaran Watterson for all of his hard work. Ciaran made this process seamless and from my first interaction with him, he delivered a professional and outstanding service. Ciaran kept us fully updated with the build / delivery of the new vehicle. He always demonstrated expertise and was extremely courteous to my family and I. He always went above and beyond to meet our needs. Ciaran is a credit to both Agnews and Volkswagen as a brand, the knowledge of the product was evident when handing our vehicle over on collection day and I admire a person who puts in the extra work to know the finer details of a product. In the future when I am considering Volkswagen, I will ensure I deal with Ciaran and will be recommending friends and family to do likewise.
    Response from Agnew Volkswagen Newtown Abbey
    Hi Timothy, thank you for the glowing review and recommendation. We are delighted you were well looked after, and will pass your kind words on to Ciaran. We hope you enjoy your new car, and we look forward to welcoming you back again in the future. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Efficient and professional service team.
    Response from Agnew Volkswagen Newtown Abbey
    Hi Gordon, thank you for the 5 star review. We look forward to being of service to you again in the future. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    First class customer service
    Response from Agnew Volkswagen Newtown Abbey
    Hi Ellen, thank you for the 5 star review. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Keith was absolutely brilliant from the minute I walked in the door until I left, he made me feel at ease & talked me through everything step by step. I would highly recommend laity to anyone looking to buy a car.
    Response from Agnew Volkswagen Newtown Abbey
    Hi Jake, thank you for the 5 stars and brilliant review. We are delighted that you were well looked after and will pass your kind words on to Keith. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Great
    Response from Agnew Volkswagen Newtown Abbey
    Hi Mark, thank you for the 5 star review. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Very friendly efficient service as usual
    User friendly
    Response from Agnew Volkswagen Newtown Abbey
    Hi Danny, thank you for the 5 star feedback. We look forward to seeing you soon. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Could not ask for any better. First class all the way.
    Response from Agnew Volkswagen Newtown Abbey
    Thanks for the 5 star feedback Amanda. We look forward to seeing you again in the future. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Friendly staff & straightforward process
    Response from Agnew Volkswagen Newtown Abbey
    Hi Pauline, thank you for the 5 star feedback. We look forward to seeing you soon. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Ciaran Watterson Had been a great help!!!! My mum felt so comfortable around him and he made there experience so easy!!

    Thanks again mate
    Response from Agnew Volkswagen Newtown Abbey
    Many thanks for the great feedback Sarah. We will pass your kind words on to Ciaran and hope to see you again in the future. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Ciaran was very helpful, professional and friendly at every stage. I had to change my handover date and he was so understanding of my personal circumstances. He is an asset to both Vw Mallusk and Motability.
    Response from Agnew Volkswagen Newtown Abbey
    Hi Maeve, thank you for the 5 stars and brilliant review. We are delighted that you were well looked after and will pass your kind words on to Ciaran. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Very helpful and really nice guy to talk to
    Response from Agnew Volkswagen Newtown Abbey
    Hi Craig, thank you for the 5 star feedback. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Excellent service Ciaran couldn't have done any more for us,so helpful and nothing was too much trouble,made the whole experience so easy,a pleasure to deal with.
    Response from Agnew Volkswagen Newtown Abbey
    Hi Janine, thank you for the 5 star feedback. We are delighted you were well looked after, and will pass your kind words on to Ciaran. We look forward to seeing you again in the future. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    I had a lovely experience.
    Response from Agnew Volkswagen Newtown Abbey
    Hi Gareth, thank you for the 5 star feedback. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Ciaran was extremely helpful and very efficient, he explained everything in detail and was very knowledgeable
    Response from Agnew Volkswagen Newtown Abbey
    Hi Andrew, thank you for the 5 star review. We will pass your kind words on to Ciaran. Best regards, Agnew Volkswagen Belfast
  • Rating 5.0
    Mr Montgomery was so efficient and made the process easy.
    Response from Agnew Volkswagen Newtown Abbey
    Hi Christopher, thank you for the positive feedback. We look forward to seeing you again in the future. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Kieran went above and beyond for me nothing was ever a problem I'm very satisfied with my experience
    Response from Agnew Volkswagen Newtown Abbey
    Hi Tammyjo, thank you for the 5 star review and recommendation. We will pass your kind words on to Kieran. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Very good experience
    Response from Agnew Volkswagen Newtown Abbey
    Hi Victor, thank you for the 5 star feedback. We will pass your thanks on the team. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    Quick and seamless experience
    Response from Agnew Volkswagen Newtown Abbey
    Hi Deborah, thank you for the 5 star feedback. Best regards, Agnew Volkswagen Mallusk
  • Rating 5.0
    From my first contact with Agnew Volkswagen at Mallusk I was extremely impressed with the courteous manner of all the staff. I was offered an appointment with Ciaran Watterson, who, in a very understanding and professional way, talked me through the motability process, arranged viewing and test drives, after which I decided on the vehicle I wanted. We then discussed any extra's I requested to be included and the order for my new car was placed. Overall my experience at Agnew's has to be rated as 5* and can highly recommend the overall service we gratefully received from Ciaran who was more than helpful. He also has a fantastic personality and has great communications skills. Thank you so very much Ciaran for all your help and expertise knowledge.

    Sharon D.
    Response from Agnew Volkswagen Newtown Abbey
    Hi Sharon, thank you very much for taking the time to leave this fantastic feedback. We are delighted that everything went smoothly for you, and we will pass your wonderful comments on to Ciaran. Best regards, Agnew Volkswagen Mallusk
  • Rating 4.0
    Ciaran was a very friendly and down to earth guy. He explained everything I needed to know. I would definitely come back when Im choosing a new vehicle.
    Response from Agnew Volkswagen Newtown Abbey
    Hi Heidi, thank you for the positive review. We are delighted that you were well looked after and will pass your feedback on to Ciaran. Best regards, Agnew Volkswagen Mallusk

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