Motability Scheme at Donnelly Bros VW Commercials Newtownabbey

4.6
Rating 4.6
(6 reviews)
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Contact information

Address
45 Mallusk Road
Newtownabbey BT36 4AA
GB
Phone Number
Call Donnelly Bros VW Commercials Newtownabbey on 028 9084 2000
Email
Reviews
Visit dealer website

Service centre details
Closed Today Closed Today Closed Today Closed Today Closed Today Closed Today Closed Today
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Opening hours:
Day of the WeekOpening hours
MondayClosed
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WednesdayClosed
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FridayClosed
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SundayClosed

Accessibility features at Donnelly Bros VW Commercials Newtownabbey

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Donnelly Bros VW Commercials Newtownabbey

Our trained Motability specialists are here to support you throughout the duration of your lease.

Donnelly Bros VW Commercials Newtownabbey can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Donnelly Bros VW Commercials Newtownabbey on 02890842000 to make an appointment with our Motability specialist.

Reviews at Donnelly Bros VW Commercials Newtownabbey

  • Rating 5.0
    Always so dependable and understanding. First class
    Response from Donnelly Bros VW Commercials Newtownabbey
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Cannot fault collection and return service which is invaluable to me. Drivers always very pleasant and chatty and mannerly.
    Response from Donnelly Bros VW Commercials Newtownabbey
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Good job pleasant staff
    Response from Donnelly Bros VW Commercials Newtownabbey
    Hi William, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team. We look forward to welcoming you back in the future. Kind regards, Donnelly Group
  • Rating 3.0
    It’s very difficult to speak to someone at service desk to book in. Your phone system needs improvement. Sadly communication on how long works or in this case MOT was poor. When no back up wheel chair accessible vehicle can be provided a return date is required to minimise inconvenience.
    Response from Donnelly Bros VW Commercials Newtownabbey
    Hello Elizabeth K.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Quick and straight forward
    Response from Donnelly Bros VW Commercials Newtownabbey
    Hi Hope, Thank you for your 5 Star Review! We are delighted to hear you had a great experience at our Mallusk Dealership! Many Thanks, Donnelly Group.
  • Rating 5.0
    Very prompt and friendly service. Had my car collected, service done and 4 new tyres and delivered back to me within a few hours. My car is essential to me so I was very pleased with the service provided. And the driver, Gerry, who left the car back to me was very pleasant!
    Response from Donnelly Bros VW Commercials Newtownabbey
    Hi Christine, Thank you for your 5 Star Review! We are delighted to hear you had a great experience at our Mallusk branch! Many Thanks, Donnelly Group.

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