Motability Scheme at Downeys Kia Newtownards

4.9
Rating 4.9
(159 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 19:00 08:30 - 17:00 09:00 - 13:00Closed Today
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Contact information

Address
39 Portaferry Road
Newtownards BT23 8NN
GB
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Phone Number
Call Downeys Kia Newtownards on 028 9181 2525
028 9181 2525
028 9181 2525
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 19:00 08:30 - 17:00 09:00 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 19:00
Friday08:30 - 17:00
Saturday09:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Emma Canmore
  • Paul Mcalinden
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Robbie Nimick
  • Jay Moore
  • Iain Boyd
  • Maol Larkin
  • Sam Murray
We recommend calling and booking an appointment before visiting.
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Accessibility features at Downeys Kia Newtownards

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Downeys Kia Newtownards

Our fully trained Motability Scheme sales and service specialists are here to offer expert advice in all areas of your ownership journey.

We can help you with checking your eligibility for the Motability Scheme, assisting you in selecting the correct vehicle for your requirements including test drive, ordering and supplying your new car and all aspects of servicing and maintainance.

Downeys Kia Newtownards can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Downeys Kia Newtownards on 02891812525 to make an appointment with our Motability specialist.

Visit dealer website
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Reviews at Downeys Kia Newtownards

  • Rating 5.0
    Paul was brilliant to deal with from the start. Easily went through the car options and kept me updated at each stage. Great Job!
    Response from Downeys Kia Newtownards
    Hello Simon,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Paul provided you with excellent service and kept you well-informed throughout the process. Your feedback is incredibly valuable to us, and we're delighted that you had such a positive experience at Downeys Kia Newtownards. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Downeys Kia Newtownards
  • Rating 5.0
    Very friendly and helpful, nothing was too much trouble.
    Response from Downeys Kia Newtownards
    Hello Seth,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful during your visit to Downeys Kia Newtownards. Our goal is always to provide the best possible service, and it's great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Downeys Kia Newtownards Team
  • Rating 5.0
    First class
    Response from Downeys Kia Newtownards
    Hello Albert D.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a first-class experience with us at Downeys Kia Newtownards! Your feedback is incredibly valuable, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Downeys Kia Newtownards Team
  • Rating 5.0
    Quick and easy, customer service was really good.
    Response from Downeys Kia Newtownards
    Hello Kai M.,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found the process quick and easy and that our customer service met your expectations. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Downeys Kia Newtownards.

    Best regards,
    The Motability Scheme Team at Downeys Kia Newtownards
  • Rating 5.0
    Robbie was very helpful
    Response from Downeys Kia Newtownards
    Hello Jonathan,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that Robbie was able to assist you and that you had a positive experience at Downeys Kia Newtownards. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Downeys Kia Newtownards Team
  • Rating 5.0
    Touble free
    Response from Downeys Kia Newtownards
    Hi Thomas, thank you for your brilliant 5-star review! If we can help in the future, just contact a member of our sales or service team on 02891812525 and the team would be more than happy to help.
  • Rating 5.0
    Friendly, fast and efficient service
    Response from Downeys Kia Newtownards
    Hi Mary, thank you for your kind words. We are delighted to know that you had a great experience with us and we look forward to seeing you again soon!
  • Rating 5.0
    The experience was pleasant the salesman Robbie respected us and helped in a professional and courteous manner and answered all the questions we asked
    Response from Downeys Kia Newtownards
    Hi Ian, thanks for your fantastic review, and we really appreciating you choosing to go with Downeys KIA. I will forward on your kind words to Robbie and we look forward to seeing you in the showroom again soon!
  • Rating 3.0
    Not made to feel welcome by counter stafff
    Response from Downeys Kia Newtownards
    Hello Russell,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for your recent experience at our store. It's important to us that every customer feels welcome and valued, and we are sorry that we fell short during your visit.

    We are committed to improving our service and will address your concerns with our team to ensure a more positive experience in the future. If you have any further feedback or if there's anything we can do to assist you, please don't hesitate to reach out.

    Thank you for bringing this to our attention.

    Best regards,
    The Motability Team at Downeys Kia Newtownards
  • Rating 5.0
    Very helpful and knowledgeable staff
    Response from Downeys Kia Newtownards
    Hi Sarah, thank you for your fantastic 5-star review. We are delighted that you had such a great experience with us, and thank you!
  • Rating 5.0
    My experience with Paul was fantastic, he was quick, efficient and friendly, couldn't ask for a better dealer
    Response from Downeys Kia Newtownards
    Hi Ann-Marie, thanks for your kind words about Paul McAlinden, we really appreciate it. I will also be passing on the great feedback to Paul! We hope to see you in Downeys again soon!
  • Rating 5.0
    Very smooth everything was explained Robbie was really good
    Response from Downeys Kia Newtownards
    Hi Louise, thanks for your fantastic review, we really appreciate it. I will also pass your compliments on to Robbie who will be delighted to know how happy you are!
  • Rating 5.0
    Very efficient service from start to finish
    Response from Downeys Kia Newtownards
    Hi Adam, thank you for taking the time to leave your your 5-star review. We are glad you had such a fantastic experience at Downeys KIA Newtownards!
  • Rating 5.0
    Everything went well and car came back cleaned and gleaming
    Response from Downeys Kia Newtownards
    Hi Francess, Thank you so much for taking the time to leave a fantastic 5 star review! We’re delighted to hear that your experience with us was great and that everything went well, and that you were delighted with our service. Hope to see you again soon!
  • Rating 5.0
    Staff were helpful and friendly plus very knowledgeable plus pleasant and courteous
    Response from Downeys Kia Newtownards
    Hi Ian,
    Thanks for your fantastic 5-star review for our sales team and we will pass on your kind words to Michael and Robbie. We look forward to seeing you again soon!
    - From the Downeys KIA team.
  • Rating 5.0
    Flawless experience.Always a pleasure and never any drama . Car driving better now after food service
    Response from Downeys Kia Newtownards
    Hi Jill,
    Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that your experience with us was flawless and that you’re enjoying your car even more after the service.
  • Rating 5.0
    Young man out of this world he looked after me so well
    Response from Downeys Kia Newtownards
    Hi Sarah, we are extremely pleased to hear that Robbie looked after you so well, and thank you for the fantastic five star review!
  • Rating 5.0
    Extremely well looked after very pleased
    Response from Downeys Kia Newtownards
    Hi Mark,
    Thanks for your fantastic five star review, and we are delighted you had a great experience with us.
  • Rating 5.0
    Absolutely first class
  • Rating 5.0
    Excellent handover no problems with a Excellent customer service and support

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