Motability Scheme at Downeys Kia Newtownards

4.9
Rating 4.9
(78 reviews)
08:30 - 18:00 08:30 - 20:00 08:30 - 18:00 09:00 - 20:00 08:30 - 17:30 09:00 - 14:00Closed Today

Contact information

Address
39 Portaferry Road
Newtownards BT23 8NN
GB
Phone Number
Call Downeys Kia Newtownards on 028 9181 2525
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 20:00 08:30 - 18:00 09:00 - 20:00 08:30 - 17:30 09:00 - 14:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 20:00
Wednesday08:30 - 18:00
Thursday09:00 - 20:00
Friday08:30 - 17:30
Saturday09:00 - 14:00
SundayClosed

Motability Scheme specialists:

  • Paul Mcalinden
  • Robbie Nimick
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Emma Canmore
  • Iain Boyd
  • Maol Larkin
  • Sam Murray
We recommend calling and booking an appointment before visiting.
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Accessibility features at Downeys Kia Newtownards

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Downeys Kia Newtownards

Our fully trained Motability Scheme sales and service specialists are here to offer expert advice in all areas of your ownership journey.

We can help you with checking your eligibility for the Motability Scheme, assisting you in selecting the correct vehicle for your requirements including test drive, ordering and supplying your new car and all aspects of servicing and maintainance.

Downeys Kia Newtownards can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Downeys Kia Newtownards on 02891812525 to make an appointment with our Motability specialist.

Reviews at Downeys Kia Newtownards

  • Rating 5.0
    From ordering the car to collecting the car, Robbie was absolutely brilliant. His service and professionalism was second to none. He is an asset to Downey’s Kia.
    We will most definitely return to Downey’s for the same service.
    Highly recommended.
  • Rating 5.0
    He was very helpful and answer any questions that I had
  • Rating 5.0
    Paul McAlinden made it so straightforward and easy. Definitely 5 star service!
  • Rating 5.0
    Fantastic experience very helpful.
  • Rating 5.0
    Very quick and courteous service
  • Rating 5.0
    Very helpful explaining every step
  • Rating 5.0
    We were greeted by a young man called Robbie who was an absolute gentleman who was very knowledgeable about the cars we were interested in so nothing was too much trouble and he was very helpful and patient with myself and my wife.
    Response from Downeys Kia Newtownards
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Robbie receives the recognition he deserves. Many thanks
  • Rating 5.0
    Very good. Was approached by staff soon as I walked in and couldn't have been more helpful. Good advice given and an easy sale overall.
    Response from Downeys Kia Newtownards
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Was great. Very straight forward. Didn't try to upsell as I had requested. Paul the consultant was very pleasant and professional, very easy to talk to and was very good at explaining the scheme as its all very new to me.
    Response from Downeys Kia Newtownards
    Hi Alana thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your sales experience with Paul, we hope to see you again soon! Kind regards,
  • Rating 5.0
    My experience in Kia yesterday was 10 out of 10 staff was very polite and helpful offered me coffee and very wuick
    Response from Downeys Kia Newtownards
    Thank you for the great review and the great feedback , we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Good experience. Welcoming. Did test drive. Showed us the car well.
    Response from Downeys Kia Newtownards
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you once again
  • Rating 5.0
    Excellent staff and quality team and service
  • Rating 5.0
    Very good service and now looking forward to seeing the new car
  • Rating 5.0
    Paul was amazing yesterday, couldn't of asked for a better handover.
  • Rating 5.0
    Great customer service, done a great job and cleaned the car inside and out after the service was completed, highly recommend.
  • Rating 5.0
    Great service very efficient.
  • Rating 5.0
    Fantastic customer support, from booking the car in to collection,a very helpful team.
  • Rating 5.0
    Any information about the Sportage was answered with confidence and there was no reason to doubt the information given by the dealership at Downeys
  • Rating 5.0
    Excellent customer service! Thankyou
  • Rating 5.0
    Could not do enough for you very professional first class service thank you

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