Motability Scheme at Stratstone Mercedes Benz Ayr

Motability Scheme at Stratstone Mercedes Benz Ayr

4.9
Rating 4.9
(25 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today
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Welcome to Stratstone Mercedes Benz Ayr

Our trained Motability specialists are here to support you throughout the duration of your lease.

Stratstone Mercedes Benz Ayr can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Stratstone Mercedes Benz Ayr on 01292800261 to make an appointment with our Motability specialist.

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Contact information

Address
High Road
Ayr KA8 0LL
GB
Get directions
Phone Number
Call Stratstone Mercedes Benz Ayr on 01292 800261
01292 800261
01292 800261
Website

Visit dealer website

Email

salesenquiries.cx.mercedesayr@stratstone.com

Feedback

Leave dealer feedback

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability Scheme specialists:

  • Ryan Brown
  • Chris Edmund
  • Keith Anderson
  • Priya Shaan
  • Craig Forsyth
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Jim Frew
  • Courtney Adams
  • Emma Jarvie
  • Tyler Merritt
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone Mercedes Benz Ayr

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone Mercedes Benz Ayr

  • Rating 5.0
    Ryan at the Mercedes Ayr branch made the whole process stress free. Friendly and professional service. Thank you. Emily and Ross
    Response from Stratstone Mercedes Benz Ayr

    Hi Emily,

    Thank you so much for taking the time to review your experience with us.

    We are absolutely thrilled that you have rated us so highly!

    Kindest regards,
    Customer Services

  • Rating 5.0
    Ryan was knowledgeable and very professional. The whole experience from start to finish was first class!
    Response from Stratstone Mercedes Benz Ayr
    Hello Alan,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Customer Services
  • Rating 5.0
    Great salesman
    Response from Stratstone Mercedes Benz Ayr
    Hi Jean,

    Thank you very much for leaving a 5* review.

    We really appreciate it!

    Have a great day!
    Customer Services
  • Rating 5.0
    Very nice guy, Ryan
    Response from Stratstone Mercedes Benz Ayr

    Hi Elizabeth,

    I appreciate you taking the time to leave this review!

    I am very pleased you are satisfied with your recent experience with Ryan.

    We hope to be of service to you again!
    Customer Services

  • Rating 5.0
    Professional, efficient & friendly.
    Response from Stratstone Mercedes Benz Ayr
    Hi Adele,

    I appreciate you taking the time to leave this review.

    I am very pleased you are satisfied with your visit!

    We hope to be of service to you again,
    Customer Services
  • Rating 5.0
    Amazing experience, very helpful.
    Response from Stratstone Mercedes Benz Ayr
    Hi John,

    At Evans Halshaw we sincerely value your review.

    Thanks for such a positive rating!

    Take care,
    Customer Services
  • Rating 5.0
    Excellent. Most helpful. Ryan was knowledgeable - reassuring and sold me on switching to an electric vehicle. I chose the car based on his help.
    Response from Stratstone Mercedes Benz Ayr
    Hello Patricia,

    Ryan will appreciate you leaving this a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Excellent service thank you very much, no hassle from start to finish Ryan was amazing showing us all the gadgets etc. Very pleased.
    Response from Stratstone Mercedes Benz Ayr
    Hi Andrew,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction by Ryan.

    Enjoy your day!
    Customer Services
  • Rating 5.0
    Excellent experience all very friendly and obliging Ryan was first class knows his job well nothing was to much bother for him and made us feel very welcome.
    Response from Stratstone Mercedes Benz Ayr
    Hi Andrew,

    I appreciate you taking the time to leave this review!

    I am very pleased you are satisfied with your recent experience with Ryan.

    We hope to be of service to you again!
    Customer Services
  • Rating 5.0
    Stephen was fantastic did everything possible for me so happy with the service I got it's much appreciated thanks
    Response from Stratstone Mercedes Benz Ayr
    Hi Susan,

    Stephen will appreciate you leaving this a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Salesman was very helpful and took his time to explain car to me
    Response from Stratstone Mercedes Benz Ayr
    Hi Jean,

    Thank you very much for taking the time to leave us this positive review!

    Our aim is to deliver a positive customer service.

    Have a great week!

    Customer Services
  • Rating 5.0
    Good all round experience
    Response from Stratstone Mercedes Benz Ayr
    Hi Elaine,

    A big thank you for leaving us a 5* review!

    Have a lovely day!

    Customer Services
  • Rating 5.0
    The handover was fantastic easy and very calm as it was first time for us kaeran made it so easy and very supportive .
    Response from Stratstone Mercedes Benz Ayr
    Hi Teresa,

    We’re happy to hear you had such a positive experience with Kaeran!

    Hope you’re enjoying your new car.

    Regards,

    Customer Services
  • Rating 5.0
    Very helpful
    Response from Stratstone Mercedes Benz Ayr
    Hi Frances,

    We work hard to provide a positive experience for our customers, we’re happy to hear we met your expectations.

    Customer Services
  • Rating 5.0
    Very smooth, no issues.
    Response from Stratstone Mercedes Benz Ayr
    Hi Jodie,

    We are very happy to have provided you with such a smooth experience!

    Customer Services
  • Rating 5.0
    Helpful and cheerful staff
    Response from Stratstone Mercedes Benz Ayr
    Hi Gordon,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction!

    Enjoy your day!

    Customer Services
  • Rating 5.0
    Excellent Service
    Response from Stratstone Mercedes Benz Ayr
    Hi John,

    I appreciate you taking the time to leave this review!

    I am very pleased you are satisfied with your visit!

    We hope to be of service to you again!

    Customer Services
  • Rating 5.0
    Hamilton store great customer service
    Response from Stratstone Mercedes Benz Ayr
    Hi Thomas,

    Thank you for your five-star rating.

    We really appreciate it.
    Customer Services
  • Rating 4.0
    Good service
    Response from Stratstone Mercedes Benz Ayr
    Hi Margaret,

    We always appreciate positive reviews!

    Thank you, and happy motoring!
    Customer Services
  • Rating 5.0
    Best service ever from Mercedes
    Response from Stratstone Mercedes Benz Ayr
    Hello Caroline,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Customer Services

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