Motability Scheme at John Clark Volvo Dundee

Motability Scheme at John Clark Volvo Dundee

4.5
Rating 4.5
(30 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00
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Contact information

Address
Rutherford Road
Dryburgh Industrial Estate
Dundee DD2 3XH
GB
Get directions
Phone Number
Call John Clark Volvo Dundee on 01382 768200
01382 768200
01382 768200
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Scott Fitchet
  • Joseph Laing
  • Kerr Milne
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Jason Duncan
  • Aaron Mitchell
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Clark Volvo Dundee

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Clark Volvo Dundee

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

John Clark Volvo Dundee can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Clark Volvo Dundee on 01382768200 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at John Clark Volvo Dundee

  • Rating 5.0
    Friendly, helpful nice guy, not condescending like others
    Response from John Clark Volvo Dundee
    Hello Barry,

    Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you found our team friendly and helpful. It's important to us that every customer feels respected and valued, and we're glad that you had a great experience with us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Erin
  • Rating 5.0
    * Friendly
    * Informative
    * Kept me up to date with order
    Response from John Clark Volvo Dundee
    Dear Patricia,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service friendly and informative, and that we were able to keep you updated with your order. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    If there is anything else we can do for you, please do not hesitate to reach out.

    Best regards,
    Erin
  • Rating 5.0
    I cannot fault the service I received from Kerr at Volvo. He was so patient with me, fully understanding my mobility needs and being able to help me with finding a car to meet them.
    Nothing was too much trouble for Kerr, from test driving to picking and booking my car. He's a credit to the company and to the Motability team
    Response from John Clark Volvo Dundee
    Dear Michelle,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Kerr at John Clark Volvo Dundee. It's fantastic to know that he was able to assist you with patience and understanding, ensuring that your mobility needs were met with the perfect car.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Erin
  • Rating 5.0
    All went smoothly
    Response from John Clark Volvo Dundee
    Hello Neil,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that everything went smoothly during your experience with us at John Clark Volvo Dundee. Your feedback is greatly appreciated and helps us ensure we continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Erin
  • Rating 5.0
    A first class service, all personal very professional and helpful
    Response from John Clark Volvo Dundee
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class service and found our team to be professional and helpful. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.

    Best regards,
    Erin
  • Rating 5.0
    John Clark Volvo Dundee were fantastic! Just moved to the area and had to get a service booked in quickly. They saw me with a quick turnaround, had great communication and had a courtesy car to keep the day going normally. Would really recommend them to anyone!
    Response from John Clark Volvo Dundee
    Hello Matthew,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team at John Clark Volvo Dundee was able to assist you promptly and that you appreciated the communication and courtesy car provided. It's wonderful to know that we could help make your transition to the area a bit smoother. Your recommendation means a lot to us, and we're here to assist you with any future needs.

    Best regards,
    The John Clark Volvo Dundee Team
  • Rating 2.0
    The car was not ready, nobody called to advise me.
    Response from John Clark Volvo Dundee
    Dear Jamie,

    Thank you for taking the time to share your feedback with us. I am sorry to hear about your recent experience with the readiness of your car and the lack of communication from our team. We strive to provide excellent service, and it seems we fell short in this instance.

    Please know that your feedback is important to us, and we are taking steps to ensure this does not happen again. If there is anything specific you would like to discuss or if there is any way we can assist you further, please feel free to reach out to us directly.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Best regards,

    Sara
    John Clark Volvo Dundee
  • Rating 5.0
    Really good service
    Response from John Clark Volvo Dundee
    Hello Campbell,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a really good experience with our service at John Clark Volvo Dundee. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Erin
  • Rating 5.0
    Friendly, efficient service, couldn’t ask for better!
    Response from John Clark Volvo Dundee
    Good Morning, John.

    Thank you so much for your kind words! We’re delighted to hear you found the service at Volvo Dundee friendly and efficient. If there’s ever anything more we can do, don’t hesitate to let us know!

    Best Regards,
    Erin
  • Rating 1.0
    Not good at all
    Response from John Clark Volvo Dundee
    Dear George,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with the Motability Scheme at John Clark Volvo Dundee did not meet your expectations. Your satisfaction is very important to us, and we are committed to addressing any concerns you may have.

    Please feel free to reach out to us directly so we can better understand the issues you encountered and work towards a resolution. We value your input and hope to have the opportunity to improve your experience with us in the future.

    Kind regards,

    Sara
    John Clark Volvo Dundee Team
  • Rating 5.0
    Very helpful, understood the needs of what I need and very efficient. Would recommend to friends and family.
    Response from John Clark Volvo Dundee
    Hello Elaine,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our service helpful and efficient, and that we were able to meet your needs. Your recommendation to friends and family means a lot to us, and we are grateful for your support. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The John Clark Volvo Dundee Team
  • Rating 5.0
    Great
    Response from John Clark Volvo Dundee
    Hello Steven,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at John Clark Volvo Dundee. Your feedback is incredibly valuable, and we're delighted to know that our service met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at John Clark Volvo Dundee
  • Rating 2.0
    Very disappointing. Just picked up our third-in-a-row XC40 from Dundee . Car is ok but sales and management another matter entirely. We won't be going back.
    Response from John Clark Volvo Dundee
    Hello Peter,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience at John Clark Volvo Dundee. It is disappointing to learn that our service did not meet your expectations, especially as a returning customer.

    We take all feedback seriously and are committed to improving our services. Your comments regarding the sales and management team have been noted, and we will be addressing these issues internally to ensure a better experience for all our customers in the future.

    If you would like to discuss your experience further, please feel free to reach out to us directly. We value your input and hope to have the opportunity to restore your confidence in our services.

    Thank you again for your feedback.

    Best regards,

    Sara
    John Clark Volvo Dundee Team
  • Rating 5.0
    Was everything i would have hoped for
    Response from John Clark Volvo Dundee
    Hello Frank,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at John Clark Volvo Dundee met your expectations. Your satisfaction is our top priority, and it's fantastic to know that we were able to provide you with the service you hoped for.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    John Clark Volvo Dundee Team
  • Rating 5.0
    Very strait forward.
    Response from John Clark Volvo Dundee
    Hello James,

    Thank you for taking the time to leave us a review. We're thrilled to hear that you found your experience with us to be straightforward. Providing a seamless and efficient service is our top priority, and it's wonderful to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at John Clark Volvo Dundee.

    Best regards,
    The Motability Scheme Team at John Clark Volvo Dundee
  • Rating 5.0
    Great advice.
    Very knowledgeable.
    Highly recommend.
    Response from John Clark Volvo Dundee
    Good Morning, Scott.

    Thanks for the great review! We're really pleased to hear you received helpful advice and found the team knowledgeable. If there’s ever anything more we can do, don’t hesitate to let us know!

    Best Regards,
    Erin
  • Rating 5.0
    I had an exceptional experience working with Joe during the purchase of my new Volvo. From the moment I walked into the dealership, Joe was welcoming, knowledgeable, and truly dedicated to helping me find the perfect car. He listened to my needs, answered all my questions with patience, and never pressured me into a decision. His expertise in Volvo vehicles was evident, and he made the entire process smooth and enjoyable. Joe went above and beyond, ensuring I was fully informed about all the features of my new car. I couldn’t be happier with my purchase and highly recommend Joe to anyone looking for a top-notch car buying experience!
    Response from John Clark Volvo Dundee
    Good Morning, Gregor.

    Thank you so much for your exceptional feedback! We’re delighted to hear that Joe provided such a welcoming, knowledgeable, and patient experience during your Volvo purchase at John Clark Volvo Dundee. It’s fantastic to know he went above and beyond to help you find the perfect car and ensured you were well-informed about all its features. Your recommendation means a lot to us! If there’s anything else we can assist you with, don’t hesitate to reach out. Enjoy your new Volvo!

    Best Regards,
    Erin
  • Rating 5.0
    Excellent to deal with.
    Response from John Clark Volvo Dundee
    Good Morning, Anne.

    Thank you for your kind feedback! We’re so pleased to hear that your experience with the Motability Scheme at John Clark Volvo Dundee was excellent. If there’s anything more we can assist with, please don’t hesitate to get in touch.

    Best Regards,
    Erin
  • Rating 5.0
    Scott has been excellent throughout the ordering phase. Very knowledgeable and has kept us updated.
    Response from John Clark Volvo Dundee
    Good Morning, Shona.

    Thank you for your lovely feedback! We’re thrilled to hear that Scott has been excellent throughout the ordering process, providing knowledgeable guidance and keeping you updated. Delivering a smooth and informed experience is what we strive for. If there’s anything more we can assist with, please don’t hesitate to get in touch.

    Best Regards,
    Erin
  • Rating 5.0
    Amazing service, very happy with new car
    Response from John Clark Volvo Dundee
    Good Afternoon, Margaret.

    Thank you for your fantastic feedback! We’re so happy to hear you had an amazing experience at Volvo Dundee and are delighted with your new car. If you need anything further, don’t hesitate to reach out. Enjoy your new car!

    Best Regards,
    Erin

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