Motability Scheme at Vertu Hyundai Edinburgh East

4.8
Rating 4.8
(285 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu Hyundai Edinburgh East

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Hyundai Edinburgh East can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Hyundai Edinburgh East on 03445586987 to make an appointment with our Motability specialist.

Contact information

Address
22 Seafield Road
Edinburgh
Edinburgh EH15 1ED
GB
Phone Number
Call Vertu Hyundai Edinburgh East on 0344 558 6987
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Cameron Mcewan
  • Connor Clarke
  • Wafa Charfi
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • James Butler
  • Ryan Weir
  • Alisha Mcnally
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Hyundai Edinburgh East

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Hyundai Edinburgh East

  • Rating 2.0
    Took car in at 9.30 for repair to central locking and service. Went to collect at 5pm and they hadn’t even started just started looking at it!! Told me they didn’t have time to run diagnostics on central locking and I’d have to rebook! Not a happy customer!
    Response from Vertu Hyundai Edinburgh East
    Hi apologies for the experience you had, the management team will contact you directly to discuss, kind regards Dawn
  • Rating 5.0
    Very friendly and professional
    Response from Vertu Hyundai Edinburgh East
    Good afternoon Isabella. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
  • Rating 5.0
    Fast and efficient
    Response from Vertu Hyundai Edinburgh East
    Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Service was done
    The only thing I'm not happy with is the time it takes
    8.30am until 3pm
    Response from Vertu Hyundai Edinburgh East
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent and efficient service. 1st class all round.
    Response from Vertu Hyundai Edinburgh East
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Was very simple and straightforward, positive and kind staff, all round great experience
    Response from Vertu Hyundai Edinburgh East
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Brilliant
    Response from Vertu Hyundai Edinburgh East
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Staff very friendly and helpful
    Response from Vertu Hyundai Edinburgh East
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    My experience at Veru Hundai Edinburgh East was very good, all the staff were very helpful and pleasant.
    Response from Vertu Hyundai Edinburgh East
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Very pleased with the new Motability car experience at Vertu Edinburgh East. Connor, the Motability specialist, was very patient with all my questions, and gave us a lot of his time on handover day to clearly explain the new-to-me features in my new Motability car.
    Response from Vertu Hyundai Edinburgh East
    Thank you so much for your kind words! We are so happy to hear that Connor was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    All went well Connor was great thanks
    Response from Vertu Hyundai Edinburgh East
    Hi Sean, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Connor has a great manner and understands good customer service.
    Response from Vertu Hyundai Edinburgh East
    Thank you so much for your kind words! We are so happy to hear that Connor was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Excellent and very prompt
    Response from Vertu Hyundai Edinburgh East
    Good morning Shovoen. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 3.0
    Husband waited for 3 hours i thought mobility customers go a courtesy car
    Response from Vertu Hyundai Edinburgh East
    Hello Julie. Thank you for taking the time to leave us a review - Was there any particular reason for it being 3 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT3JM1102 Kind regards, Kerry
  • Rating 5.0
    Fantastic service
    Response from Vertu Hyundai Edinburgh East
    Hi Georgina. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    I'm very happy with the Motability process at Macklin Motors Hyundai Edinburgh East. It's been a very smooth and easy process for me as a customer. Motability specialist Connor kindly spent a lot of time with my husband and I, discussing car options, answering all our questions, and taking us for a test drive. He's also kept us well informed with updates. I'm very grateful.
    Response from Vertu Hyundai Edinburgh East
    Thank you so much for your kind words! We are so happy to hear that Connor was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    I had a very good experience the service was excellent thanks
    Response from Vertu Hyundai Edinburgh East
    Hi Gordon, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent friendly staff and service
    Response from Vertu Hyundai Edinburgh East
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Cameron was excellent in ordering my choice of car. Explained everything fully and did not feel rushed.
    Thank you very much
    Response from Vertu Hyundai Edinburgh East
    Hi Brian. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Cameron and the team. We hope to see you again soon. Happy motoring, Kerry
  • Rating 5.0
    Usual high standard of service from booking service to completion.
    Response from Vertu Hyundai Edinburgh East
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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