Motability Scheme at Macklin Motors Toyota Glasgow

Motability Scheme at Macklin Motors Toyota Glasgow

4.7
Rating 4.7
(187 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Macklin Motors Toyota Glasgow

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Macklin Motors Toyota Glasgow can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Macklin Motors Toyota Glasgow on 03301784653 to make an appointment with our Motability Scheme specialist.

Contact information

Address
860 Kennishead Rd
Glasgow
Glasgow G53 7RA
GB
Phone Number
Call Macklin Motors Toyota Glasgow on 0330 178 4653
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Joe Fox
  • Ewan Macpherson
  • Mark Caughey
  • Gary Hendry
  • Jared Sproule
  • Iona Gisbey
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Colin Johnstone
  • Deborah Lammie
We recommend calling and booking an appointment before visiting.
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Accessibility features at Macklin Motors Toyota Glasgow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Macklin Motors Toyota Glasgow

  • Rating 5.0
    Excellent service
    Response from Macklin Motors Toyota Glasgow
    Hi Rachael, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Can't recommend dealership any higher
    Response from Macklin Motors Toyota Glasgow
    Hi Hugh, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    Fantastic experience, the dealer was very knowledgeable friendly and put my mind at ease throughout the process and kept in touch regularly with updates.
    Response from Macklin Motors Toyota Glasgow
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Great
    Response from Macklin Motors Toyota Glasgow
    Thank you for taking the time to leave this great review. Kind regards, Chloe
  • Rating 5.0
    Ewan could not do enough for us. Very helpful and pleasant
    Response from Macklin Motors Toyota Glasgow
    Thank you so much for your kind words! We are so happy to hear that Ewan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Friendly people
    Response from Macklin Motors Toyota Glasgow
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Good job done👍👏, staff very welcoming. Just miss pick up & drop off. Thanks
    Response from Macklin Motors Toyota Glasgow
    Good afternoon Margaret. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Ewan was great , helpful , guided us through the necessary information
    Response from Macklin Motors Toyota Glasgow
    Hi Ann, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 1.0
    Most recently, on 28 November 2023, I had scheduled a service appointment for my new car at 10:15 am, initially arranged as a waiting appointment. However, upon returning three hours later, I found that no work had commenced. I was then informed that the appointment had been mistakenly booked for an all-day service, causing significant inconvenience.
    Response from Macklin Motors Toyota Glasgow
    Hi Margarita, thank you for taking the time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership, Keith
  • Rating 5.0
    Totally Professional,well done!!!
    Response from Macklin Motors Toyota Glasgow
    Hi Thomas Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Totally Professional ,Well done!!
    Response from Macklin Motors Toyota Glasgow
    Hi, Thomas Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 4.0
    Nice service. Friendly staff
    Response from Macklin Motors Toyota Glasgow
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent service
    Response from Macklin Motors Toyota Glasgow
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Fabulous 👌 👏
    Response from Macklin Motors Toyota Glasgow
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 4.0
    Thomasbarrett
    Response from Macklin Motors Toyota Glasgow
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Ewan was fantastic. He took the time to answer all questions, I never felt rushed at all. Drove the car home, its a great car. If you are looking for great customer service then you can do no better than this showroom First class.
    Response from Macklin Motors Toyota Glasgow
    Thank you so much for your kind words! We are so happy to hear that Ewan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Very good service
    Response from Macklin Motors Toyota Glasgow
    Good afternoon Alexander. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 1.0
    Very poor, the car was handed over at 8.30 and was to be returned at 10.45. That came and went and when we made enquiries were given ridiculous excuses , I had previously told her that we needed the car as we had to go to a family funeral? Eventually we were provided with a courtesy car to allow us to go but I wasn’t impressed by the situation, the system and the receptionist trying to talk her way out before admitting she didn’t know when the car would be ready. All in all a very poor show by Toyota .

    Response from Macklin Motors Toyota Glasgow
    Good afternoon Anna. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1AM0311 Kind regards, Dean.
  • Rating 5.0
    Good experience the only thing was the car we got for our car had no petrol Maureen Jordan
    Response from Macklin Motors Toyota Glasgow
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Great customer service, thanks. M M
    Response from Macklin Motors Toyota Glasgow
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.

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