Motability Scheme at Arnold Clark Mercedes-Benz Grangemouth

4.7
Rating 4.7
(18 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 14:00Closed Today

Contact information

Address
Beancross Road
Grangemouth FK3 8YF
GB
Phone Number
Call Arnold Clark Mercedes-Benz Grangemouth on 01324 666100
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 14:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
SundayClosed

Motability Scheme specialists:

  • Scott Wallace
  • David Lyon
  • Kerry Myles
  • Lauren Mccreadie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • Abigail Fulton
  • Stuart Ritchie
We recommend calling and booking an appointment before visiting.
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Accessibility features at Arnold Clark Mercedes-Benz Grangemouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Arnold Clark Mercedes-Benz Grangemouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Arnold Clark Mercedes-Benz Grangemouth can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Arnold Clark Mercedes-Benz Grangemouth on 01324666100 to make an appointment with our Motability specialist.

Reviews at Arnold Clark Mercedes-Benz Grangemouth

  • Rating 5.0
    Car collected, any repairs were dealt with(checked with Motability) and car returned. Great service and I didn’t have to do anything.
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Superb , always so friendly and helpful, and do first class service, M.O.T on my car.. Highly recommend..
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Excellent company everything went as they said the girl that dealt with me was very helpful and friendly would definitely recommend this company
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Hi Linda,
    Thank you for the great review! We really appreciate you taking the time to provide feedback. We look forward to welcoming you back to the business again soon.

    Lori,
    Arnold Clark
  • Rating 5.0
    Great customer service. Your kept in the loop from the minute the car goes into the workshop, until you get your car home. They even hoover and wash the car before it's handed back! Highly recommend you feel like a human and not just a number! Thank you for looking after us.
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you for the 5-star review

    Imogene
    Arnold Clark
  • Rating 4.0
    Good customer service
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you for the positive review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great customer service….car collected from home and delivered back to me all washed and valeted .
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you for the positive review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Really good service 👍
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you, Julie! we are so happy to hear you had a positive experience, I'm sure the team will be
    thrilled to see their hard-work being recognised.

    Imogene
    Arnold Clark
  • Rating 2.0
    Very poor service and I had to tell them to charge my battery because it was showing that it was flat but told that when I pick my car up to take it for a long drive apart from this being a second time because the first time they told me that they couldn't do my service and mot because there system was broken very bad service as I was never contacted by the company to get help eventually ending up with a new date
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Hi David,
    Thank you for your review. I'm disappointed to read you have had a negative experience.
    If you would like to discuss this further, please contact our Customer Services team on 01416481088 or customerservice@arnoldclark.com

    Lori,
    Arnold Clark
  • Rating 5.0
    👍excellent
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thats great to hear, James!!
    It’s so nice to hear that the team helped to make your experience such a positive one.

    Imogene
    Arnold Clark
  • Rating 5.0
    Very professional they sent a very polite young man to get the car and let me know what they were doing with the car and also sent me a video of what they were doing and when they were finished they cleaned the car and washed it I would definitely recommend this arnold clark Mercedes benz Grangemouth to service your car
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Excellent service. From the very first phone call you know your getting first class service. My car was picked up and dropped off. The gentleman that arrived to collect the car was so polite, and that makes a massive first impression! Your then kept upto date via text/email, as to what is happening with your car. Then your sent a video, which is amazing to see your car up on those ramps, and your given an explanation of all that the car has had done, and if anything needs sorted! First class service from start to finish, can't recommend highly enough!
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 4.0
    Great service
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you Mary, for taking the time to leave us this great feedback about your recent visit.

    Imogene
    Arnold Clark
  • Rating 5.0
    Made simple when booking, kept informed and quick and efficient service.
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you, Frank, for the five-star review.
    Imogene
    Arnold Clark
  • Rating 5.0
    Great customer service, couldn’t fault it.
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you, Carol, for leaving this great review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Excellent service, very friendly and efficient
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Only complaint was my car needed new wiper blades which were only replaced 3 months ago by yourselves but motability wouldn't authorise for them to be replaced but I think they should have been replaced free of charge as they were only 3 months old
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you for your review, We value all feedback from our customers as it helps us identify when we're doing a good job and where we can make improvements.
    Thank you for taking the time to share your thoughts with us

    Imogene
    Arnold Clark
  • Rating 5.0
    Good service and very helpfull
    Response from Arnold Clark Mercedes-Benz Grangemouth
    Thank you for taking the time to rate us, Frank! We are so pleased you enjoyed your visit.

    Lynne
    Arnold Clark

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