Motability Scheme at Park's Mazda Inverness

4.6
Rating 4.6
(18 reviews)
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
66 Harbour Road
Inverness IV1 1UF
GB
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Phone Number
Call Park's Mazda Inverness on 01463 668851
01463 668851
01463 668851
Website

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Email

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Feedback

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Reviews

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Showroom details
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 20:00
Tuesday09:00 - 20:00
Wednesday09:00 - 20:00
Thursday09:00 - 20:00
Friday09:00 - 20:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Jack Cartwright
  • Charles Borthwick
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 17:30
SundayClosed

Motability service specialists:

  • Stephen Mitchell
  • Jilly Sinclair
We recommend calling and booking an appointment before visiting.
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Accessibility features at Park's Mazda Inverness

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Park's Mazda Inverness

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Park's Mazda Inverness can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Park's Mazda Inverness on 01463668851 to make an appointment with our Motability specialist.

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Reviews at Park's Mazda Inverness

  • Rating 5.0
    Charles was absolutely brilliant, the whole process was stress free.
    Response from Park's Mazda Inverness
    Hi Susan,

    Thank you for your 5 star review. We are delighted that you enjoyed your experience with us.

    Many Thanks,
    The Park's Mazda Team
  • Rating 5.0
    Best customer experience ever! Charles was a joy to work with. We trusted him and felt he always told us the truth. Interested in us and our requirements. Good fun too.
    Response from Park's Mazda Inverness
    Hi Christine,

    Thank you for taking the time to leave a five-star rating and review. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    The Park's Mazda Team
  • Rating 5.0
    First class. Excellent service from Charles Borthwick. He went through the mobility scheme process from start to finish and showed us and told us everything we needed to know about the car. Everything was explained clearly and we were very happy with the excellent care and service that he gave.
    Response from Park's Mazda Inverness
    Hi Maureen,

    Thank you for taking the time to leave a five-star rating. We are delighted to find your experience was positive and look forward to welcoming you back in the future.

    Kind regards,
    The Park's Mazda Team
  • Rating 5.0
    Helpful and knowledgeable staff
    Response from Park's Mazda Inverness
    Hi Lilian,

    Thank you for taking the time to leave a five-star rating. We are delighted to find your experience was positive and look forward to welcoming you back in the future.

    Kind regards,
    The Park's Mazda Team
  • Rating 5.0
    Excellent customer service
    Response from Park's Mazda Inverness
    Hi Maureen,

    Thank you for your 5 star review. We are delighted that you enjoyed your experience with us.

    Many Thanks,
    The Park's Mazda Team
  • Rating 5.0
    Fantastic receptionist and very helpful, car cleaned . Great service
    Response from Park's Mazda Inverness
    Hi Martin,

    Thank you for taking the time to leave a five-star rating. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    The Park's Mazda Team
  • Rating 3.0
    I had arranged to pick the vehicle up on Saturday 12th of August, this date was agreed with the dealer on 02/08/23. I then got an e-mail on 10/8/23 to inform me that there was a fault in the system and that the car did not register with the mobility scheme. It was then arranged that we pick the car up on 14/8/23, my husband finished work early, we went up to pick the car up and the vehicle couldn’t be registered with DVLA seemingly so we couldn’t get the car. They did give us a courtesy car and delivered my mobility car to my home address on 15/8/23. I have e-mailed Mazda yesterday as there is no space saver tyre in vehicle and there should be for Mazda CX5
    Response from Park's Mazda Inverness
    Hi Mandy,

    Thank you for taking the time to provide feedback. We apologise for the inconvenience you were caused by delays but now wish you many happy miles in your new car and look forward to welcoming you back in the future!

    Kind regards,
    The Park's Mazda Team
  • Rating 5.0
    Great customer service. Charles was very professional and extremely helpful throughout which made the experience simple and enjoyable. Thank you. Christine MacKechnie. Isle of Lewis
    Response from Park's Mazda Inverness
    Hi Christine, Thank you for providing excellent feedback - we are delighted you had a positive experience and look forward to welcoming you back in the future! Kind regards, The Park's Mazda Team
  • Rating 5.0
    Excellent service, very professionally dealt with. Thank you Charles.
    Response from Park's Mazda Inverness
    Hi Christine,

    Thank you for taking the time to provide a five-star rating and review. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    The Park's Mazda Team
  • Rating 5.0
    Fantastic customer service and staff made everything so easy and stressfree
    Response from Park's Mazda Inverness
    Hi Jennifer,

    Thank you for your 5 star rating and review! We are delighted to hear that you enjoyed your experience with us, and we look forward to welcoming you back in the future.

    Many Thanks
    The Park's Mazda Team
  • Rating 5.0
    Excellent service
    Response from Park's Mazda Inverness
    Hi Doris,

    Thank you for your 5 star rating and review! We are delighted to hear that you enjoyed your experience with us, and we look forward to welcoming you back in the future.

    Many Thanks
    The Park's Mazda Team
  • Rating 5.0
    Spot on. G Hamilton
    Response from Park's Mazda Inverness
    Good afternoon George, Thank you for taking the time to leave a five star rating and review. We are delighted to find you had a positive experience and look forward to welcoming you back in the future. Kind regards, Park's Mazda
  • Rating 5.0
    Excellent customer service
    Response from Park's Mazda Inverness
    Hi Daniel,

    Thank you for your 5 star review. We are delighted that you enjoyed your experience with us.

    Many Thanks,
    The Park's Mazda Team.
  • Rating 5.0
    Very thorough handover thank you very much
    Response from Park's Mazda Inverness
    Hi Martin, Thank you for your 5 star review. We are delighted that you enjoyed your experience with us. Many Thanks, The Park's Mazda Team
  • Rating 5.0
    Car wanted in stock salesman was brilliant, thank you
    Response from Park's Mazda Inverness
    Hi Martin, Thank you for taking the time to leave a five star rating and review. We are delighted to find you had a positive experience with us and look forward to welcoming you back int he future. Kind regards, The Park's Mazda Team
  • Rating 5.0
    Excellent customer service
    Response from Park's Mazda Inverness
    Hi Melissa, Thank you for your 5 star review. We are delighted that you enjoyed your experience with us. Many Thanks, The Park's Mazda Team
  • Rating 1.0
    Shocking customer service, as a disabled person I put car in for an MOT thinking it would take an hour, was told 3 hrs and would have been left to hang around for that time as no car for me, they did say they could drop me if in town but I would not have been able to just hang around that amount of time, if they had told me I could have arranged something so had to take my car back. I them put it in arrived 9:15 and my car was not ready till 1:15 what a time for MOT. If the staff warned you this was going to happen then fair enough considering they call you 3 times before the day and not to mention this shocking service
    Response from Park's Mazda Inverness
    Hi Linda,

    We are disappointed to learn of your negative experience and apologise for the inconvenience you have faced. If possible, could you please forward the details of this complaint to mazda.social@parks.uk.com so that we can look to address what went wrong.

    Many Thanks,
    The Park's Mazda Team
  • Rating 5.0
    Fantastic handover from Jack Cartwright of park’s Mazda Inverness especially as it was his first handover on Motability Scheme. Everything was as smooth running,a very pleasant young man to deal with indeed.You would have thought it was Dugie Cameron sitting in the chair who we’ve been dealing with for the last 20 odd years.well done park’s Mazda Inverness keep up the good work.
    Stella Donnie Fairbairn
    Response from Park's Mazda Inverness
    Hi Stella,

    Thank you for taking the time to leave a five star rating and review - your feedback is extremely important to us. We are delighted to find that your experience with us was a positive one and look forward to welcoming you back in the future.

    Kind Regards,
    The Park's Mazda Team

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